1. ALAGAPPAN RENGANATHAN
Contact No.: +91-9445179869
E-Mail: alagu30@gmail.com
Seeking senior level assignments in Software Testing/ Quality Assurance/ Project management with an
organization of high repute
PROFILE SUMMARY
• A result oriented professional with nearly 11 years of experience in:
Software Testing Requirement Gathering Troubleshooting
Project Management End user Training Client Relationship Management
Quality Assurance Technical Solutions Team Management
• Last associated with Cognizant Technology Solutions, Chennai as Senior Associate
• Proficient in task estimation, breakdown, scheduling, designing Test plan/ packages, supervising & tracking test-execution
progress to measure & report the test coverage
• Experienced in diversified technologies in the field of Software Quality Assurance including Manual Testing for Software and
hardware Products, Software Tools, Patches & Client/Server Applications, developed on VC++, JAVA and Microsoft Technologies
Software Products
• Well versed with Functional Testing, Integration Testing, Regression Testing, DFA tools & Product Testing
• Formulated Test Cases based on the User Requirements Specification (URS) and System Requirements document for the
functionality, performance, configuration and usability testing
• Adept in implementing a framework of quality standards and overseeing smooth implementation of the project
• An effective communicator & negotiator with strong analytical, problem solving and organizational skills
CORE COMPETENCIES
• Configuring & testing the software applications, by analyzing user requirements, preparing test procedures & executing /
designing cases
• Handling various technical aspects like supporting application/product design & development, testing, integration,
troubleshooting and debugging of the software application.
• Developing test plans using requirement documents and functional documents; setting up of test environment for manual
integration system testing and user acceptance testing
• Providing quick resolution of all technical queries / issues of the customers and maintaining healthy relations with them
• Facilitating customer centric operations & ensuring client’s satisfaction by achieving service quality norms
• Conducting case / system / process study for project planning, scoping, estimation and tracking
• Designing, developing, integrating, testing, troubleshooting and debugging the applications
• Designing & coordinating the implementation & availability of the QA test environments & ensuring the compatibility of testing
• Providing QA test status and progress reports as appropriate to top management
WORK EXPERIENCE
Oct ‘09 - Apr ’13: Cognizant Technology Solutions, Chennai as Senior Associate
Jan ‘07 - Sep ’09: Wipro Technologies, Chennai as Module Leader
Key Result Areas:
• Analyzing the test results and suggesting corrective actions
• Experience in leading the team & client interaction
• Implementing Lean process in the projects using 5s Tests and orthogonal array and improved test coverage with less effort
• Using defect tracking tools like JIRA, Etrack and RFC
• Preparing the Metrics and tracing the projects using the metrics
• Working in Scrum projects onsite offshore model and support projects
• Conducting classroom training session about the functional testing, web testing, defect management

2. PREVIOUS WORK EXPERIENCE
Apr ‘06 - Jan ’07: Value Labs, Hyderabad as Software Engineer QA
Aug ‘02 - Mar ’06: Silicontech Infosystems, Chennai as Member Technical Staff
CERTIFICATION
2011 : ISTQB Foundation Level
ACADEMIC DETAILS
2009: MBA (Technology Management) from Anna University
2002: B.E. (EEE) from Bharath Institute of Science and Technology, Chennai, University of Madras
KNOWLEDGE PURVIEW
• Database testing basic knowledge in SQL
• Testing Mobile application and iPhone applications
• Testing cross browser testing & mobile browsers in Android phones
• Black box testing with a complete QA cycle- from testing, Defect logging, and verification of fixed bugs and closing the defect
IT SKILLS
• Well versed with MS Office (Word, Excel and PowerPoint) and Internet Applications
PERSONAL DETAILS
Date of Birth: 30/11/80
Permanent Address: A-36, Gnanamani Street, Sathyamurthy Block, Ashok Nagar, Chennai – 600 083.
Languages known: English, Tamil.
Hindi, Malayalam & Telugu ( Understand and can speak little bit)
Refer to annexure for the projects handled

3. ANNEXURE
Project: Invensys - IMServ Project
Duration: 3 months (Oct 2012 – Dec 2012)
Description: IMServ has a rich heritage in data collection and unrivalled expertise in metering. As one of the UK’s largest energy
data management providers, IMServ can assist your business to monitor, interpret and proactively
manage and control its energy requirements. Taking care of Team formation, requirement understanding,
Functional Test case creation and test case review.
Role: Team Lead
Contribution:
• Interacted with clients & development team for getting requirements and clarifications cleared as the project ins in initial stage
• Prepared Functional test cases, maintaining the test cases, updating the test cases bases on the changing requirements
• Involved in team formation
Project: Club Mahindra Web Application Testing
Duration: 8 months (Feb 2012 – Sep 2012)
Description: Mahindra Holidays & Resorts India Ltd., (MHRIL) is a part of the Leisure and Hospitality sector of the Mahindra
Group and brings to the industry values such as reliability, trust and customer satisfaction. Started in
1996, the company’s flagship brand ‘Club Mahindra Holidays’, today has a fast growing customer base of
over 143,000 members and 42 beautiful resorts at some of the most exotic locations in India and abroad.
Taken the responsibility for Complete QA activity for Club Mahindra’s website testing.
Role: Team Lead
Contribution:
• Performed Lead role for entire project duration
• Interacting with clients and Dev team for getting requirements and clarifications cleared
• Defect consolidation & tracking till it get closed
• Prepared Functional test cases, maintaining the test cases, updating the test cases
• Preparing the regression suite
• Test case execution
• Involved in planning to deliver code on time when Project in RED category and succeeded
Project: ASK Search Engine Testing
Duration: 33 months (Jan 2010 – Jan 2012)
Description: ASK.com is a leading search engine provides the most relevant search results. ASK.com started to focus on Q&A
service to their customers. ASK.com also extends their services for the Mobile, iPhone & Android users.
Took the responsibility for Complete QA activity for ASK.com full site version & mobile site version
Role: Test Lead
Contribution:
• Taking the ownership of Offshore testing team
• Interacting with clients to understand the new projects and improving Client relationship
• Understanding the client business domain and penetrating in their domain to get more projects
• Reviewing Project estimation and Test plan
• Participating in the scrum meetings with the client to decide up on the stories for the next scrum
• Reviewed the project health
• Set- up the new process and best practices to do maximum work with less effort
• Motivated the people towards innovations
• Resource handling
• Preparing the Project Management Report and submitting top management, functional test cases, regression test cases,
maintaining the test cases, updating the test cases
• Defect logging & tracking till it get closed, Defect consolidation
• Created the automation test script using Selenium RC for regression testing
• Identified the new resources and providing boot camp training to work in the project

4. Project: Symantec Antivirus Product Testing
Duration : 32 months (Jan 2007 – Sep 2009)
Description: The team has to test the various Symantec Antivirus products. Like Norton Antivirus, Norton Internet Security,
Norton Total Protection, Norton Standalone Scanner in different Operating systems like Windows XP,
Windows 2000, Windows Vista & Windows 7. Team has to test the OEM & retail versions of these
products, patches and tool related to these products.
Role: Module Leader
Contribution:
• Developed the test plan and tracking it
• Analyzed the results and suggesting the corrective actions to the team
• Allocated tasks to the team on daily basis based on client requirements and test cases to the team
• Used DFA tools and DSM to find more defects at earlier stage
• Implemented Lean process
• Client Interaction
• Provided value added service to the customers by providing the solution to un solved problems posted in Symantec forums
• Prepared / wrote & executed the test cases
• Tracked the defect raised by the team till it get closed for all the releases
• Prepared the reports
• Worked with 9 major releases of Symantec Antivirus products
• Made 50 releases to patches and tools supporting the various Symantec products and in different operation system
• Conducted Windows VISTA logo certification for two Symantec products (Norton Internet Security 10.4 & Norton Antivirus
14.4), functional testing, System testing, OS compatibility testing, over install testing, program compatibility testing, Upgrade
and migration scenarios
• Updated the old test cases
• Mentored the new joiners in the team
• Tested the product licensing i.e. Activation, Expiring, online renewal
• Converted the defects through ad-hoc testing in test cases
• Mentored the new joiners in the team
Project: Aloha POS - Super Site
Duration: 10 months (April 2006 – Jan 2007)
Description: Aloha POS offers an advanced point-of-sale solution that increases restaurant efficiency while helping you
maximize the life and value of your investment. And, a fully integrated kitchen production system helps
employees prepare orders quickly and accurately. Team will test Aloha-POS functionality, new features, ordering of
new items, cancelling / modifying the ordered food, tip share for the employees, payment transactions
through credit cards, cheques & cash, tax calculation for ordered things, calculating cash refunds & discounts
Role : Tester
Contribution:
• Developed Integration test cases and regression test Cases
• Did Integration testing and regression testing
• Prepared & maintained metrics
• Sent the team’s performance report
Project: Face Track
Duration: 37 Months (March 2002 – March 2006)
Description: Biometric Facial recognition product identifies a person by comparing the face of the user with existing face images
in the data base & giving access to restricted areas. This was used as an access control system restricting the users
to go from privileged areas, unwanted entries, identifying the criminals from large data base & time
management System
Role: Tester
Contribution:
• Testing Various Face Track products
• Involved in the Analysis of Face VACS SDK
• Tested with the Video Streaming the USB camera & Network camera
• Testing the availability of the face & clarity of the face in the streaming, rigorous testing of the Product
• Testing the match percentage & coverage area

5. • Tested the reports generated by the product
• Analyzing the logs
• Done Smoke Testing and Sanity Testing

6. • Tested the reports generated by the product
• Analyzing the logs
• Done Smoke Testing and Sanity Testing