Internet Usage in the Middle East (English): November 2009
Upcoming SlideShare
Loading in...5
×
 

Internet Usage in the Middle East (English): November 2009

on

  • 6,357 views

Bayt.com / YouGovSiraj: Internet Usage in the Middle East Survey - November 2009 (English)

Bayt.com / YouGovSiraj: Internet Usage in the Middle East Survey - November 2009 (English)

Statistics

Views

Total Views
6,357
Views on SlideShare
5,961
Embed Views
396

Actions

Likes
9
Downloads
376
Comments
3

11 Embeds 396

http://computerworld.nl 306
http://www.slideshare.net 61
http://alhaqqsociety.wordpress.com 18
http://192.168.0.254:8080 2
http://www.visualcv.com 2
http://translate.googleusercontent.com 2
http://static.slidesharecdn.com 1
http://www.socialmedialeadershipforum.org 1
http://www.beefpoint.com.br 1
http://www.blogger.com 1
http://diego18-diego.blogspot.com 1
More...

Accessibility

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
  • Fakta yang amat menarik dan isi kandungan yang bermanfaat. Saya berminat untuk embed ke dalam website saya, iaitu www.ringtonesz.org/ dan www.lyrics-search.org/

    Ahmad Said.
    Are you sure you want to
    Your message goes here
    Processing…
  • Nice study
    Are you sure you want to
    Your message goes here
    Processing…
  • thanks
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Internet Usage in the Middle East (English): November 2009 Internet Usage in the Middle East (English): November 2009 Presentation Transcript

  • Internet Usage in the Middle East November 2009
  • Objective To gauge internet usage habits and attitudes in the Middle East region.
  • Demographic Background & Methodology Age and Gender: Adult males and females Aged 16 plus years Country of Residence GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain Levant: Lebanon, Syria, Jordan North Africa: Egypt, Morocco, Algeria, Tunisia Subcontinent: Pakistan Methodology: Online data collection was done between 30th October and 22nd November 2009. The total number of respondents achieved was 13,847.
  • Summary 1/2 Most people access the internet from the home and a sizeable 41% also do it at work Usage of internet cafes is higher in Algeria (36%), Morocco and Syria (31% each) 16% seem to have at least two computers at home – one which they solely use and another which is shared with family members This number rises to 25% in Lebanon and 24% in Tunisia Most respondents (59%) tend to use the internet for work related purposes between one and four hours on average in a day while 25% use the net for more than four hours in a day The corresponding numbers are 55% and 14% for leisure purposes indicating leisure usage though lower than work related use, is still strong Nearly half the respondents feel they are knowledgeable about the internet There seems to be a higher level of claimed expertise in Lebanon and Bahrain 23% and 17% respectively have their own blog or website. Tunisia (33% and 24%), Algeria (33% and 23%) and Oman (30% and 24%) have a higher incidence of such consumers A range of activities are conducted through the net at differing frequencies Some of the behaviours that are more frequent are: Email, checking news, job search, social networking, listening to and downloading music and researching/collecting information Online purchasing is not a very frequent activity
  • Summary 2/2 Most respondents (38%) visit between 6 and 10 sites in a day and another 26% visit less than 5 sites every day Most respondents felt that the internet had replaced their use of print media to some extent for news (business or political) and leisure information Egypt and Jordan seemed to be more active on this front There was an almost equal split among those who felt comfortable and wary about online payments with Kuwait, UAE, Qatar and Tunisia feeling more at ease Some respondents agree with some of the benefits of social networking sites – that they help connect with friends and family and are fun In terms of attitudes, most respondents feel virtual contact is sidelining real social activity but the benefit is that the internet has helped networking which may not have been physically possible Online communication is thought to be replacing traditional forms like telephone calls and more than half feel that it is difficult to find the required information given the abundance of data There was a strong positive inclination towards online education Internet is now the second strongest information provider for purchase decisions behind word of mouth with half of the consumers considering web based facts 44% use mobile phones for emailing with a higher incidence in Qatar, Bahrain, UAE and Syria
  • Respondent Profile
  • Respondent Profile – Personal Base: Total Sample – N= 13,847 Base: Total Sample – N= 13,847
  • Respondent Profile Base: Total Sample – N= 13,847 Base: Total Sample – N= 13,847
  • Place of Accessing the Internet From which of the following places do you access the internet? (Please select all that apply) Lebano Saudi Base: Total Algeria Bahrain Egypt Jordan Kuwait Morocco Oman Pakistan Qatar Syria Tunisia UAE n Arabia Achieved 13,84 Sample 558 89 2,476 774 443 244 1,496 87 1,084 300 2,693 254 188 1,204 7 size Home 81 63 79 88 80 83 89 73 59 75 87 86 80 79 85 Work 41 28 48 39 40 52 41 24 52 55 55 44 34 40 52 Internet 18 36 21 13 13 16 17 31 29 10 11 16 31 22 14 cafe Mobile 15 5 19 18 11 15 20 4 20 17 23 20 21 7 19 phone University 5 6 6 2 7 3 11 3 15 11 2 3 6 6 3 Other 4 3 4 4 2 4 3 4 7 4 5 4 2 5 4
  • Own or Shared Computer Which of the following best describes the computer you have at home? Base: Total Sample – N= 13,847
  • Frequency of Using the Internet for Work On an average how much time do you spend on the internet for work in a day? Base: Total Sample – N= 13,847
  • Frequency of Using the Internet for Leisure On an average how much time do you spend on the internet for leisure in a day? Usage of internet for leisure is less frequent than for work Base: Total Sample – N= 13,847
  • Internet Savviness How would you rate your Internet capabilities? Most respondents are knowledgeable; more expertise in Lebanon and Bahrain Base: Total Sample – N= 13,847
  • Incidence of Blogs and Websites Do you currently have your own website or blog? Tunisia, Algeria and Oman have a good incidence of consumers with their own blogs and websites Base: Total Sample – N= 13,847
  • Internet based Activity 1/2 How frequently do you do the following activities using the internet? (Please select all that apply) Note: Only frequency of at least once a month has been presented in this slide Saudi Base: Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE Arabia Achieved Sample 13,847 558 89 2,476 774 443 244 1,496 87 1,084 300 2,693 254 188 1,204 size Job search 77 72 78 80 82 76 77 74 72 79 72 70 76 87 78 Emailing 83 74 83 83 88 88 91 77 79 78 86 85 87 86 88 friends Social networking 57 48 63 55 60 60 74 50 54 56 67 55 50 65 66 sites Items to 36 27 39 37 33 39 39 29 29 23 35 43 31 41 38 purchase Planning 20 12 26 17 15 20 22 15 23 18 20 24 10 19 23 holidays Researching other 51 45 42 53 46 53 48 49 45 46 56 53 46 60 53 matters Purchasing 15 16 12 15 10 13 15 11 20 12 14 15 17 17 14 books Purchasing 12 4 19 6 5 24 8 6 10 9 15 18 7 6 18 airline tickets Purchasing 7 4 10 5 5 14 9 5 10 8 8 5 4 8 11 movie tickets
  • Internet based Activity 2/2 How frequently do you do the following activities using the internet? (Please select all that apply) Note: Only frequency of at least once a month has been presented in this slide Saudi Base: Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Pakistan Qatar Syria Tunisia UAE Arabia Achieved Sample 13,847 558 89 2,476 774 443 244 1,496 87 1,084 300 2,693 254 188 1,204 size Purchasing on auction 8 6 11 5 6 8 9 6 8 9 9 9 6 10 10 sites Purchasing 12 8 12 11 7 13 11 10 14 12 13 13 7 14 15 other items Blogging 20 20 26 22 22 18 19 20 18 16 17 21 28 22 16 Reading 78 81 78 80 82 75 77 76 78 74 79 76 74 78 81 news Online 25 29 27 27 25 21 22 31 21 25 24 20 26 30 20 courses Listening to 57 45 62 58 63 53 63 68 49 52 60 53 37 55 59 music Downloading 51 36 57 58 56 51 55 51 40 50 50 49 36 47 53 music Playing 35 23 38 39 39 33 45 33 32 32 33 35 12 26 37 games Downloading 21 15 26 25 19 20 18 19 28 24 18 21 16 13 20 ringtones
  • Number of Websites Visited On an average how many websites do you visit in a single day? Majority of users visit between 6 and 10 sites in a day Similar pattern across countries Base: Total Sample – N= 13,847
  • The Internet as an Information Provider 1/3 Please indicate to what extent has the internet replaced print as your main source for each of the following: Political News coverage Relatively greater usage of the internet as a political news provider in Egypt and Jordan Base: Total Sample – N= 13,847
  • The Internet as an Information Provider 2/3 Please indicate to what extent has the internet replaced print as your main source for each of the following: Business News coverage Again, Egypt and Jordan display greater usage. Other countries with heavy usage are Syria, Saudi Arabia, Lebanon and Algeria Base: Total Sample – N= 13,847
  • The Internet as an Information Provider 3/3 Please indicate to what extent has the internet replaced print as your main source for each of the following: Lifestyle/ leisure literature Users in Egypt, Jordan and Saudi Arabia seem to follow the internet for leisure updates more than those in other countries Base: Total Sample – N= 13,847
  • Level of Comfort with Online Payments 1/2 What is your degree of comfort making online payments for : Personal matters Kuwait, UAE, Qatar and Tunisia have stronger comfort level Base: Total Sample – N= 13,847
  • Level of Comfort with Online Payments 2/2 What is your degree of comfort making online payments for : Business matters. Kuwait, Qatar, Saudi Arabia, UAE and Tunisia more comfortable Base: Total Sample – N= 13,847
  • Social Networking Sites Which one of the following best describes social networking websites (like facebook, orkut, myspace etc) Algeri Lebano Morocc Saudi Base: Total Bahrain Egypt Jordan Kuwait Oman Pakistan Qatar Syria Tunisia UAE a n o Arabia Achieved 13,847 558 89 2,476 774 443 244 1,496 87 1,084 300 2,693 254 188 1,204 Sample size Connecting friends and 31 34 38 30 27 30 25 35 33 29 36 28 22 35 33 family I can’t afford not to be a member in 6 4 8 7 6 4 7 6 1 6 6 6 6 4 5 this day and age Invasion of 8 9 6 7 13 10 8 8 3 5 7 9 9 11 8 privacy Business networking 6 8 7 6 5 5 7 6 10 8 4 4 6 12 5 and they work Business networking but they 8 13 7 11 7 6 8 12 7 4 5 5 9 9 5 haven’t helped me so far They’re 22 9 21 22 22 26 31 13 25 28 26 22 18 21 26 great fun None of the 20 24 13 18 19 19 14 20 20 19 16 25 30 9 18 above
  • Attitudes towards the Internet 1/4 Given below are some attitudinal statements. Could you please tell us to what extent do you agree with each of them: Online activity has disrupted normal social activity, relationships are now mostly ‘’virtual’’ Most respondents feel that real social activity is being sidelined by virtual contact Base: Total Sample – N= 13,847
  • Attitudes towards the Internet 2/4 Given below are some attitudinal statements. Could you please tell us to what extent do you agree with each of them: The web has been great for social activity encouraging networking otherwise not possible They also agree that the internet has helped networking which may not have been physically possible Base: Total Sample – N= 13,847
  • Attitudes towards the Internet 3/4 Given below are some attitudinal statements. Could you please tell us to what extent do you agree with each of them: Online communications have largely replaced traditional forms of communication including phone conversations Online communication (chatting, email) is felt to be replacing traditional forms like telephone calls Base: Total Sample – N= 13,847
  • Attitudes towards the Internet 4/4 Given below are some attitudinal statements. Could you please tell us to what extent do you agree with each of them: Information on the web is so abundant it is very hard to find what you’re looking for More than half feel that it is difficult to find the required information given the abundance of data Base: Total Sample – N= 13,847
  • Potential for Online Education Would you consider taking courses online/ completing an online degree in the future? Nearly two thirds express an inclination for online education and another quarter are undecided. Egypt and Oman more positively disposed Base: Total Sample – N= 13,847
  • The Role of Internet in Purchase Decisions What are the sources of information that you consider before deciding which product or brand to purchase? (Please tick all that apply) Pakista Base: Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Syria Tunisia UAE n Achieved 13,84 Sample 558 89 2,476 774 443 244 1,496 87 1,084 300 2,693 254 188 1,204 7 size Recommen 54 47 62 61 57 60 60 51 51 37 48 59 57 53 57 dations Websites 50 36 51 53 47 53 56 35 51 52 53 54 44 54 55 Search 38 30 44 40 37 40 39 31 41 37 42 40 30 43 41 engine Newspaper 36 33 33 33 39 40 27 20 40 46 40 35 22 21 42 Televisions 34 28 39 34 31 34 34 25 34 45 37 33 27 31 35 Product demonstrati 31 23 36 36 32 34 34 19 29 24 28 34 30 28 35 on Salesperson 31 27 33 34 29 33 32 31 32 24 28 34 33 35 32 In-store 30 20 31 36 34 32 27 26 28 25 26 31 27 28 35 displays Email 30 22 38 21 28 33 29 19 39 43 34 32 22 27 35 Magazines 27 18 36 22 21 27 25 20 36 34 32 25 18 29 34 Other 25 29 27 25 25 22 24 26 31 26 26 23 29 21 23 sources Product 24 13 27 21 20 28 24 12 26 24 29 27 26 20 31 brochures Outdoor ads 21 14 24 22 21 22 16 14 20 17 21 25 23 14 21 Radio 13 13 18 12 15 10 12 12 18 12 15 10 10 16 18 Telemarketi 9 5 8 6 8 10 11 4 16 17 9 8 7 6 11 ng
  • Incidence of Using Mobile Phones for Email Do you access email from a mobile device? Higher incidence in Qatar, Bahrain, UAE, Syria Base: Total Sample – N= 13,847