Your SlideShare is downloading. ×
0
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Knowledge Management: Putting the Puzzle Together One Piece at a Time
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Knowledge Management: Putting the Puzzle Together One Piece at a Time

4,746

Published on

Describes a bottom-up strategy for developing a KM Program (2005): strategic planning, KM processes, Forestrycontent; report available

Describes a bottom-up strategy for developing a KM Program (2005): strategic planning, KM processes, Forestrycontent; report available

Published in: Business, Education
2 Comments
5 Likes
Statistics
Notes
  • Jogando.net 19
    o MELHOR SERVIDOR DE MU ONLINE DO BRASIL! Season 6 Ep. 3
    em todos os Servers. Sendo 7 servers diferenciados proporcionando sua diversão.
    Conheça também o site de Animes Cloud: www.animescloud.com ,mais de 20.000 videos online. ENTRE JÁ NO SITE : www.jogando.net/mu/ >> CADASTRE-SE E GANHE 5 DIAS DE VIP 1ª Mega Maratona Jogando.net ~> MAIS DE 30 DIAS DE EVENTOS .
    Curta nossa página no Facebook : www.facebook.com/pages/jogandonet/3710275296185
    By: talula
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • The usage of imagery in this presentation is really effective. You've done a fantastic job here friend.
    Sharika
    http://financeadded.com http://traveltreble.com
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total Views
4,746
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
428
Comments
2
Likes
5
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Today, I’d like to talk about the evolution of a knowledge management strategy in the Canadian Forest Service. Then, I’d like to highlight a number of projects that have been undertaken to implement KM in the CFS one piece at a time.
  • Transcript

    • 1. Knowledge Management in the Canadian Forest Service Albert Simard Canadian Forest Service Presented to BC Forest Service February 1, 2005 “ Putting the puzzle together one piece at a time”
    • 2. An Opening Thought…. <ul><ul><ul><li>“ A journey of a thousand miles must begin with a single step.” </li></ul></ul></ul><ul><li>Lao-tzu (604-531 BCE) </li></ul>
    • 3. OUTLINE <ul><li>Strategic Planning </li></ul><ul><li>KM Processes </li></ul><ul><li>Forestry Content </li></ul>
    • 4. Knowledge Organization External Knowledge Share Internal Knowledge Manage Preserve Lost Knowledge Create Real World Monitor Use Mobilize Society
    • 5. CFS KM Framework infrastructure & systems to capture, store, share content Content Tools Organization People <ul><ul><li>Learning, motivation, rewards, incentives </li></ul></ul>Processes roles, responsibilities, authorities, resources lessons learned, best practices, work routines forestry data, information & knowledge
    • 6. Knowledge Management Goals <ul><li>Managing Knowledge </li></ul><ul><li>Integrating Knowledge </li></ul><ul><li>Sharing Knowledge </li></ul><ul><li>Preserving Knowledge </li></ul>single organization: mandate, authority, resources similar organizations: culture, interests, context different organizations: general, few commonalities supports other KM goals Hierarchy Implementation
    • 7. Cost of Not Knowing (CONK) Research Managed knowledge Surprise Unmanaged knowledge Awareness Know Don’t know Reality Know Don’t know World Wildlife Fund - Canada’s forests DFAIT – softwood lumber Reporter – mountain pine beetle Boreal forest briefing note Invasive species Access to Information Science & Technology Networks Synthesis of Knowledge & Information Network Fire management systems On-Line Bookstore Common Office Environment Plant hardiness zones
    • 8. What the Architects Designed…
    • 9. What Managers See… content Create Information Knowledge Data Capture Preserve Share Integrate Systems Computers Technology Networks
    • 10. Knowledge Management Plan - Reactions - <ul><li>Understanding </li></ul><ul><ul><li>I don’t understand any of this </li></ul></ul><ul><ul><li>This is too complicated. </li></ul></ul><ul><ul><li>I don’t like this “fuzzy” stuff. </li></ul></ul><ul><li>Resources </li></ul><ul><ul><li>There is no money for this. </li></ul></ul><ul><ul><li>What can you do without a budget? </li></ul></ul><ul><ul><li>We have no time for this. </li></ul></ul><ul><li>Management </li></ul><ul><ul><li>Exactly what will be delivered? </li></ul></ul><ul><ul><li>When will this be finished? </li></ul></ul><ul><ul><li>What, precisely, are the benefits? </li></ul></ul>
    • 11. So, Now What? <ul><li>We need a new approach; a KM Program is unlikely </li></ul><ul><li>Overcoming obstacles: </li></ul><ul><ul><li>Make it real: develop simple systems that people relate to. </li></ul></ul><ul><ul><li>Start small: use existing resources to establish project-scale activities. </li></ul></ul><ul><ul><li>Deliver useful tools that solve real problems. </li></ul></ul><ul><li>Strategy: Put the puzzle together one piece at a time. </li></ul>
    • 12. OUTLINE <ul><li>Context </li></ul><ul><li>KM Processes </li></ul><ul><li>Forestry Content </li></ul>
    • 13. Knowledge Management Projects - KM Processes - <ul><li>Integrate regional libraries - Metafore </li></ul><ul><li>Enhance client interaction - E-800 Service </li></ul><ul><li>Capture & share knowledge - Briefing Note DB </li></ul><ul><li>Manage knowledge assets – Asset Inventory </li></ul>
    • 14. Metafore (Integrating Regional Libraries)
    • 15. Metafore Search & Request
    • 16. E-800 Service (Enhancing & Leveraging Client Service)
    • 17. E-800 Service Frequently Asked Questions
    • 18. E-800 Service – New Questions
    • 19. Briefing note Database (Capturing & Sharing Knowledge) Password via CFS Intranet User Interface (The Web) CFS staff View only Administrative Interface (The Database) Centres Branches Executive Services Guidelines Password
    • 20. Briefing Note Database - Input
    • 21. Briefing Note Database Search & Outputs
    • 22. Inventory of Knowledge Assets (Asset Management)
    • 23. Knowledge Assets Inventory Search Results
    • 24. Total of 531 assets from 211 responses Source: Knowledge Asset survey
    • 25. OUTLINE <ul><li>Strategic Planning </li></ul><ul><li>KM Processes </li></ul><ul><li>Forestry Content </li></ul>
    • 26. Knowledge Management Projects - Forestry Content - <ul><li>Automated monitoring - Fire Information System </li></ul><ul><li>Compile & share data - National Forestry Database </li></ul><ul><li>Disseminate knowledge – CFS Bookstore </li></ul><ul><li>Preservation & learning - Canada’s Forest Ecosystems </li></ul>
    • 27. Wildland Fire Information System (Automated Daily Monitoring)
    • 28. FireM3 Automated Satellite Monitoring
    • 29. National Forestry Database (Compiling and sharing data)
    • 30. National Forestry Database - Highlights
    • 31. National Forestry Database - Data
    • 32. Bookstore (Finding & Accessing CFS publications)
    • 33. Bookstore Search & Download
    • 34. Forest Ecosystems of Canada (Preservation & Learning)
    • 35. Forest Ecosystems Preserving Photographs
    • 36. Forest Ecosystems (Learning)
    • 37. Considerations <ul><li>There is a KM strategy and framework. </li></ul><ul><li>All projects combine people, the organization, processes, and tools. </li></ul><ul><li>Process projects are necessary first steps. </li></ul><ul><li>Content projects provide excellent examples. </li></ul><ul><li>We know what the puzzle picture looks like. </li></ul>
    • 38. A final thought… “ Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education alone will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent” Calvin Coolidge (1872-1933)

    ×