2. 3 Million Customers Engaged
We help restaurants to increase sales and customer interactions
via intelligent marketing, real time analytics and retargeting tools
3. What is Mobikon
Intelligent Marketing 360º Customer Profile Real Time Engagement Notification Center Customer Feedback
Our platform helps restaurants interact & capture customer
transactions and provide intelligent data points to improve
customer experience, resulting in more business
4. What is Mobikon
Intelligent Marketing
Integrated marketing dashboard, allowing restaurants
to launch campaigns across Mobile, Social and Web.
Our automated tools will help restaurants improve
customer experience and provide a seamless
engagement channel.
Achieve 3x-5x Campaign ROI
5. What is Mobikon
360º Customer Profile
Mobikon helps brands build detailed customer
profile, integrating across all channels of
interactions. Our Intelligent filters helps brands to
analyse customer transactions and behaviour
patterns to increase repeat visits, higher spends and
better referrals.
Increase customer profile by 250%
6. What is Mobikon
Real Time Engagement
Mobikon brings in seamless experience to customers from
search to feedback. Engage them on web, mobile or social
platform, from reservations, ordering, campaigns or
feedback.
Automated Campaigns, in-Store Feedback, Online Ordering,
Web & Social Integrations
7. What is Mobikon
Notification Center
Notification centre provides an instant communication
and alerts platform for management to be more
responsive and efficient.
Intelligent Notification based on customer check-ins,
orders and feedback
Notifications will reduce turn around time and
increase customer experience
8. What is Mobikon
Customer Feedback
Capture, Engage and Measure customer feedback
integrated across inStore, Mobile and Web Channels to
enhance customer experience.
Mobikon is a leader in inStore feedback platform for
restaurants.
Share feedback across Social & other review platforms
Real time analytics and notifications for better response
Compare inStore feedback with ratings on B2C portals
like Zomato, Yelp and TripAdvisor.
Increase customer feedback collection by 150%
9. Single Dashboard for Deeper insights
Intelligent Marketing
360º Customer Profile
Real Time Engagement
Customer Feedback
Analytics
Real time dashboard helps you track customer
engagement across all channels
14. 4x Average
ROI on Campaigns
powered by Mobikon
36%
Diners share important dates
(Birthdays/Anniversaries)
22%
Customer
Demographic Data
Customer & Campaign Dynamics in India
15. 9% Diners referred friends/
family if they like a brand.
8-10 days
was the lead time for
customers to re-visit the brand
if they were incentivized.
Referral and Redemption Trends
18. FAQ’s
* We have a loyalty program, do we still need Mobikon?
Yes. Mobikon not only can help you increase loyalty registrations, but it also
captures customers who are not on the loyalty platform. Driving more business.
* Our POS already has built in CRM ?
Most of the POS system has CRM built in, but POS systems are designed for
Operational efficiency & billing. Mobikon is designed for customer experience &
Marketing. Marketing & CRM systems needs to be light, easily accessible from
outside and open to integrate with Social and Mobile platforms.
* We have a feedback system ?
Excellent Move, but only feedback will not help you scale customer experience
and marketing.
Mobikon helps you scale beyond feedback and integrate across all digital touch
points to get engage customers effectively.
19. FAQ’s
* We already use digital platforms like Zomato, Dine Out, Food Panda, TinyOwl do we need
more platforms?
Yes. All B2C websites will surely help you drive more traffic, but they won’t help
you build your own database. Mobikon will help you capture traffic from these
websites and helps you increase repeat footfalls with lesser spend on marketing.
Restaurant owns the database on Mobikon’s Platform.
* How long will it take to deploy Mobikon’s platform?
Mobikon’s platform is a cloud based solution and depending on modules, it can
be deployed as fast as 48hrs. Our products are simple to understand and easy to
use.
