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2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group
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2012_1º Workshop de Varejo Aeropotuário_PEDRO CASTRO - World Duty Free Group

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Eventos simultâneos organizados pela Sator Eventos, a 2a Airport Infra Expo, feira de infraestrutura aeroportuária, o 1o Workshop de Varejo Aeroportuário Brasileiro e o 2o Seminário Internacional de …

Eventos simultâneos organizados pela Sator Eventos, a 2a Airport Infra Expo, feira de infraestrutura aeroportuária, o 1o Workshop de Varejo Aeroportuário Brasileiro e o 2o Seminário Internacional de Infraestrutura Aeroportuária da America Latina, ocorreram entre os dias 24 e 26 no Transamérica Expo Center, em São Paulo, e contaram com a presença de diversas autoridades e empresas do setor.

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  • 1. BRAZILIAN WORKSHOPON TRAVEL RETAILBrazilian Management:opportunities & Challenges 25th – April - 2012
  • 2. Continued growth & future expansion reaching more than overworking with over1000brand partners Canada 600 UK Channel Islands 6600 employees million travellersaround the Italy Spainworld USA Jordan Kuwait Saudi Arabia 320 Mexico Cape Verde India Jamaica stores Curaçao 17 countries Sri Lanka more than Peru 88000 retail space m2 2 turnover 69 airports Chile $2.3bn serving 196 nationalitiesWorld Duty Free Group | Jordan 2012 Leadership Conference
  • 3. HOW TO ENHANCE,IMPROVE THE MODEL 1World Duty Free Group | 10 May 2012 | 3
  • 4. TRAVEL RETAIL CONTRIBUTION TO NAR INCOMES PRO DUCTS CUSTOMER CUSTO SHOPS SERVICE MERS LOCA TIONWorld Duty Free Group | | 10 May 2012 | 4
  • 5. GENERATE INCOMES1. IMPROVE INCOMES THROUGH SPH2. SPH = INCOMES/PAX3. INCREASE IN SPH = INCREASE IN PENETRATION RATE + INCREASE IN ATV 1. ATV: PRODUCTS &CUSTOMER SERVICE 2. PEN: SHOPS & LOCATION SPH PEN ATV World Duty Free Group | | 10 May 2012 | 5
  • 6. SHOPSWorld Duty Free Group | | 10 May 2012 | 6
  • 7. YEARS CONVERTER75:1 35:2 10:7World Duty Free Group | | 10 May 2012 | 7
  • 8. YEAR CONVERTER 5:15World Duty Free Group | | 10 May 2012 | 8
  • 9. AGENDAWorld Duty Free Group | | 10 May 2012 | 9
  • 10. LOCATIONWALK THROUGHS CANGENERATE +30%INCREASE IN SALES World Duty Free Group | | 10 May 2012 | 10
  • 11. CUSTOMER SERVICEWorld Duty Free Group | | 10 May 2012 | 11
  • 12. CUSTOMER SERVICEWorld Duty Free Group | | 10 May 2012 | 12
  • 13. CUSTOMER SERVICEWorld Duty Free Group | | 10 May 2012 | 13
  • 14. LOGO VIDEOWorld Duty Free Group | | 10 May 2012 | 14
  • 15. CONCLUSIONS1. BRAZILIAN PAX ONE OF THE 3 TOP CUSTOMERS PROFILE IN TRAVEL RETAIL2. BRAZILAN ECONOMY LEADS THE REGION IN SIZE AND GROWTH3. 2014 WC AND 2016 OLYMPIC GAMES4. INVESTMENTS IN INFRASTRUCTURES5. GROWING NUMBER OF PAX6. NEED TO ENHANCE TRAVEL RETAIL INCOMES World Duty Free Group | | 10 May 2012 | 15

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