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  • 1. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 1 #airheadsconf#airheadsconf Give Your WLAN a Voice! Michael Sprott, Sales Engineer, Spectralink June 2013
  • 2. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 2 #airheadsconf Who we are – NOW Best environments for Voice over WLAN (VoWLAN) Deploying Enterprise-Grade VoWLAN Spectralink and Aruba VIEW certification Spectralink 8400 Series Agenda
  • 3. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 3 #airheadsconf Spectralink Returns to its Roots Empowering mobile workers globally with in-building wireless solutions that enable them to do their jobs, better.
  • 4. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 4 #airheadsconf Road Warrior Desk Bound On-Site Mobile 80% 0% 0% 0% 10% 90% 10% 70%Knowledge Worker 10% 10% 90% 30% Users By Office Environment Vertical Markets 67.5% Carpeted Office 32.5% Users By Vertical Healthcare 45.4% Retail 167% Manufacturing 13.0% Hospitality 7.1% Other 6.4% Source: Market data from Frost & Sullivan report dated September 2011.. Government 7.6% Higher Ed 3.8% Retail 16.7% In-Building Mobile Workers Best environments for Voice over WLAN
  • 5. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 6 #airheadsconf VoWLAN Design Considerations • Deployment 2.4 GHz / 5 GHz – Channel Selection – AP Transmission Power – Interference – Multipath and Signal Distortion – Site Surveys • Coverage – Roaming Coverage, Signal Strength – Access Point Diversity Design your WLAN with voice characteristics in mind.
  • 6. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 7 #airheadsconf • Wireless Telephone Call Capacity – Access Point Bandwidth – Push-to-Talk Multicasting • Quality of Service (QoS) – WMM – WMM Admission Control • Security – VoWLAN Security VoWLAN Design Considerations A wireless network that has been designed for Enterprise-Grade VoWLAN use on average has a 35% higher density than a network that has been designed for data only!
  • 7. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 8 #airheadsconf • Site Survey – Site Survey should include • Lan/WAN (Voice ready = QoS, BW/Jitter, Packet loss, etc.) • Network infrastructure ( ¨Uplink¨ Switch capacity ) • WLAN (Coverage, Signal Strength, QoS) • Security – Support WEP…WPA2 Enterprise – TLS (1024Bit Certificate key length recommened) – Fast roaming (EAP-Fast/PeapV0/MSchapV2) – VLAN for Voice VoWLAN Design Considerations
  • 8. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 9 #airheadsconf • Channel selection – 2.4GHz and 5GHz bands are supported – Put voice in 5GHz band (2.4GHz often crowded ) • AP transmission power – Power settings AP/STA* should be equal – Non symetric Power cause ¨one way audio ¨ • Qos – PS has to be supported and enabled – Enable AC *STA=Station/WiFi phone VoWLAN Design Considerations
  • 9. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 10 #airheadsconf • Voice Interoperability for Enterprise Wireless (VIEW) – Certifies WLAN infrastructure with Spectralink handsets • Provides – Tested and proven interoperability – Detailed configuration guides • ARUBA Support Docs Spectralink VIEW Certification We do the testing - so you don‟t have to.
  • 10. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 11 #airheadsconf • VIEW CERTIFIED CONFIGURATION GUIDE October 2012 | 1725-36080-001 Rev T • SpectraLink 8020/8030 and 8400 Series • With Aruba Networks® • Aruba Controllers 6xx, 3xxx, 6000 • Aruba Legacy APs 41, 60, 61, 65, 68, 70 • Aruba 802.11n APs 68, 9x, 105, 12x, 13x Spectralink VIEW Certification
  • 11. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 12 #airheadsconf VIEW Certification Parameters VIEW Test Parameters Result Power Save Mode (PS-Mode) Pass! Inter-frame Space (IFS) Measurement Pass! WPA/WPA2 Security Tests Pass! Maximum Number of Calls Measurements Pass! Mixed Radio Mode Capacity Pass! Voice Prioritization Pass! AP Latency and Jitter Measurement Pass! Dual AP Environment/Handoff Pass! Layer 3 Roaming Pass! Push-to-Talk (PTT) Pass! Stress/Uptime Evaluation Pass!
  • 12. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 13 #airheadsconf The Spectralink 8400 series • Family of Wi-Fi handsets and accessories specifically designed to meet requirements of target vertical markets • Marquee features – Active Noise Cancellation – Industrial-grade durability – HD voice – „Smart phone-like‟ ease of use – Business application integration with built-in Web Browser and XML API – IEEE 802.11n support – Open SIP platform – Microsoft Lync Integration – User-replaceable batteries and separate chargers – Optional integrated bar code scanner
  • 13. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 14 #airheadsconf Mobile IP Client SpectraLink 8400 built-in web browser and standard XML API interface provide mobile access to tested and authorized apps (“cloud based”)
  • 14. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 15 #airheadsconf Clinical Alerts and Alarm Caregivers need real-time notification of changes in a patient’s condition – Allows caregivers to stay connected with patients, regardless of their location within the hospital – If vital signs exceed or fall below set parameters, an alert is sent to a pre- assigned clinician's SpectraLink handset
  • 15. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 16 #airheadsconf Positive Patient ID SpectraLink 8452/8453 handsets include industrial-grade barcode scanners that associate to hospital workstations via “Quick Barcode Connector™ (QBC)” or to hospital EMR* or eMAR* systems via XML API integration *Electronic Medication Administration Record *Electronic medical record
  • 16. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 17 #airheadsconf Video Surveillance Integration of SpectraLink 8400 handsets with existing or new web-based video surveillance equipment or IP cameras
  • 17. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 18 #airheadsconf The staff safety problem • A global problem – Extensive legislation in Europe and Australia to protect workers – 2 million Americans per year are victims of workplace violence • Those who work alone, with the public, or with money are at greatest risk – Healthcare, e.g., emergency and psychiatric units – Retail, e.g., theft and merchandise loss – Manufacturing/Industrial – lone worker • Employers are rightfully concerned with the safety of their staff – It‟s the right thing to do – It saves them money
  • 18. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 19 #airheadsconf *** NEW ***Spectralink 8441 and 8453 Two new Wi-Fi handsets – Spectralink 8441 = 8440 + “personal safety” – Spectralink 8453 = 8452 + “personal safety” – Personal safety already available on DECT product line Comprehensive Safety (Man-down) Capabilities – Lots of flexibility, i.e. snooze, timeouts GA: June 1st 2013
  • 19. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 20 #airheadsconf Ensure staff safety “Save lives and ease minds by enabling staff to get help quickly” - All 8400 handsets support manual activation (Duress/Panic button) - 8441/53 provides automatic alarm detection based on Motion Events (e.g., Man-down) Type Alarms 8440 8441 8452 8453 Manual Duress/ Panic X X X X Motion Events Running X X Still X X Tilt X X
  • 20. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 21 #airheadsconf Spectralink SAFE Solution Save lives and ease minds by enabling staff to get help quickly – Whether they are on the go, – Unable to move, – Or even incapacitated.
  • 21. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 22 #airheadsconf SAFE: a complete solution Spectralink SAFE Spectralink Handsets (with personal safety) Spectralink Application Partners Spectralink Professional Services
  • 22. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 23 #airheadsconf Spectralink 8400 partner safety systems Available at GA, or slightly after More in the pipeline Partner Market(s) Countries / Regions Amcom Healthcare, Hospitality, Manufacturing, Government US, Canada, AU/NZ, EMEA BlueSky Wireless Healthcare, Hospitality, Manufacturing EMEA Connexall Healthcare, Retail, Manufacturing NALA, EMEA, AU/NZ Flexvalley Healthcare, Manufacturing, Hospitality EMEA / Mexico ITH-Icoserve Healthcare Germany, Austria, Switzerland Lantel Healthcare Benelux Local Alarms Solutions Healthcare, Manufacturing, Hospitality AU, APAC, SA, EMEA Multitone Healthcare, Hospitality, Education UK Novalink Healthcare, Manufacturing, Government, Education, Retail, Financial DACH, Benelux, France, UK Optiflows Healthcare, Hospitality, Manufacturing, Construction France, Eastern Europe, Middle East, US
  • 23. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 24 #airheadsconf Customizable solutions Basic: Manual Advanced: Motion Events Voice Security Alarm • Integration with 3rd party applications • Automatic messages to predefined distribution lists, Spectralink and non-Spectralink • Audible alarms/paging • Event logging & archiving etc.
  • 24. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 25 #airheadsconf Spectralink handset options Four models – Spectralink 8440/8441* – Spectralink 8452/8453* • barcode reader Two colors – Healthcare blue – Midnight black Multiple kit options *Released on June 1 with Personal Safety Alarm functions for offering Spectralink SAFE 8440 8452
  • 25. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 27 #airheadsconf Spectralink 8400 accessories Dual Charger Multi and Quad Chargers with Basic and Extended Batteries Spectralink 8410 Speakerphone Dock USB Handset Charger Rugged Carrying Options HD Voice
  • 26. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 28 #airheadsconf Q & A Q & A
  • 27. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 29 #airheadsconf Questions?
  • 28. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 30 #airheadsconf#airheadsconf Thank You
  • 29. CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 31 #airheadsconf#airheadsconf31