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Sahana Eden : Bug Reporting (SahanaCamp 1.2)

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  • Further Information: http://eden.sahanafoundation.org/wiki/BugReportingGuidelines http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

Sahana Eden : Bug Reporting (SahanaCamp 1.2) Presentation Transcript

  • 1. Sahana Eden: Bug Reporting 5 November 2010, Sahana Camp Michael Howden [email_address]
  • 2. Introduction
    • Why should we report Bugs?
    • Bug Reporting Guidelines
    • Report a Bug!
    • Tracking Bugs
  • 3. Why Report Bugs?
    • To fix the bug!!!
    • How?
    • To communicate the bug to someone (a programmer) who can fix it.
    • So?
    • A programmer can reproduce the bug
    • AND FIX IT
  • 4. Guidelines
    • Show Me
    • Show me how to show myself
    • Always report what actually happens – not just what you think the problem is.
    • Write Clearly:
      • Specific
      • Verbose (More is More!)
      • Read what you wrote
    • Translate some Strings
    • Download the PO file
    • Convert to Web2Py format
  • 5. Is it a New Bug?
    • http://eden.sahanafoundation.org/search
    • Check to make sure that the bug hasn’t been reported already.
    • Add more information if you can
  • 6. Reporting a Bug
    • Find a bug in Sahana Eden!
    • http://eden.sahanafoundation.org/newticket
  • 7. Reporting a Bug
    • Summary
    • Reporter
    • Description
      • Browser
      • System State
      • Steps to Reproduce
      • Expected Result
      • Actual Result
    • Priority
    • Components
    • Keywords
    • Type
    • Version
  • 8. Reporting a Bug
    • DO NOT FILL:
    • Assign to
    • Due Date
    • If the programmer changes any of the fields, do not change them back without checking
    • Answer any questions for additional information
  • 9. Bug Tracking
    • http://eden.sahanafoundation.org/report
    Is Bug Still Occurring? resolve as: invalid Can you Reproduce Bug? Add more information Ask bug reporter for more information Yes No Yes No