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  • Both our production plants are located on the outskirts of villages. It goes without saying that they did their best, right from the beginning, to avoid causing nuisance to local residents. Like any good neighbour, they wanted to make sure that people who were relaxing by the swimming pool in their garden were not chased away by vibrations transmitted through the ground from clattering production machines, or by unpleasant odours or noise. A measure of our success is provided by the fact that whenever we have to renew our environmental management permits nowadays, we hardly ever hear complaints from local residents. Our environmental awareness developed step by step, via attention to processes followed by focus on products. In 1994, the Ministry of Housing, Spatial Planning and the Environment (Dutch abbreviation VROM) invited Ahrend Zwanenburg to take part in ECO-design pilot projects; the outcome was a 60% reduction in the environmental loading caused by the Ahrend 220 series of chairs. Ahrend worked together with a number of other pioneers in this field to develop ‘ECO-indicators’, to facilitate the calculation of the environmental loading caused by certain products. Since then, the calculations have been extended to cover all Ahrend products. Ahrend Sint Oedenrode was one of the first Dutch production plants to gain ISO 14001 certification (for its environmental care system).
  • Thanks to the pioneering environmental management achievements of Ahrend St.Oedenrode, the plant was nominated for the European Environment Prize in Brussels by the Dutch Minister of Housing, Spatial Planning and the Environment at the time, Mrs. Margaretha de Boer. No other plant in this branch of Dutch industry has equalled this feat, before or since! Ahrend Sint Oedenrode is the only plant from our branch of Dutch industry to participate in the MJA medium-term Energy-efficiency Agreement – we are already in our third round of this agreement. Zwanenburg has received its ISO 14001 certification for environmental management. In 1998, our plant was the 22 nd enterprise from the whole of Dutch industry to receive EMAS validation for its environmental annual report. In 1994, we were invited by the Stichting Natuur en Milieu (Dutch Nature and Environment Foundation) to participate in ‘Economie Light’ projects (aimed at enhancing sustainability awareness in the Netherlands) Starting in 2007, our concern for sustainability has led us to intensify the focus on an integral approach to CSR On 23 June 2008, the Minister of Housing, Spatial Planning and the Environment (Jacqueline Cramer) took the symbolic first step at our Sint Oedenrode plant in the campaign to close the recycling loops by 2020 and to achieve CO 2 -neutral production In December 2008, Ahrend was the only Dutch company to win the prestigious EMAS award
  • Ahrend has been structurally active in the field of environmental care since the 1980s. Since all international objectives take 1990 as their reference year, we also give our results with respect to that year. And don’t forget that in the period under consideration, our production volume has more than doubled... That makes Ahrend’s achievements even more impressive! Processes Elimination of hazardous substances: Use of solvent-free powder coating to paint our products (less VOS emission) Switch from zinc phosphating to iron phosphating (less heavy metal loading) Use of solvent-free UV-curing resins for veneer finishes (reduction in solvent consumption) Switch from demi installation to reverse osmosis in pretreatment for paint line (elimination of hydrochloric acid and caustic soda)
  • When we start occupying ourselves with the “whole cycle”, our suppliers will not be able to avoid delivering goods in accordance with our criteria or acting according to our criteria. We started discussions last year with several of our suppliers in which Ahrend’s social and ecological objectives were the starting point. The other suppliers will follow this process in the course of this year. Naturally this can be successful only if we rely on international agreements and codes of conduct. And because not every supplier can change everything at once just like that, we make “improvement plans” with them. If CSR is important to us, we should communicate this and help to disseminate it. Our (new type of) contacts with our suppliers are an example of this.
  • Natuurlijk is een goede milieuzorg en maatschappelijk verantwoord ondernemen (MVO) niet een zaak van specialisten alleen. Sterke statements van onze directie ondersteunen het belang voor Ahrend daarvan. Ook is het belangrijk vast te stellen, dat onze directie zich in haar leiding en beleid juist ook autonoom richt op deze zaken (en zich niet slechts laat leiden door voorstellen van de vakinhoudelijke specialisten)
  • The following slides start by considering “our world”, When we talk about “what we do”, we are referring to our concrete activities. with special reference to four core activities
  • Onze grote ambitie om CO 2 -uitstoot-vrij te gaan produceren vraagt om een aantal activiteiten. Hier enkele van de wegen die ons daar naartoe zullen leiden: Natuurlijk is er veel verbeterd in onze fabrieken door onze goede milieuzorg, maar er is nog veel meer mogelijk (en nodig). Ecolease autoprogramma’s voor onze wagenparken helpen ons in hoge mate CO 2 -neutraal te worden Voor onze eigen locaties wordt al groene stroom ingekocht, echter nog niet op locaties die wij van derden huren. Maar ook een “policy” van ‘s nachts lichten doven, scherp kijken naar verwarming en airconditioning en vele andere facilitaire aspecten zal gemeen goed moeten worden. Uiteindelijk willen wij geen CO 2 -uitstoten en niet behoeven terug te grijpen op het “kopen” van compensatie (bijvoorbeeld door bosaanplant). Wij streven ernaar om compensatie geheel te vermijden. Terugname meubilair: t.b.v. next life programma en/of recycling Onze grote ambitie om CO2-uitstoot-vrij te gaan produceren vraagt om een aantal activiteiten. Hier enkele van de wegen die ons daar naartoe zullen leiden: Natuurlijk is er veel verbeterd in onze fabrieken door onze goede milieuzorg, maar er is nog veel meer mogelijk (en nodig). Onze fabrieken zijn niet geheel nieuw gebouwd maar ontstaan door uitbreidingen. Er valt nog onnoemelijk veel te verbeteren Ecolease autoprogramma’s voor onze wagenparken helpen ons in hoge mate CO2-neutraal te worden Voor onze eigen locaties wordt al groene stroom ingekocht, echter nog niet op locaties die wij van derden huren. Maar ook een “policy” van ‘s nachts lichten doven, scherp kijken naar verwarming en airconditioning en vele andere facilitaire aspecten zal gemeen goed moeten worden. Uiteindelijk willen wij echt CO2-uitstoot-vrij worden en niet behoeven terug te grijpen op het “kopen” van compensatie (bijvoorbeeld door bosaanplant). Wij streven ernaar om compensatie geheel te vermijden.
  • LEED (Leadership in Energy and Environmental Design) is a building certification scheme from the USA. You can score points for the furnishing of your office building, on the basis of which it can be certified as ‘green’, ‘greener’ or ‘greenest’. We have set up LEED score forms for all our products, allowing our customers to achieve a marked increase in the LEED score for their building. EMAS stands for Eco Management and Audit Scheme. Companies from the industrial sector can sign up for this scheme on a voluntary basis. The objective is to promote continual improvement of the company’s environmental performance through the introduction of an environmental management system, internal audits and the publication of an environmental annual report. Our plant is registered by the Stichting Coördinatie Certificatie Milieuzorgsystemen (Foundation for Coordination of the Certification of Environmental care Systems; Dutch abbreviation SCCM) as a participant in the EMAS scheme under registration number NL-00022 , and our latest environmental report (validated by the current environmental auditor) has been deposited with the SCCM
  • We have been using ECO-design principles more and more since the first Eco-design project in 1994, and now apply them increasingly in all other product developments. Desired improvements can be plotted on each of the radial axes leading to the 8 points shown round the circle top right in this slide. The length of each radius corresponds to the extent of the intended improvement. If we join up these 8 points, we get a figure resembling a spider’s web. The bigger the web, the greener the design. For example, the blue figure represents an existing product; the green one represents a product that scores higher on most points. This simple design aid can be used to assess product quality during the product development process, and to highlight aspects needing closer attention.
  • We have been using ECO-design principles more and more since the first Eco-design project in 1994, and now apply them increasingly in all other product developments. Desired improvements can be plotted on each of the radial axes leading to the 8 points shown round the circle top right in this slide. The length of each radius corresponds to the extent of the intended improvement. If we join up these 8 points, we get a figure resembling a spider’s web. The bigger the web, the greener the design. For example, the blue figure represents an existing product; the green one represents a product that scores higher on most points. This simple design aid can be used to assess product quality during the product development process, and to highlight aspects needing closer attention.
  • We have been using our new Ecobase calculation system since the end of 2007 It gives a much more complete (and accurate) picture of the environmental loading And not just in “Eco points”, but in terms of the following aspects of all Ahrend products: Abiotic depletion (exhaustion of natural resources) Greenhouse gases (of which CO 2 is the most important) Contribution to depletion of the ozone layer Toxicity for humans Aquatic Eco-toxicity (poisonous effect on water) Terrestrial Eco-toxicity (poisonous effect on soil) Smog formation Contribution to acidification Contribution to eutrophication (increase in nutrient content of an ecosystem) This allows us to give a very accurate indication of the environmental effect of all the products we make ourselves. EcoBase is a vital aid in our product development process, since it allows our engineers and designers to keep a constant check on the environmental effect of our products during the development process. But it also helps us to provide our customers with detailed answers to their environmental queries, which they are asking more and more nowadays (understandably, and quite justifiably).
  • Wij kennen inmiddels de ALC (Ahrend Life Cycle - de levenscyclus) en weten daarvan dat klanten ons kennen van de ontwikkelingsfase (in onze fabrieken) en de realisatiefase (waarin wij hen de producten adviseerden toe te passen). Gaandeweg zijn wij ons bezig aan het houden met activiteiten tijdens de gebruiks- en beheersfase en de nazorg- en evaluatiefase . Wij zijn nu enkele jaren bezig met het ontwikkelen van vele diensten en nieuwe adviesconcepten, om daarmee de gebruiksduur van onze producten op te rekken. De duurzaamheid is daar zeer mee gediend! Die diensten hebben wij recentelijk samen “Ahrend Facility Care” genoemd… dáár gaat dit deel van de presentatie over. Helaas bestaat dit plaatje slechts in het Engels...
  • Next Life programma wordt een concept waarlangs de duurzaamheid sterk wordt vergroot. Momenteel is dit nog in ontwikkeling
  • Green Lease zijn leasing mogelijkheden op basis van zekerheid de meest groene keuze te doen. Wij verlengen “automatisch” de gebruiksduur en de TCO (Total Cost of Ownership) is lager… “ Win-Win”-situatie dus voor ons en voor de klant

Transcript

  • 1. Ahrend. Because y our world matters Ahrend and CSR in 10 steps
  • 2.
    • 1 Our green 'roots’
    • 2 Responsibility in the supply chain
    • 3 Working together on sustainable solutions
    • 4 Less for longer
    • 5 People, Planet, Profit
    • 6 CO 2 -neutral production
    • 7 Certification
    • 8 Ecodesign en EcoBase
    • 9 Services
    • 10 CSR: key points and ambitions
    Contents
  • 3. 1. Our green ‘roots’ – until 1997 Structured environmental management Focus on processes Focus on products Being a ‘good neighbour’ at both plants Structured environmental management Focus on processes Focus on products 1st environmental report 1st Ecodesign: A220 chair ECO-indicator measuring ISO 14001 certification
  • 4. Our green ‘roots’ – 1997 until now Nominated for EU enviirnonmetal prize LTA1 (energy efficiency EMAS-validation LTA2 (energy efficiency) ISO 14001 certification Economie Light project (Dutch environmental organisation) Sustainability focus Integral CSR approach Closed recycling loops by 2020 (C2C) CO 2 -neutral by 2020 EMAS-Award First and/or only in Dutch branche MJA2
  • 5. Our green ‘roots’ – results
    • Reductions achieved
    • 1990-2008
      • 65% CO 2 emissions
      • 89% Hazardous wastes
      • 94% Odour emissions
      • 89% VOS emissions
      • 68% Pollution of waste water
      • 57% Water consumption
    • Besides reduction in the production, Ahrend has achieved reduction in the supply chain.
    Greenhouse gases CO 2 emission (ton) Hazardous waste (kg) Water consumption (m 3 ) Odour emission (arbitrary units) Emission of solvents (ton) Pollution level of waste water
  • 6. 2. Responsibility in the supply chain
    • In 2008 Ahrend received an EMAS-Award for:
    • CO 2 -reduction in the chain of 54,2%*
    • * Compared to 2000
    • Selection of suppliers based on their social and ecologic performance:
    • International conventions and standards (ILO, UN Declaration of Human Rights, Global Compact)
    • Improvement plans with suppliers
    Selection and monitoring of suppliers
  • 7.
    • It’s time to make a breakthrough towards sustainable solutions. We need to act together to tackle the global challenges and to protect our planet for future generations.
    • We set ourselves ambitious goals. In 2020 we want our product and production loops to be closed and have CO 2 -neutral production. I know that if we want to be responsible in our daily business that we will reach our goals step-by-step.
    • J.A. de Bruin, CEO Koninklijke Ahrend N.V.
    3. Working together on sustainable solutions
  • 8.
    • Integral approach
    • Integrated CSR thinking
    • All products and services
    • All relevant stakeholders
    • People, Planet, Profit
    • Ecologic, social and economic consequences in every action and decision
    • Long term commitment
    4. Less for Longer Less for Longer Costs Materials Space (m 2 /m 3 ) Energy Sick (leave) Lifecycle Services Customer relations
  • 9. 5. People, Planet, Profit
    • We offer inspiring environments
    • We help you to be an attractive employer
    • We help you to boost the job satisfaction of your employees
    • We help you to reduce sick leave and to increase turnover
  • 10. People, Planet, Profit
    • We use exclusively sustainable materials
    • Our products are designed in line with Ecodesign-principles
    • We offer sustainable services and furnishing concepts
    • We help our relations to save energy and reduce| CO 2 -emissions
  • 11. People, Planet, Profit
    • People work more effective in an Ahrend environment
    • Lower Total Cost of Ownership
    • We help you enhance your corporate identity
    • Efficient use of space (m 2 en m³)
  • 12. Because y our world matters your world our world what we offer what we do Products Concepts CO 2 -neutral production Closed recycling loops Improve sustainability of our plants
  • 13. 6. CO 2 -neutral production
    • Goals 2020
    • CO 2 -neutral production
    • Lowest CO 2 emission as possible
    • Closed production and product loops
    • According to ‘Cradle-to-Cradle’ principal
    • Take back system for furniture
    • Reduction energy use
    • Sustainability of our plants
      • 100% green electricity
    • Ecolease car-programme
    • By 2020 compensate as last resort
    • Close recycling loops
    • Cooperation with EPEA
    • Next Life programme
    • Ecodesign
  • 14. 7. Our certificates Advise on ISO 26000 norm Certified Global Reporting Initiative (GRI) Certified, Ahrend won EMAS award 2008 Certified under CU-COC-808416 Energy-efficiency for Products and production ISO 26000 (participant in the norm-commission) Corporate Social Responsibility (CSR) ISO 14001 ISO 26000 (certification not possible) Environmental management Corporate Social Responsibility (CSR) Eco-Management and Audit Scheme (EMAS) Environmental management Type Focus What we offer Forest Stewardship Council (FSC) Management of forestry LTA 3 2001 – 2020 Long Term Agreement LTA on Energy-efficiency with Dutch government
  • 15. Our certificates 2008 start C2C projects (with EPEA) Certification started ANSI/BIFMA furniture emission-norm Indoor air quality Type Focus What we offer Certified NEN norms (NL) Products and design process LEED rating system “ Green buildings” Calculation of scores that will help you get LEED certified Cradle to Cradle Nature inspired principles
  • 16.
    • Ahrend is sponsor of:
    • Ahrend Fellowship for young talent
    • Ronald McDonald Children’s Fund
    • Stichting KiKa
    • Charity Run - Praag
    • Stichting Zetel
    • Design Academy Eindhoven
    • Milano Foundation (Dutch Design)
    • BNA Young Architects’ Prize
    • Prins Bernhard Fund
    Social dontaions and sponsoring
  • 17. Because y our world matters your world our world what we offer what we do Products Concepts CO 2 -neutral production Closed recycling loops Improve sustainability of our plants
  • 18. 8. Ahrend Ecodesign
    • Ahrend applies Ecodesign principles since 1994
    • Ecodesign is part of Cradle-to-Cradle and closed recycling loops
    New concept 1. Materials with low environmental impact 2. Less materials 3. Optimise production 4. Optimise transport 5. Optimise life span 7. Optimise end of life 6. Optimise product lifs
  • 19. Ahrend Ecodesign
    • Ecodesign and C2C principles:
    • avoid use of hazardous substances
    • use recycled and recyclable materials
    • cut material consumption
    • improve process efficiency
    • optimise distribution
    • design for disassembly
    2002/2006 1994 1985 100% 40% 32% Waste Steel Transport Plastic Ahrend 230 Ahrend 220 Ahrend recent
  • 20. Ahrend EcoBase
    • EcoBase gives an insight into the environmental loading caused by products.
    • Used in product development.
    • Environmental load of product (or component) can be expressed in terms of 9 weighted indicators.
    • Your benefits:
    • Gives information about performance in production and delivery chain
    • Insights into greenest products
    • Provides basis for “C2C” scores
    Normalised environmental profile Abiotic depletion Greenhouse gases Depletion ozone layer Toxicity human Toxicity aqua Toxicity terra Acidification Smog Eutrophication
  • 21. Because y our world matters your world our world what we offer what we do Products Concepts CO 2 -neutral production Closed recycling loops Improve sustainability of our plants
  • 22. 9. Ahrend Facility Care Ahrend Facility Care offers sustainable services and concepts to extend the lifecycle of products. Concept Green lease Sustainable furnishing Interior architecture Install Project management Cable management Ergonomics Use Ergonomics Lifecycle extension Cable management Advice Next Life Refresh Resit/Refit Return (Re-use/Recycle)
  • 23. Ahrend Next Life Programme
    • What is it?
    • Product Life Extension
      • Closure of recycling loops (controlled material recycling)
      • Analysis of furniture
      • Reuse of furniture and components
    • Benefits
    • Lower Total Cost of Ownership
    • Less environmental impact of your furniture solution
    • Change of design and functionality possible
    • Offer
    • Ahrend offers furniture with the lowest (environmental) costs
  • 24. Ahrend Refresh
    • What is it?
    • Healthy, fresh, representative workplace
    • Cleaning of chairs
    • Benefits
    • Lower Total Cost of Ownership
    • Lifecycle extension
    • Chair free of dust, stains and allergens (bacteria and
    • Offer
    • Ahrend refreshes existing furniture
  • 25. Ahrend Perfect Seating
    • What is it?
    • Long term guarantee focused on the optimal well-being of employees
      • Ergonomic passport
      • Key features
    • Benefits
    • Optimal well-being of employees
    • Ergonomic passport; individual measures per employee
    • Offer
    • Ahrend gives advice on correct ergonomic use of the workspace
  • 26.
    • What is it?
    • Green Lease focuses on the use of working environments, not the ownership
    • Benefits
    • Lower Total Cost of Ownership
    • Optimal flexibility
    • Total care of maintenance
    • Reduces environmental impact
    • Option to buy, re-lease or give back of furniture
    • Offer
    • Ahrend guarantees that the furniture throughout its entire lifecycle will be treated environmental friendly
    Ahrend Green Lease
  • 27.
    • What is it?
    • With the right work environment, space (m³/m 2 ), materials, energy and costs can be saved
    • Benefits
    • Choose the most sustainable concept
    • Focus on cost reduction
    • Offer
    • Ahrend advises to achieve the most sustainable work environment
    Ahrend Sustainable furnishing Cell type Office Open plan Office Combi-Office Flex-Office
  • 28. 10. Ahrend. Because y our world matters
    • Recycling loops closed by 2020
    • Climate-neutral production by 2020
    • Ahrend will work according to the cradle-to-cradle principle
    • Ahrend wins EMAS Award for cutting CO 2 emissions by 54.2%
    • Next Life: second life for existing furniture
    • Ahrend offers sustainable services
    • Ahrend participates in ISO 26000 standard committee
    • Ahrend is FSC-certified under number 808416
    • Eco-design products since 1994
    • Environmental annual reports since 1992
  • 29. Green, more green, most green 7. Sustainable furnishing 6. Green Lease 5. Next Life 4. Perfect Seating 3. Clean Seat 2. Ecobase 1. Ecodesign Sustainability Strategic management Facility Management Purchasing management
  • 30.
    • Menu
    • Ecodesign products designed according the “Cradle-to-Cradle” principal
    • Ecobase to measure the environmental impact of products
    • Ahrend Next Life programme
    • Ahrend Perfect Seating
    • Ahrend Green Lease
    • Ahrend Sustainable furnishing
    Ahrend. Because y our world matters
  • 31.  
  • 32. Sustainable projects Municipal Amsterdam (C2C) Summertown Interiors (Dubai) Ahrend Amsterdam (flagship) Workconcept based on sustainable furnishing and Ahrend Next Life concept Office with C2C products LEED Gold certificate: Sustainabel materials good for people and environment