Shirly Ronen - A practical view on Agile Testing Maturity Levels

ATMMAgile Testing Maturity Model practical view Shirly Ronen-Harel shirly@agilesparks.com http://il.linkedin.com/pub/shirly-ronen-harel/0/653/249 2010

How can we know, what are the best testing agile practices for a specific team in a specific point of time ?When is the best time to use them?Why does it sometime fail ?What are the next steps of implementing the agile testing methodologies?

Agile testing maturity model (ATMM) will help you get some answers.

Traditional TMM There is no doubt that testing matures !

Traditional TMM

Agile TMM Testing maturity as a Team related maturity model As the main guide And Traditional process maturity model As the secondary guide

Maturing the testing activitiesinside an agile team relates to the current agile team maturity level

expectation from testingpractices must be aligned with team ability to execute them

This is a Diagnostic model of testing maturityAllow recognizing testing maturity level and plan the next steps accordingly

L0 - Waterfall 0 L1 - Forming 1L2 - Agile Bonding 2 L3 - Performing 3 L4 - Scaling Agile TMM Building blocks : team maturity levels 4

Shu –Ha -Ri"hold, break, leave" and illustrates the levels of learning of a person. -- DanielSvennberg.

• shu (守?) "protect", "obey" — traditional wisdom — learning fundamentals, techniques, heuristics, proverbs • ha (破?) "detach", "digress" — breaking with tradition — detachment from the illusions of self • ri (離?) "leave", "separate" — transcendence — there are no techniques or proverbs, all moves are natural, becoming one with spirit alone without clinging to forms; transcending the physical© http://en.wikipedia.org/wiki/Shuhari

L0 - L1 - Forming – SHU L2 - Agile Bonding L3 - Performing - L4 - ScalingWaterfall Ha RI Start point : Team team starts to get used to Performing agile Team develop its own starts to perform as new rules and start to bond team – mind set paste and methods agile team , ceremonies as a team . agile scrum – level with continuous and roles are set and Basic agile mind set is 2. improvement mindset. team starts to run starting to emerge. iterations. Technical scrum / agile Team learn the rules

Testing Procedures matures in deferent testing categories At a deferent paste

Building blocks – Testing related Categories Testing mind set Testing iterations Automation Testing Planning Provide feedback Testers speak the Testers speak the Lead testing activities Defect managementdomain language of the technical language of Exploratory testing in the team business the development team Test cases Tasks Environment Repository Reporting/measures Delivery to testing Regression Tractability Testing manager role Testing team role

Surly , there will beprocedures that we can notachieve if we don’t achieve a team high level maturity performance first

Testing Procedures matures within the team maturity levels , but , deferent testing categories matures At a deferent paste over the team maturity levels.

Issue L0 - L1 - L2 - Agile L3 - L4 - Scaling Waterfall Forming Bonding PerformingTesting mind setTesting iterationsAutomation testing - look atautomation maturity levelPlanningProvide feedback.Testers speak the domainlanguage of the business.Testers speak the technicallanguage of the developmentteam.Lead testing activities in theteamExploratory testingDefect managementTest casesTasksEnvironmentRepositoryReporting/measuresDelivery to testingRegressionTractabilityTesting mangerTesting team

Example L1 - Forming L4 - Scaling L3 - Performing L0 - Waterfall L2 - Agile Bonding 0 1 2 3 4 Testing mind set Defects Repository Planning Moving from one level to another require completion of previous level issues

Testing mature as a value related concept.

The model can be used to scan the testing maturity model separately from fixed testing procedure maturity with a strong relation to other agile team needs.

We can also use testingmaturity model to evaluateteam maturity and promote team maturity via testing.

Correlation with team maturity behavior model Its also relevant, but for this presentation we will not deal with it into the details.

We need to identify the former slide maturitystage in order to know how to approach the team with promoting practices 1. Forming: - >Directing 2. Storming: - > Selling 3. Norming: - > Supporting 4. Performing: - > Delegating© Forming Storming Norming Performing Developmental Model

Diagnostic model of testing maturity Allow practically define each testing category needed maturity level at a specific point in time.Allow progress separately on value testing categories only.

Lets really start the session! Practical view

Exercise : Identify your Team/ Teams, each testing category maturity phase Use the blank table as an example .

Example (based on few real cases) :R&D business group holds 4 agile teamsTeam 1:Team 2:Team 3:Team 4:Identify in each team ,each testing category maturity phase

Issue L0 - Waterfall L1 - Forming L2 - Agile Bonding L3 - Performing L4 - ScalingTesting mind setTesting iterationsAutomation testingPlanningProvide feedback.Testers speak the domain language ofthe business.Testers speak the technical language ofthe development team.Lead testing activities in the teamExploratory testingDefect managementTest casesTasksEnvironmentRepositoryReporting/measuresDelivery to testingRegressionTractabilityTesting mangerTesting team

Good visibility over team maturity/ Testing maturity. next steps analysis is easy.

Exercise cont. • What is your testing team maturity level • What is the team maturity level? • Who is the most/less mature team? • Can you conclude over entire R&D maturity level? • What are the most common testing issues? • What are the most problematic/good issues? • What can be your next step ?

Example (based on few real cases) :The most mature agile team:The less matured agile team:R&D group testing maturity : 2Avr

Most Problematic testing area:We can draw many more conclusion and even usethis model as a progress KPIR&D can use this model and create improvementplan: •What value do we have changing each area? •Who can assist (stronger teams?!) •Who needs help?

Issue L0 - Waterfall L1 - Forming L2 - Agile Bonding L3 - Performing L4 - ScalingTesting mind setTesting iterationsAutomation testingPlanningProvide feedback.Testers speak the domain language ofthe business.Testers speak the technical language ofthe development team.Lead testing activities in the teamExploratory testingDefect managementTest casesTasksEnvironmentRepositoryReporting/measuresDelivery to testingRegressionTractabilityTesting mangerTesting team

So what should theR&D manager / testing manger do?

Understand agile team maturity model

Identify agile team testing and maturity stages L1 - Forming L4 - Scaling L3 - PerformingL0 - Waterfall L2 - Agile Bonding 0 1 2 3 4 Testing mind set Defects Repository Planning

Give management support

Understand the team behavioral maturity model and make sure the ―how to implement new practices ― fits the team current needs

1. Forming: 3. Norming: * Formation of team happens & the team * Work as a team starts comes together * Roles and responsibilities are clear and * Members feel anxious and spend their accepted time finding out about each other * Team begin to exhibit participative * Individual roles and responsibilities are behavior & decision making happens by group unclear agreement * Highly depending on the manager/leader * Commitment, trust and unity increases * Equivalent Situational Leadership style: * Equivalent Situational Leadership style: Directing Supporting2. Storming: 4. Performing: * Team members come up with ideas through * This stage is characterized by high levels debates on how to proceed with the task of: - about task priorities; - goal orientation, - clarity on purpose of the task; - interpersonal relations, - roles & responsibilities and - independence, motivation, - processes to follow - knowledge and * Influence of ideas and power struggles - competence in team members may arise * Team know what,why & how of the task * Compromises may be required to enable they are executing progress * High level of respect in the * Team members may challenge the leader communication between team members & leader coaches * Team expects delegation of task instead * Equivalent Situational Leadership style: of instruction/assistance Selling * Equivalent Situational Leadership style: Delegating © Forming Storming Norming Performing Developmental Model

Plan to mature the R&D group

Detailed model There is a detailed model describing alldeferent patterns, practices in the various agile maturity and testing maturity level Please refer to shirly@agilesparks.com Agilesparks.com Agile sparks page On FaceBook

High level model Enjoy

Issue L0 - Waterfall L1 - Forming L2 - Agile L3 - Performing L4 - Scaling BondingTesting mind Mind set of separation. Testers starts being Involved in Whole team approach, Team develops a Testers Leads theset Testers vs. developers. every aspect of the team: testers are working as mind set of team to a quality meeting , ceremonies, kick part of an integrated understanding and concept :entire offs, planning ,Cost estimation team. act upon testing team is aware and closer to the events happening needs. active over quality – in real-time. issues: bugs, user stories, delays In projects and quality gaps.Testing Testing is performed at the Hardening sprint at the end of Tests are identified Much small ongoing Performing Shortiterations End of development. series of development sprint. and produced as part iteration with and fast iterations of And maybe at the end of of a story creation. developers including automated tests. sprint. Tests are performed tasks testing . Value/Risk driven for each user story. testingAutomation Recordings of tests Start dividing and Start Building the Ongoing automation Any developer cantesting . Mainly GUI related tests. understanding the automation testing coverage run automation mainly effort and practice to the automation flow of levels as needed. regression/progression use deferent levels of agile work according to cases end to end scenarios. automation testing. Starting deferent automation Unit tests are not a priority minimal non traditional levels. and related to a high effort automation. mind set concept. Or no automation.Testing Planning the Entire product Big deference in the planning Testing and Test Plannings are Live planning, highPlanning in advanced. session between the development planning visible to the level and detailed- Big long term plans. discussion over testing tasks are coordinated. developers and using automation Formal STP and development tasks which Whole team approach approved by the repository and Formal STD are the focus. Still mind set of – team cost team. exploratory Or , no plans at all separation between testing estimations (testing Responding to technique.

Issue L0 - Waterfall L1 - Forming L2 - Agile L3 - Performing L4 - Scaling BondingProvide feedback. Quality Feedback is provided Confusion business feedback a Feedback context of user Continues, Mostly during testing and Business feedback long with PO for a story , release approach automation , not during development. comes to PO at the user story rather then defects and business , unit Most important feedback is end of iteration or /bug/priority tests approach. tests , CI , NB considered to be the one at end of hardening ongoing feedback in any feedbacks the end of development and sprint. User story , step of tasks , us, end of release. business, release architecture business feedback is development – technical not completely and business. delivered. Still componential feedback.Testers speak the Depends on personal tester Testers Exposed as a Tester understands Understands the domain The team is alsodomain language of abilities to communicate. company policy to deeply the tested outside team domain. involved andthe business. business issues. First product business. Represents the product takes the lead company attention to inside the team. over the testing the need to massively role of expose testers to the Representing the business on ongoing PO. event : meeting, training, daily activities, information sharing.Testers speak the Depends on personal tester Testers are part of Testers understand Dev technical issuestechnical language of abilities to communicate. development design. the developers tasks reflect in testing tasksthe development Depends of tester exposal to Aware of most HL before and after and tests.team. technical issues by technical issues. developing them. management and personal management skills of testing

Issue L0 - Waterfall L1 - Forming L2 - Agile L3 - Performing L4 - Scaling BondingExploratory testing Ad hoc testing considered, not Performing minor user Performing, planning Team is involved in planed. stories and bugs exploratory, building performing and exploratory testing the testing brain storming over sessions. exploratory exploratory testing repository.Defect Usually controlled and managed Bugs are followed and Formal bugs PO and testers areManagement by the testing team or testing managed by the team management flow in the focal points. manager. tester. the team, including Bugs are not the Big bug status meetings and Bugs are still major Po involvement. Only quality mirror of the reports. focus of project. important/high project Bugs are left to the end priority /future of iteration or release use/cross functions or to the next iteration bugs are reported. or to hardening iteration.Test cases Heavy Documented. Confusion regarding Just enough tests Developers write the testing test cases cases level of tests and adding Tester and testing managers are writing documentation. tests on a need the sole accounted for testing Starting the first steps only basis. scripts planning and execution. of risk based testingTasks Testing tasks are visible to the Testers have tasks in Testing tasks are part Testing tasks are entire project to the details. the sprint. But yet , of all user stories and shared by other Or testing time is considered separately evaluated. cost affected the team members. infinite and testing holds sprint outcome. overload of tasks that are not Testing tasks are

Issue L0 - Waterfall L1 - Forming L2 - Agile Bonding L3 - Performing L4 - ScalingEnvironment Usually, separate testing confusion– Deliveries to staging and Testing environment is Full NB environment controlled , disagreements of testing environment when set and has a major automated managed and build by testers or where to test when needed only for system role of performing testing IT. Not always up to date to small and what issues. and end 2 end or end uploads tests, system environment development changes. Testing environment game tests and NB tests. are still testers Entire team is responsible problem. for its testing environment maintenance.Repository Usually big , detailed and heavy. Tests are organized Start thinking about Tests can be acceded Managed by the testing team. in each team. general automation cross and run by all teams product /teams repository functional and not componential related.Reporting/measur Big status reports. Quality reports User story/epic related Integrated tests reportses include also the user quality. to automated reports story but still relays On the spot bugs status and working software on bugs and tests handling instead of big and progress. . Regression componential vast bus status reports and pass each iteration coverage status. matrices. Trend defects and progress matrix.

Issue L0 - Waterfall L1 - Forming L2 - Agile L3 - Performing L4 - Scaling BondingDelivery to testing At the end of development. Hardening at the end End of iteration Ongoing delivery to a On going PSP; CI , NB of release. delivery. testing environment Mini hardeningsRegression Performed at the end, Performed and Visible and Available to all teams Team performed Performed many times. managed, usually documented and reported as part exploratory regression Usually stopped. waiting to hardening Mini hardenings. of quality status as an ongoing task session. Performed during iterations and rest at the end game.Tractability Big tractability matrixes of Continue trace testing Tracing tests to a Tests are traced to Automated testing tests to requirements-design in old faction way: to user story . functionality . repository with –coding - builds requirements. minimum manual functionality oriented tractabilityTesting manager Accountable to quality. Sigh Confusion. Inspect the testing Testing managerrole the release from What shell the manger team activities. deals with testing development to product do/ Coaching testers vision , high level organization. Defining the first process , procedures boundaries of the and quality testing manager role technology within a development organizationTesting team Separate from development Testing as an integralrole mind set. Testing is not development activity considered a development activity

Now, diagnose your own testing maturity ( c ) This model was created and developed by Shirly Ronen-Harel 2010 http://il.linkedin.com/pub/shirly-ronen-harel/0/653/249

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Shirly Ronen - A practical view on Agile Testing Maturity Levels

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