Remote Retrospective Patterns

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Tarang Patel & Eric Rapin

Tarang Patel & Eric Rapin

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  • ----- Meeting Notes (8/6/13 08:32) -----Communication: 1:1, 1:many
  • Q1: It doesn’t really matter – if you have remote people, you probably don’t have the option. Right question – can remote meetings be effective?

Transcript

  • 1. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Tarang Patel & Eric Rapin | Agile Coaches/Trainers Remote Retrospective Patterns twitter: @nevasha & @ebrapin
  • 2. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Where… 2
  • 3. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin 3
  • 4. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin In-person retrospectives…
  • 5. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Using tools like these…
  • 6. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin But Remote Meetings Suck!
  • 7. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Remote communication creates challenges… 7 Medium Tone of Voice Interactio n Body Language Focus Face-to- Face Video Conferencin g Phone IM/Text Email Voicemail
  • 8. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin 10 common meeting dysfunctions 1. Meetings are repetitive, they are all the same 2. The same people do all the talking 3. Subjects are beaten to death, again and again 4. We come to decisions just to get out of the meeting 5. I don’t have time to code because I am in too many meetings 6. We have too many people in our meetings 7. We have too few people in our meetings 8. With constant stream of meetings, we are treated like machinery not people 9. Our demos and reviews never really bring about anything new 10. All the decisions were made outside the meeting anyway; we just have the meeting to be told what we are doing and to agree 8 I don’t like Mondays - http://www.infoq.com/presentations/tabaka-dont-like-mondays by Jean Tabaka
  • 9. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin At least two reasons they suck…  Lacking Communication  Bandwidth  Turn Taking  Engagement  Lacking Collaboration  Shared Mental Models  Problem Solving
  • 10. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Here are a few common patterns… 10
  • 11. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin A group in each location… Multiple Sites Video-Conferenced
  • 12. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Remote only in part… Mostly in person, one or two remote
  • 13. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin All remote… High Fidelity Collaboration Tools
  • 14. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Multiple Sites Video-Conferenced • Choose a facilitator for each site • Facilitators plan the meeting together • Co-facilitate during meeting
  • 15. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Mostly in person, one or two remote Uh, hello? Can I get a word in here? • Level the Communication Playing Field • Use a “Remote Ambassador”
  • 16. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Use a Remote Ambassador “Bob has an idea about that, go ahead Bob…” “Thanks Linda. What if we tried…”
  • 17. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin All Remote in Collaboration Tool • Plan For Active Engagement • Use Chat for Unstructured Discussion • If > ~7 attendees, use breakouts
  • 18. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin A few things to consider… • What’s the highest bandwidth communication available to all attendees? • Video Conference • Phone Conference • Group Chat
  • 19. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Consider… • What facilitation tools in use to make sure every voice is heard? • Pre-meeting surveys • Polls • Shared whiteboards • Collaborative editing tools
  • 20. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin Consider… • How can you make sure people stay engaged and are not drifting into email/social media/etc.? • Check-ins • Small Group Breakouts • Activities • Remember the 8 Minute Rule
  • 21. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin So what…  Can remote meetings be as effective as in person meetings? Be agile – try something, inspect and adapt!
  • 22. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin What Has Worked For You?
  • 23. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin 23
  • 24. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin AGILE @ ADOBE PRODUCTIONS, #42 I believe that the voices of fear and distrust, both from within and without, can only be dispelled by trusting the voice that comes from the team. Be still and listen to it as you stand to gain more than you'll lose. If it speaks with vision and outcomes for the team, group of teams, it just might be the voice of Creativity — or a reasonable facsimile or a tweet. If however, it snarls with fear of the unknown, fear of trying to work on chunked down work, fear of the dreaded micro-manager, customer or time boxing with incremental delivery, fear of losing the illusion of the perfect thing that you have or of not getting what you want, then it might be voice of Panic — or a reasonable facsimile. 24
  • 25. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. twitter: @nevasha & @ebrapin