Top IT Issues in Higher Education

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Top IT Issues in Higher Education

  1. 1. Top IT Issues in Higher Education Results from the 2006 EDUCAUSE Current Issues Survey
  2. 2. Findings in This Presentation <ul><li>Top Five Trends 2001–2006 </li></ul><ul><li>2006 Survey Results and Comparison with 2005 </li></ul><ul><li>Other Measures of 2005–2006 IT Issues and Trends </li></ul><ul><li>2006 Survey Results—Demographic Detail </li></ul>
  3. 3. Survey Measures <ul><li>Which issues: </li></ul><ul><li>are most important to resolve for institutions’ strategic success? </li></ul><ul><li>have potential to become much more significant in the coming year? </li></ul><ul><li>do senior IT leaders spend the most time on? </li></ul><ul><li>require the most human and/or financial resources? </li></ul>
  4. 4. Survey Choices <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Advanced networking </li></ul><ul><li>Assessment/Benchmarking </li></ul><ul><li>Change management </li></ul><ul><li>Collaboration/Partnerships </li></ul><ul><li>Data administration </li></ul><ul><li>Digital library/Digital content challenges </li></ul><ul><li>Digital records management </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Distance education/Virtual universities </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Electronic classrooms/Technology buildings/Commons facilities </li></ul><ul><li>Emerging technologies </li></ul><ul><li>End-to-end service assurance </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Funding IT </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Infrastructure </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Intellectual property and copyright management </li></ul><ul><li>Legislative compliance and policy development </li></ul><ul><li>Outsourcing </li></ul><ul><li>Portfolio development and management </li></ul><ul><li>Portals </li></ul><ul><li>Research support </li></ul><ul><li>Security and identity management </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Strategic planning </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Web systems and services </li></ul><ul><li>Other </li></ul>
  5. 5. 2006 Survey Results and Comparison with 2005 Survey response rate: 37% (628) of 1,708 institutions
  6. 6. Critical for Institutions’ Strategic Success <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Infrastructure </li></ul><ul><li>Strategic planning </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Web Systems and services </li></ul>
  7. 7. Potential to Become More Significant <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Portals </li></ul><ul><li>Infrastructure </li></ul><ul><li>Faculty development, support, and training (tie) Governance, organization, and leadership (tie) </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Emerging technologies (tie) Portfolio development and management (tie) </li></ul>
  8. 8. What Senior IT Leaders Spend Most Time On <ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Strategic planning </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Security and identity management </li></ul><ul><li>Infrastructure </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Change management </li></ul><ul><li>Disaster recovery/Business continuity (tie) Support services/Service delivery models (tie) </li></ul>
  9. 9. Expenditure of Most Human and/or Financial Resources <ul><li>Administrative/ERP/Information Systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Support Services/Service Delivery Models </li></ul><ul><li>Security and Identity Management </li></ul><ul><li>Electronic classrooms/Technology Buildings Models </li></ul><ul><li>Web Systems and Services </li></ul><ul><li>Student Computing </li></ul><ul><li>Instructional/Course Management Systems </li></ul><ul><li>Staffing/HR Management/Training </li></ul><ul><li>Funding IT </li></ul>
  10. 10. Critical for Institutions’ Strategic Success <ul><li>Funding IT </li></ul><ul><li>Security and identity management </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Strategic planning for IT </li></ul><ul><li>Infrastructure </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Governance, organization, and leadership for IT </li></ul><ul><li>Enterprise-level portals </li></ul><ul><li>Web systems and services </li></ul><ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Infrastructure </li></ul><ul><li>Strategic planning </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Web systems and services </li></ul>2005 2006
  11. 11. Potential to Become More Significant <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/ Information systems </li></ul><ul><li>Enterprise-level portals </li></ul><ul><li>Strategic planning for IT </li></ul><ul><li>Faculty development, support, and training for IT </li></ul><ul><li>Infrastructure </li></ul><ul><li>Business continuity/Disaster recovery </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Web systems and services </li></ul><ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Portals </li></ul><ul><li>Infrastructure </li></ul><ul><li>Faculty development, support, and training (tie) Governance, organization, and leadership (tie) </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Emerging technologies (tie) Portfolio development and management (tie) </li></ul>2005 2006
  12. 12. Most Time-Consuming for Senior IT Leaders <ul><li>Funding IT </li></ul><ul><li>Strategic planning for IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Governance, organization, and leadership for IT </li></ul><ul><li>Security and identity management </li></ul><ul><li>Change management </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Policy development and legislative compliance </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/ Information systems </li></ul><ul><li>Strategic planning </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Security and identity management </li></ul><ul><li>Infrastructure </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Change management </li></ul><ul><li>Disaster recovery/Business continuity (tie) Support services/Service delivery models (tie) </li></ul>2005 2006
  13. 13. Expenditure of Most Human and/or Financial Resources <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Electronic classrooms/Technology buildings </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Student computing </li></ul><ul><li>Web systems and services </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Advanced networking </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/ Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Security and identity management </li></ul><ul><li>Electronic classrooms/ Technology buildings models </li></ul><ul><li>Web systems and services </li></ul><ul><li>Student computing </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Funding IT </li></ul>2005 2006
  14. 14. Other 2005–2006 Measures of IT Issues and Trends
  15. 15. Campus Computing Project Top Five Concerns <ul><li>Network and data security </li></ul><ul><li>Helping faculty integrate technology into instruction </li></ul><ul><li>Upgrading/replacing ERP systems </li></ul><ul><li>User support </li></ul><ul><li>Funding hardware and software replacement </li></ul><ul><li>www.campuscomputing.net </li></ul>
  16. 16. Campus Technology Best Practice Categories <ul><li>Security </li></ul><ul><li>Mobility </li></ul><ul><li>Technology convergence </li></ul><ul><li>www.campus-technology.com </li></ul>
  17. 17. The Chronicle of Higher Education IT-Intensive Factors in 2015 <ul><li>Blending education, work, and flex time </li></ul><ul><li>More older students needing new skills </li></ul><ul><li>U.S. vulnerability in science and technology </li></ul><ul><li>chronicle.com </li></ul>
  18. 18. CIO Magazine “ State of the CIO” Survey <ul><li>IT impact on innovation </li></ul><ul><ul><li>Cost efficiency </li></ul></ul><ul><ul><li>Business innovation </li></ul></ul><ul><ul><li>Competitive advantage </li></ul></ul><ul><li>Outsourcing </li></ul><ul><ul><li>Application development, maintenance, or support </li></ul></ul><ul><ul><li>Web, data, or application hosting </li></ul></ul><ul><ul><li>WAN, LAN, or connectivity management </li></ul></ul><ul><li>Barriers to job effectiveness </li></ul><ul><ul><li>Request backlog </li></ul></ul><ul><ul><li>Inadequate budgets </li></ul></ul><ul><ul><li>No time for strategic planning </li></ul></ul><ul><li>Technology priorities </li></ul><ul><ul><li>Integrated systems and processes </li></ul></ul><ul><ul><li>Data security and integrity </li></ul></ul><ul><ul><li>Business intelligence </li></ul></ul><ul><li>www.cio.com </li></ul>
  19. 19. Computerworld CIO Opportunities and Challenges <ul><li>Alignment = collaboration </li></ul><ul><li>Governance and funding </li></ul><ul><li>IT sourcing </li></ul><ul><li>Performance measures </li></ul><ul><li>Growing talent </li></ul><ul><li>Beyond customer satisfaction </li></ul><ul><li>www.computerworld.com </li></ul>
  20. 20. EDUCAUSE Center for Applied Research Recent Research Studies <ul><li>Academic analytics </li></ul><ul><li>Identity management </li></ul><ul><li>IT engagement in research </li></ul><ul><li>Security </li></ul><ul><li>Student technology use and skills </li></ul><ul><li>www.educause.edu/ecar </li></ul>
  21. 21. EDUCAUSE Core Data Service Rising Practices <ul><li>Outsourcing one or more IT functions </li></ul><ul><li>Tracking and shaping bandwidth utilization </li></ul><ul><li>Firewalls and other security-related practices </li></ul><ul><li>Wireless network access, voice-over-IP, video-over-IP, enterprise directory, smart card, and Web services technologies </li></ul><ul><li>Student computer ownership </li></ul><ul><li>Campus-negotiated service for online entertainment </li></ul><ul><li>www.educause.edu/coredata </li></ul>
  22. 22. SLOAN Consortium Growing by Degrees: Online Education in the United States, 2005—Online Education Trends <ul><li>Online education critical for institutions’ long-term strategy increasing from 49 percent in 2003 to 56 percent in 2005; largest increase for associate’s institutions: 58 to 72 percent in two years </li></ul><ul><li>Enrollment growth of 18.2 percent to 2.35 million students in online courses (defined as 80 percent-plus of content delivered online) </li></ul><ul><li>Chief academic officers claim it takes more effort to teach online, but it is no more difficult to assess the quality of online than face-to-face courses </li></ul><ul><li>Consistent minority of chief academic officers believe their faculty fully accept the value of online education (28 percent in 2003 and 31 percent in 2005) </li></ul><ul><li>www.sloan-c.org </li></ul>
  23. 23. New Media Consortium Horizon Report: Emerging Learning Technologies <ul><li>Social computing </li></ul><ul><li>Personal broadcasting </li></ul><ul><li>Mobile phones </li></ul><ul><li>Educational gaming </li></ul><ul><li>Augmented reality and enhanced visualization </li></ul><ul><li>Context-aware environments and devices </li></ul><ul><li>www.nmc.org </li></ul>
  24. 24. Top Five Trends 2001–2006
  25. 25. Survey Measures Recap <ul><li>Which issues: </li></ul><ul><li>are most important to resolve for institutions’ strategic success? </li></ul><ul><li>have potential to become more significant in the coming year? </li></ul><ul><li>do senior IT leaders spend the most time on? </li></ul><ul><li>require the most human and/or financial resources? </li></ul><ul><li>The vertical lines on the following charts between issues show their relative aggregate importance to IT leaders. </li></ul>
  26. 26. Critical for Institutions’ Strategic Success Year Relative Importance of Issue (Z score) Security& Identity Mgmt Security & Identity Mgmt Security& Identity Mgmt 2005 Funding IT Admin/ERP Systems Strategic Planning Infrastructure Mgmt Security & Identity Mgmt 2003 Funding IT Admin/ERP Systems Infrastructure Mgmt Faculty Dev, Support & Training 2002 Admin/ERP Systems Funding IT Faculty Dev, Support & Training Strategic Planning 2001 Admin/ERP Systems Funding IT Faculty Dev, Support & Training IT Staffing/HR Mgmt Distance Education 2004 Funding IT Admin/ERP Systems Security & Identity Mgmt Strategic Planning Faculty Dev, Support & Training 2006 Funding IT Admin/ERP Systems Faculty Dev, Support & Training Disaster Recovery
  27. 27. Potential to Become More Significant Year Relative Importance of Issue (Z score) Enterprise-level Portals Security & Identity Mgmt 2005 Strategic Planning Admin/ERP Systems Funding IT 2004 Enterprise-level Portals Strategic Planning Admin/ERP Systems Security & Identity Mgmt Funding IT 2002 Online Student Services Enterprise-level Portals Admin/ERP Systems Security & Identity Mgmt Funding IT Security & Identity Mgmt 2001 E-learning Environments Ubiquitous Computing/ Universal Access Emerging Network Technologies Distance Education 2003 Faculty Dev, Support & Training Enterprise-level Portals Admin/ERP Systems Security & Identity Mgmt Funding IT 2006 Security & Identity Mgmt Funding IT Disaster Recovery Admin/ERP Systems Enterprise-level Portals
  28. 28. What Senior IT Leaders Spend Most Time On Year Relative Importance of Issue (Z score) 2005 Governance, Organization & Leadership Infrastructure Mgmt Admin/ERP Systems Strategic Planning Funding IT Governance, Organization & Leadership 2004 Infrastructure Mgmt Admin/ERP Systems Strategic Planning Funding IT 2003 Infrastructure Mgmt Security & Identity Mgmt Admin/ERP Systems Strategic Planning Funding IT 2002 Change Mgmt IT Staffing/HR Mgmt Funding IT Admin/ERP Systems Strategic Planning 2001 Support Services Funding IT IT Staffing/HR Mgmt Admin/ERP Systems Strategic Planning 2006 Funding IT Admin/ERP Systems Strategic Planning Governance, Organization & Leadership Security & Identity Mgmt
  29. 29. Expenditure of Most Human and/or Financial Resources Year Relative Importance of Issue (Z score) 2001 IT Staffing/HR Mgmt Support Services Desktop Computing Mgmt Infrastructure Mgmt Admin/ERP Systems 2002 E-learning Environments Support Services Desktop Computing Mgmt Infrastructure Mgmt Admin/ERP Systems 2003 E-learning Environments Support Services Web Systems & Services Infrastructure Mgmt Admin/ERP Systems 2004 E-learning Environments Support Services Security & Identity Mgmt Infrastructure Mgmt Admin/ERP Systems 2005 Support Services Student Computing E-learning Environments Security & Identity Mgmt Admin/ERP Systems Infrastructure Mgmt 2006 E-learning Environments Security & Identity Mgmt Support Services Infrastructure Mgmt Admin/ERP Systems
  30. 30. 2006 Survey Results Demographic Detail
  31. 31. Demographic Groups Included <ul><li>Governance </li></ul><ul><ul><li>Public </li></ul></ul><ul><ul><li>Private </li></ul></ul><ul><li>Carnegie classification </li></ul><ul><ul><li>Doctoral/research : doctoral/research universities intensive + doctoral/research universities extensive </li></ul></ul><ul><ul><li>Master’s : master’s colleges and universities + master’s colleges and universities II </li></ul></ul><ul><ul><li>Baccalaureate : baccalaureate colleges–liberal arts + baccalaureate colleges–general + baccalaureate/associate’s colleges </li></ul></ul><ul><ul><li>Associate’s colleges : community and other two-year colleges </li></ul></ul><ul><ul><li>International : non-U.S. institutions </li></ul></ul><ul><li>Enrollment size </li></ul><ul><ul><li>Small (fewer than 2,000) </li></ul></ul><ul><ul><li>Medium (2,000 to 7,999) </li></ul></ul><ul><ul><li>Medium-large (8,000 to 17,999) </li></ul></ul><ul><ul><li>Large (18,000+) </li></ul></ul>
  32. 32. Issues Critical for Institutions’ Strategic Success
  33. 33. Critical for Institutions’ Strategic Success —Small Institutions <ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems (tie) Security and identity management (tie) </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Infrastructure </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Strategic planning </li></ul><ul><li>Portals (tie) Web systems and services (tie) </li></ul><ul><li>Electronic classrooms/Technology buildings/Commons facilities </li></ul>
  34. 34. Critical for Institutions’ Strategic Success —Medium Institutions <ul><li>Funding IT </li></ul><ul><li>Security and identity management </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Infrastructure </li></ul><ul><li>Strategic planning </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Web systems and services </li></ul>
  35. 35. Critical for Institutions’ Strategic Success —Medium-Large Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Infrastructure </li></ul><ul><li>Strategic planning </li></ul><ul><li>E-learning/Distributed teaching and learning (tie) Web systems and services (tie) </li></ul><ul><li>Change management </li></ul>
  36. 36. Critical for Institutions’ Strategic Success —Large Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Governance, organization, and leadership Infrastructure </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>E-learning/Distributed teaching and learning (tie) Research support (tie) </li></ul><ul><li>Strategic planning </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities (tie) End-to-end service assurance (tie) </li></ul>
  37. 37. Critical for Institutions’ Strategic Success —Private Institutions <ul><li>Funding IT (tie) Security and identity management (tie) </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Infrastructure (tie) Strategic planning (tie) </li></ul><ul><li>Portals </li></ul><ul><li>Web systems and services </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities </li></ul>
  38. 38. Critical for Institutions’ Strategic Success —Public Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Infrastructure </li></ul><ul><li>Strategic planning </li></ul><ul><li>Web systems and services </li></ul>
  39. 39. Critical for Institutions’ Strategic Success —Associate’s Institutions <ul><li>Security and identity management </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Funding IT </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Distance education/Virtual universities (tie) Web systems and services (tie) </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Infrastructure </li></ul><ul><li>Instructional/Course management systems (tie) Portals (tie) Staffing/HR management/Training (tie) </li></ul>
  40. 40. Critical for Institutions’ Strategic Success —Baccalaureate Institutions <ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Security and identity management </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Strategic planning </li></ul><ul><li>Infrastructure </li></ul><ul><li>Web systems and services </li></ul><ul><li>Portals </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities </li></ul>
  41. 41. Critical for Institutions’ Strategic Success —Master’s Institutions <ul><li>Funding IT </li></ul><ul><li>Security and identity management </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Infrastructure </li></ul><ul><li>Strategic planning </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Portals </li></ul><ul><li>Staffing/HR management/Training </li></ul>
  42. 42. Critical for Institutions’ Strategic Success —Doctoral/Research Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Infrastructure </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Strategic planning </li></ul><ul><li>Advanced networking </li></ul><ul><li>Research support </li></ul>
  43. 43. Critical for Institutions’ Strategic Success —International Institutions <ul><li>Governance, organization, and leadership </li></ul><ul><li>Administrative/ERP/Information systems (tie) Security and identity management (tie) </li></ul><ul><li>Funding IT </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Change management </li></ul><ul><li>Infrastructure </li></ul><ul><li>Strategic planning (tie) Support services/Service delivery models (tie) </li></ul>
  44. 44. Issues with Potential to Become More Significant
  45. 45. Potential to Become More Significant —Small Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Disaster recovery/Business continuity (tie) Infrastructure (tie) </li></ul><ul><li>Portals </li></ul><ul><li>Emerging technologies (tie) Strategic planning (tie) </li></ul><ul><li>Assessment/benchmarking (tie) E-learning/Distributed teaching and learning (tie) </li></ul>
  46. 46. Potential to Become More Significant —Medium Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Portals </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Portfolio development and management </li></ul><ul><li>Emerging Technologies </li></ul><ul><li>E-learning/Distributed teaching and learning (tie) Instructional/Course management systems (tie) </li></ul>
  47. 47. Potential to Become More Significant —Medium-Large Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Portals </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Digital records management (tie) Web systems and services (tie) </li></ul>
  48. 48. Potential to Become More Significant —Large Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Research support </li></ul><ul><li>Advanced networking </li></ul><ul><li>Administrative/ERP/Information systems (tie) Governance, organization, and leadership (tie) Infrastructure (tie) </li></ul><ul><li>Portfolio development and management </li></ul><ul><li>Digital records management </li></ul>
  49. 49. Potential to Become More Significant —Private Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Faculty development, support, and training (tie) Infrastructure (tie) </li></ul><ul><li>Portfolio development and management </li></ul><ul><li>Emerging technologies </li></ul><ul><li>Legislative compliance and policy development </li></ul><ul><li>Portals </li></ul>
  50. 50. Potential to Become More Significant —Public Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Portals </li></ul><ul><li>Infrastructure </li></ul><ul><li>E-learning/Distributed teaching and learning (tie) Governance, organization, and leadership (tie) </li></ul><ul><li>Emerging technologies (tie) Instructional/Course management systems (tie) Portfolio development and management (tie) </li></ul>
  51. 51. Potential to Become More Significant —Associate’s Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Portals </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Data administration </li></ul><ul><li>Emerging technologies </li></ul><ul><li>Digital records management (tie) E-learning/Distributed teaching and learning (tie) Faculty development, support, and training (tie) Web systems and services (tie) </li></ul>
  52. 52. Potential to Become More Significant —Baccalaureate Institutions <ul><li>Funding IT (tie) Security and identity management (tie) </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Web systems and services </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities (tie) Portfolio development and management (tie) </li></ul><ul><li>Portals </li></ul><ul><li>Emerging technologies </li></ul><ul><li>Faculty development, support, and training (tie) Infrastructure (tie) Instructional/Course management systems (tie) </li></ul>
  53. 53. Potential to Become More Significant —Master’s Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Administrative/ERP/Information systems (tie) Portals (tie) </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Infrastructure (tie) Portfolio development and management (tie) </li></ul><ul><li>Emerging technologies </li></ul>
  54. 54. Potential to Become More Significant —Doctoral/Research Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Research support </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Infrastructure </li></ul><ul><li>Portfolio development and management </li></ul><ul><li>Advanced networking </li></ul><ul><li>Emerging technologies </li></ul>
  55. 55. Potential to Become More Significant —International Institutions <ul><li>Security and identity management </li></ul><ul><li>Funding IT </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Administrative/ERP/Information systems (tie) Change management (tie) Portals (tie) </li></ul><ul><li>Disaster recovery/Business continuity (tie) E-learning/Distributed teaching and learning (tie) </li></ul><ul><li>Digital records management (tie) Support services/Service delivery models (tie) </li></ul>
  56. 56. What Senior IT Leaders Spend Most Time On
  57. 57. What Senior IT Leaders Spend Most Time On —Small Institutions <ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Strategic planning </li></ul><ul><li>Infrastructure </li></ul><ul><li>Governance, organization, and leadership (tie) Security and identity management (tie) </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Change management </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Faculty development, support, and training </li></ul>
  58. 58. What Senior IT Leaders Spend Most Time On —Medium Institutions <ul><li>Funding IT </li></ul><ul><li>Strategic planning </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Change management </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Support services/Service delivery models </li></ul>
  59. 59. What Senior IT Leaders Spend Most Time On —Medium-Large Institutions <ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Strategic planning </li></ul><ul><li>Security and identity management </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Infrastructure </li></ul><ul><li>Change management </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Emerging technologies </li></ul>
  60. 60. What Senior IT Leaders Spend Most Time On —Large Institutions <ul><li>Funding IT </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Security and identity management (tie) Strategic planning (tie) </li></ul><ul><li>Collaboration/Partnerships </li></ul><ul><li>Change management (tie) Staffing/HR management/Training (tie) </li></ul><ul><li>Infrastructure </li></ul><ul><li>Disaster recovery/Business continuity </li></ul>
  61. 61. What Senior IT Leaders Spend Most Time On —Private Institutions <ul><li>Funding IT </li></ul><ul><li>Strategic planning </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Change management </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Faculty development, support, and training </li></ul>
  62. 62. What Senior IT Leaders Spend Most Time On —Public Institutions <ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Strategic planning </li></ul><ul><li>Security and identity management </li></ul><ul><li>Infrastructure </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Change management </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Collaboration/Partnerships </li></ul>
  63. 63. What Senior IT Leaders Spend Most Time On —Associate’s Institutions <ul><li>Funding IT </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Security and identity management </li></ul><ul><li>Strategic planning </li></ul><ul><li>Infrastructure </li></ul><ul><li>Change management </li></ul><ul><li>Governance, organization, and leadership (tie) Staffing/HR management/Training (tie) </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Faculty development, support, and training </li></ul>
  64. 64. What Senior IT Leaders Spend Most Time On —Baccalaureate Institutions <ul><li>Funding IT </li></ul><ul><li>Strategic planning </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Change management </li></ul><ul><li>Emerging technologies </li></ul>
  65. 65. What Senior IT Leaders Spend Most Time On —Master’s Institutions <ul><li>Funding IT </li></ul><ul><li>Strategic planning </li></ul><ul><li>Infrastructure </li></ul><ul><li>Administrative/ERP/Information systems (tie) Governance, organization, and leadership (tie) </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>management (tie) Security and identity management (tie) </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Support services/Service delivery models </li></ul>
  66. 66. What Senior IT Leaders Spend Most Time On —Doctoral/Research Institutions <ul><li>Funding IT </li></ul><ul><li>Governance, organization, and leadership </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Security and identity management </li></ul><ul><li>Strategic planning </li></ul><ul><li>Change management </li></ul><ul><li>Disaster recovery/Business continuity </li></ul><ul><li>Collaboration/Partnerships (tie) Infrastructure (tie) </li></ul><ul><li>Staffing/HR management/Training </li></ul>
  67. 67. What Senior IT Leaders Spend Most Time On —International Institutions <ul><li>Governance, organization, and leadership </li></ul><ul><li>Funding IT </li></ul><ul><li>Strategic planning </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Staffing/HR management/Training (tie) Support services/Service delivery models (tie) </li></ul><ul><li>Change management (tie) Security and identity management (tie) </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul>
  68. 68. Issues Requiring Expenditure of Most Human and/or Financial Resources
  69. 69. Expenditure of Most Human and/or Financial Resources —Small Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Student computing </li></ul><ul><li>Electronic classrooms/Technology buildings/Commons facilities </li></ul><ul><li>Web systems and services </li></ul><ul><li>Security and identity management </li></ul><ul><li>Faculty development, support, and training (tie) Funding IT (tie) </li></ul><ul><li>Staffing/HR management/Training </li></ul>
  70. 70. Expenditure of Most Human and/or Financial Resources —Medium Institutions <ul><li>Funding IT </li></ul><ul><li>Research support </li></ul><ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Security and identity management (tie) Web systems and services (tie) </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Staffing/HR management/Training </li></ul>
  71. 71. Expenditure of Most Human and/or Financial Resources —Medium-Large Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Web systems and services </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Advanced networking </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities </li></ul><ul><li>Student computing </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Portals </li></ul>
  72. 72. Expenditure of Most Human and/or Financial Resources —Large Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Advanced networking </li></ul><ul><li>Electronic classrooms/Technology buildings/Commons facilities </li></ul><ul><li>E-learning/Distributed teaching and learning (tie) Student computing (tie) Support services/Service delivery models (tie) </li></ul><ul><li>Data administration </li></ul><ul><li>Instructional/Course management systems (tie) Web systems and services (tie) </li></ul>
  73. 73. Expenditure of Most Human and/or Financial Resources —Private Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Security and identity management </li></ul><ul><li>Web systems and services </li></ul><ul><li>Student computing </li></ul><ul><li>Funding IT </li></ul><ul><li>Instructional/Course management systems (tie) Staffing/HR management/Training (tie) </li></ul>
  74. 74. Expenditure of Most Human and/or Financial Resources —Public Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Electronic classrooms/Technology buildings/Commons facilities </li></ul><ul><li>Web systems and services </li></ul><ul><li>Student computing </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul>
  75. 75. Expenditure of Most Human and/or Financial Resources —Associate’s Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities </li></ul><ul><li>Web systems and services </li></ul><ul><li>Student computing </li></ul><ul><li>Instructional/Course management systems (tie) Staffing/HR management/Training (tie) </li></ul><ul><li>Security and identity management </li></ul><ul><li>E-learning/Distributed teaching and learning </li></ul>
  76. 76. Expenditure of Most Human and/or Financial Resources —Baccalaureate Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Electronic classrooms/Technology buildings/ Commons facilities </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Faculty development, support, and training </li></ul><ul><li>Security and identity management </li></ul><ul><li>Web systems and services </li></ul><ul><li>Funding IT (tie) Student computing (tie) </li></ul><ul><li>Staffing/HR management/Training </li></ul>
  77. 77. Expenditure of Most Human and/or Financial Resources —Master’s Institutions <ul><li>Administrative/ERP/Information systems Funding IT </li></ul><ul><li>Infrastructure </li></ul><ul><li>Electronic classrooms/Technology buildings/Commons facilities </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Student computing </li></ul><ul><li>Web systems and services </li></ul><ul><li>Security and identity management </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Funding IT </li></ul><ul><li>Staffing/HR management/Training </li></ul>
  78. 78. Expenditure of Most Human and/or Financial Resources— Doctoral/Research Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Security and identity management </li></ul><ul><li>Advanced networking (tie) Electronic classrooms/Technology buildings/Commons facilities (tie) </li></ul><ul><li>Support services/Service delivery models </li></ul><ul><li>Instructional/Course management systems </li></ul><ul><li>Student computing </li></ul><ul><li>Staffing/HR management/Training </li></ul><ul><li>Data administration (tie) E-learning/Distributed teaching and learning (tie) Portals (tie) Research support (tie) </li></ul>
  79. 79. Expenditure of Most Human and/or Financial Resources —International Institutions <ul><li>Administrative/ERP/Information systems </li></ul><ul><li>Infrastructure </li></ul><ul><li>Web systems and services </li></ul><ul><li>Student computing (tie) Support services/Service delivery models (tie) </li></ul><ul><li>Advanced networking (tie) E-learning/Distributed teaching and learning (tie) </li></ul><ul><li>Electronic classrooms/Technology buildings/Commons facilities (tie) Security and identity management (tie) </li></ul><ul><li>Staffing/HR management/Training </li></ul>
  80. 80. Helpful Resources
  81. 81. Helpful Resources at EDUCAUSE <ul><li>Full results and analysis of 2006 Current Issues Survey </li></ul><ul><ul><li>www.educause.edu/eq </li></ul></ul><ul><li>Current issues resources —links to helpful online resources for this year’s top issues </li></ul><ul><ul><li>www.educause.edu/issues </li></ul></ul><ul><li>Core Data Service —comparison data on campus IT environments and practices </li></ul><ul><ul><li>www.educause.edu/coredata </li></ul></ul><ul><li>Resource Center —multimedia collection of online resources on all of higher education IT </li></ul><ul><ul><li>www.educause.edu/resources </li></ul></ul>
  82. 82. Helpful Resources at EDUCAUSE <ul><li>EDUCAUSE Center for Applied Research —high quality research on top higher education IT issues </li></ul><ul><ul><li>www.educause.edu/ecar </li></ul></ul><ul><li>EDUCAUSE Learning Initiative —teaching and learning programs and resources </li></ul><ul><ul><li>www.educause.edu/nlii </li></ul></ul><ul><li>[email_address] —advanced networking and policy resources </li></ul><ul><ul><li>www.educause.edu/net@edu </li></ul></ul><ul><li>Security Task Force —news, effective practices, discussion groups, meetings, and more </li></ul><ul><ul><li>www.educause.edu/security </li></ul></ul>

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