Baan & LN Tools Backstage Pass
Product Community Leadership
Bob Williamson, Chair – Boeing
Miguel Ramirez – Navistar, Inc.
Muralidhar Raguthu – AmerisourceBergen Specialty Group
Prashanth Nujetti - Menlo Worldwide Logistics
Sheri Heeb - Crown Equipment Corporation
Elizabeth VanGoor – Infor, Support Operations
Alliance Member Participation
OneNeck IT Services Corp.
Our Product Community holds monthly calls the 1st Wednesday of every
month at 11 am PDT, noon MDT, 1 pm CDT & 2 pm EDT.
On our monthly calls you will have access to an Infor representative from
Online Support, and various users with many years of experience. It’s your
chance to provide input into the future direction of the products you use and
to get answers to your questions from the people who know.
In Recent calls we have discussed:
• Two of our regular callers are in the midst of upgrades to ERPLN, so
we have discussed various aspects of their projects, including
migration strategies and technical architectures.
• In a recent call, we had a discussion of the various reporting solutions
that are available for Baan IV, Baan V and ERPLN.
• We have had at least two discussions recently about the difficulties of
upgrading a Baan IV environment from Oracle 9i to 10g. The
numerous parameter settings available on the newer product can cause
great performance problems.
Goals & Mission
- Sponsor a Mosaic webinar
- Increase Community presence in eConnect
To be a gathering place for Baan and LN administrators and developers to
share technical knowledge about the Baan and LN products. To be a liaison
between the user community and Infor Development for the identification,
communication and resolution of Tools related enhancements, and to
influence the direction of future releases.
Product Community Tools
• eConnect – a monthly electronic newsletter.
• Mosaic Website:
• Baan and LN Tools Product Community Page – Provides up-to-date
information about your Product Community.
• Member Directory - Through the Mosaic Membership Directory, you
can find other Mosaic members who share characteristics with you.
Customer Members are able to search this database to find
information on other Customer and Alliance members. Alliance
members only have access to fellow Alliance members.
• Online Library – a repository of information from Mosaic customers
and Alliance members. Including power point presentations from
• Solution Access Tool – provides access to documents and products &
services offered by our Alliance members.
• Calendar of Events – Visit the Mosaic calendar to view upcoming
events you may want to participate in. This will include Product
Community meetings, webinars as well as Infor & Alliance member
• Monthly webinars – given by Mosaic customer and Alliance members.
o The Tools Community is coordinating with Infor to provide a
Webinar this winter of interest to our “techies”.
• Symposiums – New in 2008, these smaller events produced in
partnership with Infor provide more product-focused education &
• Infor365 – Strengthen your connection to your fellow Mosaic members
and Infor product users through the newly launched Infor365
Community. This business networking site provides you the opportunity
to share best practices, ideas and customer experiences.
The Infor365 Community will allow you to:
CREATE a profile and define areas of interest
CONNECT with other Mosaic members and Infor customers
JOIN in both product and Mosaic member discussion groups
• Inforum – Inforum is the place for valuable learning and networking
opportunities. Utilize this opportunity each year to connect with Infor
experts and interact with your peers. Mosaic at Inforum is “Your
Backstage Pass to Infor." Kick off Inforum 2008 by getting a "Backstage
Pass" to insider information, product-specific roundtables, and even tips
on which sessions to attend at Inforum.
• Be a part of the Tools mailing list where you can reach out to others in
your Product Community. Send a request to firstname.lastname@example.org.
Inforum – What not to miss
Tuesday, October 14
10:45 a.m. Session 3344 – Infor ERP LN / Baan Reporting – Infor
1:00 p.m. Session 1548 – Increased Usability with Infor Open SOA User
Interface – Infor
1:00 p.m. Session 2691 – Infor ERP LN Studio Workshop - Infor
2:45 p.m. – Session 2699 – Using OAGIS Business Object Documents
(BOD) to Architect Interoperability – Infor
Wednesday, October 15
9:15 a.m. – Session 1479 – Infor ERP Baan and Infor ERP LN Roadmap –
9:15 a.m. – Session 1506 – The Infor Open SOA Strategy – An IT Overview
11:30 a.m. - Birds of a Feather – Baan & LN Tools Product Community
2:00 p.m. – Session 2692 – Model Your Business through Dynamic
Enterprise Management 2.0 – Infor
3:45 p.m. – Session 1546 – Infor Enterprise Service Bus 3.0 - Infor
3:45 p.m. – Session 2978 – Configuring and Customizing Role-based Home
Pages – Infor
3:45 p.m. – Session 3343 – Infor ERP LN / Baan Technology Roadmap –
Thursday, October 16
8:45 a.m. – Session 1527 – Infor ERP LN and Baan Open SOA Roadmap –
8:45 a.m. – Session 2697 – Infor Security – Infor
8:45 a.m. – Session 2981 – Infor Role-based Home Pages with Infor ERP
LN - Infor
10:30 a.m. – Session 2832 – Extending the reach of Role-based Home Pages
2:00 p.m. – Session 1482 – Infor ERP LN Data Archiving – Infor
2:00 p.m. – Session 2686 – Infor ERP LN Performance Do’s and Don’ts -