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บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
บทที่7
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บทที่7

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  • 1. Enterprise Resource Planning, 1 st Edition by Mary Sumner Chapter 7: ERP Systems: Human Resources
  • 2. Objectives
    • Examine the HR processes supported by ERP
    • Understand the interrelationships among business processes supporting human resource management
  • 3. Case: Atlantic Manufacturing
    • Recruitment, training, and retention of sales force is difficult
    • HR records inadequate
    • HR paperwork and compliance requirements increase steadily
    • Management of compensation packages difficult
    • Needs to create a strategy for controlling the cost of various employee benefits
  • 4. Human Resources Problems
    • Maintaining accurate employee information
    • Job analysis and design
    • Applicant selection
    • Compensation
    • Benefit administration
    • Training
    • Governmental reporting
  • 5. Evolution of HR Systems
    • Traditionally relied upon stand-alone systems
      • Specialized applications for applicant tracking, compensation, benefits, attendance
        • Redundant data
      • No link to financial systems
    • ERP
      • Linked to financial systems
      • “Best practices”
  • 6. ERP HR Modules
    • Components
      • HR Management
        • Personnel records
        • Resumes
      • Benefits administration
        • Links employee data to actual benefits
        • Allows selection from group of benefits
      • Payroll
        • Paychecks, tax reports, accounting data
      • Time and labor management
      • Employee/Manager self service
        • Travel reimbursement
        • Personnel data and benefits changes
        • Training class
  • 7. HR Modules
    • Attributes
      • Integration
      • Common database
        • Provide audit trails
      • Scalable and flexible
      • Drill-down capability
      • Workflow management for electronic routing of documents and other document management
      • Process standardization
      • Security
      • User friendly and web-accessible
  • 8.  
  • 9. Management Control Modules
    • HR information enables management of diverse workforce
    • Supports managerial decision making through query and reporting tools
    • Operational level controls
      • Maintain and update employee files
      • Job analysis files
      • Design files
      • Regulatory files
      • Skills inventory files
    • Strategic level controls
      • Human capital inventory for tracking employees
      • Position control linked to budgeting
      • Labor/management relationships
      • Business intelligence tools for predicting trends
    • Module integration is significant benefit
  • 10. Featured Article: Keep Track of Your Employees
    • What are the benefits of automated time and attendance records?
    • What advantages might accrue to employees using these systems?
  • 11. Featured Article: Keep Track of Your Employees, continued
    • Employees’ attendance, time at work, and skill levels
      • Most companies uncertain
      • If tracked, usually manual
      • Records usually neglected
      • Often piece-meal, no end-to-end solution
    • Benefits of automating
      • Eliminates manual process
        • Time-consuming
        • Error-prone
        • Better analysis
        • More control
  • 12. Featured Article: Keep Track of Your Employees, continued
    • Banner Health
      • Selected Kronos Inc. software
        • Time- and labor-management
        • Accessible from web, phone, badge terminals
        • Information available in real-time
          • Allows for quick staffing adjustments
        • Financial benefits to employees, company
    • Smurfit-Stone Container Corp
      • Uses Workbrain Inc.’s ERM3, SAP financial applications, and PeopleSoft payroll processing
        • Web-based employee-relationship management software
          • Optimized scheduling and tracking of employees
          • Interfaces with PeopleSoft applications
  • 13. Summary
    • ERP systems include HR modules that offer records management, benefits administration, and payroll
      • Offer integrated operational and strategic level controls
      • Scalable and very flexible

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