Enterprise Resource Planning, 1 st  Edition by Mary Sumner Chapter 7: ERP Systems: Human Resources
Objectives <ul><li>Examine the HR processes supported by ERP </li></ul><ul><li>Understand the interrelationships among bus...
Case: Atlantic Manufacturing <ul><li>Recruitment, training, and retention of sales force is difficult </li></ul><ul><li>HR...
Human Resources Problems <ul><li>Maintaining accurate employee information </li></ul><ul><li>Job analysis and design </li>...
Evolution of HR Systems <ul><li>Traditionally relied upon stand-alone systems </li></ul><ul><ul><li>Specialized applicatio...
ERP HR Modules <ul><li>Components </li></ul><ul><ul><li>HR Management </li></ul></ul><ul><ul><ul><li>Personnel records </l...
HR Modules <ul><li>Attributes </li></ul><ul><ul><li>Integration </li></ul></ul><ul><ul><li>Common database </li></ul></ul>...
 
Management Control Modules <ul><li>HR information enables management of diverse workforce </li></ul><ul><li>Supports manag...
Featured Article: Keep Track of Your Employees <ul><li>What are the benefits of automated time and attendance records? </l...
Featured Article: Keep Track of Your Employees, continued <ul><li>Employees’ attendance, time at work, and skill levels </...
Featured Article: Keep Track of Your Employees, continued <ul><li>Banner Health </li></ul><ul><ul><li>Selected Kronos Inc....
Summary <ul><li>ERP systems include HR modules that offer records management, benefits administration, and payroll </li></...
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บทที่7

  1. 1. Enterprise Resource Planning, 1 st Edition by Mary Sumner Chapter 7: ERP Systems: Human Resources
  2. 2. Objectives <ul><li>Examine the HR processes supported by ERP </li></ul><ul><li>Understand the interrelationships among business processes supporting human resource management </li></ul>
  3. 3. Case: Atlantic Manufacturing <ul><li>Recruitment, training, and retention of sales force is difficult </li></ul><ul><li>HR records inadequate </li></ul><ul><li>HR paperwork and compliance requirements increase steadily </li></ul><ul><li>Management of compensation packages difficult </li></ul><ul><li>Needs to create a strategy for controlling the cost of various employee benefits </li></ul>
  4. 4. Human Resources Problems <ul><li>Maintaining accurate employee information </li></ul><ul><li>Job analysis and design </li></ul><ul><li>Applicant selection </li></ul><ul><li>Compensation </li></ul><ul><li>Benefit administration </li></ul><ul><li>Training </li></ul><ul><li>Governmental reporting </li></ul>
  5. 5. Evolution of HR Systems <ul><li>Traditionally relied upon stand-alone systems </li></ul><ul><ul><li>Specialized applications for applicant tracking, compensation, benefits, attendance </li></ul></ul><ul><ul><ul><li>Redundant data </li></ul></ul></ul><ul><ul><li>No link to financial systems </li></ul></ul><ul><li>ERP </li></ul><ul><ul><li>Linked to financial systems </li></ul></ul><ul><ul><li>“Best practices” </li></ul></ul>
  6. 6. ERP HR Modules <ul><li>Components </li></ul><ul><ul><li>HR Management </li></ul></ul><ul><ul><ul><li>Personnel records </li></ul></ul></ul><ul><ul><ul><li>Resumes </li></ul></ul></ul><ul><ul><li>Benefits administration </li></ul></ul><ul><ul><ul><li>Links employee data to actual benefits </li></ul></ul></ul><ul><ul><ul><li>Allows selection from group of benefits </li></ul></ul></ul><ul><ul><li>Payroll </li></ul></ul><ul><ul><ul><li>Paychecks, tax reports, accounting data </li></ul></ul></ul><ul><ul><li>Time and labor management </li></ul></ul><ul><ul><li>Employee/Manager self service </li></ul></ul><ul><ul><ul><li>Travel reimbursement </li></ul></ul></ul><ul><ul><ul><li>Personnel data and benefits changes </li></ul></ul></ul><ul><ul><ul><li>Training class </li></ul></ul></ul>
  7. 7. HR Modules <ul><li>Attributes </li></ul><ul><ul><li>Integration </li></ul></ul><ul><ul><li>Common database </li></ul></ul><ul><ul><ul><li>Provide audit trails </li></ul></ul></ul><ul><ul><li>Scalable and flexible </li></ul></ul><ul><ul><li>Drill-down capability </li></ul></ul><ul><ul><li>Workflow management for electronic routing of documents and other document management </li></ul></ul><ul><ul><li>Process standardization </li></ul></ul><ul><ul><li>Security </li></ul></ul><ul><ul><li>User friendly and web-accessible </li></ul></ul>
  8. 9. Management Control Modules <ul><li>HR information enables management of diverse workforce </li></ul><ul><li>Supports managerial decision making through query and reporting tools </li></ul><ul><li>Operational level controls </li></ul><ul><ul><li>Maintain and update employee files </li></ul></ul><ul><ul><li>Job analysis files </li></ul></ul><ul><ul><li>Design files </li></ul></ul><ul><ul><li>Regulatory files </li></ul></ul><ul><ul><li>Skills inventory files </li></ul></ul><ul><li>Strategic level controls </li></ul><ul><ul><li>Human capital inventory for tracking employees </li></ul></ul><ul><ul><li>Position control linked to budgeting </li></ul></ul><ul><ul><li>Labor/management relationships </li></ul></ul><ul><ul><li>Business intelligence tools for predicting trends </li></ul></ul><ul><li>Module integration is significant benefit </li></ul>
  9. 10. Featured Article: Keep Track of Your Employees <ul><li>What are the benefits of automated time and attendance records? </li></ul><ul><li>What advantages might accrue to employees using these systems? </li></ul>
  10. 11. Featured Article: Keep Track of Your Employees, continued <ul><li>Employees’ attendance, time at work, and skill levels </li></ul><ul><ul><li>Most companies uncertain </li></ul></ul><ul><ul><li>If tracked, usually manual </li></ul></ul><ul><ul><li>Records usually neglected </li></ul></ul><ul><ul><li>Often piece-meal, no end-to-end solution </li></ul></ul><ul><li>Benefits of automating </li></ul><ul><ul><li>Eliminates manual process </li></ul></ul><ul><ul><ul><li>Time-consuming </li></ul></ul></ul><ul><ul><ul><li>Error-prone </li></ul></ul></ul><ul><ul><ul><li>Better analysis </li></ul></ul></ul><ul><ul><ul><li>More control </li></ul></ul></ul>
  11. 12. Featured Article: Keep Track of Your Employees, continued <ul><li>Banner Health </li></ul><ul><ul><li>Selected Kronos Inc. software </li></ul></ul><ul><ul><ul><li>Time- and labor-management </li></ul></ul></ul><ul><ul><ul><li>Accessible from web, phone, badge terminals </li></ul></ul></ul><ul><ul><ul><li>Information available in real-time </li></ul></ul></ul><ul><ul><ul><ul><li>Allows for quick staffing adjustments </li></ul></ul></ul></ul><ul><ul><ul><li>Financial benefits to employees, company </li></ul></ul></ul><ul><li>Smurfit-Stone Container Corp </li></ul><ul><ul><li>Uses Workbrain Inc.’s ERM3, SAP financial applications, and PeopleSoft payroll processing </li></ul></ul><ul><ul><ul><li>Web-based employee-relationship management software </li></ul></ul></ul><ul><ul><ul><ul><li>Optimized scheduling and tracking of employees </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Interfaces with PeopleSoft applications </li></ul></ul></ul></ul>
  12. 13. Summary <ul><li>ERP systems include HR modules that offer records management, benefits administration, and payroll </li></ul><ul><ul><li>Offer integrated operational and strategic level controls </li></ul></ul><ul><ul><li>Scalable and very flexible </li></ul></ul>
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