Health Management
Hospital Outcome
Monitoring Parameters

Aesculapius Healthcare Consultants (AHC)
About Us
What We Offer

What We Have Done

• Only Patient Safety firm in
Nigeria

 Hospital Reengineering and
Outsourced ...
Evolution
2009- Aesculapius VNProject Management
Firm part time

2010- Project
Management and Lean
Six Sigma Training and
...
Monitoring Hospital Outcomes
Patient Focused Care
Nigerian Experience
• Assessment conducted by HMOs for Provider
Hospitals
• No National Assessment tool like JHACO,
COHSAS...
Analysing Hospital Outcomes
• Numerous Inputs into the
Healthcare System: Funds,
People, Equipment
• Difficulty in assessi...
Clinical Performance Standards in Nigeria
Developmental Partners –USAID, Maternal and Child
Health Integrated Program (MCH...
Quality Framework for Monitoring Outcomes
(Donabeldian)

Glickman S W et al. Int J
Qual Health Care
2007;19:341-348
Hospital Outcome Monitoring Parameters

Input
Indicators

Outcome
Indicators:

Process
Indicators

•

Clinical
Outcomes

•...
Thinking Solutions
Crowdsourcing- to improve Healthcare Quality
and Patient Safety
Transforming
Generation Y/ Internet
sav...
Hospital Quality Index (HQI)
• Support Standardization and
Accreditation
• Independent Quality
Assurance Tool for
Healthca...
Assessment Tool

HQI Portal
Patient Assessment
Hospital Self-Assessment
with Performance Scores
Hospital Rating

Hospital ...
Hospital Self Assessment

Resource
Management

People
Management

Risk and Patient
Safety
Management

Leadership &
Hospita...
Improve Performance by
establishing Optimal
Achievement Goals
Healthcare gains of Health
Policies and Funding can
be objec...
Hospitals Demonstrate
Continuous
Learning
Patient
Safety

Leadership
Commitment

HQI

Patient
Satisfaction

Good
Working
E...
Why Us?
Because We Can, Passion & Interest
Independence
Stability
• Such Tools should be consistently assessed and updated...
• Through policy
decisions such as
recognition

Providing leverage, e.g. by
giving preference to highscoring facilities, s...
Aiding Uptake of HQI

Intuitive Web Portal
Appropriate Technology- Smartphones and Tablets
Visible Effort at Rating
Indust...
Sustaining HQI
• Freely available online.
• Blackberry, Android, Windows and Apple
Applications
Options for Sustainability...
Timeline
Web Portal
Development

2014 MANSAG-AGC

Beta Testing

Progress Report
Applications
Development
Engage Us

@AesHealthCon
aesculapiusvn@gmail.com
info@aesculapiusvn.com
+234-805206437 | +234-8023277559 | +234-8177791051
Download Presentation
Aesculapius Healthcare Consultants

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Dr Olufemi Aina
Presentation at MANSAG Conference 2013 at Holiday Inn, Elstree
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Presentation at MANSAG Conference 2013 at Holiday Inn, Elstree

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Presentation at MANSAG Conference 2013 at Holiday Inn, Elstree

  1. 1. Health Management Hospital Outcome Monitoring Parameters Aesculapius Healthcare Consultants (AHC)
  2. 2. About Us What We Offer What We Have Done • Only Patient Safety firm in Nigeria  Hospital Reengineering and Outsourced Management • Healthcare Quality Management  Hospital Process Improvement Advisory • Healthcare Business Development  Hospital Quality Management Advisory  Care Coordination Trainings • Health Insurance Advisory  Patient Safety Trainings  Health Insurance Advisory
  3. 3. Evolution 2009- Aesculapius VNProject Management Firm part time 2010- Project Management and Lean Six Sigma Training and Advisory full time 2014:TargetsHQI Web Portal uptake across different Application platforms 2013 Lagos State Patient Safety and Food Safety Consultants  The AGPMPN Quality Program  Beta testing for HQI Patient Satisfaction Module-Q4,2013 2011- Started developing HQI part time 2012 AVN Consulting  Aesculapius Healthcare Consultants (AHC),  TeamSTEPPS Master Trainer at Duke Health System, Durham
  4. 4. Monitoring Hospital Outcomes Patient Focused Care
  5. 5. Nigerian Experience • Assessment conducted by HMOs for Provider Hospitals • No National Assessment tool like JHACO, COHSASA, NIAZ • No Tool for Patient to Assess Hospitals
  6. 6. Analysing Hospital Outcomes • Numerous Inputs into the Healthcare System: Funds, People, Equipment • Difficulty in assessing Output • Lack of International Standard Evaluation Tool to assess Output • Lack of defined Quality Management Standards for Hospitals Benchmark Outputs and Processes against International Healthcare Standards Develop Tools to optimize Results and improve Quality from present Funding Develop Tools that Empower Patients regarding their care
  7. 7. Clinical Performance Standards in Nigeria Developmental Partners –USAID, Maternal and Child Health Integrated Program (MCHIP), JHPIEGO, access • Performance Standards for Emergency Obstetric and Newborn Care (EmONC) in Kano, Katsina and Zamfara States • Performance Standards for Malaria in Pregnancy (MIP) Program in Akwa Ibom State • Performance Standards for Family Planning in Nigeria
  8. 8. Quality Framework for Monitoring Outcomes (Donabeldian) Glickman S W et al. Int J Qual Health Care 2007;19:341-348
  9. 9. Hospital Outcome Monitoring Parameters Input Indicators Outcome Indicators: Process Indicators • Clinical Outcomes • Hospital Performance Indicators
  10. 10. Thinking Solutions Crowdsourcing- to improve Healthcare Quality and Patient Safety Transforming Generation Y/ Internet savvy Patients into Change Agents by providing Tools to participate in Healthcare Outcomes Process of getting work done by a crowd of People, usually online
  11. 11. Hospital Quality Index (HQI) • Support Standardization and Accreditation • Independent Quality Assurance Tool for Healthcare Stakeholders • Rate Healthcare Facilities based on Patient Perceptions • Performance-based Healthcare Standards with clear Outcomes . • Healthcare Standards delivered in an Innovative Web-based solution. • Rating creates Friendly Competition
  12. 12. Assessment Tool HQI Portal Patient Assessment Hospital Self-Assessment with Performance Scores Hospital Rating Hospital Outcomes Improvement
  13. 13. Hospital Self Assessment Resource Management People Management Risk and Patient Safety Management Leadership & Hospital Management Strategic Planning Management Outcomes Care Process Management Quality Management
  14. 14. Improve Performance by establishing Optimal Achievement Goals Healthcare gains of Health Policies and Funding can be objectively determined Initiate Friendly Competition amongst Hospitals Benefits of HQI Standardize Healthcare Service Delivery Healthcare Costs Reduction with increased Service Efficiency and Effectiveness Showcase Good Hospitals Strengthen the public’s confidence in quality of Comparative Rating of healthcare Hospitals. Improvement of Healthcare Service Delivery Objective Assessment of Hospitals
  15. 15. Hospitals Demonstrate Continuous Learning Patient Safety Leadership Commitment HQI Patient Satisfaction Good Working Environment Commitment to Quality of Care
  16. 16. Why Us? Because We Can, Passion & Interest Independence Stability • Such Tools should be consistently assessed and updated in a timely way, hence ?Government Conflict • Third-party assessment like HQI gives better guarantee of Continuity and Independence. Public Trust • Major Users like Corporate Organizations and the Public will trust Independent Assessments more.
  17. 17. • Through policy decisions such as recognition Providing leverage, e.g. by giving preference to highscoring facilities, such as in recognition and patronage Government Can Help Use PERFORMANCE as a criterion in its own funding decisions, e.g. in capital and recurrent expenditure. Provide financial support for continuing development of HQI
  18. 18. Aiding Uptake of HQI Intuitive Web Portal Appropriate Technology- Smartphones and Tablets Visible Effort at Rating Industry Stakeholders- HMOs, Governments, Patient Groups etc.
  19. 19. Sustaining HQI • Freely available online. • Blackberry, Android, Windows and Apple Applications Options for Sustainability Challenge Users pay for Applications? Hospital pay for Evaluation Reports?
  20. 20. Timeline Web Portal Development 2014 MANSAG-AGC Beta Testing Progress Report Applications Development
  21. 21. Engage Us @AesHealthCon aesculapiusvn@gmail.com info@aesculapiusvn.com +234-805206437 | +234-8023277559 | +234-8177791051
  22. 22. Download Presentation Aesculapius Healthcare Consultants Facebook | Slideshare
  23. 23. Dr Olufemi Aina

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