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Paddy Power and Adobe talk Social Media!
        Johnny Devitt | Social and Display Manager




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Changing the world
                                                                              through digital experiences




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                2
© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   3
Being social by design for Paddy Power Online Marketing.                                           Marketing Week
                                                                                                    #Future of Digital
  Ultimate Page Post Sponsored Stories




                                                                              #Future of Digital
                                                                               #Future of Digital




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.            4
Marketing Week
                                                                                                                             #Future of Digital
  Agenda & Takeaways




                                                                                              Agenda
                                                                              • The Paddy Power Approach To Paid Social
                                                                                           • Goals we set
                                                                                   • Where Social first in our mix
                                                                                  • Approach that helped us evolve
                                                                                • What we have learned from Facebook




                                                                                               Takeaways
                                                                               Goals that we found worthwhile pursuing
                                                                              How to cut through fluff and get performance
                                                                                         Do listen to Facebook

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                        5
There is lots of “Fluff ” in social media                                        Marketing Week
                                                                                  #Future of Digital

  Cut through the fluff to find performance




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   6
At Paddy Power we have learned a lot in a short period of time.                  Marketing Week
                                                                                  #Future of Digital
  How have we done that?




                                                                              ≠

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   7
At Paddy Power we have learned a lot in a short period of time.                  Marketing Week
                                                                                  #Future of Digital
  How have we done that? Facebook is not Search!




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   8
We have a clear approach to our Facebook marketing, it’s a social doctrine                                              Marketing Week
                                                                                                                         #Future of Digital
  rather than a social strategy


                                                                         We have clear goals


                            We see Facebook as a
                            partner, we leverage                                           We are not afraid to fail
                                their strategy




                  We stay on top of the                                                         We have support from
                  product and expect                                                            experts & that we have
                        change                                                                     to make it work




                                                                                         We know the right
                                    We accept that being                               person at the right time
                                   social is about engaging                                 will convert


© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                                 9
Goals worth perusing….                                                                                             Marketing Week
                                                                                                                    #Future of Digital
  Because we set these goals we have answers for all


                                                                                  How to get
                                                                                   the best
                                                                                 out of owned
                                                                                    media




                                                            What Social        Get paid media      What is a like
                                                              Context                                worth
                                                                              working “At Scale”
                                                             means for                               for the
                                                            the business       “Sustainably” &      business
                                                                               “Economically”



© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.          10
We think we understood where social fits in our marketing mix.                                                     Marketing Week
                                                                                                                    #Future of Digital
  We built out our strategy around that



                                                                                            Register

                                                                                          Search for
                                                                                          Conversion

                                                                                 Affiliates for Intent & Interest


                                                                              Social for engagement & listening


                                                                              Display for awareness & suggestion

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                     11
Marketing Week
                                                                                                                   #Future of Digital
  Facebook say “be social by design” what does that mean for Paddy Power?




                                                                                Get into the          Listen to
                                                                               conversation           what our
                                                                              our Audience is        Audience is
                                                                                     in                saying




                                                                                           Take insight
                                                                                            from the
                                                                                          conversation

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                     12
To be able to get the best out Facebook you know it well….                                                                               Marketing Week
                                                                                                                                          #Future of Digital
  What have been the key drivers that have assisted us to evolve our activity




                                                                                 Page
                                                                                                                            Track It
                                                                              Management
    • Read the weekly                                                                      • Keep an eye on FB                            • Adapt
      Update                                                                                 trends                                         responsibilities
                                                                  • Have a tool for        • Know the seasonal   • Premium                • Cooperation is key
    • Expect and plan                                               your page                                      Impressions
      for change                                                                             variations
                                                                    management                                   • ASU clicks
                                                                                           • Track changes
                                                                  • Track activity                               • Owned Media
                    Facebook                                                                     What Changes    • If it moves track it
                     Updates                                                                        CPCs                                      Org Change




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                         13
Marketing Week
                                                                                    #Future of Digital
Facebook can help if you listen



        Connect

                            Engage


                                              Influence

                                                                   Integrate

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.    14
Understanding Social Media, its about friends but also…                           Marketing Week
                                                                                   #Future of Digital
  If you don’t understand or accept this don’t get into Facebook




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   15
Marketing Week
                                                                                   #Future of Digital
  One more sponsored story




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   16
Marketing Week




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   17

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Paddy Power and Adobe talk Social Media!

  • 1. Paddy Power and Adobe talk Social Media! Johnny Devitt | Social and Display Manager © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 2. Changing the world through digital experiences © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
  • 3. © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
  • 4. Being social by design for Paddy Power Online Marketing. Marketing Week #Future of Digital Ultimate Page Post Sponsored Stories #Future of Digital #Future of Digital © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
  • 5. Marketing Week #Future of Digital Agenda & Takeaways Agenda • The Paddy Power Approach To Paid Social • Goals we set • Where Social first in our mix • Approach that helped us evolve • What we have learned from Facebook Takeaways Goals that we found worthwhile pursuing How to cut through fluff and get performance Do listen to Facebook © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
  • 6. There is lots of “Fluff ” in social media Marketing Week #Future of Digital Cut through the fluff to find performance © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 6
  • 7. At Paddy Power we have learned a lot in a short period of time. Marketing Week #Future of Digital How have we done that? ≠ © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7
  • 8. At Paddy Power we have learned a lot in a short period of time. Marketing Week #Future of Digital How have we done that? Facebook is not Search! © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 8
  • 9. We have a clear approach to our Facebook marketing, it’s a social doctrine Marketing Week #Future of Digital rather than a social strategy We have clear goals We see Facebook as a partner, we leverage We are not afraid to fail their strategy We stay on top of the We have support from product and expect experts & that we have change to make it work We know the right We accept that being person at the right time social is about engaging will convert © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
  • 10. Goals worth perusing…. Marketing Week #Future of Digital Because we set these goals we have answers for all How to get the best out of owned media What Social Get paid media What is a like Context worth working “At Scale” means for for the the business “Sustainably” & business “Economically” © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
  • 11. We think we understood where social fits in our marketing mix. Marketing Week #Future of Digital We built out our strategy around that Register Search for Conversion Affiliates for Intent & Interest Social for engagement & listening Display for awareness & suggestion © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 11
  • 12. Marketing Week #Future of Digital Facebook say “be social by design” what does that mean for Paddy Power? Get into the Listen to conversation what our our Audience is Audience is in saying Take insight from the conversation © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 12
  • 13. To be able to get the best out Facebook you know it well…. Marketing Week #Future of Digital What have been the key drivers that have assisted us to evolve our activity Page Track It Management • Read the weekly • Keep an eye on FB • Adapt Update trends responsibilities • Have a tool for • Know the seasonal • Premium • Cooperation is key • Expect and plan your page Impressions for change variations management • ASU clicks • Track changes • Track activity • Owned Media Facebook What Changes • If it moves track it Updates CPCs Org Change © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 13
  • 14. Marketing Week #Future of Digital Facebook can help if you listen Connect Engage Influence Integrate © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14
  • 15. Understanding Social Media, its about friends but also… Marketing Week #Future of Digital If you don’t understand or accept this don’t get into Facebook © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 15
  • 16. Marketing Week #Future of Digital One more sponsored story © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 16
  • 17. Marketing Week © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17