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Innovation V8.Key

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Presentation for Swedish and Swiss delegations.

Presentation for Swedish and Swiss delegations.

Published in: Technology, News & Politics

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  • Small population in high population region
    Small area
    Well educated population - State rate: 26.6%
    Young constituents
  • Large budget and employee base due to county functions

  • Four Key Project Areas:
    Fiber and Spectrum
    Fundamental Enabling Infrastructure
    CNC, Citywide Fiber, Public Safety Spectrum
    Infrastructure Modernization
    Ensuring Anytime Anywhere Operations
    Data Centers, Network Architecture, Security, QoS
    Workforce Collaboration
    Co-labor Working Toward Common Goal (Co-Sourcing & Crowd-Sourcing)
    Public / Private Partnerships
    Web 2.0
    Enabling User Collaboration and Communication
    YouTube, Facebook, Twitter, etc.

  • It’s Ok to try new things
  • Times have changed and we have a choice to either see this as an opportunity or a crisis
  • - Pay yourself first
    - $150k of Non-labor cost savings = a job saved
  • Google Day tied to performance plans
    Venture capital approach to prototypes and pilots
  • Smart people can build and maintain good software when given a chance
  • Makes sense of the Chaos
  • Customer Outreach and Feedback
    Tracking New Business

  • Constituent value: Tracking Civil Assets, Storm water control, Graffiti removal, Environmental stewardship etc.
  • Act on ideas quickly with whatever is handy
    See prototyping as on the job training
  • Standish Group Chaos Report 2004
    IT projects:
    18% failures
    54% late/over-budget
    28% on-time/on-budget
    No category for early / under budget!?
  • but it feels that way at times
  • Better to share results rather than build the same thing over and over
    - 58 counties in CA why build 58 GIS systems?
    - Better to build 1 and make 57 incremental improvements
  • Risk of Web 2.0 / FOSS: Loss of Managerial control
    Works for Gen X and Y but not so much for baby boomers
    Perhaps the vision was to build a tunnel
    You might end up with something that serves as at tunnel
    but doesn’t look like other tunnels you’ve seen
  • ‘Seed’ ideas amongst the team through sharing of web news
  • Shared technical documentation
  • Get the message out using non-traditional means
  • Most promising prototypes evolve to grass roots ‘enterprise’ pilots
  • Innovation does not mean chaos / do whatever you want
    Track:
    Prototype and Pilot candidates
    Collaboration success stories

  • Content published outstrips capabilities of
    current Web Content Management (WCM)
  • Inflexible
    No new media
    Scalability limits
    Budget constraints
    Low-cost options
  • 4 Pillars of Innovation
    - flexibility - no 1 size fits all
    - new tools - low cost or free
    - department owned content - DT infrastructure and customization
    - new media
    - integrated
  • Launching OpenGov Initiative
    - 5 New channels to communicate with residents
    YouTube, Flickr, Facebook, Twitter, Delicious
    - Open to all City departments
  • Leverage free stuff
  • Embrace opportunity for transparency in government
  • Put the content where most of the people are already going
  • A city with “Fans”? Why Not?
  • Training
    Relevant Content
    Keeping up with Technology trends

  • Transcript

    • 1. Innovation Department of Technology City & County of San Francisco Chris Vein/CIO, Blair Adams/CTO, Ron Vinson/PIO April, 2009
    • 2. Introduction
    • 3. City & County Population: ~800k Area: 49 Square Miles Trade: $8.8B Higher Education: 45% Seniors: 13.7%
    • 4. Government Mayor: Gavin Newsom Employees: 27,000 Annual Budget: $6B Districts: 11 Founded: 1776
    • 5. CIO: Chris Vein Governance: Federated Total Budget: $175-250M Total Staff: ~750 Central Staff: 250 $90M Central Budget: Technology
    • 6. Free & Open Source Software ‘Free as in Free speech not as in free beer’
    • 7. Innovation
    • 8. Downturn
    • 9. For Real?
    • 10. Opportunity
    • 11. Leverage IP
    • 12. Where to Start Bugzilla
    • 13. Crowd Source
    • 14. Evolution
    • 15. OpenLayers Transparency
    • 16. Micro-Prototypes
    • 17. Embrace Risk
    • 18. Not Alone
    • 19. Share Alike
    • 20. Serendipity
    • 21. Inclusion
    • 22. Crowd Source
    • 23. Guerrilla Marketing
    • 24. Pilot
    • 25. Navigate
    • 26. Social Networking
    • 27. City & County Outpaced
    • 28. Constraints
    • 29. Innovation
    • 30. New Channels
    • 31. Social Networks
    • 32. Web 2.0
    • 33. Destination
    • 34. “Fans”
    • 35. Resources
    • 36. Demo