IPSecurityCenter™
PSIM for Healthcare Security

Slide 1

Confidential Information. © 2013 CNL Software. All Rights Reserve...
PSIM Defined
What is PSIM?
Physical Security Information Management (PSIM) is software that provides a
platform and applic...
Physical Security Information Management
Traditional Security Operations Centers

Command and Control Centers

Proprietary...
CNL Software
IPSecurityCenter™ - World Leading PSIM Software
CNL Software's IPSecurityCenter PSIM solutions sit at the hea...
CNL Software
IPSecurityCenter™
•

PSIM software based integration and management platform

•

Connects and manages dispara...
IPSecurityCenter™
Integrated Approach
IPSecurityCenter works with the largest number of manufacturer systems allowing
maxi...
IPSecurityCenter™
Information Aggregation

Access

BMS

Tagging

Fire

CCTV

Parking Lots

Asset
Mapping
Surface

Operator...
Healthcare Security
The Healthcare Challenge
•

The security challenge includes:
•
•
•

•

The International Association f...
Healthcare Security
Security Issues
•

Today healthcare security has to face:
•
•
•
•
•
•

•

Complex medical centers requ...
Healthcare Security
Security Operational Issues
•

Ensuring the highest patient, staff, medicines and equipment safety usi...
Healthcare Security Operational Issues:
Resolved with IPSecurityCenter™
•

Integrates entire estate of existing security a...
Healthcare Security Operational Issues:
Resolved with IPSecurityCenter™ cont.
•

Completely customisable, presenting the r...
The ROI
Strategic Value
•

Return on Investment
•
•
•

•

Improve operation efficiency. For example:
•
•

•

Video analyti...
Process Guidance & Crisis Management
IPSecurityCenter™

IPSecurityCenter™ receives an alarm from the waiting room of a hos...
Analytics Alarm Example
Suspicious behaviour

Playback controls for
review of incident

Slide 15

Event image from
analyti...
Perimeter Alarm Example
Auto camera display

PTZ cameras
moves to
preset

Perimeter intrusion
event
Automatic
display of 3...
Process Guidance Example
False Alarm

Consistent resolution form
with field validation

Slide 17

Confidential Information...
IPSecurityCenter™
Other Healthcare Integration Capability

FACILITY
BMS
Fire alarms
Perimeter security
Heating & ventilati...
IPSecurityCenter™ PSIM Solution
Summary
•

Software-driven integration of all security applications

•

Integration of exi...
Case Studies

Slide 20

Confidential Information. © 2013 CNL Software. All Rights Reserved.

www.cnlsoftware.com
Safe Cities
Washington DC HSEMA, United States
City-wide CCTV integration providing situational awareness
protecting over ...
Safe Cities & Law Enforcement
Greater Manchester Police, UK
One of the largest law enforcement forces in the United
Kingdo...
Corporate Enterprise
Engineering Corporate, UK
Engineering consultancy protecting over 600 professional
engineers, consult...
Retail
Retail Chain, South Africa
Central management of security systems and BMS for a
114,000 m² warehousing, refrigerati...
Education
Queens University Belfast, UK
Protecting 17,000+ students and 3,500+ staff studying and
working across a campus ...
Further Information
Additional Online Resources
Wikipedia - Physical Security Information Management
•

http://en.wikipedi...
References
•

Hospital and Healthcare Security - By Russell Colling, Tony W York

•

International Association for Healthc...
Contact Details
CNL Software
11715 Fox Road
Suite 400-190
Indianapolis
IN 46236
USA
Tel. +1 317 522 0313

CNL Software
CNL...
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PSIM for Healthcare

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PSIM for Healthcare

  1. 1. IPSecurityCenter™ PSIM for Healthcare Security Slide 1 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  2. 2. PSIM Defined What is PSIM? Physical Security Information Management (PSIM) is software that provides a platform and applications designed to integrate multiple, disparate security applications and devices, allowing management of an entire enterprise through one comprehensive user interface. That user interface can be quickly, cost effectively customized to meet the exact requirement of each and every user. A complete PSIM software system has six key capabilities: • • • • • • Slide 2 Event Collection Analysis Verification Resolution Reporting Audit trail Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  3. 3. Physical Security Information Management Traditional Security Operations Centers Command and Control Centers Proprietary Open Standards Silos, Isolated Systems Integrated and Interoperable Systems Limited Safety, Security and Integration Integrated Safety and Security Compliant Reactive, Error Prone, Poor Visibility & Control Proactive, Strategic, Managed and Predictive Functional Data Only Real-time Information, Optimized Disparate Systems with Minimal Communication Communication between Existing and New Systems Without PSIM With PSIM Source: Frost & Sullivan Slide 3 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  4. 4. CNL Software IPSecurityCenter™ - World Leading PSIM Software CNL Software's IPSecurityCenter PSIM solutions sit at the heart of some of the largest, most complex and ground-breaking security integration projects in the world. • US: Washington DC protecting over • UK: Protecting over • South Africa: Securing over • India: Protecting over • US & Canada: Largest single PSIM installation to date protecting over • UK: Fortune 20 company securing over • India & Sri Lanka: Protecting over • Kuwait: Protecting over Slide 4 citizens passenger journeys per year of pipelines protecting over liters of fuel employees and tracking over employees over corporate vehicles US office locations locations employees barrels of oil a day Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  5. 5. CNL Software IPSecurityCenter™ • PSIM software based integration and management platform • Connects and manages disparate building and security technologies and processes • Provides operators with real-time Situational Awareness • Gives a Common Operating Picture (COP) for all security operative • Presents step by step process guidance • Ensures complete compliance to security policies Slide 5 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  6. 6. IPSecurityCenter™ Integrated Approach IPSecurityCenter works with the largest number of manufacturer systems allowing maximum use of legacy equipment including: CCTV Slide 6 BMS Tagging Fire, Alarm Systems Access Control Confidential Information. © 2013 CNL Software. All Rights Reserved. Display Analytics www.cnlsoftware.com
  7. 7. IPSecurityCenter™ Information Aggregation Access BMS Tagging Fire CCTV Parking Lots Asset Mapping Surface Operator Guidance Interface Detect Slide 7 Aggregated Visual Intelligence Visualize Resolve Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  8. 8. Healthcare Security The Healthcare Challenge • The security challenge includes: • • • • The International Association for Healthcare Security and Safety (IAHSS) stresses that the primary concern of every healthcare security department is to: • • • • Slide 8 Maintaining the safety of patients and staff The protection and inspection of medicines and medical equipment Security of facilities including buildings and parking lots. provide for the safety and welfare of everyone in the facility and on campus create a sense of security so that patients and visitors find the facility to be open and inviting and choose it for their healthcare focus on the needs and concerns of workers so the workforce finds the institution to be an employer/workplace of choice balance the creation of an open and inviting impression with the safeguards and protocols that ensure a safe environment for all Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  9. 9. Healthcare Security Security Issues • Today healthcare security has to face: • • • • • • • Complex medical centers requiring different security approaches including: • • • • Large medical centers with many community-based facilities Outpatient centers Care in the community Hospital growth, mergers and acquisition can bring with it: • • • Slide 9 Increased instances of theft and waste Violent behavior towards staff and other patients General vandalism Corporate espionage Theft of research information and intellectual property Threat of terrorism Legacy equipment Disparate systems Multiple operating procedures Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  10. 10. Healthcare Security Security Operational Issues • Ensuring the highest patient, staff, medicines and equipment safety using an increasing number of sensors, systems and data creates it own challenges: • • • • • • All of this can lead to: • • Slide 10 Increased cost of running multiple control centers Time and effort to manage disparate systems across multiple platforms Hundreds of opportunities for false alarms No way of quickly verifying alarms Ensuring security staff follow common procedures to different responses required dependant on time, date, historic alarm data and threat level Reduced operational effectiveness Undermined security infrastructure Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  11. 11. Healthcare Security Operational Issues: Resolved with IPSecurityCenter™ • Integrates entire estate of existing security assets & sensors • Integrates multiple disparate solutions, removing technology dependencies on specific products and vendors • Develops a centralized Command and Control infrastructure • Increases situational awareness • Seamlessly deploy new technologies that support risk reduction and promote a more secure environment Slide 11 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  12. 12. Healthcare Security Operational Issues: Resolved with IPSecurityCenter™ cont. • Completely customisable, presenting the right information, to the right people, in real time • Event driven switching of layouts created by activity/incidents/triggers/timeouts • Display of video with other information sources to create dashboards and incident centres • • Automatic escalation from one display to another • • • Slide 12 Highlight repeat incidents Distributed intelligence Audience / event specific presentation Workflow created from a range of system & operator inputs Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  13. 13. The ROI Strategic Value • Return on Investment • • • • Improve operation efficiency. For example: • • • Video analytics or RFID tagging Reduced training costs • Slide 13 Incremental migration path for aging assets Integration of both analog and IP technologies Support the use of new technologies i.e. • • Centralized monitoring of security and BMS systems by security personnel Life safety system alerts automatically escalated to a nurses station Extending the life of security assets i.e. • • • Contribute to the provision of quality care Protecting the reputation of the organization Maintaining good public and employee relationships Only one system for security operators to learn Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  14. 14. Process Guidance & Crisis Management IPSecurityCenter™ IPSecurityCenter™ receives an alarm from the waiting room of a hospital clinic 1 The nearest camera automatically pans to the location of the alarm 2 IPSecurityCenter’s on-screen Process Guidance asks the operator to instantly verify the incident using live video 3 Thesecurity risk is identified, the operator is prompted to confirm theteam, ensuringthe provided list A Control Center has constant communications with the response incident from real-time guidance to manage the incident based on standard operating procedures (SOPs) 4 The incident is rapidly resolved using these SOPs which ensure compliance to organizational and government instigated policies for risk mitigation An incident report is automatically generated Slide 14 Confidential Information. © 2013 CNL Software. All Rights Reserved. END www.cnlsoftware.com
  15. 15. Analytics Alarm Example Suspicious behaviour Playback controls for review of incident Slide 15 Event image from analytics engine Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  16. 16. Perimeter Alarm Example Auto camera display PTZ cameras moves to preset Perimeter intrusion event Automatic display of 3 nearest static cameras Slide 16 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  17. 17. Process Guidance Example False Alarm Consistent resolution form with field validation Slide 17 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  18. 18. IPSecurityCenter™ Other Healthcare Integration Capability FACILITY BMS Fire alarms Perimeter security Heating & ventilation Parking lot management Slide 18 Reception Management CCTV surveillance Facial recognition Video analytics Waiting times Security Access control RFID patient tagging Drugs management Secure wards EMPLOYEES & CONTRACT STAFF Access control and badging Time & attendance Linked to HR system Confidential Information. © 2013 CNL Software. All Rights Reserved. BUSINESS Theft prevention Asset protection Statistics and reporting Public information and marketing www.cnlsoftware.com
  19. 19. IPSecurityCenter™ PSIM Solution Summary • Software-driven integration of all security applications • Integration of existing and future technologies • Fast development of customer & application specific graphical user interfaces • Evidence gathering & visualization from multiple security resources, live & recorded • Compliance – Policies – Procedures • Crisis Management • Management Reporting / Business Intelligence • Rapid deployment – Rapid Return On Investment • Managing a “holistic” security policy across an enterprise IT infrastructure with “real time” flexibility Slide 19 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  20. 20. Case Studies Slide 20 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  21. 21. Safe Cities Washington DC HSEMA, United States City-wide CCTV integration providing situational awareness protecting over 5.5 million citizens and 17.9 million visitors each year. • Integration includes over 5,000+ CCTV cameras from district agencies including: • Homeland Security Emergency Management Agency, Metropolitan Police Department, Department of Transportation's (DDOT), Protective Service Division's (PSD), District of Columbia Public Schools (DCPS) • Also integrates ShotSpotter Audio Analytic Gunshot Detection System • Supports the city’s public safety planning efforts for special events requiring interagency coordination The DC VIPS program will create a unified control center where all of the security requirements of multiple agencies within the Greater Washington area can be managed and processed. Slide 21 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  22. 22. Safe Cities & Law Enforcement Greater Manchester Police, UK One of the largest law enforcement forces in the United Kingdom, protecting 2.6 million residents and 8 million visitors each year. • Public/private integration of CCTV feeds from cameras including: • • • • • • • Manchester International Airport Manchester City Council and Trafford Council Manchester City Soccer Stadium Radisson Edwardian Hotel Force fixed and rotary wing aircraft, heli-tele Mobile CCTV vans Body warn cameras and mobile evidence gatherers Surveillance and Intelligence gathering for highest level security event in the UK after the G8 Summit, plus increased public protection and rapid police response at major occasions, such as the UEFA Cup final. Slide 22 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  23. 23. Corporate Enterprise Engineering Corporate, UK Engineering consultancy protecting over 600 professional engineers, consultants, staff and intellectual property at its engineering, design, development and testing HQ. • CCTV and alarm monitoring in workshops handling gasoline, diesel, gaseous fuel and lubricants • Common operation procedures for handling alerts due to engine shut down, gas and/or fire • Out of office fire alerts sent by text/phone to emergency response teams • Also integrating fence detection, intruder, panic and building management system alarms Working with hazardous materials including engine fuels and lubricants means that the organization understands the need to respond to potential life and business threatening alerts immediately to ensure the safety of staff, visitors and assets. Slide 23 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  24. 24. Retail Retail Chain, South Africa Central management of security systems and BMS for a 114,000 m² warehousing, refrigeration and distribution center handling in excess of 50,000 line items. • Reduced shrinkage and theft through effective maintenance of security and BMS systems • Protecting fresh produce and perishables from spoiling by monitoring generators and refrigeration • Weigh bridge monitoring online and offline status • Monitoring the status of security systems such at fence detection and CCTV • Any system fault alarms sends alerts to the maintenance A camera that goes down or response team for immediate a weigh bridge that is turned off opens up a window of opportunity for theft, by monitoring the state of security systems and reporting problems to maintenance the organization is able to respond immediately to fix the problem; limiting potential losses. Slide 24 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  25. 25. Education Queens University Belfast, UK Protecting 17,000+ students and 3,500+ staff studying and working across a campus covering more than 250 buildings. • Remote bi-directional communication to the University’s Fire, CCTV, Access Control, Intruder Alarm systems • Integrating security policies and providing advanced situational awareness across the whole campus • Optimised use of security resources offering longer life for legacy systems • Productivity gains by managing more locations with existing personnel Increased student confidence in University safety A• centralised campus based Command and Control Centre operating in a metropolitan area and integrating more than 250 sites and devices covering CCTV, access control, fire, BMS and intruder systems. Slide 25 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  26. 26. Further Information Additional Online Resources Wikipedia - Physical Security Information Management • http://en.wikipedia.org/wiki/Physical_Security_Information_Management PSIM for Mass Transit Public Safety and Security – BTP Video • http://www.youtube.com/watch?v=7FGr-mfbNok&feature=channel&list=UL LinkedIn Physical Security Information Management (PSIM) Group • http://www.linkedin.com/groups?home=&gid=2162880&trk=anet_ug_hm CNL Software Press Releases • http://www.cnlsoftware.com/latestNews.php CNL Software Downloads: whitepapers, articles, solutions guides, reports • Slide 26 http://www.cnlsoftware.com/downloads.php Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  27. 27. References • Hospital and Healthcare Security - By Russell Colling, Tony W York • International Association for Healthcare Security and Safety (IAHSS) • • The Joint Commission • Slide 27 www.iahss.org www.jointcommission.org Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
  28. 28. Contact Details CNL Software 11715 Fox Road Suite 400-190 Indianapolis IN 46236 USA Tel. +1 317 522 0313 CNL Software CNL House, Lansbury Estate Lower Guildford Road Knaphill Surrey, GU21 2EP United Kingdom Tel. +44 (0) 1483 48 00 88 Web: www.cnlsoftware.com Email: info@cnlsoftware.com marketing@cnlsoftware.com training@cnlsoftware.com Slide 28 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com
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