Universal Search For Legal Services Jim Orris Adhere Solutions www.adheresolutions.com 1-800-799-0520

Jim Orris Adhere Solutions www.adheresolutions.com 1-800-799-0520

Agenda Overview – Google’s Effect on the Enterprise What is Universal Search? The Components Adhere’s Value Q&A

Overview – Google’s Effect on the Enterprise

What is Universal Search?

The Components

Adhere’s Value

Q&A

Consumer technology is charging ahead

An interesting phenomenon Time User Satisfaction Enterprise Technology Consumer Tech

Where Google can help Time User Satisfaction Consumer Tech Enterprise Technology powered by

Search is the starting point to the world’s information

Agenda Overview - Google and the Enterprise What is Universal Search? The Components Adhere’s Value Conclusion

Overview - Google and the Enterprise

What is Universal Search?

The Components

Adhere’s Value

Conclusion

Google Universal Search

Google Universal Search Examples

Google Enterprise Philosophy : Universal Search Research Blogs News Products The Web Print content Local Personal Information Corporate Network The “World” Presentations Reports IM Chats Documents Spread-sheets Web pages Email File shares Enterprise application Intranet Licensed Content Databases Content Mgmt CRM

Universal Search Enterprise: Google Intranet Business Applications Intranet Directory News

Agenda Overview - Google and the Enterprise What is Universal Search? The Components Universal Search Portal Conclusion

Overview - Google and the Enterprise

What is Universal Search?

The Components

Universal Search Portal

Conclusion

Legal Universal Search Components Google Search Appliance Secure indexing and delivery of internal information Docketing systems Records Management Financial (time, billing, accounting) Email Corporate Network Drives All Access Connector Federated access to external information Legal Research Services (WestLaw, LexisNexis) Federal, State and Local Records Databases Google, Yahoo Law Libraries News Search Extensions User experience and efficiency tools Categorization, Clustering, Guided Navigation Search ‘as you type’ User defined Keymatches Employee directory search Citation management Social Tagging

Google Search Appliance

Secure indexing and delivery of internal information

Docketing systems

Records Management

Financial (time, billing, accounting)

Email

Corporate Network Drives

All Access Connector

Federated access to external information

Legal Research Services (WestLaw, LexisNexis)

Federal, State and Local Records Databases

Google, Yahoo

Law Libraries

News

Search Extensions

User experience and efficiency tools

Categorization, Clustering, Guided Navigation

Search ‘as you type’

User defined Keymatches

Employee directory search

Citation management

Social Tagging

Google Search Appliance Content Acquisition: Crawls 220 filetypes File system crawling Direct connection to databases Content feed API OneBox API File Shares Enterprise Applications Content Mgmt Portals Results Google Search Appliance Query Processing: Hypertext analysis Automated expansion Spellchecker Results Display: Standard Template Wizard Output in XML Customize with XSLT OneBox for Enterprise Secure Content

Content Acquisition:

Crawls 220 filetypes

File system crawling

Direct connection to databases

Content feed API

OneBox API

Query Processing:

Hypertext analysis

Automated expansion

Spellchecker

Results Display:

Standard Template

Wizard

Output in XML

Customize with XSLT

OneBox for Enterprise

What’s New! 10 million documents in a box! Personalized user experience For IT Administrators: New architecture – revamped hardware / software Advanced Search Reporting Front-end biasing Metadata biasing For Users: Personalized Search experience Alerts Silent Authentication experience - support for Kerberos Spell checker in multiple languages

For IT Administrators:

New architecture – revamped hardware / software

Advanced Search Reporting

Front-end biasing

Metadata biasing

For Users:

Personalized Search experience

Alerts

Silent Authentication experience - support for Kerberos

Spell checker in multiple languages

Connect to all enterprise content from one search box Single box - Scales to 10M documents! Simplified deployment - IT doesn’t need to manage multiple layers of software. Grow with your needs – Organizations can start small and grow their search solution. Redundant and highly reliable solution - RAID Support, Dual power supply. Databases Experts People Web

Single box - Scales to 10M documents!

Simplified deployment - IT doesn’t need to manage multiple layers of software.

Grow with your needs – Organizations can start small and grow their search solution.

Redundant and highly reliable solution - RAID Support, Dual power supply.

All Access Connector Search Indices Internet Databases Digital News Sources Academic & Public Libraries Practice Management CRM Corporate Network Content Management Systems Internal Content Sources External Content Sources

Advanced Biasing Controls Administrators can create multiple biasing policies. Source biasing Date biasing Metadata biasing New! Front-end biasing New! Simple setup - No complex coding or scripts.

Administrators can create multiple biasing policies.

Source biasing

Date biasing

Metadata biasing New!

Front-end biasing New!

Simple setup - No complex coding or scripts.

Metadata Biasing New! Biasing based on metadata attribute and value “ Boost all documents that have author as Larry Page” Administrators control influence (positive or negative) on metadata attribute/value pairs Determine influence of metadata parameter On Specific metadata name, content

Biasing based on metadata attribute and value

“ Boost all documents that have author as Larry Page”

Administrators control influence (positive or negative) on metadata attribute/value pairs

Personalized Search Experience New! Accounting Research

Alerts New! Subscriptions to alerts based on keywords and frequency -- much like Google.com Email alerts based on user-selected frequency Alerts notification for new and modified documents matching keywords

Subscriptions to alerts based on keywords and frequency -- much like Google.com

Email alerts based on user-selected frequency

Alerts notification for new and modified documents matching keywords

Advanced search reporting Detailed click through data of search results available through search logs. Provides rich search behavior information such as the position of the result end-users are choosing, which queries are not getting any clicks, and how often a user is clicking on a keymatch vs. a OneBox. Track every user, click, and query Enterprise Labs Graduate

Detailed click through data of search results available through search logs.

Provides rich search behavior information such as the position of the result end-users are choosing, which queries are not getting any clicks, and how often a user is clicking on a keymatch vs. a OneBox.

Best in class Enterprise Secure Search Document Level Security Provide the right users with access to the right documents Common Security Protocols HTTP-Basic NTLM (v1, v2) LDAP Advanced Security Kerberos New! SSO - Oracle (Oblix), CA/SiteMinder X509 Certificates Custom Authentication & Authorization Support for SAML SPI

HTTP-Basic

NTLM (v1, v2)

LDAP

Kerberos New!

SSO - Oracle (Oblix), CA/SiteMinder

X509 Certificates

Silent Authentication - Kerberos Support New! Native support for kerberos Silent authentication for multiple content sources Certified with Sharepoint connector and file shares

Native support for kerberos

Silent authentication for multiple content sources

Certified with Sharepoint connector and file shares

One Box for Enterprise Google Confidential Secure , real-time access to business information Leverages a thoroughly proven UI design and experience

Parametric Search / Guided Navigation Adhere Solutions Confidential

Customizable Result Page: Collection tabs Adhere Solutions Confidential Collections provide an unlimited # of discrete search engines Segment content and customize results pages By language Site Domain Business Unit Support Info Job Function Can create collections in minutes

Collections provide an unlimited # of discrete search engines

Segment content and customize results pages

By language

Site Domain

Business Unit

Support Info

Job Function

Can create collections in minutes

Search Extension: Keymatch Google Confidential

Search Extension: Search As You Type Adhere Solutions Confidential

Other “Extensions” Adhere Solutions Confidential Easily consume complex geographical and 3D data Integrate, organize and publish business location data Explore and communicate design concepts Visualize geographical information in your business applications Create and share information; collaborate with colleagues and partners E-mail, calendar, IM, Documents and Spreadsheets, Wikis for everyone, everywhere, anytime No hardware, no software required; 24/7 technical support Google Sites Google Apps

Easily consume complex geographical and 3D data

Integrate, organize and publish business location data

Explore and communicate design concepts

Visualize geographical information in your business applications

Create and share information; collaborate with colleagues and partners

E-mail, calendar, IM, Documents and Spreadsheets, Wikis for everyone, everywhere, anytime

No hardware, no software required; 24/7 technical support

Google Sites

SERP Design Services Adhere Solutions Confidential Choose from multiple templates to customize your look and feel

Adhere Solutions Confidential Built using Google Apps Integration of Google Enterprise Tools GSA Maps Leverage RSS Feeds Federated Search Universal Search Portal Development

Built using Google Apps

Integration of Google Enterprise Tools

GSA

Maps

Leverage RSS Feeds

Federated

Search

Agenda Overview - Google and the Enterprise What is Universal Search? The Components Adhere Universal Search Portal Conclusion / Q&A

Overview - Google and the Enterprise

What is Universal Search?

The Components

Adhere Universal Search Portal

Conclusion / Q&A