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Cross cultural training

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  • 1. CROSS CULTURAL TRAINING
    Presented by:
    BindooshreeMohanty (09DM053)
    RupaliMazumdar (09DM093)
    Adarsha Kr. Moullick(09dm117)
  • 2. Understanding the differences in culture.
    Cross Cultural teams or business interactions.
    Interpersonal relationship.
    CCT helps to impress business colleagues.
  • 3. PHASES OF CULTURAL SHOCKS
  • 4. GRAPH
  • 5. Ways To Overcome The Cultural Shock
    Understand the new country before departure.
    Learn the language.
    Accept the cultural Differences.
    Accept the subculture.
    Be tolerant and open minded.
  • 6. Prior knowledge about host country
    Employees sent without prior CCT
    confidence and positive attitude
    Idea about host country
    Experience sharing
    Information through social network
  • 7. Why Companies should include families for the CCT program ?
  • 8. Family concerns- 92 %
    Spouse/partner- 61 %
    Career aspirations- 44 %
    Compensation- 43 %
    Job security- 30 %
    Location quality of life- 19 %
    Personal safety- 8 %
    Inadequate practical support- 3%
    Source: Global Relocation Trend Survey-2009
    Reasons for Assignment Refusal
  • 9. Reasons for Early Return
    Family concerns- 27 %
    Accept a new position in company- 24%
    Complete assignment early- 15 %
    Career concerns- 7%
    Security concerns- 1%
    Other- 20 %
    Source: Global Relocation Survey,2009
  • 10. Components Of Cross Cultural TrainingMODEL FOR CROSS CULTURAL TRAINING
    Language Training
    Cultural Awareness Training (Area Studies)
    Managing Change/Transition
    Stress Management
    Dining & Meeting Etiquette
    Practical Assistances
  • 11. A case study on International Air Transport Association (IATA)
    Its corporate thinking has traditionally been biased towards western ideas and practices.
    Classic approaches:
    1. extensive use of expatriates (the colonial approach)
    2. bi-cultural intermediaries
    New approach : Intercultural Leadership Engagement and Development (I-Lead) program
  • 12. THANK YOU