Cross cultural training

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Cross cultural training

  1. 1. CROSS CULTURAL TRAINING<br />Presented by:<br />BindooshreeMohanty (09DM053)<br />RupaliMazumdar (09DM093)<br />Adarsha Kr. Moullick(09dm117)<br />
  2. 2. Understanding the differences in culture.<br />Cross Cultural teams or business interactions.<br />Interpersonal relationship.<br />CCT helps to impress business colleagues. <br />
  3. 3. PHASES OF CULTURAL SHOCKS<br />
  4. 4. GRAPH<br />
  5. 5. Ways To Overcome The Cultural Shock<br />Understand the new country before departure.<br />Learn the language.<br />Accept the cultural Differences.<br />Accept the subculture.<br />Be tolerant and open minded.<br />
  6. 6. Prior knowledge about host country<br />Employees sent without prior CCT<br />confidence and positive attitude<br />Idea about host country<br />Experience sharing<br />Information through social network<br />
  7. 7. Why Companies should include families for the CCT program ?<br />
  8. 8. Family concerns- 92 %<br />Spouse/partner- 61 %<br />Career aspirations- 44 %<br />Compensation- 43 %<br />Job security- 30 %<br />Location quality of life- 19 %<br />Personal safety- 8 %<br />Inadequate practical support- 3%<br />Source: Global Relocation Trend Survey-2009<br />Reasons for Assignment Refusal<br />
  9. 9. Reasons for Early Return<br />Family concerns- 27 %<br />Accept a new position in company- 24%<br />Complete assignment early- 15 %<br />Career concerns- 7%<br />Security concerns- 1%<br />Other- 20 %<br />Source: Global Relocation Survey,2009<br />
  10. 10. Components Of Cross Cultural TrainingMODEL FOR CROSS CULTURAL TRAINING<br />Language Training<br />Cultural Awareness Training (Area Studies)<br />Managing Change/Transition<br />Stress Management<br />Dining & Meeting Etiquette<br />Practical Assistances<br />
  11. 11. A case study on International Air Transport Association (IATA)<br />Its corporate thinking has traditionally been biased towards western ideas and practices.<br />Classic approaches:<br /> 1. extensive use of expatriates (the colonial approach)<br /> 2. bi-cultural intermediaries <br />New approach : Intercultural Leadership Engagement and Development (I-Lead) program<br />
  12. 12. THANK YOU<br />
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