About Interactive Digital is the pioneer in Adaptive Technology for voice self-service and developer of the world’s first "Anonymous Personalization" offering. Our Adaptive Audio and VUI Cloud products improve Customer Service and reduce the cost of handling IVR calls. These patented technologies automatically learn caller behavior and skills in real time and deliver a personalized, more productive and more efficient call experience. With over 120 million production calls optimized to date, our clients have seen significant improvements in Customer Service and reductions in day to day Operational Expenses.