Service Design Meetup #1

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12 July Brno, CZ

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Service Design Meetup #1

  1. 1. This is ServiceDesign Drinking #1 12*7*2012 Falk Brno, Czech Rep
  2. 2. Design služebWhen you have 2 coffee shops rightnext to each other, that each sell theexact same coffee at the exact sameprice; Service Design is what make youwalk into the one and not the other. 31 Volts
  3. 3. Chceme lepší služby
  4. 4. Best of the Best
  5. 5. Novinky_ČRKB a MinDop_Velké služby, velké failyZuno, Air, Equa_Nástup virtuálních bankČD x SA_Souboj na železnici
  6. 6. Novinky_WWOracle_IT projekty skrz service designPayPal_User-centered redesignUK_Nárůst stížností na e-marketing
  7. 7. Nové službyMBAonlineYotelGilt Taste AppTechSquat.com
  8. 8. Konference_čti-woService Design Network Germany – červen 2012Open Innovation & UX Design Milan – září 2012Debunking Myths about Customer Needs (2009, Bettencourt)Designing for Context (2012, UX Magazine)Drivers of Change (2012, Engine, online)Cesta za lepším rozhraním (2011, online)Kopni do té bedny (2012, Melvil)
  9. 9. Borec na konec: Kocman
  10. 10. Příští Meetup 6.9.2012Hledáme náměty, autory,sponzory a webaře.Zapojte se!#lepsisluzby@adamhazdra @dluckyb 

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