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PHIL WILLBURN (@pwillburn)
FACULTY, NETWORK SCIENTIST
CENTER FOR CREATIVE LEADERSHIP
THE NETWORK ROUNDTABLE CONFERENCE APRIL 2-3, 2013
NETWORK CHALLENGES THROUGHOUT A LEADER’S CAREER
Leadership Network Diagnostic
Place holder for flat land
picture
@pwillburn
Place holder for vertical
picture
@pwillburn
Leadership at all levels
Leading
Self
Leading
Others
Leading
Managers
Leading
the
Function
Leading
the
Organization
Individual
contributors,
professional
staff and
emerging
leaders
Leaders of
individual
contributors
Leaders of
managers
and/or senior
professional
staff
Leaders of
functions or
divisions
Leaders of the
enterprise
@pwillburn
@pwillburn
FIRST-LINE
SUPERVISOR
LEADING
SELF
LEADING
OTHERS
LEADING
MANAGERS
LEADING THE
FUNCTION
LEADING THE
ORGANIZATION
HIGH-POTENTIAL
LEADER
MIDDLE
MANAGER
EXECUTIVE
Network Derailment Patterns
@pwillburn
Derailment
@pwillburn
1. Problems With
Interpersonal Relationships
2. Difficulty Building
And Leading A Team
3. Difficulty Changing
Or Adapting
4. Failure To Meet
Business Objectives
5. Too Narrow Functional
Orientation
Problems that Stall a Career
@pwillburn
Network Derailment Framework
4 key leadership transitions
Predictable Network (re)Actions
Network Derailment Patterns
@pwillburn
Network Challenges Throughout A Leader’s Career
Predictable Network (re)Actions and Network Derailment Patterns
© 2013 Center for Creative Leadership. All rights reserved. @pwillburn
FIRST-LINE SUPERVISOR
LEADING SELF LEADING OTHERS
@pwillburn
LEADING OTHERS LEADING MANAGERS
HIGH-POTENTIAL LEADER
@pwillburn
Matt & Eric
@pwillburn
Matt Eric
Matt & Eric
@pwillburn
Matt Eric
LEADING MANAGERS LEADING THE FUNCTION
MIDDLE MANAGER
@pwillburn
Sue & Sarah
@pwillburn
Relationships Type Sue Sarah
Brings New Perspective to Work 12.5% 0.0%
Confidante 4.7% 0.0%
Connection to the Top 3.1% 1.8%
Ethical Wise Mentors 3.1% 3.6%
General Career Advice 1.6% 3.6%
Industry Insiders - Trends 6.3% 3.6%
Political Coverage or Insight 3.1% 0.0%
Informal Mentor 0.0% 1.8%
Mentor 0.0% 34.4% 3.6% 17.9%
Be Real With at Work Sounding Board Feedback 6.3% 5.4%
Business Partners 6.3% 28.6%
Go to People - Get stuff done 1.6% 5.4%
Technical Expertise 1.6% 1.8%
Mentee 1.6% 0.0%
Keep out of Trouble 0.0% 7.1%
Manager 0.0% 1.8%
Geographic Insiders 0.0% 17.2% 1.8% 51.8%
Blow off Steam - Venting 4.7% 5.4%
Emotional Support 4.7% 5.4%
Familial Support 1.6% 1.8%
Friends for Hobbies 4.7% 0.0%
Good for a Laugh 3.1% 0.0%
Quick Break Friend 1.6% 3.6%
Personal Cheerleaders 3.1% 0.0%
Safety Blanket - Emergency Support 1.6% 1.8%
Ultimate Trusted Partner 6.3% 0.0%
Work Life Balance Role Model 6.3% 0.0%
Advisors for Changing Jobs 1.6% 39.1% 5.4% 23.2%
Hired me into the company or Got Me My Current Role 1.6% 0.0%
Successful or Unsuccessful Friends - Help Gauge my Success 7.8% 3.6%
Latent Contacts Advisors 0.0% 1.8%
What not to do Role Model 0.0% 9.4% 1.8% 7.1%
34.4%
17.9%
Sue Sarah
17.2%
51.8%
Sue Sarah
39.1%
23.2%
Sue Sarah
Strategic
Operational
Personal
LEADING THE FUNCTION LEADING THE ORGANIZATION
EXECUTIVE
@pwillburn
Karen
Karen
HR
Finance
Ops Mgr
Ops Mgr
Ops Mgr
Ops MgCTO
Staff StaffStaff
Staff
Staff
Staff
Ops Mgr
Ops Mgr
Interact!
@pwillburn
Discussion Question
As you were listening to the
Network Derailment Framework,
what resonated with your own
career experience or things you’ve
observed in other leaders’ careers?
@pwillburn
First-line Supervisor
Transitioning Relationships
6 Tactics for Transitioning Relationships
1. Actively monitor your relationships
2. Start providing feedback from the data you’ve gathered (SBI)
3. Start actively asking for Feedforward/Feedback
4. Regularly discuss the team’s goals/objectives
5. Branch out with new relationships – even if they violate group
norms
6. Delegate as soon as possible
@pwillburn
High-Potential Leader
Strengthen Relationships
6 Tactics for Strengthen Relationships
1. Increase the number of different topics you discuss
2. Decrease the number of projects and relationships you manage
3. Gradual Self-Disclosure (family, hobbies, interests, fears, goals)
4. Bond through adversity, adventure, and/or exercise
5. Reciprocate + 1
6. Go out of your way for someone
@pwillburn
Middle Manager
Create Strategic Relationships
6 Tactics for Creating Strategic Relationships
1. Reach out to colleagues in the same roll
2. Ask for business advice
3. Ask for career advice
4. Introduce two people you want to meet
5. Help a contact get a job inside your organization
6. Delegate more operations to your employees
@pwillburn
Executives
Un-Insulate Network
6 Tactics for Un-Insulating Your Network
1. Tap into your Latent Network (your previous contacts)
2. Spend time at a start-up within your business sector.
3. Attend a conference you have never before attended.
4. Be a guest speaker at a local or national event.
5. Find a personal network assisstant
6. Introduce two executives at the same level who do not know
each other.
@pwillburn
Call to Action
John Locke
Jack Sheppard
Hurley
Lost relationships based on co-presence in flashbacks, through season 4
Harry Potter and the Sorcerer’s Stone: Communication Network
Severus Snape
Harry Potter
Rubeus Hagrid
Brutus Mark Antony
Caius Cassius
Downton Abbey Season 1
PHIL WILLBURN
willburnp@ccl.org
@pwillburn
NETWORK CHALLENGES THROUGHOUT A LEADER’S CAREER

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TNR2013 Phil Willburn, Network Challenges of Leaders at Different Levels in the Organization

  • 1. PHIL WILLBURN (@pwillburn) FACULTY, NETWORK SCIENTIST CENTER FOR CREATIVE LEADERSHIP THE NETWORK ROUNDTABLE CONFERENCE APRIL 2-3, 2013 NETWORK CHALLENGES THROUGHOUT A LEADER’S CAREER
  • 3. Place holder for flat land picture @pwillburn
  • 4. Place holder for vertical picture @pwillburn
  • 5. Leadership at all levels Leading Self Leading Others Leading Managers Leading the Function Leading the Organization Individual contributors, professional staff and emerging leaders Leaders of individual contributors Leaders of managers and/or senior professional staff Leaders of functions or divisions Leaders of the enterprise @pwillburn
  • 9. 1. Problems With Interpersonal Relationships 2. Difficulty Building And Leading A Team 3. Difficulty Changing Or Adapting 4. Failure To Meet Business Objectives 5. Too Narrow Functional Orientation Problems that Stall a Career @pwillburn
  • 10. Network Derailment Framework 4 key leadership transitions Predictable Network (re)Actions Network Derailment Patterns @pwillburn
  • 11. Network Challenges Throughout A Leader’s Career Predictable Network (re)Actions and Network Derailment Patterns © 2013 Center for Creative Leadership. All rights reserved. @pwillburn
  • 12. FIRST-LINE SUPERVISOR LEADING SELF LEADING OTHERS @pwillburn
  • 13. LEADING OTHERS LEADING MANAGERS HIGH-POTENTIAL LEADER @pwillburn
  • 16. LEADING MANAGERS LEADING THE FUNCTION MIDDLE MANAGER @pwillburn
  • 17. Sue & Sarah @pwillburn Relationships Type Sue Sarah Brings New Perspective to Work 12.5% 0.0% Confidante 4.7% 0.0% Connection to the Top 3.1% 1.8% Ethical Wise Mentors 3.1% 3.6% General Career Advice 1.6% 3.6% Industry Insiders - Trends 6.3% 3.6% Political Coverage or Insight 3.1% 0.0% Informal Mentor 0.0% 1.8% Mentor 0.0% 34.4% 3.6% 17.9% Be Real With at Work Sounding Board Feedback 6.3% 5.4% Business Partners 6.3% 28.6% Go to People - Get stuff done 1.6% 5.4% Technical Expertise 1.6% 1.8% Mentee 1.6% 0.0% Keep out of Trouble 0.0% 7.1% Manager 0.0% 1.8% Geographic Insiders 0.0% 17.2% 1.8% 51.8% Blow off Steam - Venting 4.7% 5.4% Emotional Support 4.7% 5.4% Familial Support 1.6% 1.8% Friends for Hobbies 4.7% 0.0% Good for a Laugh 3.1% 0.0% Quick Break Friend 1.6% 3.6% Personal Cheerleaders 3.1% 0.0% Safety Blanket - Emergency Support 1.6% 1.8% Ultimate Trusted Partner 6.3% 0.0% Work Life Balance Role Model 6.3% 0.0% Advisors for Changing Jobs 1.6% 39.1% 5.4% 23.2% Hired me into the company or Got Me My Current Role 1.6% 0.0% Successful or Unsuccessful Friends - Help Gauge my Success 7.8% 3.6% Latent Contacts Advisors 0.0% 1.8% What not to do Role Model 0.0% 9.4% 1.8% 7.1% 34.4% 17.9% Sue Sarah 17.2% 51.8% Sue Sarah 39.1% 23.2% Sue Sarah Strategic Operational Personal
  • 18. LEADING THE FUNCTION LEADING THE ORGANIZATION EXECUTIVE @pwillburn
  • 19. Karen Karen HR Finance Ops Mgr Ops Mgr Ops Mgr Ops MgCTO Staff StaffStaff Staff Staff Staff Ops Mgr Ops Mgr
  • 21. Discussion Question As you were listening to the Network Derailment Framework, what resonated with your own career experience or things you’ve observed in other leaders’ careers? @pwillburn
  • 22. First-line Supervisor Transitioning Relationships 6 Tactics for Transitioning Relationships 1. Actively monitor your relationships 2. Start providing feedback from the data you’ve gathered (SBI) 3. Start actively asking for Feedforward/Feedback 4. Regularly discuss the team’s goals/objectives 5. Branch out with new relationships – even if they violate group norms 6. Delegate as soon as possible @pwillburn
  • 23. High-Potential Leader Strengthen Relationships 6 Tactics for Strengthen Relationships 1. Increase the number of different topics you discuss 2. Decrease the number of projects and relationships you manage 3. Gradual Self-Disclosure (family, hobbies, interests, fears, goals) 4. Bond through adversity, adventure, and/or exercise 5. Reciprocate + 1 6. Go out of your way for someone @pwillburn
  • 24. Middle Manager Create Strategic Relationships 6 Tactics for Creating Strategic Relationships 1. Reach out to colleagues in the same roll 2. Ask for business advice 3. Ask for career advice 4. Introduce two people you want to meet 5. Help a contact get a job inside your organization 6. Delegate more operations to your employees @pwillburn
  • 25. Executives Un-Insulate Network 6 Tactics for Un-Insulating Your Network 1. Tap into your Latent Network (your previous contacts) 2. Spend time at a start-up within your business sector. 3. Attend a conference you have never before attended. 4. Be a guest speaker at a local or national event. 5. Find a personal network assisstant 6. Introduce two executives at the same level who do not know each other. @pwillburn
  • 27. John Locke Jack Sheppard Hurley Lost relationships based on co-presence in flashbacks, through season 4
  • 28. Harry Potter and the Sorcerer’s Stone: Communication Network Severus Snape Harry Potter Rubeus Hagrid