Revitalizing Your Enterprise Intranet

Revitalizing Your Enterprise Intranet with Drupal, Alfresco, and Acquia
Jeff Potts
Content Management Practice Lead
Optaros
Chris Fuller
Technical Architect
Optaros
Bryan House
Sr. Director, Marketing
Acquia

Agenda
Introductions
Building an effective intranet
What Drupal and Alfresco can do together
How Optaros can help you get there
Drupal support and more with the Acquia Network
Questions

Optaros
Jeff Potts and Chris Fuller
Optaros

Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco
12 November 2009
Chris Fuller, Technical Architect
Blog: http://www.optaros.com/blog/cfuller
Twitter: cfuller
Jeff Potts, Sr. Director, ECM
Blog: http://ecmarchitect.com
Twitter: jeffpotts01

Agenda
What’s Wrong with your Intranet?
What Can Drupal & Alfresco Do Together?
Activision: Drupal + Alfresco Case Study
How Does it Work?
Q&A

What we’re hearing
We need to re-do our intranet. Can you help?
Of course. But what’s wrong with the one you’ve got?
(See if any of the following typical answers fit your organization)

It’s too expensive
What’s wrong with your current intranet?
Credit: paopix

It’s not compelling from a UX perspective

It’s not flexible enough
Credit: spursfan_ace

Not to rush to the punch line, but…

Cost
Commercial support
Self support
Presentation
Drupal
Acquia
Alfresco Community
Alfresco Enterprise
Repository
Free
Cheaper than SharePoint
Cost

User Experience

Flexibility
Powerful Presentation Framework
Enterprise Repository
Loosely Coupled
Multiple ways to update content
Robust business process engine
Extensible content model
Thousands of modules to choose from
Easy to theme
Fast, efficient development model

Effective intranets
Embrace continuous improvement, perpetual beta
Are fun to use
Engaging user experience
Content that helps me get my job done
Make things easy to find
Align with key strategic initiatives of the business
Make it easy to publish
Facilitate connections
Between people
Between teams
Between projects
Can be assembled from Open Source components
And shouldn’t cost 7 figures to implement

Agenda
How Does it Work?
Q&A

Drupal – Convenience and Impact
What Does Drupal Bring to the Table?
Purpose-built community platform
4000+ open source modules for a wide range of features
Huge developer community
Infinitely customizable user interface
Easy-to-use content management tools
Integration with Enterprise systems
Existing intranet distributions, such as Open Atrium
Commercial Enterprise support from Acquia
Enterprise Integration
Single-Sign-On
LDAP
Active Directory
NTLM
CAS
Search
Acquia Search
Lucene
Endeca
Google Search Appliance
ECM
Alfresco
Other CMIS providers
Drupal Overview

Comments
Drupal Features

Forums
Drupal Features

Polls
Drupal Features

Rich User Profiles
Drupal Features

Drupal Features
Content Management
Easy-to-use interface
Powerful taxonomy
Web Content Management workflow tools
Robust content promotion tools
Role-based content management
Community
Comments
Polls
Forums
Calendars and Events
Wiki
Microblogging
Rich user profiles
Social Graph
Drupal Overview

Drupal – Flexible Interface
Drupal Interface

Alfresco – Enterprise Content Services
Fast, flexible, modular user interface
Presentation Tier
Open, scalable repository, metadata, versioning, workflow
?
Core
Multiple, disparate front-ends
Multiple content repositories
Content Services Tier
Enterprise Apps Tier
Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services.
Many organizations have multiple front-ends that need to get to the same enterprise content store.
Organizations may have multiple CMIS repositories, maybe from different vendors.
?

Agenda
How Does it Work?
Getting Started

Background
Activision Blizzard is a Video Game Publisher
Recent merger with Vivendi Games ($18B)
“…create the world’s largest and most profitable pure-play video game publisher”
$5B in Revenues Last Year
Vying with Electronic Arts for #1 Spot
Noteworthy Titles / Franchises
World of Warcraft (via Blizzard)
Guitar Hero
Call of Duty
Activision Blizzard Intranet

Case Study

User Interface

Enterprise Search
Comprehensive search
Search includes both Drupal and Alfresco content in a single query that honors permissions.

User Management
Integrated with Directory
Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.

Document Management
Alfresco for DM
Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.

Agenda
How Does it Work?
Q&A

How?
Key Ingredients
Acquia Drupal for community features, UI and WCM
Alfresco for workflow and secure document management
Drupal CMIS API module
Drupal CMIS Alfresco module
Any of the additional Drupal modules necessary to meet requirements

More about the integration module
Open Source
http://www.drupal.org/project/cmis_alfresco (GPLv2)
100% CMIS
Requires no install on the Alfresco tier
Raw capabilities
Persist web content in Alfresco
Create Drupal content from Alfresco via CMIS Sync
Upload binary files into Alfresco via Drupal
Attach binary files, created in Alfresco, to Drupal content
Execute CMIS and OpenSearch queries
Provides support for additional CMIS repositories

Implementation
The CMIS module is an enabler, but there's still work you have to do...
Find senior leadership support and other champions
Create an adoption plan
Design UI
Determine integration points (SSO, search, LDAP, etc.)
Create a security model
Determine additional contributed/custom Drupal modules to meet requirements
Create an Alfresco content model and decide on storage hierarchy
Implement business processes as Alfresco workflows
Credit: veruus

Hip, popular framework
Flexible presentation layer
Fast, clear development model
Strong community focus
When you combine the strengths of Drupal…
In Summary
Dries Buytaert, Drupal founder

Enterprise-class repository
Strong commercial ECM credibility/lineage
Best-in-class openness, programmability
…with the power of Alfresco…
John Newton, Alfresco CTO

…you get something better.
Compelling presentation framework
Tons of community features that can be easily added and built upon
Hierarchical document storage
Enterprise-class workflow
Decoupling of the front-end from the back-end with an open standard in-between

About Optaros – Solutions for Media & Ecommerce
Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives.
Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment.
Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion
ReplatformedPGATourfrom CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales
Stellent Migration to Alfresco Surf for DAM; Alfresco+Drupal Intranet; National Sales Portal for new sales team
How we work with our clients
Work jointly and transparently with client teams
Turn ideas into implementable blueprints
Commit contractually to deliver on time, on budget
Design Web 2.0 user experiences
Iteratively assemble open source software
Support the solution

Acquia, the Drupal Support Company
Enterprise & Drupal expertise
Dries Buytaert, Drupal founder
Many leading community contributors in engineering, support, and consulting
Executive experience @ IBM, webMethods, Broadvision, EMC, HP, Baan, Documentum, Interleaf, Mercury
50+ employees
$15M in capital
>350 customers

Supporting Customers, Not Modules
Full Drupal 6.x support
All modules, themes, & custom code

Drupal Support, When You Need It
25+ Drupal engineers on staff
24x7 emergency availability
Defined SLAs
Ticket tracking until satisfied resolution

Outsource Drupal Operations Management
Secure, up to date
Routine maintenance
Module & core updates
Minor modifications to content types & views
Minor modifications / updates to web stack

Unlock Content to Improve Discoverability
Filtered navigation
Content recommendations
No server infrastructure

Operate & Extend Drupal Websites

Helping Organizations Succeed with Drupal
Productive partnerships focused on customer success
Optaros
Acquia Platinum Partner
Drupal site owners
Define Projects
Using Drupal to address unique business and technical requirements on the Web.
Design, Build, Deploy
Brings vertical and technical solution expertise to build websites that meet client specifications.
Customer
Success
Maintain & Support
Acquia
Acquia Network subscriptions provide enterprise-class support, hosting and network services to ensure websites meet business objectives.

Questions
For more information, visit each of us at:
http://acquia.com
http://www.optaros.com
http://twitter.com/acquia
http://twitter.com/optaros
Contact Acquia:
sales@acquia.com
888-9-ACQUIA
Contact Optaros:
http://www.optaros.com/customer_registration
(617) 227-1855
Sign up for a free 30-day Acquia Network trial
http://acquia.com/trial
Today’s webinar recording will be posted at:
http://acquia.com/community/resources/recorded_webinars

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Revitalizing Your Enterprise Intranet

by Acquia on Feb 08, 2010

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Revitalizing Your Enterprise Intranet — Presentation Transcript