Revitalizing Your Enterprise Intranet
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Revitalizing Your Enterprise Intranet

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Learn how combining Alfresco, Acquia and Drupal can give you a powerful Social Publishing platform with everything you need to revitalize your enterprise intranet with engaging community features, and ...

Learn how combining Alfresco, Acquia and Drupal can give you a powerful Social Publishing platform with everything you need to revitalize your enterprise intranet with engaging community features, and enterprise-class document management.

Key takeaways will include:

-Why the combination of Drupal social publishing and Alfresco ECM is critical for organizations seeking to empower employees
-Typical limitations of legacy Intranets and often proprietary infrastructures including SharePoint.
-Key characteristics of effective Intranets and how to take your enterprise collaboration to the next level
-How to save time and money by leveraging open source while addressing security, business process workflow, single sign on and search requirements.
-Why enterprise commercial support for open source platforms will minimize risk and maximize ROI.
-Using Activision as a real-life example, participants will learn how to combine Drupal and Alfresco to develop a truly powerful platform in order to revitalize an intranet with both powerful community features and rock-solid document management.

Join Optaros content management experts Chris Fuller and Jeff Potts along with Bryan House of Acquia to learn how to save time and money by leveraging open source for your intranet.

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  • We’re tired of paying [pick your legacy portal/ECM vendor] for upgrades and add-ons.We spent millions of dollars on a home-grown solution and we still didn’t get what we wanted.Every time we want to make a change it costs a fortune.
  • Our current intranet looks only slightly better than Craigslist.Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.It’s easier to find something on Google than it is for me to find a critical document at my company.
  • Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.
  • It’s easier to find something on Google than it is for me to find a critical document at my company.
  • We acquire a lot of companies—our intranet has to adapt to the new structure quickly.We have a large sales force. New sales programs often require significant changes in how we communicate to our distributed team.When I want to add a new feature I’m told it isn’t supported.Changes that seem simple require development and down-time.
  • Elicit immediate employee feedback on news and information
  • Solicit ideas and foster collaboration amongst employees, teams, & colleagues
  • Easily allow content managers or employees to gather feedback on ideas and projects
  • Creating data-rich, flexible user profiles is the first step to a social tools on your intranet
  • This slide has a three-part BUILD.
  • Search Drupal content, the Alfresco repository and more with security and flexibility built in
  • Leveraging Drupal and Alfresco’s LDAP support for user management and permissions
  • Sophisticated workflow and security provided by AlfrescoTransparent interface for adding documents to the intranet in DrupalDocuments can be attachments or content

Revitalizing Your Enterprise Intranet Revitalizing Your Enterprise Intranet Presentation Transcript

  • Revitalizing Your Enterprise Intranet with Drupal, Alfresco, and Acquia
    Jeff Potts
    Content Management Practice Lead
    Optaros
    Chris Fuller
    Technical Architect
    Optaros
    Bryan House
    Sr. Director, Marketing
    Acquia
  • Agenda
    Introductions
    Building an effective intranet
    What Drupal and Alfresco can do together
    How Optaros can help you get there
    Drupal support and more with the Acquia Network
    Questions
  • Optaros
    Jeff Potts and Chris Fuller
    Optaros
  • Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco
    12 November 2009
    Chris Fuller, Technical Architect
    Blog: http://www.optaros.com/blog/cfuller
    Twitter: cfuller
    Jeff Potts, Sr. Director, ECM
    Blog: http://ecmarchitect.com
    Twitter: jeffpotts01
  • Agenda
    What’s Wrong with your Intranet?
    What Can Drupal & Alfresco Do Together?
    Activision: Drupal + Alfresco Case Study
    How Does it Work?
    Q&A
  • What we’re hearing
    We need to re-do our intranet. Can you help?
    Of course. But what’s wrong with the one you’ve got?
    (See if any of the following typical answers fit your organization)
  • It’s too expensive
    What’s wrong with your current intranet?
    Credit: paopix
  • It’s not compelling from a UX perspective
    What’s wrong with your current intranet?
  • It’s not compelling from a UX perspective
    What’s wrong with your current intranet?
  • It’s not compelling from a UX perspective
    What’s wrong with your current intranet?
  • It’s not flexible enough
    What’s wrong with your current intranet?
    Credit: spursfan_ace
  • Not to rush to the punch line, but…
  • Cost
    Commercial support
    Self support
    Presentation
    Drupal
    Acquia
    Alfresco Community
    Alfresco Enterprise
    Repository
    Free
    Cheaper than SharePoint
    Cost
  • User Experience
  • Flexibility
    Powerful Presentation Framework
    Enterprise Repository
    Loosely Coupled
    • Multiple ways to update content
    • Robust business process engine
    • Extensible content model
    • Thousands of modules to choose from
    • Easy to theme
    • Fast, efficient development model
  • Effective intranets
    Embrace continuous improvement, perpetual beta
    Are fun to use
    Engaging user experience
    Content that helps me get my job done
    Make things easy to find
    Align with key strategic initiatives of the business
    Make it easy to publish
    Facilitate connections
    Between people
    Between teams
    Between projects
    Can be assembled from Open Source components
    And shouldn’t cost 7 figures to implement
  • Agenda
    What’s Wrong with your Intranet?
    What Can Drupal & Alfresco Do Together?
    Activision: Drupal + Alfresco Case Study
    How Does it Work?
    Q&A
  • Drupal – Convenience and Impact
    What Does Drupal Bring to the Table?
    Purpose-built community platform
    4000+ open source modules for a wide range of features
    Huge developer community
    Infinitely customizable user interface
    Easy-to-use content management tools
    Integration with Enterprise systems
    Existing intranet distributions, such as Open Atrium
    Commercial Enterprise support from Acquia
    Enterprise Integration
    Single-Sign-On
    LDAP
    Active Directory
    NTLM
    CAS
    Search
    Acquia Search
    Lucene
    Endeca
    Google Search Appliance
    ECM
    Alfresco
    Other CMIS providers
    Drupal Overview
  • Comments
    Drupal Features
  • Forums
    Drupal Features
  • Polls
    Drupal Features
  • Rich User Profiles
    Drupal Features
  • Drupal Features
    Content Management
    Easy-to-use interface
    Powerful taxonomy
    Web Content Management workflow tools
    Robust content promotion tools
    Role-based content management
    Community
    Comments
    Polls
    Forums
    Calendars and Events
    Wiki
    Microblogging
    Rich user profiles
    Social Graph
    Drupal Overview
  • Drupal – Flexible Interface
    Drupal Interface
  • Alfresco – Enterprise Content Services
    Fast, flexible, modular user interface
    Presentation Tier
    Open, scalable repository, metadata, versioning, workflow
    ?
    Core
    Multiple, disparate front-ends
    Multiple content repositories
    Content Services Tier
    Enterprise Apps Tier
    Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services.
    Many organizations have multiple front-ends that need to get to the same enterprise content store.
    Organizations may have multiple CMIS repositories, maybe from different vendors.
    ?
  • Agenda
    What’s Wrong with your Intranet?
    What Can Drupal & Alfresco Do Together?
    Activision: Drupal + Alfresco Case Study
    How Does it Work?
    Getting Started
  • Background
    Activision Blizzard is a Video Game Publisher
    Recent merger with Vivendi Games ($18B)
    “…create the world’s largest and most profitable pure-play video game publisher”
    $5B in Revenues Last Year
    Vying with Electronic Arts for #1 Spot
    Noteworthy Titles / Franchises
    World of Warcraft (via Blizzard)
    Guitar Hero
    Call of Duty
    Activision Blizzard Intranet
  • Case Study
    Activision Blizzard Intranet
  • User Interface
    Activision Blizzard Intranet
  • Enterprise Search
    Activision Blizzard Intranet
    Comprehensive search
    Search includes both Drupal and Alfresco content in a single query that honors permissions.
  • User Management
    Activision Blizzard Intranet
    Integrated with Directory
    Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.
  • Document Management
    Activision Blizzard Intranet
    Alfresco for DM
    Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.
  • Agenda
    What’s Wrong with your Intranet?
    What Can Drupal & Alfresco Do Together?
    Activision: Drupal + Alfresco Case Study
    How Does it Work?
    Q&A
  • How?
    Key Ingredients
    Acquia Drupal for community features, UI and WCM
    Alfresco for workflow and secure document management
    Drupal CMIS API module
    Drupal CMIS Alfresco module
    Any of the additional Drupal modules necessary to meet requirements
  • More about the integration module
    Open Source
    http://www.drupal.org/project/cmis_alfresco (GPLv2)
    100% CMIS
    Requires no install on the Alfresco tier
    Raw capabilities
    Persist web content in Alfresco
    Create Drupal content from Alfresco via CMIS Sync
    Upload binary files into Alfresco via Drupal
    Attach binary files, created in Alfresco, to Drupal content
    Execute CMIS and OpenSearch queries
    Provides support for additional CMIS repositories
  • Implementation
    The CMIS module is an enabler, but there's still work you have to do...
    Find senior leadership support and other champions
    Create an adoption plan
    Design UI
    Determine integration points (SSO, search, LDAP, etc.)
    Create a security model
    Determine additional contributed/custom Drupal modules to meet requirements
    Create an Alfresco content model and decide on storage hierarchy
    Implement business processes as Alfresco workflows
    Credit: veruus
  • Hip, popular framework
    Flexible presentation layer
    Fast, clear development model
    Strong community focus
    When you combine the strengths of Drupal…
    In Summary
    Dries Buytaert, Drupal founder
  • Enterprise-class repository
    Strong commercial ECM credibility/lineage
    Best-in-class openness, programmability
    …with the power of Alfresco…
    John Newton, Alfresco CTO
  • …you get something better.
    Compelling presentation framework
    Tons of community features that can be easily added and built upon
    Hierarchical document storage
    Enterprise-class workflow
    Decoupling of the front-end from the back-end with an open standard in-between
  • About Optaros – Solutions for Media & Ecommerce
    Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives.
    Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment.
    Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion
    ReplatformedPGATourfrom CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales
    Stellent Migration to Alfresco Surf for DAM; Alfresco+Drupal Intranet; National Sales Portal for new sales team
    How we work with our clients
    Work jointly and transparently with client teams
    Turn ideas into implementable blueprints
    Commit contractually to deliver on time, on budget
    Design Web 2.0 user experiences
    Iteratively assemble open source software
    Support the solution
  • Acquia, the Drupal Support Company
    Enterprise & Drupal expertise
    Dries Buytaert, Drupal founder
    Many leading community contributors in engineering, support, and consulting
    Executive experience @ IBM, webMethods, Broadvision, EMC, HP, Baan, Documentum, Interleaf, Mercury
    50+ employees
    $15M in capital
    >350 customers
  • Supporting Customers, Not Modules
    Full Drupal 6.x support
    All modules, themes, & custom code
  • Drupal Support, When You Need It
    25+ Drupal engineers on staff
    24x7 emergency availability
    Defined SLAs
    Ticket tracking until satisfied resolution
  • Outsource Drupal Operations Management
    Secure, up to date
    Routine maintenance
    Module & core updates
    Minor modifications to content types & views
    Minor modifications / updates to web stack
  • Unlock Content to Improve Discoverability
    Filtered navigation
    Content recommendations
    No server infrastructure
  • Operate & Extend Drupal Websites
  • Helping Organizations Succeed with Drupal
    Productive partnerships focused on customer success
    Optaros
    Acquia Platinum Partner
    Drupal site owners
    Define Projects
    Using Drupal to address unique business and technical requirements on the Web.
    Design, Build, Deploy
    Brings vertical and technical solution expertise to build websites that meet client specifications.
    Customer
    Success
    Maintain & Support
    Acquia
    Acquia Network subscriptions provide enterprise-class support, hosting and network services to ensure websites meet business objectives.
  • Questions
    For more information, visit each of us at:
    http://acquia.com
    http://www.optaros.com
    http://twitter.com/acquia
    http://twitter.com/optaros
    Contact Acquia:
    sales@acquia.com
    888-9-ACQUIA
    Contact Optaros:
    http://www.optaros.com/customer_registration
    (617) 227-1855
    Sign up for a free 30-day Acquia Network trial
    http://acquia.com/trial
    Today’s webinar recording will be posted at:
    http://acquia.com/community/resources/recorded_webinars