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Revitalizing Your Enterprise Intranet

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Learn how combining Alfresco, Acquia and Drupal can give you a powerful Social Publishing platform with everything you need to revitalize your enterprise intranet with engaging community features, and …

Learn how combining Alfresco, Acquia and Drupal can give you a powerful Social Publishing platform with everything you need to revitalize your enterprise intranet with engaging community features, and enterprise-class document management.

Key takeaways will include:

-Why the combination of Drupal social publishing and Alfresco ECM is critical for organizations seeking to empower employees
-Typical limitations of legacy Intranets and often proprietary infrastructures including SharePoint.
-Key characteristics of effective Intranets and how to take your enterprise collaboration to the next level
-How to save time and money by leveraging open source while addressing security, business process workflow, single sign on and search requirements.
-Why enterprise commercial support for open source platforms will minimize risk and maximize ROI.
-Using Activision as a real-life example, participants will learn how to combine Drupal and Alfresco to develop a truly powerful platform in order to revitalize an intranet with both powerful community features and rock-solid document management.

Join Optaros content management experts Chris Fuller and Jeff Potts along with Bryan House of Acquia to learn how to save time and money by leveraging open source for your intranet.

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  • We’re tired of paying [pick your legacy portal/ECM vendor] for upgrades and add-ons.We spent millions of dollars on a home-grown solution and we still didn’t get what we wanted.Every time we want to make a change it costs a fortune.
  • Our current intranet looks only slightly better than Craigslist.Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.It’s easier to find something on Google than it is for me to find a critical document at my company.
  • Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.
  • It’s easier to find something on Google than it is for me to find a critical document at my company.
  • We acquire a lot of companies—our intranet has to adapt to the new structure quickly.We have a large sales force. New sales programs often require significant changes in how we communicate to our distributed team.When I want to add a new feature I’m told it isn’t supported.Changes that seem simple require development and down-time.
  • Elicit immediate employee feedback on news and information
  • Solicit ideas and foster collaboration amongst employees, teams, & colleagues
  • Easily allow content managers or employees to gather feedback on ideas and projects
  • Creating data-rich, flexible user profiles is the first step to a social tools on your intranet
  • This slide has a three-part BUILD.
  • Search Drupal content, the Alfresco repository and more with security and flexibility built in
  • Leveraging Drupal and Alfresco’s LDAP support for user management and permissions
  • Sophisticated workflow and security provided by AlfrescoTransparent interface for adding documents to the intranet in DrupalDocuments can be attachments or content
  • Transcript

    • 1. Revitalizing Your Enterprise Intranet with Drupal, Alfresco, and Acquia
      Jeff Potts
      Content Management Practice Lead
      Optaros
      Chris Fuller
      Technical Architect
      Optaros
      Bryan House
      Sr. Director, Marketing
      Acquia
    • 2. Agenda
      Introductions
      Building an effective intranet
      What Drupal and Alfresco can do together
      How Optaros can help you get there
      Drupal support and more with the Acquia Network
      Questions
    • 3. Optaros
      Jeff Potts and Chris Fuller
      Optaros
    • 4. Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco
      12 November 2009
      Chris Fuller, Technical Architect
      Blog: http://www.optaros.com/blog/cfuller
      Twitter: cfuller
      Jeff Potts, Sr. Director, ECM
      Blog: http://ecmarchitect.com
      Twitter: jeffpotts01
    • 5. Agenda
      What’s Wrong with your Intranet?
      What Can Drupal & Alfresco Do Together?
      Activision: Drupal + Alfresco Case Study
      How Does it Work?
      Q&A
    • 6. What we’re hearing
      We need to re-do our intranet. Can you help?
      Of course. But what’s wrong with the one you’ve got?
      (See if any of the following typical answers fit your organization)
    • 7. It’s too expensive
      What’s wrong with your current intranet?
      Credit: paopix
    • 8. It’s not compelling from a UX perspective
      What’s wrong with your current intranet?
    • 9. It’s not compelling from a UX perspective
      What’s wrong with your current intranet?
    • 10. It’s not compelling from a UX perspective
      What’s wrong with your current intranet?
    • 11. It’s not flexible enough
      What’s wrong with your current intranet?
      Credit: spursfan_ace
    • 12. Not to rush to the punch line, but…
    • 13. Cost
      Commercial support
      Self support
      Presentation
      Drupal
      Acquia
      Alfresco Community
      Alfresco Enterprise
      Repository
      Free
      Cheaper than SharePoint
      Cost
    • 14. User Experience
    • 15. Flexibility
      Powerful Presentation Framework
      Enterprise Repository
      Loosely Coupled
      • Multiple ways to update content
      • 16. Robust business process engine
      • 17. Extensible content model
      • 18. Thousands of modules to choose from
      • 19. Easy to theme
      • 20. Fast, efficient development model
    • Effective intranets
      Embrace continuous improvement, perpetual beta
      Are fun to use
      Engaging user experience
      Content that helps me get my job done
      Make things easy to find
      Align with key strategic initiatives of the business
      Make it easy to publish
      Facilitate connections
      Between people
      Between teams
      Between projects
      Can be assembled from Open Source components
      And shouldn’t cost 7 figures to implement
    • 21. Agenda
      What’s Wrong with your Intranet?
      What Can Drupal & Alfresco Do Together?
      Activision: Drupal + Alfresco Case Study
      How Does it Work?
      Q&A
    • 22. Drupal – Convenience and Impact
      What Does Drupal Bring to the Table?
      Purpose-built community platform
      4000+ open source modules for a wide range of features
      Huge developer community
      Infinitely customizable user interface
      Easy-to-use content management tools
      Integration with Enterprise systems
      Existing intranet distributions, such as Open Atrium
      Commercial Enterprise support from Acquia
      Enterprise Integration
      Single-Sign-On
      LDAP
      Active Directory
      NTLM
      CAS
      Search
      Acquia Search
      Lucene
      Endeca
      Google Search Appliance
      ECM
      Alfresco
      Other CMIS providers
      Drupal Overview
    • 23. Comments
      Drupal Features
    • 24. Forums
      Drupal Features
    • 25. Polls
      Drupal Features
    • 26. Rich User Profiles
      Drupal Features
    • 27. Drupal Features
      Content Management
      Easy-to-use interface
      Powerful taxonomy
      Web Content Management workflow tools
      Robust content promotion tools
      Role-based content management
      Community
      Comments
      Polls
      Forums
      Calendars and Events
      Wiki
      Microblogging
      Rich user profiles
      Social Graph
      Drupal Overview
    • 28. Drupal – Flexible Interface
      Drupal Interface
    • 29. Alfresco – Enterprise Content Services
      Fast, flexible, modular user interface
      Presentation Tier
      Open, scalable repository, metadata, versioning, workflow
      ?
      Core
      Multiple, disparate front-ends
      Multiple content repositories
      Content Services Tier
      Enterprise Apps Tier
      Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services.
      Many organizations have multiple front-ends that need to get to the same enterprise content store.
      Organizations may have multiple CMIS repositories, maybe from different vendors.
      ?
    • 30. Agenda
      What’s Wrong with your Intranet?
      What Can Drupal & Alfresco Do Together?
      Activision: Drupal + Alfresco Case Study
      How Does it Work?
      Getting Started
    • 31. Background
      Activision Blizzard is a Video Game Publisher
      Recent merger with Vivendi Games ($18B)
      “…create the world’s largest and most profitable pure-play video game publisher”
      $5B in Revenues Last Year
      Vying with Electronic Arts for #1 Spot
      Noteworthy Titles / Franchises
      World of Warcraft (via Blizzard)
      Guitar Hero
      Call of Duty
      Activision Blizzard Intranet
    • 32. Case Study
      Activision Blizzard Intranet
    • 33. User Interface
      Activision Blizzard Intranet
    • 34. Enterprise Search
      Activision Blizzard Intranet
      Comprehensive search
      Search includes both Drupal and Alfresco content in a single query that honors permissions.
    • 35. User Management
      Activision Blizzard Intranet
      Integrated with Directory
      Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.
    • 36. Document Management
      Activision Blizzard Intranet
      Alfresco for DM
      Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.
    • 37. Agenda
      What’s Wrong with your Intranet?
      What Can Drupal & Alfresco Do Together?
      Activision: Drupal + Alfresco Case Study
      How Does it Work?
      Q&A
    • 38. How?
      Key Ingredients
      Acquia Drupal for community features, UI and WCM
      Alfresco for workflow and secure document management
      Drupal CMIS API module
      Drupal CMIS Alfresco module
      Any of the additional Drupal modules necessary to meet requirements
    • 39. More about the integration module
      Open Source
      http://www.drupal.org/project/cmis_alfresco (GPLv2)
      100% CMIS
      Requires no install on the Alfresco tier
      Raw capabilities
      Persist web content in Alfresco
      Create Drupal content from Alfresco via CMIS Sync
      Upload binary files into Alfresco via Drupal
      Attach binary files, created in Alfresco, to Drupal content
      Execute CMIS and OpenSearch queries
      Provides support for additional CMIS repositories
    • 40. Implementation
      The CMIS module is an enabler, but there's still work you have to do...
      Find senior leadership support and other champions
      Create an adoption plan
      Design UI
      Determine integration points (SSO, search, LDAP, etc.)
      Create a security model
      Determine additional contributed/custom Drupal modules to meet requirements
      Create an Alfresco content model and decide on storage hierarchy
      Implement business processes as Alfresco workflows
      Credit: veruus
    • 41. Hip, popular framework
      Flexible presentation layer
      Fast, clear development model
      Strong community focus
      When you combine the strengths of Drupal…
      In Summary
      Dries Buytaert, Drupal founder
    • 42. Enterprise-class repository
      Strong commercial ECM credibility/lineage
      Best-in-class openness, programmability
      …with the power of Alfresco…
      John Newton, Alfresco CTO
    • 43. …you get something better.
      Compelling presentation framework
      Tons of community features that can be easily added and built upon
      Hierarchical document storage
      Enterprise-class workflow
      Decoupling of the front-end from the back-end with an open standard in-between
    • 44. About Optaros – Solutions for Media & Ecommerce
      Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives.
      Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment.
      Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion
      ReplatformedPGATourfrom CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales
      Stellent Migration to Alfresco Surf for DAM; Alfresco+Drupal Intranet; National Sales Portal for new sales team
      How we work with our clients
      Work jointly and transparently with client teams
      Turn ideas into implementable blueprints
      Commit contractually to deliver on time, on budget
      Design Web 2.0 user experiences
      Iteratively assemble open source software
      Support the solution
    • 45. Acquia, the Drupal Support Company
      Enterprise & Drupal expertise
      Dries Buytaert, Drupal founder
      Many leading community contributors in engineering, support, and consulting
      Executive experience @ IBM, webMethods, Broadvision, EMC, HP, Baan, Documentum, Interleaf, Mercury
      50+ employees
      $15M in capital
      >350 customers
    • 46. Supporting Customers, Not Modules
      Full Drupal 6.x support
      All modules, themes, & custom code
    • 47. Drupal Support, When You Need It
      25+ Drupal engineers on staff
      24x7 emergency availability
      Defined SLAs
      Ticket tracking until satisfied resolution
    • 48. Outsource Drupal Operations Management
      Secure, up to date
      Routine maintenance
      Module & core updates
      Minor modifications to content types & views
      Minor modifications / updates to web stack
    • 49. Unlock Content to Improve Discoverability
      Filtered navigation
      Content recommendations
      No server infrastructure
    • 50. Operate & Extend Drupal Websites
    • 51. Helping Organizations Succeed with Drupal
      Productive partnerships focused on customer success
      Optaros
      Acquia Platinum Partner
      Drupal site owners
      Define Projects
      Using Drupal to address unique business and technical requirements on the Web.
      Design, Build, Deploy
      Brings vertical and technical solution expertise to build websites that meet client specifications.
      Customer
      Success
      Maintain & Support
      Acquia
      Acquia Network subscriptions provide enterprise-class support, hosting and network services to ensure websites meet business objectives.
    • 52. Questions
      For more information, visit each of us at:
      http://acquia.com
      http://www.optaros.com
      http://twitter.com/acquia
      http://twitter.com/optaros
      Contact Acquia:
      sales@acquia.com
      888-9-ACQUIA
      Contact Optaros:
      http://www.optaros.com/customer_registration
      (617) 227-1855
      Sign up for a free 30-day Acquia Network trial
      http://acquia.com/trial
      Today’s webinar recording will be posted at:
      http://acquia.com/community/resources/recorded_webinars