Making Drupal 7 Simple to Use for Everyone

Making Drupal 7 Simple to Use for Everyone Dries Buytaert Jeﬀ Noyes Lynne Capozzi Drupal founder, Acquia CTO Director of User Experience Vice President Marketing Acquia Acquia Acquia @dries @jeﬀnoyes @bryanhouse

Housekeeping Can you hear us? Raise your hand in WebEx Unable to listen via your computer’s audio – Request phone access

Housekeeping Today’s webinar is being recorded. Slides and recording will be posted in next 24 hours at: – http://acquia.com/community/resources/recorded_webinars Submit questions via WebEx, we’ll answer as many as we can at end –Give it a try & tell us where you joining from today

Upcoming Webinars Thursday February 18th –How Open Source Frameworks for Social Publishing Eliminate WCM Shortfalls Thursday February 25th - Preview of Drupal Gardens - 15 Minutes from Design to Online Register Today - http://acquia.com/webinars

Introduction Dries Buytaert –Founder and Project Lead, Drupal –President, Drupal Association –Co-founder & CTO, Acquia Jeﬀ Noyes –Director of User Experience, Acquia

6 How did we get here?

Choosing the Right Technology A Social Publishing Platform Drupal “… is as much a Social Software platform as it is a web content management system.” content users CMS Watch, The Web CMS Report 2009 blogs / workﬂow wikis forums / taxonomy comments Content Social Mgmt Software semantic Systems Tools social ranking web social RSS tagging social analytics networks

Overview Drupal’s perceived as being hard to use.

Usability lab testing Several formal lab tests between March 2008/2009 conducted to answer these questions... – What are the main challenges to new Drupal users? – Is the language and terminology intuitive to users? – How long does it take users to perform basic web development tasks with no formal Drupal training – Do recent design changes work (password checker, vertical tabs, etc

Lab test results can’t be ignored Lots of vernacular confusion Page vs Story, Content vs Content type, Primary Links, etc. Inability to ﬁnd content after creating it Mental model of creating pages not expected Users expected WYSIWYG vs. “input format” Unable to distinguish administrative layer Overwhelming administrative page Menu confusion with parent item

A usability team is born Evolving team of 8-16 people join forces to help make Drupal easier. Two people stand out. Roy Scholten (A.K.A Yoroy) for sound design insights. Bojhan Summers for staying on top of the issues, rounding up the troops & beating the UX drum.

Acquia hires Mark Boulton

D7ux.org

Microprojects Overall information architecture Shortcuts Media manager Appearance Dashboard Proﬁle Forums Watchdog Triggers Pathauto and more...

15 Drupal 7’s user experience goal

Drupal 7’s user experience goals Make the most frequent tasks easy and less frequent tasks achievable. Design for the 80% Privilege the Content Creator Make the default settings smart

17 Drupal 7’s usability highlights

Who beneﬁts? Content Managers –People that spend most of their time managing content, e.g. writers, editors etc. Designers & Developers –People that spend most of their time building & theming sites.

Usability highlights Simplifying the content managers role.

Simpliﬁed startup options Users can now start with a common set of pre-conﬁgured features, or take the advanced route and start from scratch.

Password verify made more clear Users now have a better experience setting site credentials.

Appearance Information architecture Improvements More concrete categories for a clearer map of the Drupal system. - Emphasis on basic CMS tasks (content, structure, people etc) and pushed advance conﬁg a layer deeper (80/20)

Appearance Recently added content made easier to ﬁnd. Users can now ﬁnd recently added content by clicking “content”

Point-and-click edit. Users can now edit content more quickly and conﬁgure blocks more quickly.

Add shortcuts Quickly add shortcuts to your most used locations. Shortcuts Accelerate by creating shortcuts to most used destinations - by role

Admin layer Site layer Overlay... Clear separation of front—and back—end tasks..

Sitewide dashboard Users now have a customizable dashboard.

D7 Clearer content/help text Rewrote/removed copy – making Drupal more friendly and concise. Focused on making help more helpful. D6

Reorganized Forms Redesigned ﬁeldsets and compressed forms by using vertical tabs.

Primary actions separated from tabs Adding content used be in the same location as browsing lists of existing content.

Usability highlights Designer & developer simpliﬁcations.

Redesigned appearance Applying a theme is now modernized and easier to understand which theme is active

Adding features (modules) workﬂow improved Modules now have direct links to permissions and conﬁguration settings. Outdated modules can be updated within Drupal.

Clearing cache more accessible. Developers and themers can now clear cache without having to scroll.

Upgrade manager Modules with newly released revisions can now be updated without leaving Drupal.

36 Drupal Gardens

Built on Drupal 7 Built to help people get over the hurdle of installing Drupal and ﬁguring out which modules to use.

WYSIWYG Content can now be formatted

Media support Media can be uploaded, reused, or added from third party vendors like Flickr

40 Drupal 8 wish list...

More testing & solid metrics Drupal Gardens will become a platform for user testing and getting access to usage data.

Page improvements Improve Drupal’s page model User think about pages top down - add a page, give it a layout, add widgets, add content.

Block improvements Drag and drop features Eliminate need to duplicate blocks to place in diﬀerent regions Drop here

Module administration improvements Too much scrolling. Too often you have to click to enable/disable, scroll way down, submit. Repeat.

Easier form creation Building & styling forms should be easier. Form Builder should be advanced

Content types Creating content types and managing ﬁelds could be improved Drop here

Interaction Guidelines Interaction standards should emerge to answer questions like: – Best practice use of: tabs wizards buttons drag & drop forms & form elements etc. – Accessibility standards – Help standards

48 Summary

Thanks! D7 will be a huge step forward! The Drupal community should be proud of its accomplishments. We’re proud!

If you want to help Drupal get better... To help Drupal.org... http://drupal.org/node/704062 To help Drupal... http://drupal.org/contribute

We’re Hiring! Do you love working with Drupal? If so, Acquia is hiring: –Engineering & design –Client advisors and consulting –Inside sales Check out openings at http://acquia.com/careers

Questions For more information: – http://acquia.com Recording of today’s event and slides – http://twitter.com/acquia will be posted at: http://acquia.com/community/resources/ – http://twitter.com/drupal recorded_webinars Contact Acquia: – 888.9.ACQUIA – sales@acquia.com Try Drupal 7 – Sign up for beta code at http://drupalgardens.com – Download at http://drupal.org/project/drupal Download Acquia’s Drupal Stack Installers – http://acquia.com/download – Available for Debian, Ubuntu, Windows & Mac

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Making Drupal 7 Simple to Use for Everyone

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Making Drupal 7 Simple to Use for Everyone Presentation Transcript