1. DHS WCMaaS Technology Stack
Tenant Responsibility
• Leverage DHS Baseline for site development
• Provide resources to develop and implement site
• Perform testing and deployment responsibilities
(e.g. adherence to security & 508 requirements)
• Manage content
• Provide help desk support for application.
• Provide content management training
• Manage workflow
• Test site for new platform releases
• Contribute to enterprise standards, code repository,
lessons learned.
WCMaaS Service Owner Responsibility
• Manage and maintain DHS baseline – all Open Source
• Manage platform (e.g. operations, maintenance,
evolution)
• Manage platform supporting services (cloud lifecycle
management suite)
• Manage infrastructure BPA
• Provide help desk support for platform &
infrastructure
• Provide integration & migration services
Enhancing Government to Citizen Services
For Official Use Only

2. DHS Open Source Business Model
Efficiencies • Shared Operational Costs
• Limited capital expenditure
• Financial and operational transparency
• Labor Savings
Standards • Common look and feel
• Streamlined governance, processes
• Inherit compliance (e.g. SELC, Accessibility, FedRamp)
• Support Interoperability
Open Source • Full ALM support
• Build once, re-use many (e.g. code library)
• Innovation
• Reduce time and market
• Collaborative development
Security • Inherit security controls
• Reduce security burden
• Increase overall security posture
Build Once, Re-Use Many 2