Maximizing Group Collaboration in Drupal Commons 3.0 Communities
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Maximizing Group Collaboration in Drupal Commons 3.0 Communities

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Want to learn more about Acquia’s products, services, and happenings in the Drupal Community? Visit our site: http://bit.ly/yLaHO5. ...

Want to learn more about Acquia’s products, services, and happenings in the Drupal Community? Visit our site: http://bit.ly/yLaHO5.

Traditionally, companies looking to build vibrant communities in the digital space have had a choice of either expensive custom solutions which were slow to deploy and difficult to maintain or out-of-the-box solutions which had limited functionality customization options. Drupal Commons 3.0 offers both speedy deployment and robust capabilities which can be customized to suit the needs of individual communities to maximize collaboration among members.

VML has created successful communities on Drupal for clients such as PayPal, Y&R, Gavilon, and Western Union. In this webinar, we'll share some of our top tips for building public and private community sites focused on group collaboration.

What you’ll learn:
• Our top collaboration-focused features in Commons 3.0
• Best practices for the creation of internal groups to foster knowledge sharing
• How to customize the features and branding in a Commons 3.0 site
• How to easily configure your site for mobile to best support participation by group members on the go

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Maximizing Group Collaboration in Drupal Commons 3.0 Communities Maximizing Group Collaboration in Drupal Commons 3.0 Communities Presentation Transcript

  • MAXIMIZING GROUP COLLABORATION USING DRUPAL COMMONS 3
  • 01 ABOUT VML
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Introduction Karl Kedrovsky Solutions Architect kkedrovsky@vml.com Tracie Fawcett Technical Director tfawcett@vml.com
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 FACTS Founded in 1992, VML became part of WPP Group in 2001. There are more than 1,300 VMLers around the world. VML offers creative solutions at the intersection of marketing and technology. VML is a global digital marketing agency with major operations on five continents. Since its founding in 1992, VML has been dedicated to delivering creative solutions at the intersection of marketing and technology. VML engineers best-in-class digital experiences for some of the most respected and recognized brands in the world, including Carlson Hotels, Colgate-Palmolive, Dell, Dignity Memorial, English Premier League, Ford, Gatorade, Hill’s Pet Nutrition, Kashi, Kellogg, Microsoft, Pioneer Hi-Bred, SAP, Southwest Airlines, T-Mobile, U.S. Bank, Western Union and Xerox. With a successful track record in social media and mobile marketing, VML was named a Strong Performer in the Forrester Wave™: U.S. Digital Agencies — Mobile Marketing Strategy and Execution, Q1 2012. Headquartered in Kansas City, Mo., VML has principal offices in New York City, Seattle, London, Geneva, Milan, Bogotá, São Paulo, Mumbai and Singapore. VML has been a member of the WPP Group of global communication agencies since 2001. Learn more at vml.com. We Are VML
  • GLOBALDIGITALAGENCY 1,300+EMPLOYEES FOUNDEDIN1992 &PARTOFWPPGROUP Chicago Kansas City HQ Krakow London Milan Mumbai New York Sao Paulo Seattle Singapore Sydney Tokyo Warsaw VML | QUICK FACTS
  • Research Analytics Mobile SEO Branded Content & Production eCRM User Experience Media Channel Activation Creative Insights & Strategy Digital Capabilities Account & Project Management Technology
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Drupal Expertise History • We have been creating Drupal sites since 2007. • We have been an Acquia Enterprise Select Partner since 2010. Center of Excellence We have a formal Drupal practice at VML. Community We regularly contribute our work back to the Drupal community. Numbers There are more than 60 Drupal team members plus Business Systems Analysts, Quality Assurance Analysts, Technical Directors, Account Managers and Project Managers, all with a deep familiarity with Drupal.
  • VML NORTH AMERICAN CLIENTS
  • VML NAMED ONE OF “TEN STANDOUT SHOPS” IN AD AGE’S 2012 AGENCY A-LIST RANKINGS. DIGITAL AGENCIES ONE OF THE MOST AWARDED AT CANNES 2012 WITH SEVEN LIONS TOP SCORES FOR STRATEGY CURRENT OFFERING & CLIENT SATISFACTION TOP DIGITAL AGENCY IN NORTH AMERICA
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Overview and Agenda OVERVIEW • Why you should build your own community site • Guidance and best practices for successful community sites • Drupal Commons features that make it a compelling platform for building your own community site AGENDA VML will cover some best practices for building community sites that make them successful. We will then look at how Drupal Commons enables companies and communities to implement those best practices to build a compelling community site. Overview and Agenda
  • 02 SOCIAL MEDIA
  • NOT MEDIA
  • CONVERSATION
  • KEYS TO A ROBUST ONLINE COMMUNITY
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Social Community Social Media • Laser focus • Transparency • Always on • Shareability
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Laser Focus Social Media • Very specific topics • No sifting through irrelevant info • Use moderation/community management to suggest conversation goes to new room
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Transparency Social Media • Be honest about capabilities • Especially known issues • Admit you will find answer and give timeframe • Ask for help • Publicly recognize legit suggestions
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Always On Social Media • Set realistic timeframes for corporate engagement • When does most conversation happen? • What is intensity and how many community managers are needed? • Set up system for passing on top- level issues not yet resolved
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Shareability Social Media • Allow for relevant conversations to be shared outside focused community • One click away • Is it last point? Whole conversation? What is relevant and doable? • Track outside conversation and shares to determine other communities to engage in
  • 03 THE SETUP
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Wonkaladonkala Websites Overview • Need for knowledge sharing and collaboration • Not possible to “pigeonhole” people into specific roles • People need to be able to self-select their content and discussion groups • Flexibility is key, allowing people to build their own communities and sub-communities • Has to work everywhere on desktops, laptops and mobile
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Users Overview • Tracie - Site administrator • Chad - Social and Emerging Media Director • Karl - Developer • Andy - Developer
  • 04 GROUPS
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 What Are Groups? Groups • Content types that can act as containers for other content • Other content types (e.g. Post) can be designated as contained within a group
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Types of Groups Groups • Public - The group and its content is visible to everyone • Content publication is typically restricted to members • Drupal Commons adds functionality to let non-members add group content (you join the group by posting content) • Membership is either added by the group administrator or requested by user and (optionally)authorized by the administrator • Private - The group and its content are not visible to non- members • Membership is added by the group administrator only
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Permissions Groups • Content type permissions still apply • Organic groups adds additional permissions based on a user’s role within a group • You can also add roles that only apply to groups • Notes • To enable private groups we’ve enabled the OG Access Control module and added the “group visibility” field to the group bundle (only necessary for Commons prior to 3.3) • To enable per-group permissions we’ve added the “group roles and permissions” field to the group bundle.
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Creating Groups Groups • What’s Awesome In Social (owned and managed by Chad) • Public group that can be joined without authorization • Developers Only (owned and managed by Karl) • Private group that’s not visible to anyone but members
  • 05 GROUP FUNCTIONALITY
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Creating Posts/Discussions Group Functionality • Generic, general purpose content type • Uses the built in Drupal comment system
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Q&A, Polls, etc. Group Functionality • Q&A - Basic questions and answers • Polls - Built in Drupal polls, configured to be part of groups • Wiki - Pages that can be edited by anyone • Anything else - Creating new group types for Commons does take a bit of code but it’s straight forward to do
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Custom Group Content Group Functionality • Create a new content type • Clone a similar view to enable the group “filter” • Hook it into the Commons Browsing Widget • https://drupal.org/node/1782922
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Commons Additions Group Functionality • Lots of configuration and convenience extras on top of Organic Groups • e.g. Commons Browsing Widget • The Commons Groups module grants non-group members the ability to post content into groups where content in the group is public. • The ability to turn this off will be part of Commons 3.3 • “Glue code” to more tightly integrate contributed modules • e.g. Commons Radioactivity • Extensions to existing module • e.g. Commons Browsing Widget extends the Quicktabs module
  • 06 DISCOVERABILITY AND SHARABILITY
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Following Discoverability and Sharability • You can follow groups, group content, people and topics • Things you follow show up in your activity stream
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Surfacing and Promoting Content Discoverability and Sharability • Notifications - activity stream or email • Radioactivity - assigns “hotness” for content that degrades over time • Views, etc. (it’s really just content)
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Sharing On Social Networks Discoverability and Sharability • Built in sharing tools (ShareThis) • User’s social URLs are part of their profile
  • 07 CUSTOMIZING LAYOUT AND BRANDING
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Page Layout Customizing Layout and Branding • The layout and content of pages can be change by using the Panalizer. • Home page • Group page • Group post
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Theming Customizing Layout and Branding • Color pallets can be selected • New pallets can be created • Create a new theme using Commons Origins as a “starter” • Add the new colors to the stylesheet (Sass) file • Add a small custom module to add the palette listing • Entirely new, custom sub-themes can be created • Because Drupal Commons is built on the Adaptive Theme base theme you get a responsive site by default
  • 08 QUESTIONS?
  • 09 RESOURCES
  • VML MAXIMIZING GROUP COLLABORATION IN DRUPAL COMMONS 3.0 Helpful Links Resources • Acquia Webinars on Commons • https://www.acquia.com/resources/recorded_webinars • Commons Issue Queue • http://drupal.org/project/issues/commons • Improvements To Access Control In Commons 3.3 • https://drupal.org/node/1961302#comment-7256896 • https://drupal.org/node/1948224#comment-7378328
  • THANK YOU