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Andrew Hoppin, CIO, NY State Senate
 

Andrew Hoppin, CIO, NY State Senate

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    Andrew Hoppin, CIO, NY State Senate Andrew Hoppin, CIO, NY State Senate Presentation Transcript

    • Governing Online: Using Drupal To Open Up The NY State Senate Andrew Hoppin CIO, NY State Senate
    • Challenge at NYS Senate in 2009: Government 1.965, not Government 2.00x
    • NYSenateCIO Mission • TRANSPARENCY: create a more transparent legislature, • EFFICIENCY: enable Members to serve constituents in a more effective and efficient manner, at lower cost to taxpayers • PARTICIPATION: provide New Yorkers with the means to take a more participatory role in their State government, Model ʻbest technology practicesʼ for legislative bodies throughout the United States.
    • News “Clips” ($1.5MM/year) http://flickr.com/photos/rocketqueen/1573565705/
    • Constituent Relationship Management (CRM) http://flickr.com/photos/rocketqueen/1573565705/
    • Intranet 1.0 http://flickr.com/photos/rocketqueen/1573565705/
    • Hosting 1.0 http://flickr.com/photos/rocketqueen/1573565705/
    • Senate.State.NY.US http://flickr.com/photos/rocketqueen/1573565705/
    • Why An Open-Source CMS? • Needed a true CMS – hundreds of content creators on staff • Preference for Open-Source – avoid license fees – choice of consultants – ability to bring development in-house • Comfort with Open-Source – range of mature platforms in use by large enterprise – availability of professional support • Ability to Collaborate with Government Peers – Share code, roadmap, etc.
    • Why Drupal? • Considered Joomla, Django, Drupal and Wordpress • Selected Drupal based on: – widespread use in public sector (govʼt & NGOs) – module feature set for constituent use cases – local availability of PHP/MySQL talent – maturity of consultant and developer community – trajectory of the platform since 2004
    • Drupal & I
    • Development Process • Contracted outside consulting firm for – requirements gathering – design – coding – hosting • *During* external development, hired – one in-house developer – one project manager – existing in-house staff for training & QA • Deployed 3.5 months after project start – one programmer – one project manager – leveraged in-house staff for training – hundreds of bugs and features implemented since
    • New Website Ingredients • New Hosting • New Domain Name • New Policies (Content Creation, Copyright, Privacy, Terms of Service, Release of Data, Permissions) • New Processes (Requirements Gathering, Quality Assurance, Content Creation Workflows) • New Talent (Consulting Contracts, Staff) • New Tools (Videoconferencing, IRC Chat, Central Desktop, Redmine) • New Training Materials • New Communications / PR
    • NYSenate.gov • Senators (62 Mini-Sites) • Committees (~40 Mini-Sites) • Initiatives • Legislation • Open Senate • About • Video • Newsroom • Calendars
    • NYSenate.gov http://flickr.com/photos/rocketqueen/1573565705/
    • Senators Navigation http://flickr.com/photos/rocketqueen/1573565705/
    • Microsites for Senators http://flickr.com/photos/rocketqueen/1573565705/
    • Navigation for Committees http://flickr.com/photos/rocketqueen/1573565705/
    • Microsites for Committees http://flickr.com/photos/rocketqueen/1573565705/
    • Committee Events http://flickr.com/photos/rocketqueen/1573565705/
    • Calendars
    • …Content to the Cloud http://flickr.com/photos/rocketqueen/1573565705/
    • Social Web Adoption http://flickr.com/photos/rocketqueen/1573565705/
    • Social Web Use http://flickr.com/photos/rocketqueen/1573565705/
    • Constituent Communication
    • Open Senate
    • Open Legislative Data
    • Open Administrative Data
    • Advanced Content Search
    • NY Senate Mobile http://flickr.com/photos/rocketqueen/1573565705/
    • Results • 10,000s watching live events • Interaction w/ 100,00s of New Yorkers • “They are clearly setting the pace that all other legislative bodies will have to follow. The US Congress ought to be taking some clue from them.” - Sunlight Foundation Executive Director Ellen Miller • Positive Press • “Best of New York” Visionary Award
    • Why? Better Laws Less $
    • 131 Drupal Modules (+ Core Required Modules) • Activism (framework for "calls to action”) • Petition (lets Senators create own petitions) • Administration (helps site admins do their work faster) • Interrelated Gmap & Location modules (integration with Google maps) • Content templates (simplified theming of nodes w/ CCK fields) • Interrelated date & calendar modules • ImageAPI & Imagecache (upload image once, then resizes automatically as thumbnail, featured etc.) • FeedAPI • Service links (social bookmarks) • Captcha • Wysiwyg • Services
    • 19 Custom Drupal Modules • Variety of custom views and blocks provide glue to make all the other Drupal modules play together better • NYSS Editors module (permission systems for Office and Web Editors) • NYSS Node module own db table w/ extra info required about each Open Data item • Nyss_leginfo uses RESTful OpenLeg API • (upcoming) Integration w/ Open Legislation • (upcoming) Distributed Authentication • (upcoming) Ideas Crowdsourcing • (upcoming) Unified Commenting
    • Cloud Hosting http://flickr.com/photos/rocketqueen/1573565705/
    • Followup @ahoppin @NYSenateCIO NYSenate.gov/department/cio http://github.com/nysenatecio Hoppin@Senate.State.NY.US Ciodesk@Senate.State.NY.US