Employee Success Obstacle Course

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The powerful combination of engaged employees and brilliant performance is critical to business success.

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Employee Success Obstacle Course

  1. 1. MASTER THE EMPLOYEE SUCCESSTM OBSTACLE COURSE
  2. 2. Changing your company’s culture is a marathon, not a sprint.
  3. 3. You wouldn’t run a marathon without stretching, right?
  4. 4. Start with these warm-up exercises:
  5. 5. Start with these warm-up exercises: Set business objectives
  6. 6. Start with these warm-up exercises: Set business objectives Define corporate values
  7. 7. Start with these warm-up exercises: Set business objectives Define corporate values Identify desired behaviors
  8. 8. Start with these warm-up exercises: Set business objectives Define corporate values Identify desired behaviors Set a budget
  9. 9. Start with these warm-up exercises: Set business objectives Define corporate values Identify desired behaviors Set a budget Survey your employees— what motivates them the most?
  10. 10. Now you’re warmed up! Ready, set, go:
  11. 11. Obstacle 1: Employees won’t participate
  12. 12. Obstacle 1: Employees won’t participate Think again! Recognition drives employees’ intrinsic motivation to succeed.
  13. 13. Obstacle 2: No one has time to recognize
  14. 14. Obstacle 2: No one has time to recognize Sure they do! Try these sprints:
  15. 15. Saying “thank you” 1 second
  16. 16. Saying “thank you” 1 second 30 secondsSending an email
  17. 17. Saying “thank you” 1 second 30 seconds 45 seconds Sending an email Leaving a voicemail
  18. 18. Saying “thank you” 1 second 30 seconds 45 seconds 60 seconds Sending an email Leaving a voicemail Writing a card
  19. 19. Saying “thank you” 1 second 30 seconds 45 seconds 60 seconds 90 seconds Sending an email Leaving a voicemail Writing a card Giving a gift certificate
  20. 20. Obstacle 3: Senior leaders don’t support recognition
  21. 21. Obstacle 3: Senior leaders don’t support recognition Remember, you’re on the same team! Explain what Employee Success™ can do for their bottom line.
  22. 22. Organizations with high engagement are 78% more productive.1 78%
  23. 23. Engaged employees are 87 percent less likely to leave.2 87%
  24. 24. Managers who recognize increase engagement by 60%.3 60%
  25. 25. Read our paper on obtaining executive buy-in. Need more help?
  26. 26. Obstacle 4: Managers don’t feel it’s their job
  27. 27. Obstacle 4: Managers don’t feel it’s their job Managers are valuable members of the team.
  28. 28. 3 out of 4 people leaving their jobs aren’t quitting their companies; they’re quitting their managers…4
  29. 29. …but a culture of Employee Success decreases involuntary turnover by more than 30 percent.5
  30. 30. If managers want to retain their top talent, they need to get on board.
  31. 31. Obstacle 5: Our budget is too small
  32. 32. Obstacle 5: Our budget is too small You don’t need much—budget 1-3% of an employee’s base salary for recognition.6
  33. 33. Obstacle 6: We can’t measure success
  34. 34. Obstacle 6: We can’t measure success Consolidate your efforts into one online program, then…
  35. 35. …identify the behaviors you want to reinforce and generate reports to measure the change over time.
  36. 36. What you want How to measure it Increased sales Sales reports, KPIs
  37. 37. What you want How to measure it Improved morale Employee engagement surveys
  38. 38. What you want How to measure it Lower turnover Employee retention reports
  39. 39. You made it to the finish line! But don’t stop now—keep training and you’ll improve your future performance.
  40. 40. Your training regimen: Solicit feedback from employees Set benchmarks and checkpoints Plan for ongoing optimization
  41. 41. For an easy-to-share version of these tips check out the infographic. Changing your company’s culture is a marathon, not a sprint. And you wouldn’t run a marathon without stretching, right? Set business objectives Define corporate values Identify desired behaviors Set a budget Survey your employees to find out what kinds of recognition will motivate them the most Before you tackle the Employee Success obstacle course, try these warm-up exercises: Your employees are your business, but creating a recognition-rich culture that amplifies brilliant performance can be a challenge. We’ll help you navigate the recognition obstacle course to fuel Employee Success™—a win-win scenario that improves employee engagement and drives successful business results—and get you to the finish line. Let’s go! DISENGAGEMENT OVERCOME THE OBSTACLES OF DISENGAGEMENT TACKLE THE RECOGNITION OBSTACLE COURSE AND TURN DISENGAGEMENT INTO RESULTS OVERCOME THE OBSTACLES OF Think again! Recognition drives employees’ intrinsic motivation to achieve, increasing their engagement and amplifying key behaviors that drive results—especially when recognized by peers. Enable peer-to-peer recognition in your organization to abolish top-down hierarchy and allow everyone to x01 EMPLOYEES WON’T PARTICIPATE Obstacle 01 THE WARM UP READY, SET, GO!
  42. 42. Achievers inspires Employee Success™ . Our software helps global companies dramatically increase employee engagement, retention, and performance to drive overall business success. www.achievers.com
  43. 43. Sources: 1. “Hewitt point of view: What Makes a Company a Best Employer?” Hewitt and Associates. 2009. Web. 8 Apr. 2013. 2. Lockwood, Nancy R. “Leveraging Employee Engagement for Competitive Advantage: HR’s Strategic Role.” HR Magazine Mar 2007 3. “The Power of Recognition from Managers.” Towers Watson, Oct. 2010 4. National Business Research Institute, http://www.nbrii.com/blog/employee-engagement-infographic/ 5. “Predictions for 2013” by Bersin by Deloitte 6. Recognition Professionals International (RPI). Web. 28 March 2013. http://www.recognition.org/displaycom- mon.cfm?an=1subarticlenbr=863

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