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The Insurance Reporting Challenge:
Building an Integrated
Framework
2
Solvency II Pillar III increases reporting
requirements in terms of volume, frequency,
timeliness and complexity. These, in turn,
have a direct bearing on insurers’ data,
processes, methodologies and organization.
The pressure put on insurers to enhance their
reporting calls for a revamped closing and
reporting framework where integration is part
of the approach. Beyond the new Solvency II
requirements, reporting, in our view, remains
a pressing issue at the global level.
Thanks to renewed field-testing, dry runs
and preparatory exercises, the operational
challenges of closing the books in the new
Solvency II regime have been explored,
including issues such as timeliness of
actuarial calculations, completeness of
control checks, the operability of the
required look-through approach, the
comprehensiveness of the data and the
embedding of the entire data and information
production value chain into insurers’ existing
frameworks. These issues (and others)
should be addressed via action plans to find
ways to simplify, rationalize, and automate
processes, methods and organization.
Responding to these is necessary, we believe,
but not sufficient to addressing the reporting
challenge facing insurers.
Finance, risk and prudential closings are
more or less functionally linked, and their
production processes and organizational
definitions should not be treated in silos.
Failure to embrace a comprehensive
perspective may jeopardize insurers’ capacity
to effectively address regulatory demands.
The multitude of regimes such as Generally
Accepted Accounting Principles (GAAP),
International Financial Reporting Standards
(IFRS) and the Market Consistent Embedded
Value (MCEV), will require the closing of
books under each standard. This should
encourage insurers to approach these
standards and requirements using an
integrated framework covering processes,
systems and people dimensions. Solvency II
and its pillars should be embedded into this
integrated framework.
With legal submission deadlines becoming
stricter up until 2020―for year-end as well as
quarter-end reporting―and with new reporting
requirements concerning multiple stakeholders
from the accounting and actuarial areas,
insurers are encouraged to streamline their
finance and risk reporting and production
processes. This could allow forward-looking
insurers to set up a more efficient and
effective reporting framework.
Introduction
In recent months, the reporting component
of Solvency II has become a major concern
for insurance companies operating in Europe.
3
With the January 1, 2016 implementation
of Solvency II, insurers might find themselves
having to address both Solvency I and II
regulatory requirements over the near term.
This will essentially double the reporting
burden faced by insurers’ operational
teams. And, with the looming addition and
changes to reporting requirements such as
IFRS (impacting assets and liabilities), new
capital standards (impacting own funds),
new National Specific Templates (NST) and
statistical reporting requirements from the
ECB (European Central Bank) and the FSB
(Financial Stability Board), they will also
be encouraged to integrate their processes
and adopt a different operating mindset.
To avoid major bottlenecks and congestion in
submitting their different regulatory packages
to national supervisors on a timely basis, and
to deal with multiple closings in a short time
frame, insurers should be planning their next
move to avoid building “reporting factories”
they won’t be able to effectively manage or
maintain in the long run.
Mutualizing efforts, reducing time spent on
producing and correcting data, industrializing
and accelerating the entire reporting
production chain are part of the overall
approach. However, by themselves, these
actions cannot deliver timely and quality
reporting on a consistent basis. As insurers
are challenged to do more with less, they
should be thinking about how to improve
the entire closing and reporting process.
We see speed, efficiency, quality, compliance
and control as the central features of every
closing blueprint.
Insurers are also encouraged to switch gears
from a “fastidious close” mindset to a “fast
close” approach allowing them to consistently
close their books on time, to multiple
standards, and report at expected closing
dates with less effort and fewer challenges.
Greater speed, and increasing flexibility to
submit reports covering multiple financial
and prudential standards, can be delivered by
building an integrated closing and reporting
framework where quantitative and qualitative
information are produced in an integrated
manner until financial communication.
4
Source: Accenture analysis based upon publicly available information from: European Insurance and Occupational Pensions Authority, European Commission,
International Accounting Standards Board, International Association of Insurance Supervisors and the Financial Stability Board, October 2015
Figure 1. High-level Global Regulatory Roadmap (as of October 2015)
As shown in Figure 1 below, there are
multiple, complex reporting requirements,
with variations and divergences in basic
components such as valuation approaches
which need to be reconciled. As insurers
respond to pressure to meet new capital,
accounting and prudential rules, they are
transforming their finance and risk operations
to produce what has been termed an
“avalanche of information.1
”
Regulations can act as a catalyst for
transformational change, but insurers
are encouraged to anticipate the content
of future rules. This will help them better
understand how the different standards
and elements should be produced and
reported by the different functions and
at different frequencies. Figure 2 shows
how switching from a layered approach
to a synchronized and integrated one is
in our view key to sustainably meeting
the insurance reporting challenge.
A Wave of Changes
Insurers are facing a rapidly evolving regulatory environment
with new and changing standards imposed by different
national, regional and global regulatory authorities.
2014
High-levelRegulatoryRoadmap
2015 2016 2017 2018 2019 …
IFRS 4 Phase 2
Level 2OMD II Level 3
FT FT BCR FT
FT ICS
01/01/16
BCR FT BCR FT
CapitalStandardsSolvencyIINewIFRS
IFRS 9
Standard development
by standard-setters
BCR: Basic Capital Requirement
CMG: Crisis Management Group
ComFrame: Common Framework for the Supervision of
Internationally Active Insurance Groups
ED: Exposure Draft
EIOPA: European Insurance and Occupational Pensions Authority
FT: Field Testing
FTA: First Time Adoption
G-SII: Global Systemically Important Insurer
HLA: Higher Loss Absorbency
IAIG: Internationally Active Insurance Group
ICS: Insurance Capital Standard
IFRS: International Financial Reporting Standards
OMD II: Omnibus II Directive
SRMP: Systemic Risk Management Plan
RRP: Recovery and Resolution Plan
Glossary:
Implementation of
required changes by
undertakings
Standard
development
milestone
Standard
implementation
milestone
Delays/Uncertainties
ComFrame
G-SII
Implementation of EIOPA interim measures Embedding of business as usual/Optimization of implemented framework/Fast-closing until steady state
BCR
Consultation
HLA
Consultation
ICS Consultation/Resolution ComFrame Consultation/ICS ComFrame Consultation/ICS
Mandatory effective
date of IFRS 9 (pending
EU endorsement)
New ED with shorter
comment period
Final standard on
Insurance Contracts
Final standard on
Financial Instruments
CMG established
+ SRMP completed
BCR + updated G-SII list HLA Proposal
RRP Private BCR
Reporting Global ICS
for IAIGs
G-SII
Plan
update
Confidential
reporting
of ICS
Confidential
reporting
of ICS
Confidential
reporting
of ICS
G-SII
Plan
update
G-SII
Plan
update
Adoption of
ICS V1.0
Adoption of
ComFrame/ICS V2.0
Double IFRS 9 implementation
(unless activation of a
deferral approach until 2020
to align both Standards)
HLA
Reporting
The forthcoming changes
will likely not be effective
before 2020
FTA possibility
FTA possibility
FT ICS
Accounting
Investment
Actuarial
Risk
Finance
Modeling
Other
Project Management Office
IT Support
Compliance
Investor Management
Capital Planning
Annually
Quarterly
Monthly
OnDemand
Other
Management
BCR, HLA, ICS
ORSA
Sensitivities
MCEV
NST, FSR, ECB
Narrative
Solvency II
IFRS (incl. 9 and 4 Ph. 2)
Local GAAP
Frequency
Type of Reporting
Contributors
5
Glossary:
ORSA: Own Risk and Solvency Assessment
Source: Accenture, October 2015
Figure 2. The Insurance Finance and Risk-wide Reporting Structure
However, the operational frameworks
developed and deployed by insurers may
be a long way from being completely
embedded, autonomous, and consistent
with their intended targets. To close the
last mile and help meet compliance targets
for Day One Reporting, insurers may need
to undertake additional initiatives.
Beyond Solvency II, there are other
regulatory changes in the finance and risk
area. These include requirements specific
to reporting templates from the ECB, or
those such as the NST or the new IFRS 9
(financial instruments) and IFRS 4 Phase II
(insurance contract) requirements. To this
we would add global capital standards such
as Basic Capital Requirements, Higher Loss
Absorbency, Insurance Capital Standards and
future Solvency II changes, including XBRL
(eXtensible Business Reporting Language)
taxonomy fine-tuning or Standard Formula
calibration. From that perspective, insurers’
finance and risk production factories
should be able to respond to regulators’
evolving demands in addition to addressing
the insurers’ organic changes, including
new product launches or M&A activity.
Preparing for Day One Reporting is a
top priority, and supervisors expect
timely submissions from insurers. But
meeting deadlines at the expense of staff
compensating for the inefficiencies of
technology or processes is not sustainable.
Insurers should be thinking strategically
about the overall architecture and framework
of their reporting production. The ultimate
objective should be a “smart factory” for
producing regulatory reporting in a lean,
rationalized, and reliable way. By combining
efficiency and timeliness, insurers can
address the sometimes conflicting demands
of compliance: Meeting deadlines and
providing high-quality data. Supervisors
have called for greater reporting maturity
in insurance, which could lead to future
regulations regarding audit standards for
Solvency II and create an even greater
need for high quality public disclosure.2
Upcoming Changes Beyond Solvency II
Solvency II regulatory reporting goes into effect on January 1,
2016. For many insurers, the effort to comply with Solvency II
requirements has been costly in terms of time, money and effort.
6
7
In addressing complex and sometimes
conflicting insurance reporting
requirements, insurers’ boards and
management teams should ask some
fundamental questions about their
existing reporting frameworks:
•	Do our tools fit our business needs and is
our architecture efficient and seamlessly
integrated between systems?
•	Are our processes properly designed
and understood at the right level by the
business teams that need to follow them?
•	Is our organization sufficiently equipped
in terms of skills, seniority mix, capacity,
technology and other resources?
•	Is the transformation roadmap clear and
correctly phased so as not to disrupt the
production teams?
•	Is our overall reporting framework
progressively improving and are we on the
right track?
•	How do we transition into business as
usual and establish a sustainable mode of
operation?
In a more operational model,
key questions would include:
•	Which target are we following to define
our end-state insurance reporting process
(2016 and beyond?)
•	What is the scope of standards we want
to envision (i.e. local GAAP, IFRS, Solvency
II Phase III, other Solvency II requirement,
other regulatory standards, internal
reporting?)
•	Which level of process granularity are we
looking at defining, for example, cross-
departmental steering versus internal
department needs?
•	Which reporting deadlines are we trying
to meet internally within our group and/or
corporate structure?
•	How do we coordinate individual and
consolidated processes with financial
communication expectations?
•	How do we coordinate quantitative with
qualitative reporting production such as
narrative appendices, regular supervisory
reporting for the Solvency and Financial
Conditions Report (RSR-SFCR), and
reference documents?
Reporting requirements may be
a driver of structural change.
The whole production value chain
offers possibilities for finding and
fixing deficiencies or insufficiencies,
including such areas as:
•	Model changes and computational
challenges
•	Links between Pillar I and Pillar III
•	Links with accounting
•	Links with ORSA
•	Quarterly reporting
•	XBRL validation and submission
•	Multiple standards reconciliation
•	Internal reporting
•	Consolidation and group specific issues
•	Embedding within business as usual
Insurers should be clear about how they
address these and other specific issues.
Dealing with Proliferating Insurance
Reporting Requirements
Current reporting processes―as well as dry runs to prepare
for Solvency II requirements―are time-consuming and
resource-intensive. They have been compared to running
a marathon each quarter.
8
There is no “one size fits all” approach
to financial reporting, but we have
found that there are some key actions
which are consistently undertaken by
insurers, such as:
•	Engaging stakeholders to absorb the
content of final Solvency II Level 3 texts
(Implementing Technical Standards and
Guidelines) to facilitate implementation
and improve ownership
•	Gauging the extent of required changes
to meet Day One Reporting standards
(in terms of IT, process, organization and
methods) to fill in what is missing
•	Reassessing current status and being able to
share this information with local controllers
(progress reporting, problems encountered,
actions taken and other items)
•	Supporting the continued ownership
of evolving requirements by the entire
company and build a culture of multi-
standard reporting
•	Defining priorities and next steps to
increase overall consistency and build
synergies among Solvency II pillars and
other reporting needs
•	Establishing a monitoring structure to
consistently and continuously improve
the reporting framework and maintain
momentum from stable state to steady state
To effectively address the increasing
multistandard reporting requirements
and the need for internal control over
improved financial and prudential
information, we believe insurers should
consider:
•	Modeling the multistandard processes
in a holistic, integrated approach and
consider reporting as a consistent object
on a data production line, where systems,
business teams and issues can address
multiple concerns
•	Designing processes at the macro
level with the ability to access greater
details concerning sub-processes,
interdependencies and points of contention.
This can help identify the best options for
simplifying, streamlining and industrializing
processes, and for organizing the annual,
quarterly or biannual calendar runs
•	Establishing a governance and control
framework across the entire value chain
to help secure multistandard productions
with the required audit trail and quality
levels, respecting deadlines and sign-offs,
including those needed for inter-standards
reconciliations
•	Defining a target state―and a roadmap
for getting there―and revisiting both
regularly to facilitate compliance by using
a progressive, step-by-step approach to
allow continuous improvement and to
maintain flexibility
•	Monitoring and anticipating regulatory
changes far enough in advance to allow for
implementation―particularly in systems―and
to prevent potential side effects associated
with imposing one standard over another
•	Integrating the different business and
IT teams in a culture of multistandard
reporting and fostering the implementation
of sound practices in the organizations,
including, in our view, moving from
a project mode basis to a production
mode basis both at the operational and
management levels
•	Regularly benchmarking against market
practices on day-to-day issues while
recognizing each company’s uniqueness
and specificity
Addressing Areas of Concern
Through the use of technologies such as
big data, analytics and digital―combined
with a robust methodology―we may
envision an innovative user experience
in which an insurer’s solvency ratio
is available on demand. The digitally
connected Chief Financial Officer (CFO)
and Chief Risk Officer (CRO) need only
look at his or her smartwatch and see in
real-time the company’s Solvency II ratio
as it responds to market developments
related to its investment portfolio or to
its policies. Though hypothetical, this may
be the future of prudential management.
Accenture is committed to help
clients embed analytics and digital
approaches. We work with clients to
tackle quantitative calculations and
reporting, and deliver analytically-driven
information that supports quicker,
smarter and more confident decision
making. Accenture brings agility to
client assignments, the capabilities
to connect people to technology and
the skills and know-how to support
sustainable interactivity in the day-to-
day management of the client’s business.
Insurance Reporting
on Demand
The Possible CFO and CRO Reality Levers and Benefits
Insurer 2.0
SOLVENCY II ratio
195%
11 June
10:56
Big data/Analytics/Cloud
Digitalized processes
Operational über-simplicity
On-demand real-time
key performance indicators
9
10
To do this, insurers should keep
five key points in mind:
1) Understand the dynamics
of reporting templates.
	 In responding to Solvency II
requirements, knowing how the Solvency
II Quantitative Reporting Templates
(QRTs) work together in addressing
business and technical validations is,
in our view, essential to building a
robust closing framework.	
	 The production of QRTs can be compared
to a railway network, both at the IT
and process levels, with cross-platform
interchanges between systems and
where junctions may bridge gaps
between actuarial engines and reporting
applications, or between an upstream
system and an accounting tool. The
different QRT processes meet at major
points of reconciliation (hubs) such as
the balance sheet (e.g. BS-C1) or the own
funds (e.g. OF-B1).
	 Increasing the efficiency of the entire
process depends on understanding
the precise linkages between current
regulatory standards, processes, sub-
processes, reconciliations and other
elements. As suggested by Figure 4, smart
workflow design and implementation of
the Solvency II closing framework may
help insurers reap tangible and scalable
benefits, particularly in dealing with
shorter closing deadlines associated with
IFRS 4 Phase II.
Building a Holistic Reporting Framework
Meeting the challenge of insurance reporting calls for a balanced view,
with both detailed and big-picture understanding of the reporting
requirements and how they translate into operational actions.
Figure 3. High-level QRT Table of Elements
Figure 4. High-level Reporting Linkages
Source: Accenture, October 2015
Source: Accenture illustrative analysis based on publicly available EIOPA documents, October 2015
=+ Data Quality
Pre-requisiteBs As Tp Re Sr Of Va Gr
94
Balance Sheet Assets Reinsurance Own Funds Group SpecificTechnical
Provisions
Solvency
Requirements
Variation
Analysis
60 89 26 29 16 3287
Data
Validations
MCR: Minimum Capital Requirement
RSR: Regular Supervision Report
SCR: Solvency Capital Requirement
SFCR: Solvency and Financial Condition Report
Glossary:
Statutory
Accounting
Statutory
Accounting
Statutory
Accounting
Assets Reinsurance Technical
Provisions
RSR-
SFCR
Balance
Sheet
Cover/
Country
Off-Balance
Sheet
Balance Sheet by
Currency
RSR-
SFCR
Own
Funds
Variation
Analysis
SCR
by Module
Global
SCR
MCR
Business
Plan
BS
at t0
SCR
at t0
Own Funds
at t0
ORSA
RSR-
SFCR
11
12
2)	Set up a tentative system of
insurance reporting beyond QRT.
	 Having identified the components of
the EIOPA QRT and grasped their
theoretical complexity, insurers can
use this as a building block to address
other insurance reporting requirements.
This, we feel, is instrumental to addressing
in an integrated and effective manner
the various demands, requirements and
granularity of requests from the different
regimes including local GAAP, IFRS
(IFRS 9 and IFRS 4 Phase II) and ORSA.
3)	Build a process which bundles Gantt
and PERT (Program Evaluation
Review Technique) dimensions.
	 This is important for understanding and
visualizing the dependencies between
reporting templates on the critical
production path and the expected
completion time for each assigned task.
By integrating logical and chronological
dimensions, the coordination team can
help steer the production of financial
and prudential deliverables and guide the
business teams in aligning their activities to
the closing framework, and thus promote
operational excellence (see Figure 5).
4) Establish a balanced process. Insurers
need the ability to access detailed
information and, if required, use
an integrated approach to address
specific issues on a timely basis.
	 This capability should be built on
knowledge and skills at both the micro
and macro levels. For example, defining
a holistic multinorm process or defining
the specific needs of a sub-process such
as financial or prudential communication
should be integrated as part of a whole, in
order to avoid discrepancy in the expected
end states. As seen in Figure 6, investor
relations communication should be fueled
by upstream key risk and performance
indicators (KRIs and KPIs) and outputs
from the closing processes including
Solvency II.
5) Despite unknowns, a proactive
mindset is encouraged.
	 Even if there are many unknowns
surrounding the implementation of
Solvency II and other major regulatory
directives, insurers are encouraged to
prepare the high-level production process
of the full reporting package, with all
components identified, and with details
	 addressed when published. This proactive
mindset and approach may help avoid
potential future problems.
Ideally, reporting should not be a siloed
activity. It overlaps multiple functions and
operations across the enterprise. Getting
reporting and the associated production
process right can help insurers better
understand their data capabilities and may
help them convert their data into valuable
insights. An integrated reporting framework
comprising multiple dimensions supporting
regulatory requirements and demands (as seen
in Figure 7), and the right technology, could
help improve the efficiency of the reporting
process and the organization’s operational
focus. This also helps management gain access
to appropriate and timely KPIs and KRIs
without stretching their people, process and
technology resources.
Figure 5. Example of a High-level Reporting Flow in a Solvency II-era
Figure 5 presents an illustrative and generic view of a high-level target reporting plan in a Solvency
II-era. This should be customized to address the insurer’s particular situation and completed with
its relevant finance and risk workstreams (depending upon factors such as the insurer’s internal
ambitions around closing dates, its geographic presence and its product portfolio among others).
Source: Accenture, October 2015
94 60 89 26 2987
FSR: Financial Stability Reporting
Solo Group
Glossary:Legend:
National
January February March April May June July AugustOctober DecemberSeptember November September
mid-
QRT
FSR
National Reporting (= NST + Financial
Accounts and Appendices)
Reporting QRT and RSR-SFCR
QRT QRT QRT
QRT and
RSR-SFCR
QRT
FSR
QRT QRT
FSR FSRFSR
ECB ECB ECB ECB
FSR FSR
W+14
W+5 W+5 W+5 W+5 W+11
W+7 W+7 W+7 W+7
W+20
Annual Process
Q4 Process Q2 ProcessQ3 Process
QRT
FSR
QRT
FSR
W+11 W+11W+11
ORSAORSA
ORSAActuarial Report
Q1 Process
W+14 (depending on the National Supervisor)
13
Figure 6. Integrating Solvency II within External Communication
Figure 7. Connecting the Different Insurance Standards in a Consistent Way
Source: Accenture, October 2015
Source: Accenture, October 2015
$
€ 61
67894
SCR
Available
Capital
24
Multiple Inputs
Market-Value
Balance Sheet
Best
Estimate
Own
Funds Solvency II Metrics
Solvency II Coverage Ratio
Ratings
CFO, Management, Stakeholders, Analysts…
External
Communication
Key Indicator
Financial
Community
Key Output
QRT
SFCR
Local GAAP
IFRS
Solvency II
Business Plan
ORSA
Sensitivities
NST FSR
MCEV
ECB
Conclusion
By now, insurers should have developed
a roadmap to prepare for the January 1, 2016
Solvency II implementation and Day One
requirements.
There are numerous areas requiring
attention and fine-tuning. These include the
effectiveness and efficiency of the Solvency
II production reporting framework, the
proper grasp and understanding of final
QRT content and requirements, accelerating
the calculation and reporting process, and
alignment with other data collection needs
(both qualitative and quantitative.)
The introduction of new, complex reporting
requirements such as Solvency II Pillar
III, IFRS 9 and IFRS 4 Phase II, and the
convergence of financial and prudential
standards, finance and risk, and static and
dynamic data calls for a sophisticated and
holistic approach to reporting using solid
capabilities. Insurers may take advantage
of the changes in reporting standards to
strengthen their reporting frameworks from
an integrated (end-to-end) perspective and
thus benefit the entire company.
We believe insurers who see beyond their
short-term compliance efforts and, instead,
implement an effective reporting function,
position themselves to improve the overall
performance of their business units while
avoiding compliance issues. They can reach
this desired state by addressing reporting
process issues in a holistic approach.
Streamlining production frameworks in
an integrated way―with deep functional
understanding and knowledge in the IT
area―is not an easy task. However, we
encourage insurers to follow this path as
this may help the data production value chain
run more smoothly and reliably. This provides
a benefit to all insurers addressing regulatory
regimes that are still in flux.
Accenture Finance & Risk Services brings
together Accenture’s consulting, technology
and outsourcing assets along with deep
insurance industry knowledge to help insurers
meet changing external market challenges
and respond to their complexities with
confidence. We understand the finance and
risk space and work with insurers to deliver
IT and business-oriented applications and
systems to drive competitive advantage.
Figure 8 offers a quick overview of how
Accenture can help insurers address their
finance and risk transformation.
As Solvency II is about to come into force, insurers are under
pressure to incorporate data and content of greater quality
into their financial reporting.
14
Accenture Finance
and Risk Integrated
Insurance Reporting
Transformation
Finance and Risk
Optimization Triangle
CFOs and CROs in the insurance industry
face a tsunami of regulatory changes
and economic pressure requiring them
to do more with less.
We bring together Accenture’s...
What is the burning platform?
Key offerings and services
What do we do?
Functional focus
Did you know...
For more information, visit
www.accenture.com/financeandrisk
• Increasing multistandards
regulatory demands
• Growing focus on finance and
risk convergence
• Intensifying pressures on cost reductions
Insurance
Finance and
Risk functional
knowledge
Technology
Consulting
Operations
capabilities
+ +
To address these looming challenges,
firms should re-evaluate their operating
frameworks and re-define the way their
teams operate. They should define their
specific transformation ambition articulating
functional and IT scopes and levels of
efficiency and integration.
Our focus: Develop integrated
solutions to help clients embed
compliant, streamlined and
effective processes into their
business as usual activities. We help
them to define and implement
consistent, efficient, operational,
and fully-articulated, multiclose
and multinorm target frameworks.
We help insurers streamline their operating
frameworks in terms of process and
organization, integrate finance and risk
functions, align and integrate disparate
sources of data, and deliver the technology
solutions to operate in a seamless and
integrated way (from collection to
communication of data through calculation
and reporting).
1. Solvency II (MVBS, ORSA, QRT, RSR…)
2. Integrated Fast-Close (Statutory/Prudential)
3. Accounting/Actuarial Convergence
4. End-to-End Reporting Framework
5. Financial Communication (KPI, Steering…)
6. Regulatory Reporting (NST, ECB, FSB…)
7. Process Remediation (Audit, Control…)
8. Finance and Risk Transformation
9. New Standards (IFRS 4/9, BCR, HLA…)
10. Business Intelligence and Analytics
We have finance
and risk resources in
We provide services to
all types of insurers
Actuary Accounting Reporting
Key areas we work with...
+40 Life/Non-Life
Reinsurer
Solo/Group…countries
Risk/
Calculating
business
services
General/
Technical
accounting,
Investments,
Consolidation
Regulatory/
Internal,
Financial
communication
Focus on streamlining operational
processes and operations to address
regulations and cost pressures.
• Increased cost
of operations
• Need for
timeliness,
consistency
and accuracy
• Increased
capital,
accounting,
prudential
and reporting
requirements
Costs
Complexity Regulations
Streamline
processes
Align
data and
calculations
Deliver
technology
Access
talent
15
Figure 8. Accenture’s Approach to Insurance Reporting Transformation
Source: Accenture, October 2015
Copyright © 2015 Accenture
All rights reserved.
Accenture, its logo, and
High Performance Delivered
are trademarks of Accenture.
15-4338
References
1. “Sergio Balbinot conference opening
speech – 27 May 2015,” Insurance Europe.
Access at: http://www.insuranceeurope.
eu/sites/default/files/attachments/7th%20
International%20Insurance%20
Conference%20-%20Opening%20
address%20Sergio%20Balbinot.pdf
2. “Need for high quality public disclosure:
Solvency II’s report on solvency and
financial condition and the potential role
of external audit,” European Insurance
and Occupational Pensions Authority,
June 29, 2015. Access at: https://eiopa.
europa.eu/Publications/Other%20
Documents/EIOPA_high%20quality%20
public%20disclosure_Solvency%20II.pdf
About the Authors
Eric Jeanne
Eric is a Managing Director – Finance &
Risk Services, based in Paris. He specializes
in Risk Management and Finance for the
insurance industry, with a focus on Enterprise
Risk Management framework, Solvency II
and Risk and Finance architecture. Eric has
been with Accenture for more than 15 years,
leading large transformation projects at
major insurance and reinsurance companies,
and helping clients to transform their Risk
and Finance capabilities and processes.
Fabien Oulmont
Fabien is a Senior Manager – Finance & Risk
Services, based in Paris. Specialized in Finance
and Risk matters for the insurance industry,
he works with clients to transform their
processes, methods, tools and organization
to drive value. With a focus on major
regulatory agendas including Solvency II,
he brings his cross-functional and technical
skills to help insurers build, operationalize
and streamline their end-to-end financial
and prudential information capabilities.
Stay Connected
Accenture Finance & Risk Services
www.accenture.com/us-en/financial-
services-finance-risk-business-service.aspx
Connect With Us
www.linkedin.com/groups?gid=3753715
Join Us
www.facebook.com/accenture
Follow Us
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Watch Us
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About Accenture
Accenture is a leading global professional
services company, providing a broad range of
services and solutions in strategy, consulting,
digital, technology and operations. Combining
unmatched experience and specialized skills
across more than 40 industries and all business
functions—underpinned by the world’s largest
delivery network—Accenture works at the
intersection of business and technology to help
clients improve their performance and create
sustainable value for their stakeholders. With
more than 358,000 people serving clients in
more than 120 countries, Accenture drives
innovation to improve the way the world works
and lives. Visit us at www.accenture.com.
Disclaimer
This document is intended for general informational
purposes only and does not take into account the
reader’s specific circumstances, and may not reflect
the most current developments. Accenture disclaims,
to the fullest extent permitted by applicable law, any
and all liability for the accuracy and completeness of
the information in this document and for any acts or
omissions made based on such information. Accenture
does not provide legal, regulatory, audit, or tax advice.
Readers are responsible for obtaining such advice from
their own legal counsel or other licensed professionals.

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The Insurance Reporting Challenge: Building an Integrated Framework

  • 1. The Insurance Reporting Challenge: Building an Integrated Framework
  • 2. 2 Solvency II Pillar III increases reporting requirements in terms of volume, frequency, timeliness and complexity. These, in turn, have a direct bearing on insurers’ data, processes, methodologies and organization. The pressure put on insurers to enhance their reporting calls for a revamped closing and reporting framework where integration is part of the approach. Beyond the new Solvency II requirements, reporting, in our view, remains a pressing issue at the global level. Thanks to renewed field-testing, dry runs and preparatory exercises, the operational challenges of closing the books in the new Solvency II regime have been explored, including issues such as timeliness of actuarial calculations, completeness of control checks, the operability of the required look-through approach, the comprehensiveness of the data and the embedding of the entire data and information production value chain into insurers’ existing frameworks. These issues (and others) should be addressed via action plans to find ways to simplify, rationalize, and automate processes, methods and organization. Responding to these is necessary, we believe, but not sufficient to addressing the reporting challenge facing insurers. Finance, risk and prudential closings are more or less functionally linked, and their production processes and organizational definitions should not be treated in silos. Failure to embrace a comprehensive perspective may jeopardize insurers’ capacity to effectively address regulatory demands. The multitude of regimes such as Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFRS) and the Market Consistent Embedded Value (MCEV), will require the closing of books under each standard. This should encourage insurers to approach these standards and requirements using an integrated framework covering processes, systems and people dimensions. Solvency II and its pillars should be embedded into this integrated framework. With legal submission deadlines becoming stricter up until 2020―for year-end as well as quarter-end reporting―and with new reporting requirements concerning multiple stakeholders from the accounting and actuarial areas, insurers are encouraged to streamline their finance and risk reporting and production processes. This could allow forward-looking insurers to set up a more efficient and effective reporting framework. Introduction In recent months, the reporting component of Solvency II has become a major concern for insurance companies operating in Europe.
  • 3. 3 With the January 1, 2016 implementation of Solvency II, insurers might find themselves having to address both Solvency I and II regulatory requirements over the near term. This will essentially double the reporting burden faced by insurers’ operational teams. And, with the looming addition and changes to reporting requirements such as IFRS (impacting assets and liabilities), new capital standards (impacting own funds), new National Specific Templates (NST) and statistical reporting requirements from the ECB (European Central Bank) and the FSB (Financial Stability Board), they will also be encouraged to integrate their processes and adopt a different operating mindset. To avoid major bottlenecks and congestion in submitting their different regulatory packages to national supervisors on a timely basis, and to deal with multiple closings in a short time frame, insurers should be planning their next move to avoid building “reporting factories” they won’t be able to effectively manage or maintain in the long run. Mutualizing efforts, reducing time spent on producing and correcting data, industrializing and accelerating the entire reporting production chain are part of the overall approach. However, by themselves, these actions cannot deliver timely and quality reporting on a consistent basis. As insurers are challenged to do more with less, they should be thinking about how to improve the entire closing and reporting process. We see speed, efficiency, quality, compliance and control as the central features of every closing blueprint. Insurers are also encouraged to switch gears from a “fastidious close” mindset to a “fast close” approach allowing them to consistently close their books on time, to multiple standards, and report at expected closing dates with less effort and fewer challenges. Greater speed, and increasing flexibility to submit reports covering multiple financial and prudential standards, can be delivered by building an integrated closing and reporting framework where quantitative and qualitative information are produced in an integrated manner until financial communication.
  • 4. 4 Source: Accenture analysis based upon publicly available information from: European Insurance and Occupational Pensions Authority, European Commission, International Accounting Standards Board, International Association of Insurance Supervisors and the Financial Stability Board, October 2015 Figure 1. High-level Global Regulatory Roadmap (as of October 2015) As shown in Figure 1 below, there are multiple, complex reporting requirements, with variations and divergences in basic components such as valuation approaches which need to be reconciled. As insurers respond to pressure to meet new capital, accounting and prudential rules, they are transforming their finance and risk operations to produce what has been termed an “avalanche of information.1 ” Regulations can act as a catalyst for transformational change, but insurers are encouraged to anticipate the content of future rules. This will help them better understand how the different standards and elements should be produced and reported by the different functions and at different frequencies. Figure 2 shows how switching from a layered approach to a synchronized and integrated one is in our view key to sustainably meeting the insurance reporting challenge. A Wave of Changes Insurers are facing a rapidly evolving regulatory environment with new and changing standards imposed by different national, regional and global regulatory authorities. 2014 High-levelRegulatoryRoadmap 2015 2016 2017 2018 2019 … IFRS 4 Phase 2 Level 2OMD II Level 3 FT FT BCR FT FT ICS 01/01/16 BCR FT BCR FT CapitalStandardsSolvencyIINewIFRS IFRS 9 Standard development by standard-setters BCR: Basic Capital Requirement CMG: Crisis Management Group ComFrame: Common Framework for the Supervision of Internationally Active Insurance Groups ED: Exposure Draft EIOPA: European Insurance and Occupational Pensions Authority FT: Field Testing FTA: First Time Adoption G-SII: Global Systemically Important Insurer HLA: Higher Loss Absorbency IAIG: Internationally Active Insurance Group ICS: Insurance Capital Standard IFRS: International Financial Reporting Standards OMD II: Omnibus II Directive SRMP: Systemic Risk Management Plan RRP: Recovery and Resolution Plan Glossary: Implementation of required changes by undertakings Standard development milestone Standard implementation milestone Delays/Uncertainties ComFrame G-SII Implementation of EIOPA interim measures Embedding of business as usual/Optimization of implemented framework/Fast-closing until steady state BCR Consultation HLA Consultation ICS Consultation/Resolution ComFrame Consultation/ICS ComFrame Consultation/ICS Mandatory effective date of IFRS 9 (pending EU endorsement) New ED with shorter comment period Final standard on Insurance Contracts Final standard on Financial Instruments CMG established + SRMP completed BCR + updated G-SII list HLA Proposal RRP Private BCR Reporting Global ICS for IAIGs G-SII Plan update Confidential reporting of ICS Confidential reporting of ICS Confidential reporting of ICS G-SII Plan update G-SII Plan update Adoption of ICS V1.0 Adoption of ComFrame/ICS V2.0 Double IFRS 9 implementation (unless activation of a deferral approach until 2020 to align both Standards) HLA Reporting The forthcoming changes will likely not be effective before 2020 FTA possibility FTA possibility FT ICS
  • 5. Accounting Investment Actuarial Risk Finance Modeling Other Project Management Office IT Support Compliance Investor Management Capital Planning Annually Quarterly Monthly OnDemand Other Management BCR, HLA, ICS ORSA Sensitivities MCEV NST, FSR, ECB Narrative Solvency II IFRS (incl. 9 and 4 Ph. 2) Local GAAP Frequency Type of Reporting Contributors 5 Glossary: ORSA: Own Risk and Solvency Assessment Source: Accenture, October 2015 Figure 2. The Insurance Finance and Risk-wide Reporting Structure However, the operational frameworks developed and deployed by insurers may be a long way from being completely embedded, autonomous, and consistent with their intended targets. To close the last mile and help meet compliance targets for Day One Reporting, insurers may need to undertake additional initiatives. Beyond Solvency II, there are other regulatory changes in the finance and risk area. These include requirements specific to reporting templates from the ECB, or those such as the NST or the new IFRS 9 (financial instruments) and IFRS 4 Phase II (insurance contract) requirements. To this we would add global capital standards such as Basic Capital Requirements, Higher Loss Absorbency, Insurance Capital Standards and future Solvency II changes, including XBRL (eXtensible Business Reporting Language) taxonomy fine-tuning or Standard Formula calibration. From that perspective, insurers’ finance and risk production factories should be able to respond to regulators’ evolving demands in addition to addressing the insurers’ organic changes, including new product launches or M&A activity. Preparing for Day One Reporting is a top priority, and supervisors expect timely submissions from insurers. But meeting deadlines at the expense of staff compensating for the inefficiencies of technology or processes is not sustainable. Insurers should be thinking strategically about the overall architecture and framework of their reporting production. The ultimate objective should be a “smart factory” for producing regulatory reporting in a lean, rationalized, and reliable way. By combining efficiency and timeliness, insurers can address the sometimes conflicting demands of compliance: Meeting deadlines and providing high-quality data. Supervisors have called for greater reporting maturity in insurance, which could lead to future regulations regarding audit standards for Solvency II and create an even greater need for high quality public disclosure.2 Upcoming Changes Beyond Solvency II Solvency II regulatory reporting goes into effect on January 1, 2016. For many insurers, the effort to comply with Solvency II requirements has been costly in terms of time, money and effort.
  • 6. 6
  • 7. 7 In addressing complex and sometimes conflicting insurance reporting requirements, insurers’ boards and management teams should ask some fundamental questions about their existing reporting frameworks: • Do our tools fit our business needs and is our architecture efficient and seamlessly integrated between systems? • Are our processes properly designed and understood at the right level by the business teams that need to follow them? • Is our organization sufficiently equipped in terms of skills, seniority mix, capacity, technology and other resources? • Is the transformation roadmap clear and correctly phased so as not to disrupt the production teams? • Is our overall reporting framework progressively improving and are we on the right track? • How do we transition into business as usual and establish a sustainable mode of operation? In a more operational model, key questions would include: • Which target are we following to define our end-state insurance reporting process (2016 and beyond?) • What is the scope of standards we want to envision (i.e. local GAAP, IFRS, Solvency II Phase III, other Solvency II requirement, other regulatory standards, internal reporting?) • Which level of process granularity are we looking at defining, for example, cross- departmental steering versus internal department needs? • Which reporting deadlines are we trying to meet internally within our group and/or corporate structure? • How do we coordinate individual and consolidated processes with financial communication expectations? • How do we coordinate quantitative with qualitative reporting production such as narrative appendices, regular supervisory reporting for the Solvency and Financial Conditions Report (RSR-SFCR), and reference documents? Reporting requirements may be a driver of structural change. The whole production value chain offers possibilities for finding and fixing deficiencies or insufficiencies, including such areas as: • Model changes and computational challenges • Links between Pillar I and Pillar III • Links with accounting • Links with ORSA • Quarterly reporting • XBRL validation and submission • Multiple standards reconciliation • Internal reporting • Consolidation and group specific issues • Embedding within business as usual Insurers should be clear about how they address these and other specific issues. Dealing with Proliferating Insurance Reporting Requirements Current reporting processes―as well as dry runs to prepare for Solvency II requirements―are time-consuming and resource-intensive. They have been compared to running a marathon each quarter.
  • 8. 8 There is no “one size fits all” approach to financial reporting, but we have found that there are some key actions which are consistently undertaken by insurers, such as: • Engaging stakeholders to absorb the content of final Solvency II Level 3 texts (Implementing Technical Standards and Guidelines) to facilitate implementation and improve ownership • Gauging the extent of required changes to meet Day One Reporting standards (in terms of IT, process, organization and methods) to fill in what is missing • Reassessing current status and being able to share this information with local controllers (progress reporting, problems encountered, actions taken and other items) • Supporting the continued ownership of evolving requirements by the entire company and build a culture of multi- standard reporting • Defining priorities and next steps to increase overall consistency and build synergies among Solvency II pillars and other reporting needs • Establishing a monitoring structure to consistently and continuously improve the reporting framework and maintain momentum from stable state to steady state To effectively address the increasing multistandard reporting requirements and the need for internal control over improved financial and prudential information, we believe insurers should consider: • Modeling the multistandard processes in a holistic, integrated approach and consider reporting as a consistent object on a data production line, where systems, business teams and issues can address multiple concerns • Designing processes at the macro level with the ability to access greater details concerning sub-processes, interdependencies and points of contention. This can help identify the best options for simplifying, streamlining and industrializing processes, and for organizing the annual, quarterly or biannual calendar runs • Establishing a governance and control framework across the entire value chain to help secure multistandard productions with the required audit trail and quality levels, respecting deadlines and sign-offs, including those needed for inter-standards reconciliations • Defining a target state―and a roadmap for getting there―and revisiting both regularly to facilitate compliance by using a progressive, step-by-step approach to allow continuous improvement and to maintain flexibility • Monitoring and anticipating regulatory changes far enough in advance to allow for implementation―particularly in systems―and to prevent potential side effects associated with imposing one standard over another • Integrating the different business and IT teams in a culture of multistandard reporting and fostering the implementation of sound practices in the organizations, including, in our view, moving from a project mode basis to a production mode basis both at the operational and management levels • Regularly benchmarking against market practices on day-to-day issues while recognizing each company’s uniqueness and specificity Addressing Areas of Concern
  • 9. Through the use of technologies such as big data, analytics and digital―combined with a robust methodology―we may envision an innovative user experience in which an insurer’s solvency ratio is available on demand. The digitally connected Chief Financial Officer (CFO) and Chief Risk Officer (CRO) need only look at his or her smartwatch and see in real-time the company’s Solvency II ratio as it responds to market developments related to its investment portfolio or to its policies. Though hypothetical, this may be the future of prudential management. Accenture is committed to help clients embed analytics and digital approaches. We work with clients to tackle quantitative calculations and reporting, and deliver analytically-driven information that supports quicker, smarter and more confident decision making. Accenture brings agility to client assignments, the capabilities to connect people to technology and the skills and know-how to support sustainable interactivity in the day-to- day management of the client’s business. Insurance Reporting on Demand The Possible CFO and CRO Reality Levers and Benefits Insurer 2.0 SOLVENCY II ratio 195% 11 June 10:56 Big data/Analytics/Cloud Digitalized processes Operational über-simplicity On-demand real-time key performance indicators 9
  • 10. 10 To do this, insurers should keep five key points in mind: 1) Understand the dynamics of reporting templates. In responding to Solvency II requirements, knowing how the Solvency II Quantitative Reporting Templates (QRTs) work together in addressing business and technical validations is, in our view, essential to building a robust closing framework. The production of QRTs can be compared to a railway network, both at the IT and process levels, with cross-platform interchanges between systems and where junctions may bridge gaps between actuarial engines and reporting applications, or between an upstream system and an accounting tool. The different QRT processes meet at major points of reconciliation (hubs) such as the balance sheet (e.g. BS-C1) or the own funds (e.g. OF-B1). Increasing the efficiency of the entire process depends on understanding the precise linkages between current regulatory standards, processes, sub- processes, reconciliations and other elements. As suggested by Figure 4, smart workflow design and implementation of the Solvency II closing framework may help insurers reap tangible and scalable benefits, particularly in dealing with shorter closing deadlines associated with IFRS 4 Phase II. Building a Holistic Reporting Framework Meeting the challenge of insurance reporting calls for a balanced view, with both detailed and big-picture understanding of the reporting requirements and how they translate into operational actions. Figure 3. High-level QRT Table of Elements Figure 4. High-level Reporting Linkages Source: Accenture, October 2015 Source: Accenture illustrative analysis based on publicly available EIOPA documents, October 2015 =+ Data Quality Pre-requisiteBs As Tp Re Sr Of Va Gr 94 Balance Sheet Assets Reinsurance Own Funds Group SpecificTechnical Provisions Solvency Requirements Variation Analysis 60 89 26 29 16 3287 Data Validations MCR: Minimum Capital Requirement RSR: Regular Supervision Report SCR: Solvency Capital Requirement SFCR: Solvency and Financial Condition Report Glossary: Statutory Accounting Statutory Accounting Statutory Accounting Assets Reinsurance Technical Provisions RSR- SFCR Balance Sheet Cover/ Country Off-Balance Sheet Balance Sheet by Currency RSR- SFCR Own Funds Variation Analysis SCR by Module Global SCR MCR Business Plan BS at t0 SCR at t0 Own Funds at t0 ORSA RSR- SFCR
  • 11. 11
  • 12. 12 2) Set up a tentative system of insurance reporting beyond QRT. Having identified the components of the EIOPA QRT and grasped their theoretical complexity, insurers can use this as a building block to address other insurance reporting requirements. This, we feel, is instrumental to addressing in an integrated and effective manner the various demands, requirements and granularity of requests from the different regimes including local GAAP, IFRS (IFRS 9 and IFRS 4 Phase II) and ORSA. 3) Build a process which bundles Gantt and PERT (Program Evaluation Review Technique) dimensions. This is important for understanding and visualizing the dependencies between reporting templates on the critical production path and the expected completion time for each assigned task. By integrating logical and chronological dimensions, the coordination team can help steer the production of financial and prudential deliverables and guide the business teams in aligning their activities to the closing framework, and thus promote operational excellence (see Figure 5). 4) Establish a balanced process. Insurers need the ability to access detailed information and, if required, use an integrated approach to address specific issues on a timely basis. This capability should be built on knowledge and skills at both the micro and macro levels. For example, defining a holistic multinorm process or defining the specific needs of a sub-process such as financial or prudential communication should be integrated as part of a whole, in order to avoid discrepancy in the expected end states. As seen in Figure 6, investor relations communication should be fueled by upstream key risk and performance indicators (KRIs and KPIs) and outputs from the closing processes including Solvency II. 5) Despite unknowns, a proactive mindset is encouraged. Even if there are many unknowns surrounding the implementation of Solvency II and other major regulatory directives, insurers are encouraged to prepare the high-level production process of the full reporting package, with all components identified, and with details addressed when published. This proactive mindset and approach may help avoid potential future problems. Ideally, reporting should not be a siloed activity. It overlaps multiple functions and operations across the enterprise. Getting reporting and the associated production process right can help insurers better understand their data capabilities and may help them convert their data into valuable insights. An integrated reporting framework comprising multiple dimensions supporting regulatory requirements and demands (as seen in Figure 7), and the right technology, could help improve the efficiency of the reporting process and the organization’s operational focus. This also helps management gain access to appropriate and timely KPIs and KRIs without stretching their people, process and technology resources. Figure 5. Example of a High-level Reporting Flow in a Solvency II-era Figure 5 presents an illustrative and generic view of a high-level target reporting plan in a Solvency II-era. This should be customized to address the insurer’s particular situation and completed with its relevant finance and risk workstreams (depending upon factors such as the insurer’s internal ambitions around closing dates, its geographic presence and its product portfolio among others). Source: Accenture, October 2015 94 60 89 26 2987 FSR: Financial Stability Reporting Solo Group Glossary:Legend: National January February March April May June July AugustOctober DecemberSeptember November September mid- QRT FSR National Reporting (= NST + Financial Accounts and Appendices) Reporting QRT and RSR-SFCR QRT QRT QRT QRT and RSR-SFCR QRT FSR QRT QRT FSR FSRFSR ECB ECB ECB ECB FSR FSR W+14 W+5 W+5 W+5 W+5 W+11 W+7 W+7 W+7 W+7 W+20 Annual Process Q4 Process Q2 ProcessQ3 Process QRT FSR QRT FSR W+11 W+11W+11 ORSAORSA ORSAActuarial Report Q1 Process W+14 (depending on the National Supervisor)
  • 13. 13 Figure 6. Integrating Solvency II within External Communication Figure 7. Connecting the Different Insurance Standards in a Consistent Way Source: Accenture, October 2015 Source: Accenture, October 2015 $ € 61 67894 SCR Available Capital 24 Multiple Inputs Market-Value Balance Sheet Best Estimate Own Funds Solvency II Metrics Solvency II Coverage Ratio Ratings CFO, Management, Stakeholders, Analysts… External Communication Key Indicator Financial Community Key Output QRT SFCR Local GAAP IFRS Solvency II Business Plan ORSA Sensitivities NST FSR MCEV ECB
  • 14. Conclusion By now, insurers should have developed a roadmap to prepare for the January 1, 2016 Solvency II implementation and Day One requirements. There are numerous areas requiring attention and fine-tuning. These include the effectiveness and efficiency of the Solvency II production reporting framework, the proper grasp and understanding of final QRT content and requirements, accelerating the calculation and reporting process, and alignment with other data collection needs (both qualitative and quantitative.) The introduction of new, complex reporting requirements such as Solvency II Pillar III, IFRS 9 and IFRS 4 Phase II, and the convergence of financial and prudential standards, finance and risk, and static and dynamic data calls for a sophisticated and holistic approach to reporting using solid capabilities. Insurers may take advantage of the changes in reporting standards to strengthen their reporting frameworks from an integrated (end-to-end) perspective and thus benefit the entire company. We believe insurers who see beyond their short-term compliance efforts and, instead, implement an effective reporting function, position themselves to improve the overall performance of their business units while avoiding compliance issues. They can reach this desired state by addressing reporting process issues in a holistic approach. Streamlining production frameworks in an integrated way―with deep functional understanding and knowledge in the IT area―is not an easy task. However, we encourage insurers to follow this path as this may help the data production value chain run more smoothly and reliably. This provides a benefit to all insurers addressing regulatory regimes that are still in flux. Accenture Finance & Risk Services brings together Accenture’s consulting, technology and outsourcing assets along with deep insurance industry knowledge to help insurers meet changing external market challenges and respond to their complexities with confidence. We understand the finance and risk space and work with insurers to deliver IT and business-oriented applications and systems to drive competitive advantage. Figure 8 offers a quick overview of how Accenture can help insurers address their finance and risk transformation. As Solvency II is about to come into force, insurers are under pressure to incorporate data and content of greater quality into their financial reporting. 14
  • 15. Accenture Finance and Risk Integrated Insurance Reporting Transformation Finance and Risk Optimization Triangle CFOs and CROs in the insurance industry face a tsunami of regulatory changes and economic pressure requiring them to do more with less. We bring together Accenture’s... What is the burning platform? Key offerings and services What do we do? Functional focus Did you know... For more information, visit www.accenture.com/financeandrisk • Increasing multistandards regulatory demands • Growing focus on finance and risk convergence • Intensifying pressures on cost reductions Insurance Finance and Risk functional knowledge Technology Consulting Operations capabilities + + To address these looming challenges, firms should re-evaluate their operating frameworks and re-define the way their teams operate. They should define their specific transformation ambition articulating functional and IT scopes and levels of efficiency and integration. Our focus: Develop integrated solutions to help clients embed compliant, streamlined and effective processes into their business as usual activities. We help them to define and implement consistent, efficient, operational, and fully-articulated, multiclose and multinorm target frameworks. We help insurers streamline their operating frameworks in terms of process and organization, integrate finance and risk functions, align and integrate disparate sources of data, and deliver the technology solutions to operate in a seamless and integrated way (from collection to communication of data through calculation and reporting). 1. Solvency II (MVBS, ORSA, QRT, RSR…) 2. Integrated Fast-Close (Statutory/Prudential) 3. Accounting/Actuarial Convergence 4. End-to-End Reporting Framework 5. Financial Communication (KPI, Steering…) 6. Regulatory Reporting (NST, ECB, FSB…) 7. Process Remediation (Audit, Control…) 8. Finance and Risk Transformation 9. New Standards (IFRS 4/9, BCR, HLA…) 10. Business Intelligence and Analytics We have finance and risk resources in We provide services to all types of insurers Actuary Accounting Reporting Key areas we work with... +40 Life/Non-Life Reinsurer Solo/Group…countries Risk/ Calculating business services General/ Technical accounting, Investments, Consolidation Regulatory/ Internal, Financial communication Focus on streamlining operational processes and operations to address regulations and cost pressures. • Increased cost of operations • Need for timeliness, consistency and accuracy • Increased capital, accounting, prudential and reporting requirements Costs Complexity Regulations Streamline processes Align data and calculations Deliver technology Access talent 15 Figure 8. Accenture’s Approach to Insurance Reporting Transformation Source: Accenture, October 2015
  • 16. Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. 15-4338 References 1. “Sergio Balbinot conference opening speech – 27 May 2015,” Insurance Europe. Access at: http://www.insuranceeurope. eu/sites/default/files/attachments/7th%20 International%20Insurance%20 Conference%20-%20Opening%20 address%20Sergio%20Balbinot.pdf 2. “Need for high quality public disclosure: Solvency II’s report on solvency and financial condition and the potential role of external audit,” European Insurance and Occupational Pensions Authority, June 29, 2015. Access at: https://eiopa. europa.eu/Publications/Other%20 Documents/EIOPA_high%20quality%20 public%20disclosure_Solvency%20II.pdf About the Authors Eric Jeanne Eric is a Managing Director – Finance & Risk Services, based in Paris. He specializes in Risk Management and Finance for the insurance industry, with a focus on Enterprise Risk Management framework, Solvency II and Risk and Finance architecture. Eric has been with Accenture for more than 15 years, leading large transformation projects at major insurance and reinsurance companies, and helping clients to transform their Risk and Finance capabilities and processes. Fabien Oulmont Fabien is a Senior Manager – Finance & Risk Services, based in Paris. Specialized in Finance and Risk matters for the insurance industry, he works with clients to transform their processes, methods, tools and organization to drive value. With a focus on major regulatory agendas including Solvency II, he brings his cross-functional and technical skills to help insurers build, operationalize and streamline their end-to-end financial and prudential information capabilities. Stay Connected Accenture Finance & Risk Services www.accenture.com/us-en/financial- services-finance-risk-business-service.aspx Connect With Us www.linkedin.com/groups?gid=3753715 Join Us www.facebook.com/accenture Follow Us www.twitter.com/accenture Watch Us www.youtube.com/accenture About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 358,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Disclaimer This document is intended for general informational purposes only and does not take into account the reader’s specific circumstances, and may not reflect the most current developments. Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this document and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals.