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#ceo #claims #digitalinsurer #facebook #futureof #futureofinsurance #futureofinsuranceclaims #futureofunderwriting #insurance #insurance. #saas #sharingeconomy #social media #underwriting 2013/14 cmo insights survey accenture accenture 2013 us personal lines consumer survey accenture analytics in action accenture claims customer survey accenture global consumer pulse study accenture insurance agent effectiveness solution accenture life insurance platform accenture technology vision for insurers accenturecar achieving payback in insurance analytics actionable advanced analytics advice on savings agency agency channel agent agent effectiveness agent productivity aggregator agile insurer agility allianz analytics annual revenue growth annuities assurance assurance communication assureur digital auto insurance back office banking bi big data bpm brand experience brian de master business intelligence business model business opportunity business processes business solutions business value 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