Customer Centricity - The key to differentiation and growth in the P&C insurance industry.
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Notwithstanding difficult business conditions, P&C insurers ...
Notwithstanding difficult business conditions, P&C insurers
recognize that to achieve growth they have to act decisively.
Customer bases have become less dependable than ever,
while new technologies are giving early adopters a big
competitive advantage. The net result is major shifts in
market share for those which act decisively, along with
other benefits such as increased distribution efficiency.
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