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Claims at the crossroads: The data’s ready, but are insurers? (Part 2 of 6)

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Thanks to business intelligence and social media, insurers now have access to a flood of data at their fingertips. And while the data might be ready, insurers aren’t quite there yet. What will …

Thanks to business intelligence and social media, insurers now have access to a flood of data at their fingertips. And while the data might be ready, insurers aren’t quite there yet. What will separate tomorrow’s high-performance insurers from the rest will come down to how insurers use data to advance their claims functions. Accenture’s Michael Costonis explains.

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