Do the Right Things:  Practical Guidance for Adapting Your         Requirements Practices                                 ...
Ellen Gottesdiener                            President & Founder                              EBG Consulting             ...
EBG Consulting helps you deliver high-value products        your customers want and need.        EBG is a leader in enabli...
CAI Achieves IT Operational Excellence© EBG Consulting, 2012                                   4
PDU CREDITS                            FOR THIS WEBINAR                    The Project Management Institute               ...
NOW AVAILABLE!             ONLINE WEBINAR RECORDINGS                         ANYTIME ACCESS!          WWW. ITMPI.ORG / LIB...
Do the Right Things:Practical Guidance for AdaptingYour Requirements PracticesCopyright © 2012 EBG Consulting, Inc.[CAI We...
Ellen GottesdienerFounder & Principal Consultant,EBG ConsultingFacilitator, trainer, mentor, agile coach, conference advis...
requirements practices    intro     & adaptations q & a         adaptation factors summary© EBG Consulting, 2011          ...
black white© EBG Consulting, 2012    10
© EBG Consulting, 2012   11
adapt or ______© EBG Consulting, 2011                                    12
good practices© EBG Consulting, 2012                    13
good practices© EBG Consulting, 2012                    14
gradient of                           practices© EBG Consulting, 2012                 15
adaption                           factors© EBG Consulting, 2011                                     16
E n g in e e r in g              T e a m J e ll                       P r a c t ic e s                                    ...
S iz e                     C o m p le x it y    P ro je c t                                                  U sage      T...
practices© EBG Consulting, 2011                                     19
requirements                           engineering© EBG Consulting, 2012                   20
set the stage© EBG Consulting, 2012                   21
stakeholders© EBG Consulting, 2012                  22
risk management© EBG Consulting, 2012                     23
value management© EBG Consulting, 2012                      24
C R A C K customer© EBG Consulting, 2012                        25
vision© EBG Consulting, 2012            26
partnership© EBG Consulting, 2012                 27
shared understanding© EBG Consulting, 2012                          28
glossary© EBG Consulting, 2012              29
© EBG Consulting, 2012   30
multiple formal techniques© EBG Consulting, 2012                31
informal, ad hoc© EBG Consulting, 2012                      32
direct                          stakeholder                         involvement© EBG Consulting, 2012                   33
© EBG Consulting, 2012   34
rich analysis models,                         verification matrices,                          formal prioritization© EBG C...
lightweight analysis models,        ATs, informal prioritization© EBG Consulting, 2012                 36
front loaded       targeted,                          informal© EBG Consulting, 2012               37
7 product dimensions© EBG Consulting, 2012                      38
options© EBG Consulting, 2012             39
assemble options© EBG Consulting, 2012                      40
7 Ds structured conversation© EBG Consulting, 2012     41
multiple models, scenarios           continual prioritization© EBG Consulting, 2012                42
© EBG Consulting, 2012   43
formal specification                                  document© EBG Consulting, 2012                          44
low-fidelity documentation,                         tests© EBG Consulting, 2012           45
© EBG Consulting, 2012   46
inspections,                         structured walkthrus© EBG Consulting, 2012                          47
reqts– examples- tests                                                             Adapted from:                          ...
user acceptance tests,                                       demos© EBG Consulting, 2012                            49
reviews,                         prototypes© EBG Consulting, 2012                50
© EBG Consulting, 2012   51
change control,                           trace matrices© EBG Consulting, 2012                      52
refine the backlog (queue)© EBG Consulting, 2012                 53
physically track requirements © EBG Consulting, 2012         54
product roadmap© EBG Consulting, 2012                     55
summary:                              adapting                         requirements                             practices©...
customer                         involvement© EBG Consulting, 2012                 57
purposeful                         (in)compleness© EBG Consulting, 2012                     58
timing© EBG Consulting, 2012            59
documentation© EBG Consulting, 2012                   60
requirements                          management© EBG Consulting, 2012                  61
© EBG Consulting, 2012   62
adapt        green field        enhancement        package selection / config        BI, DW© EBG Consulting, 2012         ...
adapt© EBG Consulting, 2012           64
adapting© EBG Consulting, 2012              65
email ellen@ebgconsulting.com      twitter ellengott  about EBG www.ebgconsulting.com     articles www.ebgconsulting.com/a...
© EBG Consulting, 2012   67
© EBG Consulting, 2012   68
Questions?© EBG Consulting, 2012                69
CAI Sponsors                            The IT Metrics & Productivity   Institute:           • Clearinghouse Repository of...
Ellen Gottesdiener                            President & Founder                              EBG Consulting             ...
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Do the Right Things

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Practical Guidance for Adapting Your Requirements Practices

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  • x
  • x
  • 1-adapt or become irrelevant
  • Paul Ramsey – 8 June 2006 – inaugural mtg IIBA BABOK globally recognized standard for practice of business analysis. framework describes business analysis tasks that must be performed in order to understand how a solution will deliver value to the sponsoring organization.” global standard value of standard: save time, improve the quality of work AND easier to communicate with others using same standard
  • move along gradient as needed context – org, product
  • consider options
  • consider options
  • Requirements engineering refers to all the activities involved in discovering, detailing, testing, documenting and maintaining software requirements. It includes the activities involved in understanding the business needs and transforming those into requirements that are allocated to software. There two sets of activities: requirements development and requirements management.   Requirement engineering involves both development and management of requirements. Development of requirements involves much human interaction, investigation and discovery. Models can be text, visual, or a combination of both. Models communicate the requirements needed. Requirements management establishes and maintains an infrastructure for requirements, which allows for change, and establishes practices that ensure that the right software is being developed (validation) and that it is being built correctly (verification). Managing requirements is more technical and mechanical, although some of the management activities, such as change control and re-prioritizing requirements, require direct and heavy customer interaction. Note : Requirements engineering in the software industry does not address the business requirements that are not allocated to software. Those need to be owned and managed by the business (see the “Business Change Document” template in your Appendix). New or changed software results in changes for people and processes. For example, operational timings, steps, business rules and roles often change as a result of software implementation. How those changes are communicated and documented, how and when users are trained, and how and when business results are measured must be the responsibility of the business customer. This is often ignored (or addressed too late) in software projects. It is an element, however, which will make or break the success of a project.
  • Collaborative representative Authorities Committed knowledgeable
  • shared understanding – what to deliver
  • shared understanding – what to deliver
  • key ‘tool’
  • communicate directly no surrogates, knowledgeable, decision maker
  • front loaded – e&a all upfront targeted – specific, limited scope, just enuf, JIT informal
  • BA produce, Dev & Test consume BRD, SRS
  • when closely communicate, limited scope tests become documentation caution - Vanguard – take agile reqs, doc in UC after delivery – template zombie
  • may be necessary – reg env, outsourcing dev & tsting
  • UAT def cond for accpeting prod BEFORE dev starts TESTABLE demo as soon as possible
  • formal CCB
  • BL cat of unfulfilled rqts discover credible need – add pull & prepare hen ready to del
  • practices and context
  • x
  • Do the Right Things

    1. 1. Do the Right Things: Practical Guidance for Adapting Your Requirements Practices © EBG Consulting, 2012 24 April 2012 11:00 – 12:30 EST© EBG Consulting, 2012 1
    2. 2. Ellen Gottesdiener President & Founder EBG Consulting ellen@ebgconsulting.com @ellengott (twitter) Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) Michael_milutis@compaid.com© EBG Consulting, 2012 2
    3. 3. EBG Consulting helps you deliver high-value products your customers want and need. EBG is a leader in enabling productive product partnerships thorough its expertise in requirements, business analysis, collaboration, agile planning and product management.© EBG Consulting, 2012 3
    4. 4. CAI Achieves IT Operational Excellence© EBG Consulting, 2012 4
    5. 5. PDU CREDITS FOR THIS WEBINAR The Project Management Institute has accredited this webinar with PDUs© EBG Consulting, 2012 5
    6. 6. NOW AVAILABLE! ONLINE WEBINAR RECORDINGS ANYTIME ACCESS! WWW. ITMPI.ORG / LIBRARY 7 Day Free Access For All Recordings www.twitter.com/ ITMPI© EBG Consulting, 2012 6
    7. 7. Do the Right Things:Practical Guidance for AdaptingYour Requirements PracticesCopyright © 2012 EBG Consulting, Inc.[CAI Webinar | 24 April 2012] Ellen Gottesdiener www.ebgconsulting.com © EBG Consulting, 2012 7
    8. 8. Ellen GottesdienerFounder & Principal Consultant,EBG ConsultingFacilitator, trainer, mentor, agile coach, conference advisorYears of varied project and product experienceCertified Professional Facilitator, Certified Scrum MasterExpert Reviewer, contributor to IIBA BABOK® (Business Analysis Body of Knowledge) and contributor to in-progress Agile BABOK®Author: articles, books, blogNew book! (summer release) w/ Mary Gormanweb: www.ebgconsulting.comblog: www.ebgconsulting.com/blogtwitter.com/ellengotteNewsletter: Success with Requirementsfree - sign up at www.ebgconsulting.com © EBG Consulting, 2012 8
    9. 9. requirements practices intro & adaptations q & a adaptation factors summary© EBG Consulting, 2011 9
    10. 10. black white© EBG Consulting, 2012 10
    11. 11. © EBG Consulting, 2012 11
    12. 12. adapt or ______© EBG Consulting, 2011 12
    13. 13. good practices© EBG Consulting, 2012 13
    14. 14. good practices© EBG Consulting, 2012 14
    15. 15. gradient of practices© EBG Consulting, 2012 15
    16. 16. adaption factors© EBG Consulting, 2011 16
    17. 17. E n g in e e r in g T e a m J e ll P r a c t ic e s Team D o m a in F a cto rsK n o w le d g e O v e r s ig h t P r o x im it y © EBG Consulting, 2012 17
    18. 18. S iz e C o m p le x it y P ro je c t U sage Type P ro d u ct F a c to rs Im p o rta n ce o f Q u a lit y E c o n o m ic A t t r ib u t e s© EBG Consulting, 2012 18
    19. 19. practices© EBG Consulting, 2011 19
    20. 20. requirements engineering© EBG Consulting, 2012 20
    21. 21. set the stage© EBG Consulting, 2012 21
    22. 22. stakeholders© EBG Consulting, 2012 22
    23. 23. risk management© EBG Consulting, 2012 23
    24. 24. value management© EBG Consulting, 2012 24
    25. 25. C R A C K customer© EBG Consulting, 2012 25
    26. 26. vision© EBG Consulting, 2012 26
    27. 27. partnership© EBG Consulting, 2012 27
    28. 28. shared understanding© EBG Consulting, 2012 28
    29. 29. glossary© EBG Consulting, 2012 29
    30. 30. © EBG Consulting, 2012 30
    31. 31. multiple formal techniques© EBG Consulting, 2012 31
    32. 32. informal, ad hoc© EBG Consulting, 2012 32
    33. 33. direct stakeholder involvement© EBG Consulting, 2012 33
    34. 34. © EBG Consulting, 2012 34
    35. 35. rich analysis models, verification matrices, formal prioritization© EBG Consulting, 2012 35
    36. 36. lightweight analysis models, ATs, informal prioritization© EBG Consulting, 2012 36
    37. 37. front loaded targeted, informal© EBG Consulting, 2012 37
    38. 38. 7 product dimensions© EBG Consulting, 2012 38
    39. 39. options© EBG Consulting, 2012 39
    40. 40. assemble options© EBG Consulting, 2012 40
    41. 41. 7 Ds structured conversation© EBG Consulting, 2012 41
    42. 42. multiple models, scenarios continual prioritization© EBG Consulting, 2012 42
    43. 43. © EBG Consulting, 2012 43
    44. 44. formal specification document© EBG Consulting, 2012 44
    45. 45. low-fidelity documentation, tests© EBG Consulting, 2012 45
    46. 46. © EBG Consulting, 2012 46
    47. 47. inspections, structured walkthrus© EBG Consulting, 2012 47
    48. 48. reqts– examples- tests Adapted from: Agile Alliance Functional Testing Tools Open Space Workshop 2007© EBG Consulting, 2012 48
    49. 49. user acceptance tests, demos© EBG Consulting, 2012 49
    50. 50. reviews, prototypes© EBG Consulting, 2012 50
    51. 51. © EBG Consulting, 2012 51
    52. 52. change control, trace matrices© EBG Consulting, 2012 52
    53. 53. refine the backlog (queue)© EBG Consulting, 2012 53
    54. 54. physically track requirements © EBG Consulting, 2012 54
    55. 55. product roadmap© EBG Consulting, 2012 55
    56. 56. summary: adapting requirements practices© EBG Consulting, 2011 56
    57. 57. customer involvement© EBG Consulting, 2012 57
    58. 58. purposeful (in)compleness© EBG Consulting, 2012 58
    59. 59. timing© EBG Consulting, 2012 59
    60. 60. documentation© EBG Consulting, 2012 60
    61. 61. requirements management© EBG Consulting, 2012 61
    62. 62. © EBG Consulting, 2012 62
    63. 63. adapt green field enhancement package selection / config BI, DW© EBG Consulting, 2012 63
    64. 64. adapt© EBG Consulting, 2012 64
    65. 65. adapting© EBG Consulting, 2012 65
    66. 66. email ellen@ebgconsulting.com twitter ellengott about EBG www.ebgconsulting.com articles www.ebgconsulting.com/articles.php find: “Adapting Your Requirements Practices, Parts I and II” Stay tuned for Discover to Deliver© EBG Consulting, 2012 66
    67. 67. © EBG Consulting, 2012 67
    68. 68. © EBG Consulting, 2012 68
    69. 69. Questions?© EBG Consulting, 2012 69
    70. 70. CAI Sponsors The IT Metrics & Productivity Institute: • Clearinghouse Repository of Best Practices: WWW.ITMPI.ORG • Weekly Educational Newsletter: WWW.ITMPI.ORG / SUBSCRIBE • Weekly Webinars Hosted by Industry Leaders: WWW.ITMPI.ORG / WEBINARS • ACCESS WEBINAR RECORDINGS ANYTIME AT WWW.ITMPI.ORG / LIBRARY • Follow Us on TWITTER at WWW.TWITTER.COM / ITMPI • Join Our Network on LINKED IN at WWW.ITMPI.ORG/ LINKEDIN • Follow Us on FACEBOOK at WWW.ITMPI.ORG/ FACEBOOK • Find Out About Our CONFERENCES at WWW.ITMPI.ORG/ EVENTS© EBG Consulting, 2012 70
    71. 71. Ellen Gottesdiener President & Founder EBG Consulting ellen@ebgconsulting.com @ellengott (twitter) Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) Michael_milutis@compaid.com© EBG Consulting, 2012 71
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