1. QuestionnaireName: - Contact No:-Age:- E-Mail Id:-Sex: - Designation:-Q. 1 Do you use lakme products (Brand ) for Cosmetics? A. Yes B . NoQ. 2 For which Purpose you usually use lakme product’s?A.Eyes B.Lip ColourC.Face D.Nail EnamelQ.3 For How long have you been using the lakme Brand?A. Less than a year B. 1 yearC. 2 year D. Less than 5 yearE. More than 5 yearQ. 4 DO you think lakme provides quality products to it’s customers?A. Yes B.NoC. Can’t sayQ.5 What do you think is the main reason for your use of lakme product’s?A. Price B. VarietyC. Quality D. AvailabilityE. PromotipnQ.6 Any Problems you faced while using it ?
2. A. Yes (Specify ) B. NoQ.7 State your level of satisfaction / Dissatisfaction with regard to the product’sfrom lakme?* Level of Dissatisfaction 10- 20 * Level of Dissatisfaction 20-40*Level of Dissatisfaction 40-60 *Level of dissatisfaction 60-80 Q.8 what other product’s would u like to see from the lakme Brand? State any….. A.1 B.2Q.9 what changes you would like to see in lakme products? A.More Products Range B. More Shades C. Better Packaging D.All the aboveQ.10 Will you recommend lakme product’s to others?A.yes B. NoQ11 Do you think that lakme provides you with an option of healthy long lastingand Harmless make –up answer with a Statement?Q.12 would you continue to buy lakme Product’s even if there is increased to sayup-to 10-15% In Prices? A. Yes B.NoQ.13 Give your remark regarding the lakme products?