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Designing with Empathy [Breaking Development Orlando 2013]

by Founder & Technical Lead at Easy Designs on Apr 09, 2013

  • 1,822 views

Every decision we make affects the way real people experience our products. We’ve all heard the rallying cry for user-centered design, but even those of us who ascribe to that ideal often fall back ...

Every decision we make affects the way real people experience our products. We’ve all heard the rallying cry for user-centered design, but even those of us who ascribe to that ideal often fall back on our own biases and instincts when it comes to making decisions about how people experience our content and our services. Sadly, this often means we make decisions we think will be good for our "users"—that anonymous, faceless crowd—rather than actually trying to understand the perspectives, surroundings, capabilities, and disadvantages of the actual people who we are here to serve.

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Designing with Empathy [Breaking Development Orlando 2013] Designing with Empathy [Breaking Development Orlando 2013] Presentation Transcript