Metro cash n carry tqm
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Metro cash n carry tqm

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    Metro cash n carry tqm Metro cash n carry tqm Presentation Transcript

    • • Ali Muslim•Aamna Abbasi•Wajiha khalid• Madeeha Azam• Ali Awan
    • • Founded in late 1964 in Germany• Up till now 29 countries• 100,000 employees worldwide.• Largest selling brand of metro group.• Offers high level of assortment experience
    • • Announced its operations in Pakistan in January 2006.•Since then, it has established itself a potential market leader.Metro Cash & Carry have 5 stores in Pakistan Islamabad Lahore Karachi Faisalabad
    • One stop shopping National infrastructures Excellent supply chain Career opportunitiesInternationally transferable concept
    •  Metro takes the full responsibility for product warranty and guarantee.
    •  Metro provides after sale services.
    • Fruits and Spices and Pickles Fish Dairy MeatVegetables Grill Bakery Tobacco Beverages Beauty Solutions Media Home Electronics Detergents Edible Grocery Household
    • CUSTOMERS NEEDS ARE MOVING FUTURE COMPETITION FAME AND CUSTOMER LOYALTY INVESTMENT OPPURTUNITIES
    • SATISFACTION OF THE FOUR ENTIES
    • CONFIDENCE Preference Structures BUILDING over other TOOL Policy companies
    •  ISO is the worlds largest developer and publisher of International Standards. ISO is a network of the national standards institutes of 163 countries. ISO is a non-governmental organization that forms a bridge between the public and private sectors.
    •  Continuous improvement in each and every process being carried out. Documenting all the processes which are being carried out. Making and implementing Corrective and Preventative measures. Increasing employee morale. Continuous employee training.
    •  Increased customer satisfaction towards business. Insured better product and services delivery to customers. Generating improved profit levels. Improved communications both internally and externally. Reduced the need of monthly audits. Efficiently handle thousands of orders, shipments and deliveries.