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    Palm Beach County Enterprise Information Technology ... Palm Beach County Enterprise Information Technology ... Presentation Transcript

    • Palm Beach County Enterprise Information Technology Architecture January 2008
    • Table of Contents Introduction 2 Purpose of this Project 2 Enterprise Architecture Justification 2 Project Goals and Objectives 6 Information Technology Architecture Principles (Overview) 7 Architecture Specifications 9 Index of Architecture Components 11
    • I. Introduction Purpose of this Project The purpose of this document is to define the Palm Beach County technical architecture. A “technical architecture” is a conceptual framework to describe a logical or organizational structure or a set of guidelines intended to provide a cohesive whole pertaining to the infrastructure. For the purposes of this project, it will be used to describe a current state, future goals, and active guidelines for building new systems. Enterprise IT Architecture Justification Enterprise architecture standards create commonality thereby increasing the enterprise’s capability to provide effective information and services and to reduce the cost of delivering those services. Common IT standards and technology architecture will provide guidelines for security, information privacy, communication protocols, infrastructure build out, platform and operating system integration, application development, and user interfaces that will create efficiencies across a multi-disciplined environment. There is a critical need for a common set of IT standards and technology that will provide Palm Beach County with the guidelines necessary to migrate from its current environment and take advantage of new technologies with appropriate consideration for legacy systems and applications. Furthermore, it must be capable of being implemented in its entirety or in parts. The following are the major advantages of adaptive enterprise architectures (NASCIO, 2002): • Helps to identify and mitigate project risks and increase project success rates. • Provides a roadmap guiding all future technology investments and identifying and aiding in the resolution of gaps in the business and IT infrastructures.
    • • Promotes staff retention by simplifying training and support requirements. • Reduces security risks by providing standards for implementing security. • Provides interoperability because when there is consistency among the systems, computing resources can be more easily shared. • Provides enterprise integration increasing the utility of the enterprise’s data by facilitating information sharing between data stores. Sharing information means better government. Shared information minimizes clerical errors, information discrepancies, and government loopholes. Once information is collected, it is warehoused in a centralized location where it can be upgraded, backed up, archived and easily accessed many times by multiple users. • Promotes E-government initiatives by providing a common access portal for citizen access to government. Public expectation for electronic access to government information and services continues to increase. Citizens expect the same availability of information and efficiencies for government services as they receive from the private sector for information, services and products. E-government initiatives address these expectations. • Reduces total cost of ownership (TCO) – produces technology savings through component commonality, joint purchases, and reuse. • Reduced support costs – fewer types of computing platforms, operating systems and other software means lower maintenance costs. • Consistent service and support for use of infrastructure – all agencies have access to the same resources • More homogenization of processes – learning costs are reduced as similar systems and methodologies are applied across the enterprise.
    • 5 Palm Beach County Enterprise Information Technology Architecture – August 2007
    • Project Goals and Objectives Project Goal Palm Beach County intends to develop an Enterprise Technology Architecture (ETA) that will enable the County to deliver services to the public in the most efficient, integrated and cost-effective manner, while positioning the County to provide expanded e-government services in the future. Project Objectives 1. Define and design the processes that relate to the role of an enterprise architecture. 2. Develop a current-state picture of the technical architecture and develop a future desired-state vision for key architectural domains. 3. Position the County to move forward with e-government services in an organized, integrated manner that will enable it to avoid the typical pitfalls of unplanned system development over the long term. 4. Delineate the standards for new system development and implementations.
    • Information Technology Architecture Principles (Overview) Definition • Established rules that guide technology decision-making. Principles provide the foundation upon which architectural designs are built and to which appeal can be made in the event of differing views on particulars. Criteria for Architecture Principles • Understandable To people throughout the Enterprise Clear interpretation of concept and intent • Complete and Consistent No major omissions No duplication, overlap, or contractions • Everlasting • Types of Architecture Principles Management Application Data Technical (Infrastructure)
    • II. Architecture Specifications In this section, each architecture component is decomposed into a set of specific elements. Each technology (and process element where appropriate) element is discussed based on industry status and outlook. The following are the model definitions (see Figure 2 and 3, pages 14 and 15): • Domain: A natural division of the technical architecture and forms the main building blocks of the technology architecture blueprint. For example Network Infrastructure, Computing Infrastructure, Common Services, Application Services, and Data Services. Categories are color-coded as brown on the templates. • Discipline: . Disciplines allow for further breakdown of the Domain into manageable pieces and each Discipline is a cohesive unit with regard to its subject areas and stakeholders. Disciplines are color-coded as teal on the templates. • Technology Area: Where applicable, Technology Areas support the Discipline as an additional decomposition and are color- coded as plum on the templates. • Product Components: Includes the protocols, products, families and configurations that are specific to a Technology Area or Discipline. • Current Situation (baseline): The current technology or process element in use by Palm Beach County. • Guidelines for New Deployment (tactical – 2 years): Technologies that Palm Beach County may use in the near term, tactical time frame, now to two years. Currently available products needed to meet existing business needs are identified here. • Strategic Direction (5 years): Technologies that Palm Beach County envisions using in the future that provide strategic advantage. Usually anticipated marketplace products are identified here.
    • • Containment/Retirement: Technology and/or process elements targeted for phase out during the architecture planning horizon. These are color-coded in red on the templates. • Emerging: Technology and/or process element to be evaluated for future integration into the target architecture based on technology availability and business need. These are color-coded in green on the templates.
    • Index of Architecture Components Network Infrastructure • Enterprise Network 1. LAN/WAN Protocols, LAN Topology 2. LAN Wiring 3. Wireless LAN • Network Services 4. Enterprise NOS 5. Naming Services and IP Addressing 6. Storage Networking 7. File Transfer • Infrastructure Management 8. Network Diagnostics, Troubleshooting and Monitoring 9. ESD, Desktop, Solution Center 10. Change Management 11. Job Scheduling 12. Performance Management, Mainframe and Distributed 13. Operations Support 14. Backup and Restore 15. Software and Hardware Asset/License Management • Security Technologies 16. Anti-Virus 17. Extranet Access, Firewalls, Intrusion Detection 18. Directory Services 19. Remote Access, Encryption, Digital Certificates Computing Infrastructure • Operating Systems 20. Client O/S Platforms 21. Handheld O/S Platform 22. Enterprise and Workgroup/Business Unit • Basic Middleware
    • 23. Data Management Middleware 24. Communication Middleware 25. Platform Middleware 26. Platform Middleware (con’t) • Integration Middleware 27. Integration Gateways 28. XML Related Standards 29. XML-Oriented Middleware Common Services • Email and Messaging 30. Email Client, Engine, Protocols 31. Mail API’s and Message Gateways • Workgroup/Collaboration 32. Group Video Conferencing, IM, Interactive Voice Response, Group Document Editing 33. Internet Browser • Document Management 34. IDOM 35. Workflow, Fax Capture/Distribution 36. Document Authoring, Electronic Forms • Personal Productivity 37. Office Productivity Tools 38. Presentation Graphics and Publishing Tools Application Services • Application Development 39. Programming Languages 40. User Interface (UI) 41. Component Model 42. Modeling and Design Tools 43. Scripting Tools 44. Web Authoring 45. Testing and Change Management 46. AD Methodology and Process Tools 47. Mobile AD Tools 48. GIS
    • • Data 49. Enterprise and Mid-range OLTP DBMS 50. Workgroup/Desktop DBMS 51. Business Intelligence/OLAP Tools
    • DOMAINS Disciplines Technology Components Compliance Product Components Components Figure 2. Blueprint Framework (NASCIO, 2002). As can be seen from the graphic in Figure 1, these pieces work together to ensure the complete documentation of the Domains that form the Technology Blueprint Architecture Blueprint. - Each Domain may have one or more disciplines. - Each Discipline will contain detail for one or more Technology Areas. - Product Components are specified under Technology Areas as appropriate. - Compliance Components can be documented at the Discipline, Technology Area, and/or Product Component levels, using the same template.
    • 15 Palm Beach County Enterprise Information Technology Architecture – August 2007
    • 1. Network Infrastructure - Enterprise Network - LAN/WAN Protocols, LAN Topology Physical network for the computing environment. Includes carrier services and Industry Standard protocols. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) LAN Protocols LAN Protocols LAN/WANProtocols Ethernet, Fast Ethernet, IPX, TCP/IP Ethernet, Fast Ethernet Gigabit Ethernet Fast and Gigabit Ethernet TCP/IP 10-Gigabit Ethernet IP switching TCP/IP WAN Protocols Gigabit Ethernet IP Switching Frame Relay 10-Gigabit Ethernet MPLS ATM/SONET (OC-3, OC-12, OC-48) IP v6 (at core support) Point-to-point circuit (usually T-1 or partial T-1) WAN Protocols 10-Gigabit Ethernet MPLS (from Bell-leased service) ATM/SONET (OC-3, OC-12, OC-48) 10-Gigabit Ethernet Point-to-point Emerging Industry Standards 10-Gigabit Ethernet IP v6 LAN Topology Frame Relay 10-Gigabit Ethernet VoIP Dynamic switching to the desktop, voice, video MPLS LAN Topology VoIP Dynamic switching to the desktop, voice, video Containment/Retirement Emerging Technologies and Standards DECNet, SNA (Sheriff’s Office link) 10-Gigabit Ethernet Risks and Opportunities Implications and Dependencies
    • 2. Network Infrastructure – Enterprise Network – LAN Wiring Consists of the wiring standards of the physical network. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Horizontal Wiring Horizontal Wiring Horizontal Wiring Category 5 UTP and 6 Category 6 Category 6 Enhanced Category 5 UTP EIA/TIA 568 specs Fiber optics UTP 62.5/125 micron multi-mode fiber ST and S/ST fiber termination connectors Vertical Wiring Vertical Wiring Multimode/SingleMode Fiber Multimode/SignalMode Vertical Wiring MultiMode/SingleMode Fiber Containment/Retirement Emerging Technologies and Standards Cat 5 UTP Category 7 is presently being developed. Risks and Opportunities Implications and Dependencies
    • 3. Network Infrastructure - Enterprise Network - Wireless LAN Includes network infrastructure for computing environment -the industry standard wireless protocols. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Wireless LAN Wireless LAN Wireless LAN 802.11b/g 802.11b/g 802.11b/g Wireless WAN Wireless WAN 3G WiMax Wireless WAN 802.11n WiMax 3G 802.11n 3G Containment/Retirement Emerging Technologies and Standards WiMax 802.1n Risks and Opportunities Wireless standards and technologies are emerging and have profound implications on workflow and business processes. However, there is a risk because of the relatively immature nature of these technologies. Implications and Dependencies
    • 4. Network Infrastructure – Network Service – Enterprise NOS Handles directory support, TCP/IP support, user administration, authentication, file and print services, Web-based services, etc. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Enterprise NOS Enterprise NOS Enterprise NOS Netware 6.5 MS Win 2003 MS Vista MS Win 2000/2003 Solaris 2.8 & 2.9 Solaris x Solaris 2.8 & 2.9 AIX 4.3 & 4XL AIX x AIX 4.3 & 4XL Containment/Retirement Emerging Technologies and Standards Novell Netware MS Vista Risks and Opportunities Implications and Dependencies
    • 5. Network Infrastructure – Network Services – Naming Services and IP Addressing Delineates the standards necessary for network interconnectivity including naming services and Internet Protocol addressing. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Naming Service Naming Service Naming Service DNS DNS DNS WINS WINS WINS ONS (Oracle Naming Service) ONS (Oracle Naming Service) ONS (Oracle Naming Service) SLP (Service Location Protocol) SLP (Service Location Protocol) SLP (Service Location Protocol) NetBIO Broadcast IP Addressing IP Addressing IP Addressing DHCP DHCP Static with pools of DHCP IP v6 IP v6 Reserved with pools of DHCP Reserved with pools of DHCP Reserved with pools of DHCP Containment/Retirement Emerging Technologies and Standards WINS NetBIOS Broadcast Risks and Opportunities Implications and Dependencies
    • 6. Network Infrastructure – Network Services – Storage Networking Supports connecting and sharing data storage capacity across the application processors that support the enterprise. This should address data growth, data isolation and data sharing, enterprise-wide data access and data integrity. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Network Attached Storage Network Attached Storage Network Attached Storage None Driven by application requirements – might be Driven by application requirements – might be supported by Hitachi 9980. supported by Hitachi 9980. Storage Area Network IBM 2105-F (Shark) Storage Area Network Storage Area Network Hitachi 9980 IBM 2105-F (Shark) IBM 2105-F (Shark) Brocade 3800 & 1200 Hitachi 9980 Hitachi 9980 Fiber Channel Brocade 3800 & 1200 Brocade 3800 & 1200 EMC Clarion 5000- GC, EOC Fiber Channel Fiber Channel FCIP FCIP EOC Disaster Recover 9980 EOC Disaster Recover 9980 EMC Clarion 5000- GC, EOC EMC Clarion 5000- GC, EOC ISCSI ISCSI Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 7. Network Infrastructure – Network Services – File Transfer Implements file transfer services across platforms. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) File Transfer File Transfer File Transfer FTP FTP FTP SCP SCP SCP Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 8. Network Infrastructure – Management – Network Diagnostics, Troubleshooting and Monitoring Defines the roles, policies, standards, and technologies that manage the communications infrastructure for Palm Beach County’s distributed computing environment. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) ToolsCisco PIX - Wikipedia, the free encyclopedia Tools Tools Sniffer Analyzer Sniffer Analyzer Sniffer Analyzer HP OpenView HP OpenView HP OpenView HP OpenView Operational/Perf for HP OpenView Operational/Perf for HP OpenView Operational/Perf for Solarlis (HP OVO) Solarlis (HP OVO) Solarlis (HP OVO) Network Node Manager Network Node Manager Network Node Manager CiscoWorks CiscoWorks CiscoWorks CiscoViewWebTrends Marketing Web Analytics and CiscoView CiscoView Web Statistics Oracle Enterprise Manager Oracle Enterprise Manager Oracle Enterprise Manager Sun Management Center v.3x Sun Management Center v.3x Sun Management Center v.3x WebTrends Enterprise WebTrends Enterprise WebTrends Enterprise WebXM – Quality Module WebXM – Quality Module WebXM – Quality Module Net Scout Net Scout Net Scout Paessler PRTG Traffic Grapher Paessler PRTG Traffic Grapher Paessler PRTG Traffic Grapher Current Standards Current Standards Current Standards SNMP, RMON, RMON2 SNMP, RMON, RMON2 SNMP, RMON, RMON2 Containment/Retirement Emerging Technologies and Standards More sophisticated performance monitoring tools are on the horizon. Products using RMON2 are emerging. Risks and Opportunities Integration of tools sets with a centralized management center is important. The Enterprise Network should be centrally managed in its entirety and tools standardized.
    • 9. Network Infrastructure – Management – ESD, Desktop, Solution Center Defines the roles, policies, standards, and technologies for monitoring and controlling problem reporting and resolution, implementing electronic software distribution, and desktop remote control. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Electronic SW Distribution Electronic SW Distribution Electronic SW Distribution Novell ZenWorks Novell ZenWorks SMS Evaluating IntelliMirror, TBD Remote Control GroupPolicies, SMS Novell Zenworks Remote Control Remote Control SMS Help Desk Novell Zenworks TBD Remedy for NOC SMS There are several departmental/agency Help Desks in Help Desk the County Help Desk Remedy for NOC Remedy for NOC Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies There are several departmental/agency help desk through out he County
    • 10. Network Infrastructure – Management – Change Management Defines the roles, policies, standards and technologies for version control of all IT assets. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Problem/Change Tracking Problem/Change Tracking Problem/Change Tracking Remedy Remedy Remedy Automated Operations Automated Operations Automated Operations Redwood Cronicle Redwood Cronicle Redwood Cronicle CRON (Unix) JobTrac Containment/Retirement Emerging Technologies and Standards Risks and Opportunities All distributed systems should have a centralized scheduling approach. Implications and Dependencies Existing CRON jobs should be phased out as time permits.
    • 11. Network Infrastructure – Management – Job Scheduling Defines the roles, policies, standards, and technologies for initiating, monitoring and controlling batch jobs. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Mainframe Distributed Distributed JobTrac Redwood Cronicle Redwood Cronicle Distributed Redwood Cronicle Containment/Retirement Emerging Technologies and Standards JobTrac Risks and Opportunities Implications and Dependencies
    • 12. Network Infrastructure – Management – Performance Management, Mainframe and Distributed Defines the roles, standards, policies, and technologies for monitoring and controlling of all hardware and software with Palm Beach County’s Enterprise Center. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Performance Measurement (mainframe) Performance Management (Distributed) Performance Management (Distributed) JARS/DSA Compaq Inside Manager (for hardwqre/software) Compaq Inside Manager (for hardwqre/software) JARS/SMF DS Expert (directory tree monitor) DS Expert (directory tree monitor) TMON for CICS DS Analyzer (for health of directories) DS Analyzer (for health of directories) Omegamon Zen for Server (upgrade from ManageWise) –CPU & Zen for Server (upgrade from ManageWise) –CPU & Memory trends, alarm management, integrated with Memory trends, alarm management, integrated with Managers & Monitors (mainframe) Compaq Inside Manager Compaq Inside Manager CICS/CICS-TS, Message, JSUB (TPM SAR (Unix accounting & reporting) SAR (Unix accounting & reporting) VTAM SUN Management Center SUN Management Center Monitor for CICS/ESA SolarWinds Engineer’s Edition SolarWinds Engineer’s Edition WLM (Work Load Manager) Performance Management (Distributed) Compaq DS Expert (directory tree monitor) DS Analyzer ( for health of directories) SAR (Unix accounting & reporting) ManageWise Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies No new development on z mainframe
    • 13. Network Infrastructure – Management – Operations Support Includes miscellaneous mainframe tools relative to operational support. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Operations Support Dispatch RAPS AF/Operator MESG Mainview Batch Optimizer Mainview SRM/StopX37 FDRD Reorg FDR Compaktor PKZIP for MVS Show and Tell II Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 14. Network Infrastructure – Management – Backup & Restore Contains the roles, policies, procedures, and technologies for backup and restore of all mainframe and distributed systems. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Backup & Restore Backup & Restore Backup & Restore Legato Legato Legato Veritas Veritas 5 Veritas 5 StorageTek (silo, mainframe) esxRanger Aptare Storage Console Software TLMS Aptare Storage Console Software TLMS Copy Cat Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 15. Network Infrastructure – Management – Software and Hardware Asset/License Management Defines the roles, processes, procedures, technologies, and audit of all networked hardware and software for asset/license management. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Track Market Novell ZenWorks Novell ZenWorks Desktop Management Interface (DMI) Implemented at Public Safety Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 16. Network Infrastructure – Security – Anti-Virus Tools Software for the purpose of identifying and detecting viruses in the network. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Desktop/Laptop Antivirus Desktop/Laptop Antivirus Desktop/Laptop Antivirus McAfee 7.0 McAfee 7.0 Track Market Server Antivirus Server Antivirus Server Antivirus McAfee 7.0 (Newtare) Trend Micro (MS Server) Track Market Trend Micro (MS Server) ePolicy Orchestrator Agent 7.0 Email Antivirus Email Antivirus McAfee 7.0 E-Sweeper, MailSweeper, MIME, WebSweeper Email Antivirus Clearswift e-Sweeper, , WebSweeper ImageManager McAfee 7.0 ImageManager E-Sweeper, MailSweeper, MIME, WebSweeper Authentium Interceptor ImageManager Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 17. Network Infrastructure – Security – Extranet Access, Firewalls, Intrusion Detection Defines the roles, standards, policies, and tools for monitoring and ensuring the security from external sources accessing the Enterprise Network. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Extranet Access Management Extranet Access Management Extranet Access Management None Evaluate tools (i.e., Novell iChanin 2.1) Net Vision Enterprise Firewall Enterprise Firewall Enterprise Firewall Novell BorderManager Novell BorderManager TBD nSure Audit Logging Server nSure Audit Logging Server nSure Audit Instrumentaton nSure Audit Instrumentation Intrusion Detection NovellBorder Manager Intrusion Detection Intrusion Detection Sidewinder Intrusion Novell Border Manager NovellBorder Manager Patch Management (Patchlink Agent) Sidewinder Intrusion Sidewinder Intrusion Patch Management (Patchlink Agent) Patch Management (Patchlink Agent) Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 18. Network Infrastructure – Security – Directory Services Defines the roles, standards, policies, and tools for directory services. The cornerstone of security is the directory service and facilitates the centralization of authentication, authorization, profiles, and procedures in an effective manner. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Network Authentication Network Authentication Network Authentication Novell eDirectory Novell eDirectory MS Active Directory Oracle OID* MS Active Directory Oracle OID* Oracle OID* Metadirectory (Identity Management) Metadirectory (Identity Management) None Metadirectory (Identity Management) EDIR EDIR Single Sign-On (Authorization Only) Standards – Directory Protocols EIS – Application level single sign-on Standards – Directory Protocols LDAP LDAP Standards – Directory Protocols LDAP Containment/Retirement Emerging Technologies and Standards Metadirectory technology is an emerging technology Windows NT domains and NDS. Risks and Opportunities Implementation of Novell SIM project is in progress in order to manage the various directories in the County. Implications and Dependencies * Used by applications running on Oracle RDMS.
    • 19. Network Infrastructure – Security – Remote Access, Encryption, Digital Certificates Defines the roles, standards, policies, and tools in terms of access management to ensure the appropriate level of protection for information assets. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Remote Access Services Remote Access Services Remote Access Services IPSec IPSec IPSec SSL VPN SSL VPN Transport Layer Security (TLS) Network Encryption Network Encryption SSL Network Encryption SSL SSL Netware Authentication Methods Netware Oracle SA Smart Cards Oracle SA Authentication Methods Authentication Methods Digital Certificates Smart Cards 2-factor Authentication Verisign MPKI for SSL Premium 2-factor Authentication Biometrics PGP (some bank transactions) Biometrics Digital Certificates Digital Certificates Track market Verisign MPKI for SSL Premium Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 20. Computing Infrastructure – Operating Systems – Client O/S Platform Provides for the inclusion of industry standard operating systems for desktop computing. The Operating System controls all the computer’s resources and provides the base upon which the application programs can be written. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) MS Windows 95 MS Window XP Pro MS Vista MS Windows NT 4.0 Evaluating Linux for Desktop Linux Desktop? MS Windows 2000 Pro Mac OS MS Windows XP Containment/Retirement Emerging Technologies and Standards MS Windows 9x, NT, DOS MS Vista Risks and Opportunities Implications and Dependencies Win NT developer setups may be required as long as NT-based apps are being supported and administered.
    • 21. Computing Infrastructure – Operating Systems – Handheld O/S Platform Provides for the inclusion of industry standard operating systems for handheld system such as the Palm Pilot. The Operating System controls all the computer’s resources and provides the base upon which the application programs can be written. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Palm OS (PalmOne0 Pocket PC (Windows Mobile) Pocket PC (Windows Mobile) Windows Mobile5 Palm OS (Palm One) Containment/Retirement Emerging Technologies and Standards MS Windows CE Risks and Opportunities Implications and Dependencies Direct connect to Exchange Server for Email (etc.)
    • 22. Computing Infrastructure – Operating Systems – Enterprise and Workgroup/Business Unit Provides for the inclusion of industry standard operating systems for servers. The Operating System controls all the computer’s resources and provides the base upon which the application programs can be written. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) File and Print Server File and Print Server File and Print Server Netware & Microsoft Microsoft Microsoft Application Server Application Server Application Server OS/390, Open MVS, AFP/PSFOS400, VMS Windows 2003, Solaris 2.x, AIX 5L TBD Solaris 2.x, Netware 5.x (email server) Database Server Database Server Database Server Window 2003, Solaris 2.x, AIX 4.x TBD Window 2003, Solaris 2.x, AIX 4.x Web Server Web Server Web Server Windows 2003 Server TBD Windows 2003 Server Apache (for Crystal and Netware Tools) WebSphere, Oracle Applications Server Cold Cold Evaluate alternatives AIX 4.3 Cold AIX 4.3 Containment/Retirement Emerging Technologies and Standards Linux OS/390, Open MVS, OS400,VMS MS Vista Risks and Opportunities Implications and Dependencies
    • 23. Computing Infrastructure – Basic Middleware – Data Management Provides the interface between applications and network communications mechanisms for the purpose of data and file access and data manipulations. This helps programs read from and write to distributed databases or files. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Data Access Protocol Data Access Protocol Data Access Protocol Oracle Connect Oracle Connect Oracle Connect ADO.Net ADO ADO ODBC (Crystal) Evaluate ADO.Net Data Manipulation Language GT Ivory Data Access (mainframe) PL-SQL Data Manipulation Language SQL Data Manipulation Language PL-SQL PL-SQL SQL SQL Containment/Retirement Emerging Technologies and Standards ADO.Net Risks and Opportunities Implications and Dependencies
    • 24. Computing Infrastructure – Basic Middleware – Communications Facilities program-to-program communications and provides an API that shields (abstracts) the application developer from having to deal with lower-level communications chores. It offers a set of services that extend the power of the communications model in various ways. Remote Procedures Call (RPC) is based on synchronous access to the server- a client application must wait for a RPC to complete before continuing the process and Message Oriented Middleware (MOM) is asynchronous. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Remote Procedures Calls Remote Procedures Calls Remote Procedures Calls RPC (Windows, Unix)? ? Don’t use Entera Messages Oriented Middleware Messages Oriented Middleware Messages Oriented Middleware MS MQ? MS MQ? MS MQ? Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies Data management middleware are not generally separate products; rather they are embedded in DBMSs, operating systems or similar software environments.
    • 25. Computing Infrastructure – Basic Middleware – Platform Middleware This is a combination of communication middleware and variety of additional runtime services that provide an execution environment for application logic. Includes a layer of functionality that partially or fully insulates the application program from the operating system in the same way that communication middleware insulates the application program from the network software. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Application Server Application Server Application Server MS COM+ MS COM+ MS.NET Oracle Stored Procedures Oracle Stored Procedures Oracle Stored Procedures Entera MS.NET Web Server Web Server Web Server MS IIS MS IIS MS IIS Apache WebSphere MS Site Server Apache WebSphere Oracle Application Server Apache WebSphere Oracle Application Server TP Monitors CICS (mainframe) Containment/Retirement Emerging Technologies and Standards Major enhancements to MS.NET Risks and Opportunities Makes development and deployment of distributed processing faster and easier. Implications and Dependencies Platform middleware may overlap with other services. In addition to communication-related functions, it may perform resource management functions such as managing memory and OS processes, loading programs from disk, starting and stopping programs, passing messages to and from programs, load balancing among programs, trapping and responding to errors (sometimes including failover), and managing transactions.
    • 26. Computing Infrastructure – Basic Middleware – Platform Middleware (cont’d) Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Portal Server Portal Server Portal Server ISS Developed Application TBD TBD Portal (Dec 2002) Content Management Content Management Content Management TBD SharePoint? TBD SharePoint None Search Engine Search Engine Search Engine Site Server Site Server Site Server Google appliance Google appliance Containment/Retirement Emerging Technologies and Standards Portal suites Risks and Opportunities Implications and Dependencies
    • 27. Computing Infrastructure – Integration Middleware – Integration Gateways Software that translates among two or more protocols. It intercepts the communication after it has been sent and converts it into a form that is understandable by a dissimilar recipient. Integration gateways are available for all three kinds of basic middleware. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) DBMS Gateways DBMS Gateways DBMS Gateways Oracle Connect Oracle Connect Oracle Connect XML XML COM. Gateways ? COM. Gateways COM. Gateways XML XML Platform Gateways CICS Gateways? Platform Gateways Platform Gateways XML XML VXML (Voice) VXML (Voice) AJAX AJAX Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies Some gateways reside on the same computer as one of the applications. Others reside on a separate computer, so the first segment of a message’s journey is conducted using a different protocol than the second segment.
    • 28. Computing Infrastructure – Integrating Middleware – XML Related Standards XML defines a syntax and document organization for data, represented by human-and machine-readable tag/value pairs. Basically, SOAP is an XML-RPC that uses XML to pass message parameters over HTTP. WSDL is an XML format for describing network services as a set of endpoints (ports) operating on messages containing either document-oriented or procedure-oriented information. UDDI will provide access to a global repository of Web Services. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Universal Data Format Universal Data Format Universal Data Format XML XML XML Web Service Interaction Web Service Interaction Web Service Interaction SOAP SOAP SOAP Service Description Service Description Service Description WSDL WSDL WSDL Publish, Find, Use Publish, Find, Use Publish, Find, Use None None UDDI Containment/Retirement Emerging Technologies and Standards UDDI, SOAP, XML Standards Org.: World Wide Web Consortium OMG Risks and Opportunities Web Services is emerging as a broad Internet application standard and XML, SOAP, and UDDI are the major component standards in the Web Services Protocol Stack. Implications and Dependencies Vendors are cooperating on the part of the Web Services Protocol Stack and going their own way on other parts. For example Microsoft has been highly involved with SOAP, WSDL and UDDI but contains various proprietary extensions.
    • 29. Computing Infrastructure – Integrating Middleware – XML–Oriented Middleware XML Integration Servers use XML as their format for normalized data, and are primarily used for Internet-based application integration (business-to- business (BTB). Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) None Evaluate products such as: WebSphere Novell eXtend Oracle Application Server Object Design’s eXcelon Biz Talk Vertex Industries’ Evolve WebMethods’ B@B Integration Server Containment/Retirement Emerging Technologies and Standards XML-based Web Integration servers are an emerging technology. Risks and Opportunities XML Integration Middleware is attractive because it simplifies negotiating data formats and the basic communications infrastructure (i.e., the ISP, firewall and HTTP protocol are typically already available). Implications and Dependencies
    • 30. Common Services – Email & Messaging – Email Client, Messaging Engine, Protocols Uses computer text-processing and communication tools to provide a high speed information exchange service. Communications link may be dyadic, one on one, or it can be a group discussion involving many people. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Email client /Messaging Engine Email client /Messaging Engine Email client /Messaging Engine GroupWise 7.5 Exchange Exchange 2003/2007 Exchange 6.5 SP2 (Public Safety, WUD, A/P, Evaluate collaboration technologies and Library, Tourist Development) Alternatives Tobit Fax SharePoint Messaging Protocols Messaging Protocols Messaging Protocols SMTP SMTP SMTP POP3 POP3 POP3 IMAP4 IMAP4 IMAP4 Containment/Retirement Emerging Technologies and Standards Browser mail technology is becoming more sophisticated with more features. Risks and Opportunities Implications and Dependencies The County is interested in consolidating its email platforms. The plan is to migrate to Exchange.
    • 31. Common Services – Email & Messaging – Mail API’s and Message Gateways Theses are the standards for e-mail communications. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Mail API’s Mail API’s Mail API’s MAPI MAPI MAPI Evaluate MS.NET Evaluate MS.NET Message Gateway Message Gateways Message Gateways SMTP Gateways SMTP Gateway SMTP Gateway GroupWise/Exchange 6u GroupWise/Exchange 6u GroupWise/Exchange 6u Unified Messaging ESMTP SMIME SMS ESMTP SMS Containment/Retirement Emerging Technologies and Standards Unified Messaging Risks and Opportunities Implications and Dependencies
    • 32. Common Services – Workgroup/Collaboration – Group Video Conferencing, IM, Group Document Editing Facilitated by the continuing advancement in video compression technology, video conferencing products support cooperatively working at a distance. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Group Video Conferencing Group Video Conferencing Group Video Conferencing PictureTel desktop solution Evaluating market TBD (Court Admin) IM IM IM None Live Communications Server Group Document Editing Group Document Editing Group Document Editing SharePoint SharePoint None Containment/Retirement Emerging Technologies and Standards Picture Tel Converged video over IP Risks and Opportunities Implications and Dependencies
    • 33. Common Services – Workgroup/Collaboration – Internet Browser Software Interface for accessing services on the Web. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Internet Browser (Internal) Internet Browser (Internal) Internet Browser (Internal) MS Internet Explorer 6 SP1 MS Internet Explorer 7.X MS Internet Explorer MS IE 7.X FireFox Internet Browser (External) Internet Browser (External) MS Internet Explorer Internet Browser (External) MS Internet Explorer TBD Supporting Tools Supporting Tools Shockwave Player (Macromedia) Shockwave Player (Macromedia) Flash Player (Macromedia) Flash Player (Macromedia) Quicktime Player Quicktime Player Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Minimum version of browser for external is? Implications and Dependencies
    • 34. Common Services – Document Management – IDOM Provides controlled location-transparent access to documents. The content resources managed by a document management system may include images, but may also include other information formats, such as word processing files, graphics, source code, multimedia hypertexts, electronic forms, video clips, and database. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Document Management Document Management Document Management CINEMA CINEMA CINEMA IBM COLD System Content Manager on Demand Containment/Retirement Emerging Technologies and Standards Risks and Opportunities CINEMA may be implemented Countywide. Implications and Dependencies
    • 35. Common Services – Document Management – Workflow, Fax Capture/Distribution The automation of a business process during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) AD-Hoc Workflow AD-Hoc Workflow AD-Hoc Workflow TBD SharePoint SharePoint Production Workflow Production Workflow Production Workflow TBD Sharepoint Sharepoint Enterprise Workflow Enterprise Workflow Enterprise Workflow SharePoint SharePoint Track market Fax Capture/Distribution Fax Capture/Distribution Fax Capture/Distribution Tobit TBD Tobit Alternatives to Tobit are currently under evaluation Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 36. Common Services – Document Management – Document Authoring, Electronic Forms Electronic form is a tool that makes it easy to enter, modify, and view the information stored in one or more tables in documents, spreadsheets and databases. Document authoring provides tools for creating documents in a collaborative environment. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Documents Authoring Documents Authoring Documents Authoring MS Word MS Word TBD Electronic Forms Creation Electronic Forms Creation Electronic Forms Creation MS Word MS Word TBD MS Excel MS Excel Adobe Acrobat Adobe Acrobat ALF-DesignPro Tools Containment/Retirement Emerging Technologies and Standards WordPerfect as of 2003 TBD Risks and Opportunities Implications and Dependencies
    • 37. Common Services – Personal Productivity – Office Productivity Tools Tools that enhance personal productivity include the office suites. Typically, word processing and spreadsheet software. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Office Productivity Suite Office Productivity Suite Office Productivity Suite MS Office 2007 MS Office XP, 2002 MS Office 2007 Word Processing Word Processing Word Processing MS Word 2007 MS Word 2002 MS Word 2007 Spreadsheets Spreadsheets Spreadsheets MS Excel 2007 MS Excel 2002 MS Excel 2007 Containment/Retirement Emerging Technologies and Standards MS Office 97, Word 97, Excel 97 WordPerfect, Quattro Pro MS Office .NET Risks and Opportunities Implications and Dependencies
    • 38. Common Services – Personal Productivity – Presentation Graphics and High End Publishing Includes software for creating presentations, graphic tools for creating templates, visualizing technology infrastructure, drawing floor plans, creating engineering schematics, planning new software systems, and analyzing business processes. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Presentation Graphics Presentation Graphics Presentation Graphics MS PowerPoint 2002 MS PowerPoint 2007 TBD PowerPlugs Ultimate Combo for MS PowerPoint High-End Graphic & Pub. Tools High-End Graphic & Pub. Tools High-End Graphic & Pub. Tools MS Visio MS Visio Track market Adobe Adobe (reader,writer) Adobe Creative Suite Premium 2 Adobe inDesign CS2 Flightcheck Designer NetViz Containment/Retirement Emerging Technologies and Standards PowerPoint 97, Corel Draw Risks and Opportunities Implications and Dependencies
    • 39. Application Services - Application Development - Programming Languages & Tools Includes all the various programming languages and IDE (Integrated Development Environments) utilized to deliver software applications, components, and objects. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Cobol ASP.NET ASP.NET MS Visual Basic 6.0 VB.NET VB.NET Sybase PowerBuilder Enteprise PL-SQL AJAX Inter dev C#.NET PL-SQL .NET Java (AMS) C#.NET VB.NET Crystal XI Java (AMS) FoxPro MSDN Library .NET Crystal XI PL-SQL .NET Framework .NET Framework Lecco SQL Expert SharePoint Services R.A.D. Controls Exchange Web Services (XML) Web Services (XML) Containment/Retirement Emerging Technologies and Standards FoxPro, PB, Cobol .NET Direction Risks and Opportunities Open source programming tools present a challenge to existing environment. Implications and Dependencies Cross-platform interoperability is an important consideration.
    • 40. Application Services - Application Development - User Interface Includes the standard application interfaces for the user. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) User Interface User Interface User Interface WIN 32 Bit WIN 64 Bit WIN 64 Bit IE Browser IE Browser IE Browser P.B. 3270 64 Bit ASP.NET Rumba ASP.NET VB.NET VB.NET JSP JSP Containment/Retirement Emerging Technologies and Standards P.B. (contain) Risks and Opportunities Implications and Dependencies
    • 41. Application Services - Application Development – Component Model Includes the component models for application development. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Components Components Components ASP+ ASP+ ASP.NET ASP.NET Component Models Component Models MS COM Component Models MS.NET (generic) MS COM+ MS COM+ J2EE (Financial System) MS.NET J2EE (Financial System) XML VB.NET Containment/Retirement Emerging Technologies and Standards MS COM Web 2.0 Risks and Opportunities Implications and Dependencies
    • 42. Application Services - Application Development - Modeling and Design Tools These tools are the modeling toolsets used during the application modeling and design phase of application development. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Sybase Power Designer Data Architect Sybase Power Designer Data Architect Sybase Power Designer Data Architect ` Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 43. Application Services - Application Development - Scripting Tools Tools for writing scripts. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) ASP Java Script Java Script Scripting tools for .NET Scripting tools for .NET ATLAS ATLAS Windows Scripting Windows Scripting AJAX AJAX Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 44. Application Services – Application Development – Web Authoring Toolset for creating Web pages, etc. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Web Page Authoring Web Page Authoring Web Page Authoring MS FrontPage Dreamweaver Dreamweaver Macromedia Flash Macromedia Flash Web Development MOSS MOSS Visual Interdev Web Development Web Development VS.NET VS.NET Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 45. Application Services – Application Development – Testing and Change Management Tools for testing and change management. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) AD Testing Tools AD Testing Tools AD Testing Tools TOAD TOAD Professional To Be Determined Knowledge Expert for PL/SQL Development Xpert Tuner for TOAD Configuration/Change Mgmt. Configuration/Change Mgmt. CA Harvest Mercury QuickTest & TestDirector Visual Source Safe W.O. System RoboHelp U.S. Team System (USTS) Repository Configuration/Change Mgmt. Oracle Repository Visual Source Safe CA Harvest Oracle W.O. System U.S. Team System (USTS) Repository Oracle Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 46. Application Services – Application Development – AD Methodology and Process Tools Includes tools for application development project management, development methodologies, and project controls. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) AD Methodology AD Methodology AD Methodology CA Process Continium CA Process Continium CA Process Continium AD Projce Management AD Projce Management AD Project Management MS Project MS Project MS Project CSR System (ISS Developed) CSR System Work Order System (ISS Developed) Time Tracking Time Tracking Time Tracking PRM System (ISS Developed) PRM System Time Tracking System (ISS Developed) Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 47. Application Services – Application Development – Mobile AD Tools Defines standards and technologies for implementation of mobile applications. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Mobile ADE/IDE Mobile ADE/IDE Mobile ADE/IDE MS.NET TBD Wireless Application Gateway Wireless Application Gateway Wireless Application Gateway MS.NET TBD Containment/Retirement Emerging Technologies and Standards Risks and Opportunities Implications and Dependencies
    • 48. Application Development – Application Development - GIS Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Server Server Server MS IIS, 2003 Server MS IIS, 2003 Server MS IIS, MS Server ArcIMS, Oracle/UNIX Server ArcIMS, Oracle/UNIX Server, ArcIMS, Oracle/UNIX, GIS Web Services GIS Web Services GIS Web Services Client Client Client ArcGIS9.x, VB, VBA, VB.NET, ArcObjects, Oracle, ArcGIS9.x, VBA, VB.NET, ArcObjects, Oracle, ArcGIS, VB.NET, ArcObjects, Oracle, ArcSDE, PDA, ArcSDE, ASP.NET ArcSDE ArcPad, ASP.NET PDA, ArcPad, ASP.NET Containment/Retirement Emerging Technologies and Standards New MS server and client O/S Risks and Opportunities Implications and Dependencies
    • 49. Application Services – Data – Enterprise and Mid-range OLTP DBMS Defines the roles, policies, standards, and technologies for data definition, design, management and administration as a recognized enterprise resource. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Enterprise/OLTP DBMS Enterprise/OLTP DBMS Enterprise/OLTP DBMS IBM VSAM (OS/390) Oracle/Solaris Oracle RAC (Real Application Clustering) Oracle Mid Range OLTP DBMS Mid Ran Mid Range OLTP DBMS Oracle/Solaris Oracle/Solaris Oracle (Solaris) MS SQL Server MS SQL Server MS Yukon on SQL Server MS Yukon Containment/Retirement Emerging Technologies and Standards VSAM MS “Yukon” Risks and Opportunities Implications and Dependencies
    • 50. Application Services – Data – Workgroup/Desktop DBMS Defines the standards and technologies used for desktop and workgroup database management systems. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Workgroup/Desktop DBMS Workgroup/Desktop DBMS Workgroup/Desktop DBMS FoxPro Oracle Express (desktop SQL Server Express ) Oracle Express (desktop SQL Server Express ) MS Access SQL Server Express SQL Server Express Oracle Standard Edition (Work Group) Oracle Standard Edition (Work Group) Containment/Retirement Emerging Technologies and Standards FoxPro Risks and Opportunities Implications and Dependencies
    • 51. Application Services – Data – Business Intelligence/OLAP Tools Standards and technologies used for analysis, reporting, decision support systems, etc. Current Situation (Baseline) Guidelines for New Deployment Strategic Direction (3 years) (Tactical - 2 years) Crystal XI Crystal XI Crystal XI Crystal Reports MS Excel SQL Reporting Oracle Reports Excel Other tools to be determined Containment/Retirement Emerging Technologies and Standards EasyTrieve QuattroPro Risks and Opportunities Implications and Dependencies