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OSCA R&D Areas / Programs Internet, Web, IT Technologies emerging and standards Enterprise Architecture & Framework Knowle...
Collaborative Commerce Landscape Collaborative  Commerce CPC = Collaborative Product Commerce CSC = Collaborative Service ...
Definitions:  Web Sites <ul><li>Virtual Community </li></ul><ul><li>A portal that  brings the community  of users together...
Manufacturing Enterprise Evolution 1980’s 1990’s Early 2000’s Late 2000’s Focus  is on ... Target to satisfy is ... Busine...
e-Manufacturing The application of e-business concepts & on-line technologies to manufacturing business processes over a p...
Portal for Value Chain Integration Purchaser PDM Gintic - Confidential ERP Repository of  Component Information Structured...
Data Dictionary <ul><li>Population of Database is  Data Dictionary  Dependent </li></ul><ul><li>Same  Data Dictionary  is ...
Portals & Services <ul><li>Data Exchange Services </li></ul><ul><li>Test Results/Reports </li></ul><ul><li>Software Distri...
Key Technologies for e-Manufacturing <ul><li>XML </li></ul><ul><ul><li>For Content Exchange </li></ul></ul><ul><ul><li>Nee...
XML for Data Sharing T r a n s l a t o r Internet T r a n s l a t o r Supplier_1 Supplier_n BMEcat RosettaNet User_1 User_...
<ul><li>GartnerGroup’s definition holds that KM  harvests  and  shares  intellectual assets for breakthrough results in en...
Industry Trend IT guru  predictions scaling/engineering lift off 10 20 Time (years) Maturity / Productivity prototyping In...
Industry Application GartnerGroup 2000 HIGH LOW Health   Food  Media  Service  IT  Insurance Finance Utilities  Automotive...
KM Application Area to an Enterprise <ul><li>Knowledge in Process  </li></ul><ul><li>Organisational Memory </li></ul><ul><...
<ul><li>Leading database management systems vendors claim they provide KM . </li></ul><ul><li>Document management systems ...
KM Key Enabling Methodologies <ul><li>Enterprise Knowledge Framework </li></ul><ul><li>Classification & Mapping   </li></u...
KM Key Enabling Methodologies <ul><li>Enterprise Knowledge Framework </li></ul><ul><ul><li>Readiness Assessment  </li></ul...
Enterprise Knowledge  Framework <ul><li>Current Frameworks </li></ul><ul><li>Reference Architecture </li></ul><ul><li>(CIM...
KM Key Enabling Methodologies <ul><li>Classification & Mapping   </li></ul><ul><ul><li>Structure fragmented pieces of info...
Enterprise Knowledge Modeling Automated  Machine Automated  Machine ERP MES MPS / FCS Cell (SFC) Controller PDM Business P...
<ul><li>Knowledge Modeling </li></ul><ul><li>Current models view at business process functions and their related IT system...
KM Key Enabling Methodologies <ul><li>Enterprise Knowledge Architecture </li></ul><ul><ul><li>Develop an architecture that...
Knowledge Architecture  <ul><li>Knowledge asset as a competitive edge - Framework </li></ul><ul><li>discovery tools </li><...
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Institute of Manufacturing Technology Manufacturing ...

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  1. 1. OSCA R&D Areas / Programs Internet, Web, IT Technologies emerging and standards Enterprise Architecture & Framework Knowledge Management Inter-enterprise Business Integration <ul><li>Inter-enterprise models </li></ul><ul><li>extended enterprise </li></ul><ul><li>supply chain </li></ul><ul><li>collaborative commerce </li></ul>Portals <ul><li>Programs </li></ul><ul><li>Inter-enterprise </li></ul><ul><li>Business Integration </li></ul><ul><li>Knowledge Management </li></ul><ul><li>e-Manufacturing </li></ul>
  2. 2. Collaborative Commerce Landscape Collaborative Commerce CPC = Collaborative Product Commerce CSC = Collaborative Service Commerce CCC = Collaborative Construction Commerce VPDM = Virtual Product Development Management Source: SouthWest Securities, 2000 Product Life-Cycle Mgmt CPC VPDM Project Life-Cycle Mgmt CSC CCC
  3. 3. Definitions: Web Sites <ul><li>Virtual Community </li></ul><ul><li>A portal that brings the community of users together, not just for doing business but for both online & off-line interactions & collaboration </li></ul><ul><li>Promoting community “loyalty & togetherness” to retain customers / users </li></ul><ul><li>Achieved by providing specialised & personalised applications </li></ul><ul><li>Portal </li></ul><ul><li>A Web &quot; supersite &quot; that provides a variety of services </li></ul><ul><li>Including search, email, discussion groups, directories & user-specific applications </li></ul>Adapted from Tech Encyclopedia <ul><li>Web-Site </li></ul><ul><li>A site with web pages that provide information & limited interaction </li></ul><ul><li>Including static pages & forms </li></ul><ul><li>Eg: Company website </li></ul>Eye-balls Services Relationships e-Business / c-Commerce e-Commerce / e-Business e-Marketing
  4. 4. Manufacturing Enterprise Evolution 1980’s 1990’s Early 2000’s Late 2000’s Focus is on ... Target to satisfy is ... Business construct is ... Which involves ... And is facilitated by ... ERP Enterprise Customer Agile Manufacturing JIT/Lean Manufacturing Enterprise Portal Extended Enterprise End Customer Collaborative Processes Agile Supply Chain Virtual Community Value Chain Collaborative Commerce Relationship Management C-Commerce Portal CIM Manufacturing Management JIT/Lean Manufacturing Process Redesign
  5. 5. e-Manufacturing The application of e-business concepts & on-line technologies to manufacturing business processes over a product life-cycle to facilitate the building & maintenance of value chain relationships
  6. 6. Portal for Value Chain Integration Purchaser PDM Gintic - Confidential ERP Repository of Component Information Structured Query Component Data, Technical Datasheets, CAD/CAM/CAE Models, Videos, etc Designer Procurement Engine RFQ Quotation Purchase Order ACK Order Enquiry Order Status Delivery Invoice Payment Fulfilment Engine Supplier #1 Supplier #n . . . PDM ERP APS MES PDM ERP APS MES Distributor #1 . . . ERP Distributor #n ERP
  7. 7. Data Dictionary <ul><li>Population of Database is Data Dictionary Dependent </li></ul><ul><li>Same Data Dictionary is used for Search </li></ul>Product_n XML I m p o r t Data Dictionary S e a r c h Product HTML Page e-Repository
  8. 8. Portals & Services <ul><li>Data Exchange Services </li></ul><ul><li>Test Results/Reports </li></ul><ul><li>Software Distribution </li></ul><ul><li>RFQ & Quotation Mgmt </li></ul><ul><li>Procurement </li></ul><ul><li>Fulfilment </li></ul><ul><li>Order Tracking & Mgmt </li></ul><ul><li>Logistics Tracking & Mgmt </li></ul><ul><li>Component Repository </li></ul><ul><li>Knowledge Repository </li></ul><ul><li>Training & Courseware </li></ul><ul><li>Resource Sourcing </li></ul><ul><li>Information Hosting </li></ul><ul><li>Collaborative Product Development </li></ul><ul><li>EDM / PDM </li></ul><ul><li>Workflow Mgmt </li></ul><ul><li>Project Schedule & Cost Tracking </li></ul><ul><li>User Account Mgmt </li></ul><ul><li>Internet Engineering Repository </li></ul><ul><li>Product Data Administration </li></ul><ul><li>Mobile Services </li></ul><ul><li>Utilities </li></ul>Gintic - Confidential Supply Chain Services Component Library / Materials Collaboration Infrastructure Collaboration Management Resources
  9. 9. Key Technologies for e-Manufacturing <ul><li>XML </li></ul><ul><ul><li>For Content Exchange </li></ul></ul><ul><ul><li>Need common, cross-application semantics </li></ul></ul><ul><li>ASPs (Application Service Providers) </li></ul><ul><ul><li>Deploy, host, manage & rent access to an application from a centrally managed facility [IDC, 1999] </li></ul></ul><ul><li>LDAP (Lightweight Directory Access Protocol) </li></ul><ul><ul><li>ASP User Access Management </li></ul></ul><ul><li>Wireless Web </li></ul><ul><ul><li>Includes WAP/WML & Web phones </li></ul></ul><ul><ul><li>Ultimate impact is “ spontaneous computing” </li></ul></ul><ul><ul><ul><li>Able to obtain real-time information at any time & any place </li></ul></ul></ul>
  10. 10. XML for Data Sharing T r a n s l a t o r Internet T r a n s l a t o r Supplier_1 Supplier_n BMEcat RosettaNet User_1 User_n Gintic XML e-Repository
  11. 11. <ul><li>GartnerGroup’s definition holds that KM harvests and shares intellectual assets for breakthrough results in enterprise productivity and innovation. </li></ul><ul><li>KM is a discipline that promotes an integrated and collaborative approach to the creation, capture, organization, access and use of an enterprise’s intellectual assets. </li></ul><ul><li>This “knowledge” comes in many shapes and sizes. It can be stored in databases, printed on paper, integrated into enterprise policies or stored in an employee’s memory. Therefore, KM becomes the task of joining the tacit with the explicit Knowledge </li></ul>Data Info. Knowledge Wisdom ???
  12. 12. Industry Trend IT guru predictions scaling/engineering lift off 10 20 Time (years) Maturity / Productivity prototyping Information Management Data Management Source:Korr Institute Data Modeling Info. Modeling Enterprise Modeling Knowledge ?? Knowledge Management
  13. 13. Industry Application GartnerGroup 2000 HIGH LOW Health Food Media Service IT Insurance Finance Utilities Automotive Real Estate Steel
  14. 14. KM Application Area to an Enterprise <ul><li>Knowledge in Process </li></ul><ul><li>Organisational Memory </li></ul><ul><li>Knowledge in Product & Services </li></ul><ul><li>Supplier Knowledge </li></ul><ul><li>Market Insights </li></ul><ul><li>Customer knowledge </li></ul><ul><li>Enterprise Skills Audit </li></ul><ul><li>Innovation </li></ul><ul><li>Management of Project & Proposal </li></ul><ul><li>IT Integration Projects </li></ul><ul><li>Fundamental </li></ul>Methodologies Technologies
  15. 15. <ul><li>Leading database management systems vendors claim they provide KM . </li></ul><ul><li>Document management systems are being renamed to KM. </li></ul><ul><li>KM is a social-techno process. </li></ul><ul><li>Exercise machine does not equal exercise for the same reason that, KM technology does not equal KM, </li></ul><ul><li>KM is something that people “do.” technology help. </li></ul>Gartner'sGroup Magic Quadrant - 2000 Technologies of KM in the market
  16. 16. KM Key Enabling Methodologies <ul><li>Enterprise Knowledge Framework </li></ul><ul><li>Classification & Mapping </li></ul><ul><li>Knowledge Modeling </li></ul><ul><li>Enterprise Knowledge Architecture </li></ul>
  17. 17. KM Key Enabling Methodologies <ul><li>Enterprise Knowledge Framework </li></ul><ul><ul><li>Readiness Assessment </li></ul></ul><ul><ul><li>Critical Success Factors </li></ul></ul><ul><ul><li>Skills Audit </li></ul></ul><ul><ul><li>Benchmarking Framework </li></ul></ul><ul><ul><li>Establishing Requirements </li></ul></ul>
  18. 18. Enterprise Knowledge Framework <ul><li>Current Frameworks </li></ul><ul><li>Reference Architecture </li></ul><ul><li>(CIMOSA, PERA or GERAM) </li></ul><ul><li>4 VIEWS </li></ul><ul><li>Function </li></ul><ul><li>Information </li></ul><ul><li>Resource </li></ul><ul><li>Organization </li></ul>Current Frameworks DO NOT SUPPORT KM or Knowledge Integration Propose an Enterprise Framework / Reference Architecture to support KM or KI Look beyond ERP-MES-SFC architecture <ul><li>5th VIEW </li></ul><ul><li>Knowledge </li></ul>Information View Resource View Organisation View Function View Knowledge View CIMOSA Extension Enterprise Knowledge Framework Requirements Definition Design Specification Implementation Description
  19. 19. KM Key Enabling Methodologies <ul><li>Classification & Mapping </li></ul><ul><ul><li>Structure fragmented pieces of information relevant to a particular enterprise or business process </li></ul></ul><ul><ul><li>Identify the artifacts (tools, templates, repositories/store) and resources (skills) they use </li></ul></ul><ul><ul><li>Key function for creating an enterprise knowledge portal </li></ul></ul>
  20. 20. Enterprise Knowledge Modeling Automated Machine Automated Machine ERP MES MPS / FCS Cell (SFC) Controller PDM Business Process Activity Explicit Enterprise Modeling Knowledge Management Tacit Meta Meta-Modeling
  21. 21. <ul><li>Knowledge Modeling </li></ul><ul><li>Current models view at business process functions and their related IT systems e.g. ERP, MES, PDM </li></ul><ul><li>Knowledge is embedded within business process flows. . . </li></ul><ul><li>Modeling business processes from a knowledge perspective - - how knowledge is generated and leveraged in each step in a work process to support decisions </li></ul><ul><li>Meta Meta-Modeling </li></ul>KM Key Enabling Methodologies PricewaterhouseCoopers “ How did You Solve that Problem?” Explicit Tacit
  22. 22. KM Key Enabling Methodologies <ul><li>Enterprise Knowledge Architecture </li></ul><ul><ul><li>Develop an architecture that outlines the way people think and work. </li></ul></ul><ul><ul><li>Look beyond ERP-PDM-MES-SFC architecture </li></ul></ul><ul><ul><li>Focus on KM as a business driver not IT </li></ul></ul>
  23. 23. Knowledge Architecture <ul><li>Knowledge asset as a competitive edge - Framework </li></ul><ul><li>discovery tools </li></ul><ul><li>Collaborative technologies </li></ul><ul><li>Groupware & intranets </li></ul><ul><li>ERP, PDM, MES Etc. </li></ul>Extended Enterprise Architecture Knowledge Agile Enterprise Applications & Tools H/W & S/W Infrastructure Business Processes Business Strategy <ul><li>Knowledge-based business processes - Modeling </li></ul><ul><li>Context-related knowledge store/repositories </li></ul><ul><li>KMS - Protals - Class. & Mapping </li></ul><ul><li>Knowledge agile enterprise </li></ul><ul><li>- Architecture </li></ul>Information Architecture Enterprise Knowledge Architecture Methodology Technology
  24. 24. Thank You Discussion?
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