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    e-gov_jordan-presentation-ppt.ppt e-gov_jordan-presentation-ppt.ppt Presentation Transcript

    • Jordan e-Government Hasan Hourani, Program Director January, 2008
    • Jordan e-Government Agenda
      • e-Government Vision
      • The Strategy 2006 - 2009
      • Risks and Challenges
      • Key Success Factors
      • Major Achievements
      • Q&A
    • Jordan e-Government Royal Vision His Majesty's Vision “ be a major contributor to Jordan's economic and social development by providing access to Government e-Services and information for everyone in the Kingdom irrespective of location, economic status, ICT ability and education”
    • Jordan e-Government Strategy Highlights
      • Continuing to achieve his Majesty's vision
      • Citizen Centricity
      • Performance and service Improvement
      • In harmony with the National Agenda
      • Builds on experiences and lessons learned
      • Builds on the experiences of others
      • Builds on best practices in ICT
    • Jordan e-Government Strategy Highlights …cont
      • Leadership role in making e-Government a reality
      • Commitment of leadership and government entities through:
        • Participation in e-Gov policy formulation and development
        • Participation in e-Gov project implementation and development
        • Holding participants accountable
        • Participation in Public Sector Development
    • Jordan e-Government Strategy Pillars Leadership Vision for e-Government and Public sector Development Technology & Infrastructure Laws & Regulations Institutionalization Business e-Services
    • e-Government Institutionalization Pillar
      • The National e-Government Steering Committee
      • e-Gov Units within government agencies
      • Regular reporting on e-Gov performance
      • Organize and sponsor Working Groups as needed
      • Mechanisms to coordinate with stakeholders
    • e-Government Legal Pillar
      • Establish a Legal Working Group
      • Prioritize development of laws and regulations
      • Drafting laws, regulations and legal standards
      • Enforcing laws, regulations and legal standards, for e-Government
    • e-Government - ICT Infrastructure Pillar
      • e-Government Enterprise Architecture
      • e-Government National Backbone
      • e-Government national Contact Center
      • Operations center development and expansion
      • Development and enforcement of Shared Services
      • e-Government Integration
      • Technical policies and standards
    • e-Government Business Pillar
      • Change Management
      • Business Process Reengineering
      • Project Management Information System
      • Capacity Building
      • Communication and marketing
      • Develop and promote use of business case
      • Develop Performance Management System
    • e-Government e-Services
      • e-Services identification and prioritization
      • Cross-organizational services
      • Develop Shared Services
      • Vertical services
      • Utilization of Shared Services and Infrastructure
      • Build with e-government integration in mind & in consultation with e-government program
      • Compliance
      • Program to provide a quarterly report to H.E. the PM
    • Jordan e-Government Risks and Challenges
      • Senior executive management support
      • Technological development vs. Laws & regulations development
      • Lack of qualified public sector human resources
      • Difficulty in attracting and retaining talent
      • Ability of government entities to maintain service
      • Resistance to change
      • Ability of the private sector to rise up to the occasion
      • Internet penetration
    • e-Government Key Success Factors
      • Commitment by leadership to lead, support, monitor
      • Active role of e-Government Steering committee
      • Activating e-Government units within entities
      • e-Government is and investment, not an expense
      • Availability of funds & qualified human resources
      • Private sector effective contribution to e-Gov
      • Efficient coordination between participating agencies
      • Budgeting for e-government
      • E-government promotion
    • e-Government Major Achievements
      • Secured Government Network
      • e-government Portal www.jordan.gov.jo
      • SMS Gateway
      • Payment Gateway
      • Completion and launching of a select number of e-services
      • Enterprise Architecture
      • Development of technical standards and policies related to the e-government services implementation.
      • On-Going Change management and training activities