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e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
e-gov_jordan-presentation-ppt.ppt
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e-gov_jordan-presentation-ppt.ppt

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Transcript

  • 1. Jordan e-Government Hasan Hourani, Program Director January, 2008
  • 2. Jordan e-Government Agenda
    • e-Government Vision
    • The Strategy 2006 - 2009
    • Risks and Challenges
    • Key Success Factors
    • Major Achievements
    • Q&A
  • 3. Jordan e-Government Royal Vision His Majesty's Vision “ be a major contributor to Jordan's economic and social development by providing access to Government e-Services and information for everyone in the Kingdom irrespective of location, economic status, ICT ability and education”
  • 4. Jordan e-Government Strategy Highlights
    • Continuing to achieve his Majesty's vision
    • Citizen Centricity
    • Performance and service Improvement
    • In harmony with the National Agenda
    • Builds on experiences and lessons learned
    • Builds on the experiences of others
    • Builds on best practices in ICT
  • 5. Jordan e-Government Strategy Highlights …cont
    • Leadership role in making e-Government a reality
    • Commitment of leadership and government entities through:
      • Participation in e-Gov policy formulation and development
      • Participation in e-Gov project implementation and development
      • Holding participants accountable
      • Participation in Public Sector Development
  • 6. Jordan e-Government Strategy Pillars Leadership Vision for e-Government and Public sector Development Technology & Infrastructure Laws & Regulations Institutionalization Business e-Services
  • 7. e-Government Institutionalization Pillar
    • The National e-Government Steering Committee
    • e-Gov Units within government agencies
    • Regular reporting on e-Gov performance
    • Organize and sponsor Working Groups as needed
    • Mechanisms to coordinate with stakeholders
  • 8. e-Government Legal Pillar
    • Establish a Legal Working Group
    • Prioritize development of laws and regulations
    • Drafting laws, regulations and legal standards
    • Enforcing laws, regulations and legal standards, for e-Government
  • 9. e-Government - ICT Infrastructure Pillar
    • e-Government Enterprise Architecture
    • e-Government National Backbone
    • e-Government national Contact Center
    • Operations center development and expansion
    • Development and enforcement of Shared Services
    • e-Government Integration
    • Technical policies and standards
  • 10. e-Government Business Pillar
    • Change Management
    • Business Process Reengineering
    • Project Management Information System
    • Capacity Building
    • Communication and marketing
    • Develop and promote use of business case
    • Develop Performance Management System
  • 11. e-Government e-Services
    • e-Services identification and prioritization
    • Cross-organizational services
    • Develop Shared Services
    • Vertical services
    • Utilization of Shared Services and Infrastructure
    • Build with e-government integration in mind & in consultation with e-government program
    • Compliance
    • Program to provide a quarterly report to H.E. the PM
  • 12. Jordan e-Government Risks and Challenges
    • Senior executive management support
    • Technological development vs. Laws & regulations development
    • Lack of qualified public sector human resources
    • Difficulty in attracting and retaining talent
    • Ability of government entities to maintain service
    • Resistance to change
    • Ability of the private sector to rise up to the occasion
    • Internet penetration
  • 13. e-Government Key Success Factors
    • Commitment by leadership to lead, support, monitor
    • Active role of e-Government Steering committee
    • Activating e-Government units within entities
    • e-Government is and investment, not an expense
    • Availability of funds & qualified human resources
    • Private sector effective contribution to e-Gov
    • Efficient coordination between participating agencies
    • Budgeting for e-government
    • E-government promotion
  • 14. e-Government Major Achievements
    • Secured Government Network
    • e-government Portal www.jordan.gov.jo
    • SMS Gateway
    • Payment Gateway
    • Completion and launching of a select number of e-services
    • Enterprise Architecture
    • Development of technical standards and policies related to the e-government services implementation.
    • On-Going Change management and training activities

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