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CPE_Aug2009.ppt

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  • 1. State of Oregon CIO Council Committee on Performance Excellence August 18, 2009 Presented by: Bob DeVyldere, CIO Council Chair
  • 2. CIO Council
    • Approximately 35 agencies voluntarily participate
    • Has been in existence for over 10 years
    • We come to the table with both agency and enterprise hats on
    • Identify common areas, form partnerships and develop enterprise governance as appropriate
    • Develop Enterprise Information Management Strategy
  • 3. Enterprise IT Governance & Delivery Framework
  • 4. Oregon Enterprise IRM Strategy Summary - 2007-2011
  • 5. EIRMS Accomplishments
    • Goal 1 - Effectively plan and execute government IT projects
      • 2007-09 EIRMS Tactical Plan completed
      • Governance Charters adopted
        • CIO Council & CIO Management Council
        • SDC Advisory Board, CIO Advisory Board, Finance Committee
      • Trained ~ 300 people in business case development since May 2007
      • Biennial budget instructions required alignment with 2007-2011 EIRMS, coordinated IT planning and budget development with the SDC, and development of business cases for major IT projects
      • Over 240 people completed the Oregon Project Management Certification Program (OPMCP) since March 2007
      • Trained nearly (50) in Enterprise Architecture since October 2007
      • RFP to establish Statewide Price Agreement for Quality Assurance Services was completed. Contract execution in early 2009
  • 6. EIRMS Accomplishments
    • Goal 2 - Ensure adequate state government management information and decision support capabilities
      • DCBS initiated the Statewide Electronic Permitting Project.
      • Statewide aerial imagery (color, with ½ meter ground resolution) was delivered and made available for statewide use. In partnership with OSU the Oregon Imagery Explorer portal was implemented
      • A statewide standard for Geographic Information Systems (GIS) Software (125-600-7550) was adopted via rulemaking in 2008
      • RFP to establish a Statewide Price Agreement for Electronic Records Management System (ERMS) products and services was completed. Expect contract execution in early 2009
      • DHS Electronic Birth Registration System, Electronic Death Registration System, and Medicaid Management Information System projects were completed
      • DAS Oregon Procurement Information Network Project was completed
  • 7. EIRMS Accomplishments
    • Goal 3 - Optimize the efficiency and cost effectiveness of government infrastructure and services
      • Computing and Networking Infrastructure Consolidation (CNIC) Project completed and State Data Center (SDC)
        • Completed mainframe consolidation – 3 mainframes to 1
        • Consolidated Portland telephone systems for more efficient operation
        • Tiered storage environment to better manage growing data storage – reduces cost and energy consumption
        • System security improvements - Network Access Control (NAC), Virtual Private Network (VPN) and Intrusion Detection infrastructure
        • SDC awarded Disaster Recovery Contract
      • Oregon.gov -14.7 million visitors in 2008 - @ 20% per yr increase in visitors. 21 million pages to 1.4 million visitors each month
      • Improved statewide information security guidance -7 policies in 2007-08
      • Enterprise class collaboration tool through Oregon based company -14 agencies with 900 User Accounts. 16 cross-organizational spaces served
      • Oregon Statewide Communications Interoperability Plan (SCIP) submitted to federal DHS-Safecom Program in late 2007. Plan adopted by State Interoperability Executive Council (SIEC) in 2008
      • Conducted Statewide Information Security Business Risk Assessments in 2007 & 2008 increasing maturity rating
  • 8. EIRMS Update Process
    • Operating environment of state government has changed dramatically over the past 18 months
    • 2007-11 EIRMS Update process initiated to ensure the strategy is properly focused on addressing the priorities, issues and challenges state agencies now face
    • Formed a multi-agency steering committee (Business & IT) - held kickoff meeting in January 2009
    • EIRMS Update is planned in three phases with the final version rescheduled for completion by fall of 2009. Update deferred to ensure proper focus on fast-track planning process.
      • Phase I - Determine agencies’ business needs and how IT can address those needs – include SWOT and citizen expectation sessions
      • Phase II – Determine the ability of IT to respond to the business requirements
      • Phase III – Determine the final set of strategic initiatives and finalize the Tactical Plan
  • 9. Fast Track Planning
    • The Legislative Fiscal Office asked two questions of the State Chief Information Officer (CIO) and Agency CIOs
    • What are IT organizations doing to improve efficiency and reduce cost?
    • What ideas do Chief Information Officers have that could help manage in these difficult economic times?
  • 10. First, IT in the current environment…
    • Agencies invest in information technology (IT) to make business run better, cheaper, faster
    • Each agency has a portfolio of IT investments that together achieve business outcomes
    • Each portfolio is periodically reevaluated and rebalanced in response to new opportunities and changing conditions
    • Agencies are now more focused on investments that will produce hard cost savings, not just cost avoidance
    • Agencies have already shifted their IT activities to reflect the economic landscape
  • 11. What ideas do Chief Information Officers have that could help manage in these difficult economic times? Renegotiate Contracts, Licenses and Agreements Utilize more Web Based Tools Contract Brokering through Cross-agency Consortiums Electronic Payroll Statements Improve Citizen access to state government services Streamline Software as a Service Acquisition Online Timekeeping Enterprise Anti-Spam IT better enables telecommuting Expedite Shared Development and Use of Code GIS Data Consolidation
  • 12. Effective Government 2009 Conference
    • Provide a forum for business and program leaders to learn about opportunities to run their business faster/better/cheaper
    • State and Local Government
    • September 29 th at the Salem Conference Center
    • Lunch panel to address the strategic side of running a business – Ken Rust, Fred King, Gary Blackmer