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Most commercial enterprises want some meaningful but simple metrics to measure, track and report their part and/or product reliability, which link well to their business and/or engineering processes. An internal reliability measurement may sometimes be "defined" for that purposes. However, without careful consideration initially, the adopted non-conventional reliability metric may be lack of scientific sense, causing a lot of confusion and misunderstanding in calculation, reporting and communication. This talk presents you a real case study, which turns out to be a good example of lesson learned.
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