Lean For Non Profits - Agenda and Activity Printouts

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  • 1. Lean Improvement for Nonprofits 8:00 Welcome & Introductions 8:30 United Way application process and showing improvement 9:15 ASQ Partnering with your organization 9:30 Break and Activity 9:45 Introduction to improvement Introduction to Lean and Six Sigma Value and Quality Waste and the Toast Kaizen Video 10:00 The Improvement Approaches 7 kinds of waste and the Toast Kaizen video 5S standardization 12:00 Lunch & Breakout sessions Volunteers, The Board , Outcomes/Quality, More Lean Discussion 1:00 Flowcharting to see your processes Standard Work Continuous flow and push/pull – what gets in the way? 2:15 Break Facility layout and Arrangement Problem solving – poka yoke, strength of actions 3:00 Examples of the tools at use and Putting it all together Our Offering - Partnering with you on improvement projects 3:45 Closing and Evaluation
  • 2. Special Appreciation to: American Society for Quality – Milwaukee, WI Lafayette Section 0917 – Robert Funk Chair James Taylor – Executive Director Jillian Miller- Indiana Nonprofit Resource Network Regional Director Laura Carson – Finance and Community Impact Director Amy Wood – Volunteer Associate Rick Johnson Dan Taylor Wabash Valley Lean Network Pete Wagner
  • 3. Exercise #2 7 Kinds of Waste – Toast Video Kaizen – Simple improvements from the people that do the work Motion: Any movement of people – examples of walking, reaching, or searching Waiting: Idle time when people wait for people, people wait for machines, or machines wait for people Transportation: Any movement of material, machines, or information Storage of Inventory: Any supply in excess of customer requirements necessary to provide service just-in-time Defects: Scrap or rework/correction of a product or service Processing: Work that adds no value to the service from the patients perspective Overproduction: Producing material or information faster than needed
  • 4. Exercise #4
  • 5. Exercise #5
  • 6. Exercise #6 Job Breakdown Sheet Operation ______________________________________________ Parts ______________________________________________ Tools & Materials ____________________________________________ Important Steps Key Points Reasons What: Logical segment of operation when something happens to advance the work How: Anything in a step that might 1. Make or break the job 2. Injure the worker 3. Make the work easier Why: Reasons for the key points