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ASQ - Social Responsibility
 

ASQ - Social Responsibility

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Presentation by Steve Babb to ASQ section section 1508 on May 11, 2009

Presentation by Steve Babb to ASQ section section 1508 on May 11, 2009

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  • In our discussion, I hope will conclude that seriously going after these goals is not a pie in the sky idea, but can be accomplished with a familiar roadmap. Ask yourselh how you personally contribute to the growth of market share in your business? I know you were here because you a passion about quality and what he can do beyond saving money- a noble goal by itself- in areas of other corporate responsibility. Per Pat townsend – Quality professionals should not be specialists. Who could we afford to exclude from this initiative? And what are those next challenges? For one thing we develop their current civilization at a tremendous cost of resources and unsustainable practices. As we develop the world to reduce human inequities and environmental insult, we cannot repeat the mistakes that led to our current state of development. Furthermore, we simply do not have the natural resources to build copies of our high consumption economies around the globe. Instead, it is now good business in ways that we'll discuss in a few minutes together, to reach out to the global village, listen to the voice of a diversity of customers we've never had before, and devise innovative solutions. Our challenge is quality professionals is to bring it home. How can we use our skills as quality professionals? So first, lets discuss a little bit more what we mean about sustainability. Would anybody like to state likely mean by term sustainability?

ASQ - Social Responsibility ASQ - Social Responsibility Presentation Transcript

  • ASQ’s Social Responsibility Initiative
        • Section 1508 Dinner Meeting
        • May 11, 2009
        • Steve Babb, Past Chair
  • The Quality Triple Bottom Line Societal ISO 26000 Management ISO 9000 Environment ISO 14000
  • Social Responsibility (SR)
    • “ Responsibility of an organization for the impacts of its decisions and activities on society and the environment, through transparent and ethical behavior that:
    • Contributes to sustainable development, including health and welfare of society
    • Takes into account the expectations of shareholders
    • Is in compliance with applicable law and consistent with international norms of behavior
    • Is integrated throughout the organization and practices in its relationships”
    • ISO-26000, Draft
  • Why is ASQ Advocating SR?
    • Quality management and improvement tools support the changes, measures, cost savings, and gains proposed in ISO 26000
    • ASQ is uniquely positioned to provide expertise, education, tools, and resources for a successful and sustainable future
    • “ Good quality practices make for socially responsible organizations”
    ASQ White Paper: “Seeking Sustainable Success: ASQ Integrates Quality and Social Responsibility”, 2009
  • Why is ASQ Advocating SR? 83% or respondents to Quality Progress Quick Poll (March, 2009) agreed that SR and environmental responsibility should be considered a part of quality management ASQ White Paper: “Seeking Sustainable Success: ASQ Integrates Quality and Social Responsibility”, 2009
  • Opinions of Executives and Investors
    • ??? % of investment professionals believe global economic turmoil has increased the importance of governance programs
    Feb 2009 McKinsey Report
  • Opinions of Executives and Investors
    • 45 % of investment professionals believe global economic turmoil has increased the importance of governance programs
    Feb 2009 McKinsey Report
  • Opinions of Executives and Investors
    • ??? % of chief financial officers agree that environmental, social, and governance programs create value for shareholders in typical times.
    Feb 2009 McKinsey Report
  • Opinions of Executives and Investors
    • 66 % of chief financial officers agree that environmental, social, and governance programs create value for shareholders in typical times.
    Feb 2009 McKinsey Report
  • Opinions of Executives and Investors
    • ??? % of executives believe global economic turmoil has increased the importance of governance programs.
    Feb 2009 McKinsey Report
  • Opinions of Executives and Investors
    • 66 % of executives believe global economic turmoil has increased the importance of governance programs.
    Feb 2009 McKinsey Report
  •  
  • Living Beyond Our Means MID 80’s : Humans started to exceed nature's ability to regenerate 1999: Demand > 120% 1961: Humans using 70% of the capacity of the global biosphere X X X Source: PNAS
  • Clean Air Act (CAA) Clean Water Act (CWA) SDWA FIFRA RCRA CERCLA SARA TSCA OPA DOT IATA
  • Catastrophes Prompted Government Action
    • Immediate Action Needed
    • Reduce Repeat Incidents
    • Enormous Growth in # Regulations
    Reg Explosion
  • Enter….Sustainability
    • “… development that meets the needs of the present without compromising the ability of future generations to meet their own needs.”
    • Brundtland Report 1987
    • Shareholders are demanding much more on behalf of Stakeholders .
  • ISO-26000 Key Elements in Social Responsibility Organizational Governance Organizational Governance Community Involvement and Development Consumer Issues Fair Operating Practices The Environment Labor Practices Human Rights ISO-26000, Draft
  • Companies Using SR Today
    • Johnson Controls measures supplier sustainability to create green collar jobs, $1.6 billion spent annually
    • Baxter International and GE, among others, now report annual sustainability scorecards. Baxter reports a return of 3:1 on environmental projects
    • Goodwill Industries in SE Wisconsin transformed operations through lean thinking to meet SR objectives
    • More examples every day
  • ASQs Quality Toolbox for SR
    • Develop a network of best practices and practitioners such as www.SRO.org
    • Integrate with existing techniques – Lean, Six Sigma, ISO 9000, ISO 14000, etc.
    • Leverage partnerships
    • Systematic success – e.g. ASQ manages Malcolm Baldrige
    • Understand ISO-26000 and its implications
    • Be credible stewards of the standard
    • Target elements to achieve maximum impact
    ASQ White Paper: “Seeking Sustainable Success: ASQ Integrates Quality and Social Responsibility”, 2009