Understanding the Project Management Body of Knowledge (PMBOK®) Guide: Transition From 3rd to 4th Edition

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    Understanding the Project Management Body of Knowledge (PMBOK®) Guide: Transition From 3rd to 4th Edition - Presentation Transcript

    1. A Guide To The Project Management Body of Knowledge (PMBOK) Significant Changes from the 3 rd edition to the 4 th edition
    2. Major Changes
      • The adoption of the verb-noun format for process names
      • Amplification as to Enterprise Environmental Factors and Organizational Process Assets
      • Clarifications as to the relationships between Corrective Actions, Preventative Actions, Defect Repairs, and Requested changes
      • The elimination, addition, and consolidation of processes to tighten the logic of the process groups
      • A division of the Project Management Plan documents from Project Documents that was unclear in the 3 rd edition of the PMBOK
    3. Major Changes (continued)
      • The establishment of a distinction between the elements of a Project Charter from the Project Scope Statement
      • The elimination of process flow diagrams that were often interpreted as activity diagrams rather than logical flows
      • More emphasis on the logical connections between the processes (where outputs become inputs to follow-on processes)
      • An appendix that is intended to emphasize the need for soft (interpersonal) skills
    4. Name Changes
      • PMBOK, 3 rd edition
        • Verb-Noun Titles
          • e.g., Create WBS; Develop Project Management Plan
        • Noun-Verb Titles
          • e.g., Scope Planning; Cost Control
      • PMBOK, 4 th edition
        • All processes titled in Verb-Noun format
    5. Verb-Noun Examples
      • Old PMBOK
        • Activity Definition
        • Activity Sequencing
        • Activity Resource Estimating
        • Activity Duration Estimating
        • Cost Estimating
        • Cost Budgeting
      • New PMBOK
        • Define Activities
        • Sequence Activities
        • Estimate Activity Resources
        • Estimate Activity Durations
        • Estimate Costs
        • Determine Budget
    6. Enterprise Environmental Factors
      • The Organization’s Enterprise Environmental factors and systems that influence the project’s success
        • Culture, structure, processes
        • Government and Industry Standards
        • Infrastructure (existing facilities and equipment)
        • Existing Human Resources (skills, disciplines and knowledge)
        • Personnel Administration
        • Work authorization system
        • Marketplace conditions
        • Stakeholder Risk Tolerance
        • Political climate
        • Established communications channels
        • Commercial databases (e.g., standardized cost estimating data, industry risk study information)
        • PMIS
    7. Organizational Process Assets
      • Processes and Procedures
        • Processes, policies, standardized guidelines, templates, communication requirements, closure guidelines, financial controls, issue and defect management, risk management, and work authorization procedures
      • Corporate Knowledge Base
        • Databases (process measurement, issues and defects, configuration management, and financial), Project files, historical information
    8. Change Requests, et al
      • Corrective Actions
      • Preventive Actions
      • Defect Repairs
      • Change Requests
      Short-term actions Long-term actions
    9. Project Integration Management Inputs and Outputs Monitor and Control Project Work Perform Integrated Change Control
      • Project
      • Management
      • Plan
      • Change Requests
        • Corrective Actions
        • Preventive Actions
        • Defect Repairs
      • Project
      • Management
      • Plan
      • Change Request Status Updates
      • Project Man. Plan Updates
      • PM Plan Updates
      • Project Documentation Updates
      • Performance
      • Reports
      • Work
      • Performance
      • Information
    10. New Category of “Change Request”
      • Updates to the contents of plans, documents, etc.
    11. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Preliminary Project Scope Statement
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Integrated Change Control
      • Close Project
      Scope Management
      • Scope Planning
      • Scope Definition
      • Create WBS
      • Scope Verification
      • Scope Control
      Time Management
      • Activity Definition
      • Activity Sequencing
      • Activity Resource Estimating
      • Activity Duration Estimation
      • Schedule Development
      • Schedule Control
      Cost Management
      • Cost Estimating
      • Cost Budgeting
      • Cost Control
      Quality Management
      • Quality Planning
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Human Resource Planning
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Communications Planning
      • Information Distribution
      • Performance Reporting
      • Manage Stakeholders
      Risk Management
      • Risk Management Planning
      • Risk Identification
      • Qualitative Risk Analysis
      • Quantitative Risk Analysis
      • Risk Response Planning
      • Risk Monitoring and Control
      Procurement Management
      • Plan Purchases and Acquisitions
      • Plan Contracting
      • Request Seller Responses
      • Select Sellers
      • Contract Administration
      • Contract Closure
    12. Processes
      • Changes to the matrix of Processes
        • In addition to the wording changes (verb-noun format)
    13. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Preliminary Project Scope Statement
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Integrated Change Control
      • Close Project
      Scope Management
      • Scope Planning
      • Scope Definition
      • Create WBS
      • Scope Verification
      • Scope Control
      Time Management
      • Activity Definition
      • Activity Sequencing
      • Activity Resource Estimating
      • Activity Duration Estimation
      • Schedule Development
      • Schedule Control
      Cost Management
      • Cost Estimating
      • Cost Budgeting
      • Cost Control
      Quality Management
      • Quality Planning
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Human Resource Planning
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Communications Planning
      • Information Distribution
      • Performance Reporting
      • Manage Stakeholders
      Risk Management
      • Risk Management Planning
      • Risk Identification
      • Qualitative Risk Analysis
      • Quantitative Risk Analysis
      • Risk Response Planning
      • Risk Monitoring and Control
      Procurement Management
      • Plan Purchases and Acquisitions
      • Plan Contracting
      • Request Seller Responses
      • Select Sellers
      • Contract Administration
      • Contract Closure
    14. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Preliminary Project Scope Statement
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Integrated Change Control
      • Close Project
      Scope Management
      • Scope Planning
      • Scope Definition
      • Create WBS
      • Scope Verification
      • Scope Control
      Time Management
      • Activity Definition
      • Activity Sequencing
      • Activity Resource Estimating
      • Activity Duration Estimation
      • Schedule Development
      • Schedule Control
      Cost Management
      • Cost Estimating
      • Cost Budgeting
      • Cost Control
      Quality Management
      • Quality Planning
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Human Resource Planning
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Communications Planning
      • Information Distribution
      • Performance Reporting
      • Manage Stakeholders
      Risk Management
      • Risk Management Planning
      • Risk Identification
      • Qualitative Risk Analysis
      • Quantitative Risk Analysis
      • Risk Response Planning
      • Risk Monitoring and Control
      Procurement Management
      • Plan Purchases and Acquisitions
      • Plan Contracting
      • Request Seller Responses
      • Select Sellers
      • Contract Administration
      • Contract Closure
    15. Knowledge Area: Communications Management Initiating Process Group Process: Identify Stakeholders “ The process of identifying all people or organizations impacted by the project, and documenting relevant information regarding their interests, involvement, and impact on project success.” -PMBOK
    16. Identify Stakeholders
      • Inputs
        • Project Charter
        • Procurement Documents
        • Enterprise Environmental Factors
        • Organizational Process Assets
    17. Inputs: Project Charter
      • Utilize information provided in Charter about
        • sponsors
        • customers
        • team members
        • groups
        • departments
      • that are involved in project
    18. Inputs: Procurement Documents
      • If the project is:
        • The result of a procurement activity
        • Based on an established contract
      • Parties to that contract are then key project stakeholders
    19. Identify Stakeholders
      • Tools and Techniques
        • Stakeholder Analysis
        • Expert Judgment
    20. Tools and Techniques: Stakeholder Analysis
      • Step 1: Identify all potential stakeholders
        • Roles
        • Departments
        • Interests
        • Knowledge levels
        • Expectation
        • Influence levels
    21. Tools and Techniques: Stakeholder Analysis
      • Step 2: Identify the potential impact or support; classify
        • Power/interest grid
        • Power/influence grid
        • Influence/impact grid
        • Salience model
        • Level of authority – power
        • Level of concern – interest
        • Active involvement – influence
        • Effect changes to planning/execution - impact
    22. Example: Power/Interest Grid Keep Satisfied Manage Closely Monitor Keep Informed Power Interest High High Low Low
    23. Identify Stakeholders
      • Outputs
        • Stakeholder Register
        • Stakeholder Management Strategy
    24. Outputs: Stakeholder Registry
      • Identification Information
      • Assessment Information
      • Stakeholder Classification
        • Internal/external
        • Supporter/neutral/resistor, etc.
    25. Outputs: Stakeholder Management Strategy
      • Includes
        • Key stakeholders
        • Level of participation desired
        • Stakeholder groups and management (as groups)
      Stakeholder Interest in Project Assessment of Impact Potential Strategies
    26. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Preliminary Project Scope Statement
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Integrated Change Control
      • Close Project
      Scope Management
      • Scope Planning
      • Scope Definition
      • Create WBS
      • Scope Verification
      • Scope Control
      Time Management
      • Activity Definition
      • Activity Sequencing
      • Activity Resource Estimating
      • Activity Duration Estimation
      • Schedule Development
      • Schedule Control
      Cost Management
      • Cost Estimating
      • Cost Budgeting
      • Cost Control
      Quality Management
      • Quality Planning
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Human Resource Planning
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Communications Planning
      • Information Distribution
      • Performance Reporting
      • Manage Stakeholders
      Risk Management
      • Risk Management Planning
      • Risk Identification
      • Qualitative Risk Analysis
      • Quantitative Risk Analysis
      • Risk Response Planning
      • Risk Monitoring and Control
      Procurement Management
      • Plan Purchases and Acquisitions
      • Plan Contracting
      • Request Seller Responses
      • Select Sellers
      • Contract Administration
      • Contract Closure
    27. Knowledge Area: Scope Management Process: Collect Requirements Planning Process Group “ Scope Planning – Collect Requirements is the process of defining stakeholders needs to meet the project objectives.” -PMBOK
    28. Collect Requirements
      • Inputs
        • Project Charter
        • Stakeholder Register
    29. Collect Requirements
      • Tools and Techniques
        • Interviews
        • Focus Groups
        • Facilitated Workshops
        • Group Creativity Technique
        • Group Decision Making Techniques
        • Questionnaires and Surveys
        • Observations
        • Prototypes
    30. Collect Requirements
      • Outputs
        • Requirements Documentation
        • Requirements Management Plan
        • Requirements Traceability Matrix
    31. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Preliminary Project Scope Statement
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Integrated Change Control
      • Close Project
      Scope Management
      • Scope Planning
      • Scope Definition
      • Create WBS
      • Scope Verification
      • Scope Control
      Time Management
      • Activity Definition
      • Activity Sequencing
      • Activity Resource Estimating
      • Activity Duration Estimation
      • Schedule Development
      • Schedule Control
      Cost Management
      • Cost Estimating
      • Cost Budgeting
      • Cost Control
      Quality Management
      • Quality Planning
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Human Resource Planning
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Communications Planning
      • Information Distribution
      • Performance Reporting
      • Manage Stakeholders
      Risk Management
      • Risk Management Planning
      • Risk Identification
      • Qualitative Risk Analysis
      • Quantitative Risk Analysis
      • Risk Response Planning
      • Risk Monitoring and Control
      Procurement Management
      • Plan Purchases and Acquisitions
      • Plan Contracting
      • Request Seller Responses
      • Select Sellers
      • Contract Administration
      • Contract Closure
    32. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Preliminary Project Scope Statement
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Integrated Change Control
      • Close Project
      Scope Management
      • Scope Planning
      • Scope Definition
      • Create WBS
      • Scope Verification
      • Scope Control
      Time Management
      • Activity Definition
      • Activity Sequencing
      • Activity Resource Estimating
      • Activity Duration Estimation
      • Schedule Development
      • Schedule Control
      Cost Management
      • Cost Estimating
      • Cost Budgeting
      • Cost Control
      Quality Management
      • Quality Planning
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Human Resource Planning
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Communications Planning
      • Information Distribution
      • Performance Reporting
      • Manage Stakeholders
      Risk Management
      • Risk Management Planning
      • Risk Identification
      • Qualitative Risk Analysis
      • Quantitative Risk Analysis
      • Risk Response Planning
      • Risk Monitoring and Control
      Procurement Management
      • Plan Purchases and Acquisitions
      • Plan Contracting
      • Request Seller Responses
      • Select Sellers
      • Contract Administration
      • Contract Closure
    33. Knowledge Area: Communications Management Process: Manage Stakeholder Expectations Monitoring & Controlling Process Group “ Manage Stakeholder Expectations – The process of communicating and working with stakeholders to meet their needs and addressing issues as they occur.” - PMBOK
    34. Manage Stakeholder Expectations
      • Actively managing expectations
      • Addressing concerns that are not yet issues
      • Clarifying and resolving issues that have been identified
    35. Manage Stakeholder Expectations
      • Inputs
        • Stakeholder Register*
        • Stakeholder Management Strategy*
        • Project Management
        • Plan*
        • Issue Log
        • Change Log
        • Organizational Process Assets*
        • *Already Discussed
    36. Inputs: Issue Log
      • Or Action Log
      • Used to document monitor issues resolution
      • Facilitates communication
      • Ensures common understanding
      • Owner assigned for each issue
    37. Inputs: Change Log
      • Document changes during project
    38. Manage Stakeholder Expectations
      • Tools and Techniques
        • Communication Methods*
        • Interpersonal Skills
        • Management Skills
        • *Already Discussed
    39. Tools and Techniques: Interpersonal Skills
      • Includes:
        • Building Trust
        • Resolving Conflict
        • Active Listening
        • Overcoming Resistance to Change
    40. Tools and Techniques: Management Skills
      • Includes:
        • Presentation skills
        • Negotiating
        • Writing skills
        • Public speaking
    41. Manage Stakeholder Expectations
      • Outputs
        • Organizational Process Assets Updates*
        • Change Requests*
        • Project Management Plan Updates*
        • Project Document Updates
        • *Already Discussed
    42. Outputs: Project Document Updates
      • Stakeholder Management Strategy
      • Stakeholder Register
      • Issue Log
    43. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Preliminary Project Scope Statement
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Integrated Change Control
      • Close Project
      Scope Management
      • Scope Planning
      • Scope Definition
      • Create WBS
      • Scope Verification
      • Scope Control
      Time Management
      • Activity Definition
      • Activity Sequencing
      • Activity Resource Estimating
      • Activity Duration Estimation
      • Schedule Development
      • Schedule Control
      Cost Management
      • Cost Estimating
      • Cost Budgeting
      • Cost Control
      Quality Management
      • Quality Planning
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Human Resource Planning
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Communications Planning
      • Information Distribution
      • Performance Reporting
      • Manage Stakeholders
      Risk Management
      • Risk Management Planning
      • Risk Identification
      • Qualitative Risk Analysis
      • Quantitative Risk Analysis
      • Risk Response Planning
      • Risk Monitoring and Control
      Procurement Management
      • Plan Purchases and Acquisitions
      • Plan Contracting
      • Request Seller Responses
      • Select Sellers
      • Contract Administration
      • Contract Closure
    44. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Perform Integrated Change Control
      • Close Project or Phase
      Scope Management
      • Collect Requirements
      • Define Scope
      • Create WBS
      • Verify Scope
      • Control Scope
      Time Management
      • Define Activities
      • Sequence Activities
      • Estimate Activity Resources
      • Estimate Activity Durations
      • Develop Schedule
      • Control Schedule
      Cost Management
      • Estimate Costs
      • Determine Budget
      • Control Costs
      Quality Management
      • Plan Quality
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Develop Human Resource Plan
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Identify Stakeholders
      • Plan Communications
      • Distribute Information
      • Manage Stakeholder Expectations
      • Report Performance
      Risk Management
      • Plan Risk Management
      • Identify Risks
      • Perform Qualitative Risk Analysis
      • Perform Quantitative Risk Analysis
      • Plan Risk Response
      • Monitor and Control Risks
      Procurement Management
      • Plan Procurements
      • Conduct Procurements
      • Administer Procurements
      • Close Procurements
    45. Project Management Plan / Project Documents
      • Content of Old Project Management Plan
        • 3 Baselines
        • Subsidiary Management Plans
        • And anything else you could think of
      • Content of New Project Management Plan
        • 3 Baselines
        • Subsidiary Management Plans
    46. And anything else …
      • New category of input/output
        • Project Document
    47. The Three Baselines Scope Planning Scope Definition Create WBS Activity Definition Act. Res. Estimating Activity Duration Est. Activity Sequencing Schedule Develop. Cost Estimating Cost Budgeting*
    48. The Three Baselines Collect Require. Define Scope Create WBS Define Activities Est. Activity Resources Est. Activity Durations Sequence Activities Develop Schedule Estimate Costs Determine Budget
    49. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
      • Cost Management
      • Quality Management
      • Human Resource Management
      • Communications Management
      • Risk Management
      • Procurement Management
    50. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
        • Requirements Management Plan - NEW
      • Time Management
      • Cost Management
      • Quality Management
      • Human Resource Management
      • Communications Management
      • Risk Management
      • Procurement Management
    51. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
        • Schedule Management Plan
      • Cost Management
      • Quality Management
      • Human Resource Management
      • Communications Management
      • Risk Management
      • Procurement Management
    52. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
      • Cost Management
        • Cost Management Plan
      • Quality Management
      • Human Resource Management
      • Communications Management
      • Risk Management
      • Procurement Management
    53. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
      • Cost Management
      • Quality Management
        • Quality Management Plan
        • Process Improvement Plan
      • Human Resource Management
      • Communications Management
      • Risk Management
      • Procurement Management
    54. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
      • Cost Management
      • Quality Management
      • Human Resource Management
        • Human Resource Plan - NEW
      • Communications Management
      • Risk Management
      • Procurement Management
    55. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
      • Cost Management
      • Quality Management
      • Human Resource Management
      • Communications Management
        • Communications Management Plan
      • Risk Management
      • Procurement Management
    56. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
      • Cost Management
      • Quality Management
      • Human Resource Management
      • Communications Management
      • Risk Management
        • Risk Management Plan
      • Procurement Management
    57. Subsidiary Project Management Plans – The 9 Knowledge Areas
      • Integration Management
      • Scope Management
      • Time Management
      • Cost Management
      • Quality Management
      • Human Resource Management
      • Communications Management
      • Risk Management
      • Procurement Management
        • Procurement Management Plan
    58. Outputs: Project Charter
      • Specifically:
        • Project purpose or justification
        • Project Objectives
        • High Level Requirements
        • High Level Project Description
        • High Level Risks
        • Summary Milestone Schedule
        • Summary Budget
        • Project Approval Requirements
        • Assigned project manager, responsibility, authority
        • Name and authority of the sponsor
    59. Other Changes
      • Process Flow Diagrams
      • Logical Connections between Processes
      • Interpersonal Skills
    60. Miscellaneous
      • Life Cycle Explanations
      • New Organizational Structure
    61. The Project Life Cycle
      • All projects can be mapped to the following life cycle structure:
        • Starting the Project
        • Organizing and Preparing
        • Carrying out the Project Work
        • Closing the Project
    62. Generic Life Cycle Structure
      • Cost and staffing levels are low at the start, peak as the work is carried out, and drop rapidly as the project draws to a close
      • Stakeholder influences, risk, and uncertainty are greatest at the start of the project and decrease over the life of the project
      • Ability to influence the final characteristics of the project’s product without significantly impacting cost is highest at the start of the project and decreases as the project progresses
    63. Product vs. Project Life Cycle
      • Product life cycle consists generally of sequential and non-overlapping product phases
      • The last Product Life Cycle phase is generally the product’s retirement
      • Many possible relationships may exist to a project where the outcome of the project is a product
    64. Composite Organization
      • Involves all these structures at various levels
      • Sometimes create a special project team to handle a critical project
      • May have many characteristics of a projectized organization
      • May include full-time staff from different functional departments
      • May develop its own set of operating procedures
      • May operate outside the standard, formalized reporting structure
    65. Composite Organization Project A Coordination Project Members Project B Coordination
    66. Planning Process Group Initiating Process Group Executing Process Group Monitoring & Controlling Process Group Closing Process Group Integration Management
      • Develop Project Charter
      • Develop Project Management Plan
      • Direct and Manage Project Execution
      • Monitor and Control Project Work
      • Perform Integrated Change Control
      • Close Project or Phase
      Scope Management
      • Collect Requirements
      • Define Scope
      • Create WBS
      • Verify Scope
      • Control Scope
      Time Management
      • Define Activities
      • Sequence Activities
      • Estimate Activity Resources
      • Estimate Activity Durations
      • Develop Schedule
      • Control Schedule
      Cost Management
      • Estimate Costs
      • Determine Budget
      • Control Costs
      Quality Management
      • Plan Quality
      • Perform Quality Assurance
      • Perform Quality Control
      Human Resource Management
      • Develop Human Resource Plan
      • Acquire Project Team
      • Develop Project Team
      • Manage Project Team
      Communications Management
      • Identify Stakeholders
      • Plan Communications
      • Distribute Information
      • Manage Stakeholder Expectations
      • Report Performance
      Risk Management
      • Plan Risk Management
      • Identify Risks
      • Perform Qualitative Risk Analysis
      • Perform Quantitative Risk Analysis
      • Plan Risk Response
      • Monitor and Control Risks
      Procurement Management
      • Plan Procurements
      • Conduct Procurements
      • Administer Procurements
      • Close Procurements

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