Essential skillslv

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  • Many Literacy Victoria learners are highly motivated to work, but need to improve their literacy and essential skills in order to successfully keep jobs.
  • Corporate= Fairmont Empress (hospitality), Thrifty Foods (retail grocery), Victoria Shipyards (marine repair), Dockside Green (construction).
    Community=Disability Resource Centre, Coast Salish Employment Training Society, (CSETS)
    Knowledge=SkillPlan, ASPECT
  • Literacy and essential skills are measured on a continuum.
    Most employees can read and write, but they may struggle to complete forms, comprehend written instructions, accurately calculate numbers or use computers.
    Level 1--Find it difficult to manage tasks of daily living, such as reading instructions for taking medicine.
    Level 3 is roughly the level required for successful secondary school completion. It requires the ability to integrate several sources of information and solve more complex problems.
  • Low literacy limits ability to adapt to change, to learn new skills as new technology is introduced, to re-train and advance.
  • See “How Basic skills Training Benefits Business”.
  • Schick, R. (2005). Employer investment in workplace literacy programmes, Auckland, New Zealand: Workbase, The New Zealand Centre for Workforce Literacy Development, Retrieved March 2008 from http://www.workbase.org.nz/Resource.aspx?ID=218

    Stage 1: Employers are not convinced that literacy is a business issue and don’t consider it their problem to address
    Stage 2: Companies have conditions that indicate a need to address literacy issues and invest in training.
    Stage 3: Companies recognize that some of their HR needs can be addressed by focusing on literacy and essential skills. They are exploring solutions.
    Stage 4: Companies are actively engaged in taking action to address skill gaps.
  • Essential skillslv

    1. 1. Workforce Literacy and Essential Skills
    2. 2. Workforce Literacy and Essential Skills The Workforce Literacy and Essential Skills Project  Developed by Literacy Victoria, with private sector employers and community partners  A national, two-year pilot project  Goal: To develop a replicable model that will help Canadians with lower literacy levels successfully prepare for a job, get a job and keep a job.
    3. 3. Workforce Literacy and Essential Skills Project Participants  Corporate Partners  Community Partners  Knowledge Partners  Volunteer Tutors  Trainees
    4. 4. Workforce Literacy and Essential Skills Essential Skills—The HRSDC Framework “Essential Skills are the skills needed for work, learning and life. They provide the foundation for learning all other skills and enable people to evolve with their jobs and adapt to workplace change.” Office of Literacy and Essential Skills, Human Resource and Skills Development Canada
    5. 5. Workforce Literacy and Essential Skills Essential Skills needed for all occupations 1. Reading Text 2. Document Use 3. Writing 4. Numeracy 5. Oral Communication 6. Thinking Skills (includes problem solving) 7. Working with Others 8. Computer Use 9. Continuous Learning
    6. 6. Workforce Literacy and Essential Skills Literacy “The ability to understand and employ printed information in daily activities, at home, at work and in the community—to achieve one’s goals, and to develop one’s knowledge and potential.” The Adult Literacy and Life Skills Survey, Statistics Canada
    7. 7. Workforce Literacy and Essential Skills Literacy Levels  Level 1-- Poor reading, writing, numeracy skills. Difficulty with printed materials.  Level 2--Limited skills. Can find familiar words in simple text.  Level 3-- Minimum level needed to cope with today’s knowledge-based, electronic world. Can read material that is simple and clearly laid out.  Levels 4/5--Higher-order information processing skills.
    8. 8. Workforce Literacy and Essential Skills In British Columbia  40% of working-age adults (16-65) are below level 3.  This includes 1 million Canadian-born adults and 300,000 immigrants.
    9. 9. Workforce Literacy and Essential Skills A Hidden Issue  Most workers can read and write, but still may struggle to complete forms and documents, understand memos, count cash, use computers, communicate well, problem solve  Workers may not realize their skills are too low  Workers and employers usually adapt and work around it
    10. 10. Workforce Literacy and Essential Skills Why should business be involved in literacy? Workforce Literacy and Essential Skills Low literacy costs Canadian businesses $2.5 billion annually in lost productivity. Literacy Alberta, 2007
    11. 11. Workforce Literacy and Essential Skills  The Canadian economy is shifting from manufacturing and natural resources to a knowledge-based economy.  Rapid changes in technology and global competition require continuous learning and adaptation for all workers.  All of us struggle to keep up with the rapid pace of change, but workers with low literacy struggle even more.
    12. 12. Workforce Literacy and Essential Skills Potential Benefits for Business  Improved safety  Improved productivity  Reduced wastage and errors  Training “sticks”  Ability to recruit, retain and promote the most promising employees
    13. 13. Workforce Literacy and Essential Skills Stages of Corporate Readiness  Stage 1: Unaware and unready  Stage 2: Unaware and favourable  Stage 3: Aware of the need  Stage 4: Implementing solutions
    14. 14. Workforce Literacy and Essential Skills Trainees are supported for nine months  Phase One: Pre-employment training  Phase Two: Transition to employment—job search support  Phase Three: Mentoring while adjusting to a new job
    15. 15. Workforce Literacy and Essential Skills Program Delivery Model  Individual Training Plan  Weekly meeting with a tutor  40-60 hours of pre-employment workshops  Monthly Training circle
    16. 16. Workforce Literacy and Essential Skills 1. Learners Network Intake •Application •Interview •Matched with a tutor •Benchmarking •Goal Setting workbook 2. Employment Goal Identified •Screen for WLES eligibility •If not yet eligible, continue in LN or refer to external agencies •If eligible, LN coordinator makes referral to WLES 3. WLES Intake •Interview •Skills assessment •Accepted or declined •If declined, make referrals out, or continue in LN 4. Trainee Accepted •Individual Learning Plan created, based on their goals 5. Required Employment Readiness Modules •Qualities and Attitudes for Success •Essential Skills •Career Exploration and sectoral knowledge •Specific Employment goals 6. Search for Employment •Search skills •Application letters •Resume •Interview Skills 7. Adjust to Employment & Engage Employer •WLES contacts employer, with permission of trainee •WLES staff engage employer WLES Trainee Flow (Draft Pilot #2)
    17. 17. Workforce Literacy and Essential Skills Curricula  Self-paced learning modules  Based on National Occupation Standards  Adaptation of emerit’s Tourism Essentials  Includes:  Positive attitudes  Essential (transferable) Skills  Sector Knowledge
    18. 18. Workforce Literacy and Essential Skills Qualities for Success  Confidence  Courage  Courtesy  Enthusiasm  Flexibility  Helpfulness  Honesty  Patience  Respect  Responsibility  Reliability  Tact
    19. 19. Workforce Literacy and Essential Skills The Workforce Literacy and Essential Skills Program is funded by HRSDC, Office of Literacy and Essential Skills.
    20. 20. Workforce Literacy and Essential Skills Contact Workforce Literacy and Essential Skills Project Coordinator info@literacyvictoria.ca www.literacyvictoria.ca Questions?

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