Ontology-based Standardization on Knowledge Exchange in Social Knowledge Management Environments

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Ontology-based Standardization on Knowledge Exchange in Social Knowledge Management Environments

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Ontology-based Standardization on Knowledge Exchange in Social Knowledge Management Environments

  1. 1. Institut für Wirtschaftsinformatik, Produktionswirtschaft und Logistik Stefan Thalmann & Isabella Seeber Innsbruck Information System University of Innsbruck School of Management Information Systems Universitätsstraße 15 6020 Innsbruck together with: Peinl, R. , Hetmank, L., Kruse, P., Maier, R., Pawlowski, J.M., Bick, M. Ontology-based Standardization on Knowledge Exchange in Social Knowledge Management Environments
  2. 2. Current Team 2
  3. 3. Information Systems Source:Apt46,Feb2012,URL:http://apt46.net/2012/02/07/social-media- sites-explained-with-donuts/
  4. 4. Information Systems 4 Knowledge Management going social… Source:B.D.Solis:http://www.sortingthoughts.de/blog/wp- content/uploads/2008/12/2735401175_fcdcd0da03.jpg
  5. 5. Information Systems 5 Knowledge management trends – connecting human and technology orientation – moving from document repositories to distributed cloud services – moving from officially endorsed organizational knowledge management applications to global social software applications – moving from usage in specialized tasks of social software to the central concept for connecting resources and activities • How do we represent knowledge and connect activities, resources and people? Where are we going to ?
  6. 6. Information Systems Seite 6 Perspectives Knowledge Object Perspective Knowledge Worker Perspective Knowledge Process Perspective Knowledge Trace Knowledge Bundle Knowledge Activity Stream Knowledge Activity
  7. 7. Information Systems Seite 7 Definition: Codified knowledge of externalized knowledge (e.g. paragraphs, tables, figures, mind maps) Knowledge Object creator (person) LOM(contribute),DC(creator),MARC21(100, 110, 111, 700, 710, 711), TV-Anytime(content creator), DITA (author) title LOM(title), DC(title), MARC21(245,246), DITA(title) keyword (topic) LOM(keyword), DC(subject), MARC21(050,060), TV- Anytime(descriptor), DITA(keyword) rights (license) LOM(rights), LOM(copyright), SCORM(rights), DITA(copyright) technical description LOM(technical), SCORM(technical), DITA(technical)
  8. 8. Information Systems Seite 8 Knowledge Activity activity UICO (eventType), TMO (pimo:Task), CAM (action), IMS LD (activities) activityDescription TMO (tmo: taskDescription), IMS LD (title, activity Description) Dependency (activity) TMO (tmo:SuperSupTaskDependency) activityState UICO (TaskState), TMO (tmo:TaskEffort, tmo:TaskState), CAM (duration) Definition: Goal directed actions within a user's context
  9. 9. Information Systems Seite 9 Knowledge Trace actor (person) LOM (contribute), DC (contributor), TV-Anytime (CreditsItem), SCORM (lifeCycle:contribute), MPEG7 (Creator), ATOM (atom:contributor) action activitystrea.ms system (system) activitystrea.ms target activitystrea.ms date SCORM (lifeCycle:contribute:date), UTO (date), ATOM (updated) duration activitystrea.ms, hCalender (duration and dtstart/dtend) location from activitystrea.ms, hCalender (location) Definition: Codified representation of a user's action that captures contextual information
  10. 10. Information Systems Seite 10 Knowledge Activity Stream & Knowledge Bundle title CAM dateAdded, dateRemoved CAM lastRead, readTimes CAM category (ontology concept) ATOM generator (information system) ATOM contributor (person) ATOM rights ATOM Definition KAS: Time-ordered list of knowledge activities (user-centric view) Definition KB: Collection of knowledge traces that are affiliated to a knowledge object (object-centric perspective)
  11. 11. Information Systems Seite 11 Knowledge Worker name name foaf:person (lastName), hCard (family-name), schema.org:person (name), activitystrea.ms:person (displayName) address (address) schema.org:person (address), proton (locatedIn) expertise (skill, interest) foaf:agent (interest), protont:person (hasProfession) membership (community, organization) schema.org:person (affiliation, alumniOf, memberOf, worksFor) knows (person) foaf:person (knows), XFN (friend, colleague), protont:person (isBossOf) Definition: people with a high degree of education or expertise whose work primarily involves the creation, distribution, or application of knowledge
  12. 12. Information Systems Seite 12 Knowledge Container collection structure MPEG7, LOM aggregation level LOM sequencing rules SCORM SS relation to resources (contents) SCORM security Baumgarten et al. (2006) content status Office Open XML Definition: A set of knowledge objects and their corresponding knowledge bundles
  13. 13. Information Systems Seite 13 Proposed Ontology person skill verb duration keyword rights subClassOf community activityState partOf partOf latitude longitude city description actor affiliated alumniOf published updated worksFor hasSkill memberOf hasProvider systemlicense organization action location topic state knows dependsOn hasAction actor creator knowledge object knowledge trace workLocation knowledge worker homeLocation dtStart dtEnd hasGenerator hasLocation target colleague isBossOf knowledge activity name title knowledge bundle consistsOf consistsOf knowledge activity stream dateAdded readTimes hasGenerator contributor rights technical requirements
  14. 14. Information Systems Seite 14 • The paper identifies seven major concepts that are needed to foster knowledge exchange between social environments. • We showed how descriptions about knowledge activities could be collected by our exemplary set of metadata elements. • The value of the ontology is that we can now easily integrate data collected from different applications within one or several organizations. • This work represents an initial step of the development towards a potential standard. • The next steps are to perform a technical proof of concept and to elaborate how these collected data can be used for knowledge management. Conclusion and Outlook
  15. 15. Contact Isabella Seeber Isabella.Seeber@uibk.ac.at Stefan Thalmann Stefan.Thalmann@uibk.ac.at University of Innsbruck School of Management Information Systems I Universitätsstraße 15 6020 Innsbruck, Austria

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