Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
JOB DESIGN...
JOB DESIGN and WORK MEASUREMENT
1 Post It
•Learn
•Ask
•Say
•Teach 2 What’s In Store?
After 30 mins., you would have:
• Def...
JOB DESIGN and WORK MEASUREMENT
1.) The objective of (_____) strategy is to manage labor and design jobs
so that people wo...
JOB DESIGN and WORK MEASUREMENT
4.) The importance of job design is credited to the 18th- century
Economist (_____)
(a)Ada...
JOB DESIGN and WORK MEASUREMENT
HUMAN RESOURCES
•7TH OM Strategy Decisions
•Objective of HR strategy is to manage labor an...
JOB DESIGN and WORK MEASUREMENT
LABOR PLANNING is determining staffing policies that deal with
EMPLOYMENT
STABILITY
2.1 Fo...
JOB DESIGN and WORK MEASUREMENT
Susie is a mother of 2 who just recently became a widow. She
looked for a job to be able t...
JOB DESIGN and WORK MEASUREMENT
Performance
Deviation
Disciplinary
Action
C:
PIP
N
Y
Termination
N
Y
Due
Process
Terminati...
JOB DESIGN and WORK MEASUREMENT
5 Components of Job Design:
1. Job Specialization
2. Job Expansion
3. Psychological Compon...
JOB DESIGN and WORK MEASUREMENT
5 Components of Job Design:
1. Job Specialization
2. Job Expansion
3. Psychological Compon...
JOB DESIGN and WORK MEASUREMENT
5 Components of Job Design:
1. Job Specialization
2. Job Expansion
3. Psychological Compon...
JOB DESIGN and WORK MEASUREMENT
1 Post It
•Learn
•Ask
•Say
•Teach 2 What’s In Store?
After 30 mins., you would have:
• Def...
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Job design and measurement operations management report

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Job design and measurement operations management report

  1. 1. Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias JOB DESIGN and WORK MEASUREMENT
  2. 2. JOB DESIGN and WORK MEASUREMENT 1 Post It •Learn •Ask •Say •Teach 2 What’s In Store? After 30 mins., you would have: • Defined terms like… HR, Flextime, Job Enrichment, etc. • Understood concepts by explaining… Labor Planning and Job Design 3 •2 groups •Most number of points Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  3. 3. JOB DESIGN and WORK MEASUREMENT 1.) The objective of (_____) strategy is to manage labor and design jobs so that people work effectively and efficiently. (a)Operations Management (b)Human Resource (c) Strategic Management Human Resource (2) 2.) (_____) is determining staffing policies that deal with employment stability, work schedules and work rules. (a)Planning (b)Organizing (c) Labor Planning Labor Planning (5) 3.) (_____) allows employees, within limits to determine their own schedules. (a)Flextime (b)Flexitime (c) Flexible time Flextime (3) Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  4. 4. JOB DESIGN and WORK MEASUREMENT 4.) The importance of job design is credited to the 18th- century Economist (_____) (a)Adam Smith (b)Walter Adams (c) Solita Monsod Adam Smith (4) 5.) (_____) introduced psychology to the workplace. (a)Gestalt Theory (b)Maslow’s Hierarchy of Needs (c) Hawthorne Studies Hawthorne Studies (6) Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  5. 5. JOB DESIGN and WORK MEASUREMENT HUMAN RESOURCES •7TH OM Strategy Decisions •Objective of HR strategy is to manage labor and design jobs so people are effectively and efficiently utilized 1. Recruitment of Employees 2. Improvement of Compensation Packages 3. Planning in the Organization 4. Training and Internships 5. Improvement of Organizational Culture References: Katherine, W. (2002): From County Hospital to NHS Trust: the History and Archives of NHS Hospitals; Harvard Press Michael B. (2007): Embattled Chief Executive Resigns at Home Depot. New York CNNMoney.com Harold, K. (2003): Project Management: A systems approach to planning, scheduling and controlling; Blackwell publishing Erica, W. (2006): Strategic public relations management planning; University of York Publishers. Norbert, E. (1967): Management planning: a systems approach; Melbourne publishers Handy, C. (1999): Understanding Organizations fourth edition; Penguin Hyde, J. (2004); Managing and Supporting People in organization, Bailliere Tindall http://www.younghrmanager.com/roles-and-functions-of-the-human-resource-department NutShell: All managers are People Managers 1 Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  6. 6. JOB DESIGN and WORK MEASUREMENT LABOR PLANNING is determining staffing policies that deal with EMPLOYMENT STABILITY 2.1 Follow Demand Exactly Keeping direct labor costs tied to production but incurs other costs 2.1.1. hiring and laying off costs 2.1.2. unemployment insurance 2.1.3. premium wages 2.2 Hold Employment Constant Keeping employment constant have results 2.2.1. employees are not utilized when production is low 2.2.2. company may not have employees when production is high WORK SCHEDULES 2.2 Variation on the actual 8-hour per work day 2.2.1. flextime- gives autonomy and independence 2.2.2. flexible workweek- longer hours but fewer days 2.2.3. part-time status- staffing for peak loads WORK RULES (JC) 2.3 Ways to manage the unexpected 2.3.2. levels of authority 2.2.2. code of discipline/ code of conduct 2 Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  7. 7. JOB DESIGN and WORK MEASUREMENT Susie is a mother of 2 who just recently became a widow. She looked for a job to be able to support her family. She found three: (1) bank manager; (2) fast food waitress; (3) tutor. Her 2 main goals are: (1) take care of her children; (2) find ways to support their daily needs. Philip is the bank executive who was the former boss of Susie. He knows how Susie is as a manager. He understands, too, her present condition. His main goal is to hire someone fast. Philip wants to hire Susie but is limited because the job requires a full-time, 10-hour/ day manager. Should he revise the bank’s policy? Susie was able to arrange to have her mom baby-sit while she’s at work. However, for 9 instances in a window of 23 days during her 1st month, Susie was either habitually late or would not come to work without notifying Philip. Philip got a mandate to fire Susie. Philip asks your guidance to legally manage Susie’s exit from the company (create a process flow). LABOR PLANNING is determining staffing policies that deal with2 Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  8. 8. JOB DESIGN and WORK MEASUREMENT Performance Deviation Disciplinary Action C: PIP N Y Termination N Y Due Process Termination Y Exit Process + DOLE N Promotions Bonuses LABOR PLANNING is determining staffing policies that deal with2 Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  9. 9. JOB DESIGN and WORK MEASUREMENT 5 Components of Job Design: 1. Job Specialization 2. Job Expansion 3. Psychological Components 4. Self- Directed Teams 5. Motivation and Incentive Systems ADAM SMITH is the 18th century economist who coined ‘Job Design’3 Job (Labor) Specialization 1. Development of dexterity and faster learning by the employee because of repetition 2. Less loss of time because the employee would not be changing jobs or tools 3. Development of specialized tools and reduction of investment because each employee has only a few tools needed for particular task Training- Certification Process Bronze: 3rd Month Silver: 6th Month Gold: 9th Month Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  10. 10. JOB DESIGN and WORK MEASUREMENT 5 Components of Job Design: 1. Job Specialization 2. Job Expansion 3. Psychological Components 4. Self- Directed Teams 5. Motivation and Incentive Systems • Soldier assigned as PSG • Marketing Officer becomes Project Manager for an upcoming event. • IT Specialist moved from Manila office to Cebu branch. ADAM SMITH is the 18th century economist who coined ‘Job Design’3 JOB Expansion JOB Enlargement JOB Enrichment JOB Rotation Psychological Components Hawthorne Studies Core Job Characteristics Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
  11. 11. JOB DESIGN and WORK MEASUREMENT 5 Components of Job Design: 1. Job Specialization 2. Job Expansion 3. Psychological Components 4. Self- Directed Teams 5. Motivation and Incentive Systems • Group of empowered individuals working together to reach a common goal • Forming a team can easily provide employee empowerment, ensure core job characteristics and satisfy psychological needs of team members ADAM SMITH is the 18th century economist who coined ‘Job Design’3 Self Directed Teams Motivation and Incentive Systems As reported in (2005) The 7 Hidden Reasons Employees Leave by Leigh Branham, page 21, Figure 3.1 Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias •Limited career/ promotion opportunities •Supervisor lacked respect/ support •Compensation •Job duties boring/ no challenge •Supervisor lacked leadership skills •Work Hours •Unavoidable reasons •Supervisor poor employee relations •Supervisor displayed favoritism •Not recognized for my contribution
  12. 12. JOB DESIGN and WORK MEASUREMENT 1 Post It •Learn •Ask •Say •Teach 2 What’s In Store? After 30 mins., you would have: • Defined terms like… HR, Flextime, Job Enrichment, etc. • Understood concepts by explaining… Labor Planning and Job Design 3 •2 groups •Most number of points Operations Management- Prof. Apolinar Ng/ Melvie Espejo + Gladys Estandian + Maggie Gabutin + Freddie Primicias
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