HIPAA secure text messaging - miSecureMessages

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miSecureMessages is a mobile app that works with most mobile devices and allows users to send encrypted messages from a web portal or from device to device. miSecureMessages is used by clinicians to …

miSecureMessages is a mobile app that works with most mobile devices and allows users to send encrypted messages from a web portal or from device to device. miSecureMessages is used by clinicians to secure Protected Health Information (PHI) when sending messages. To find out additional information contact Amtelco at 800-356-9148 or visit the website at https://misecuremessages.com/

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  • 1. A Presentation for Healthcare Organizations
  • 2. Send encrypted messages to: • Android™(Including Android wearables!) • Apple® • Windows® 8 Phone (Coming Soon) • Web Application
  • 3. Send miSecureMessages: • To an Individual, or to a Group • From your secure Browser-based Directory • From the OnCall schedule – ensuring you contact the correct personnel (Optional) • From Infinity/IS Operator Consoles (Optional) • From the miSecureMessages Contact Web application • Device-to-Device, colleagues communicating with each other with the miSecureMessages smartphone app • WiFi and 3G/4G
  • 4. The Best Communication Solution Compared to pagers, e-mail, and SMS, miSecureMessages gives you the best communication solution with: • True Security • Incredible Speed • Dependable Reliability • Advanced Features
  • 5. HIPAA and HITECH Regulations • The Security Rule of the HIPAA and HITECH regulations require covered entities to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting electronic Protected Health Information (e-PHI). Protected Health Information includes any information that can be used to identify a patient. • Specifically, covered entities and their business associates must: – Ensure the confidentiality, integrity, and availability of all e-PHI they create, receive, maintain or transmit; – Identify and protect against reasonably anticipated threats to the security or integrity of the information; – Protect against reasonably anticipated, impermissible uses or disclosures; and – Ensure compliance by their workforce. 45 C.F.R. § 164.306(a). • Compliance Date: September 23, 2013 • Penalty for non-compliance: civil or criminal penalties. Monetary penalties can exceed $1 million.
  • 6. HIPAA and HITECH Regulations Fully complies with HIPAA & HITECH standards: Messages are accessed, transmitted, and stored securely. Does not use SMS, does not store information on devices, and uses end-to-end encryption.
  • 7. miSecureMessages Features: • Send an Unlimited Number of Messages • Send an Unlimited Number of Characters per Message • No text or SMS plan needed • A separate Inbox from your text and e-mail messages
  • 8. miSecureMessages Features: • Persistent alerts – alerting you until you acknowledge the message • Priority Messages – ensuring you see the most important messages first • Fast Responses – it's easy to quickly send a secure reply • Choose from Customizable Default Responses, or send your own Custom Reply
  • 9. miSecureMessages Features: • Your app users can change: – Alert Sounds: we provide various options to choose from, including “Silent” when appropriate. – Notification Interval: app users can adjust how often they’re persistently alerted of a new message. • Organize their contact list: Instead of having a straight A-Z list of contacts, Admins can categorize app users’ contacts into Circles. • Group Messaging: App users can send a message to an individual, multiple people, and to an entire Circle of contacts.
  • 10. miSecureMessages Features: Real-time updating of messages and replies, with time-stamps for each message event. Message receipts with time-stamps for: •Message Sent •Message Delivered •Message Read •Message Replies
  • 11. miSecureMessages Benefits • Save Time • Save Money • Keep Communications Private • Instantly Communicate • Easy to Use • Easy to Access Securely
  • 12. miSecureMessages Benefits • Improve Patient Satisfaction • Quicker response times • More efficient patient care • Reduce overhead noise
  • 13. miSecureMessages App Web
  • 14. miSecureMessages Contact Web
  • 15. OnCall Integration (optional) Integrate to our OnCall solution to: -View real-time OnCall schedules -Send secure messages to OnCall staff -Change your OnCall status ...All from within the miSecureMessages app!
  • 16. Intelligent Series Web OnCall: Roster Staff can easily contact the OnCall personnel from the web roster.
  • 17. Intelligent Series Web Scripting: Group Dispatch Our customized web scripts simplify individual and group message dispatching for all types of situations. Intelligent Web Scripts pull in real-time schedule and contact information, including escalation requirements - ensuring that you are contacting the right people at the right time!
  • 18. Getting Started
  • 19. Getting Started
  • 20. Screenshots
  • 21. Screenshots
  • 22. Screenshots
  • 23. Screenshots
  • 24. Screenshots • App users can turn their app “Off” when necessary, which will disable the app’s notifications. • (New messages will still be received in the Inbox) • The app user will show up as “Off” to their other contacts, and contacts will be alerted if they send a message to the app user that the recipient is set to “Off.”
  • 25. Screenshots
  • 26. Screenshots
  • 27. Thank you!