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Appreciation Marketing | How To Make Money Showing Appreciation
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Appreciation Marketing | How To Make Money Showing Appreciation

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http://www.kylevillers.com …

http://www.kylevillers.com

Free training to help you start a new business or grow an existing one.

Published in: Business

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Transcript

  • 1. How to build business through Gratitude andTop of Mind Awareness Through Others
  • 2.  Is your customer service/product the BEST? Are your customers “Raving Fans”? Why do people/companies choose you? Do you personally talk to every customer? Do you follow up after the sale/service?
  • 3.  The majority of people you knew, promoted you?  Would that increase your referrals?  Would that reduce your marketing costs?  Would that increase your profits?  Would you feel better about your business?
  • 4.  Top Of Mind Awareness… Through Others
  • 5.  Two of the world’s most powerful words that can sometimes become extremely un-powerful. Saying “Thank You” WILL get people to like you. Appreciation adds Value to you. People buy from whom they like/value.
  • 6.  Say It (2)?  After the sale. Say “Thank You” but, be sincere. Not expected. Email (4)?  How do you handle appreciation emails? How long do you hold on to them? Is it an auto-responder? Be personal. Use their name. Social Media (5)?  Sincere, not self promoting but BE CAREFUL!!! Phone Call (7)?  Personally reaching out in kindness WITHOUT an agenda. NO SELLING OR ASKING FOR REFERRALS!!  Ask about satisfaction. Ask what they like best about it. Teach about the product/service. Train your customers to be your customers. Cards/Letters (Personal) (10)?  Sincere, heartfelt “Thank You”. No agenda, No sales. Set up mailings for at least 4 cards/letters every year. How long would you save a card or letter?
  • 7.  If you don’t keep T.O.M.A. , advertisers will. If you don’t say “Thank You” another provider will. If you don’t continue your relationship with this customer, someone else will.
  • 8.  Consider what makes YOU a loyal customer. Do you like and trust the people you do business with? (Why?) Keeping T.O.M.A will not allow your customers to think about going anywhere else. T.O.M.A…T.O. = Referrals, Referrals, Referrals (FREE)
  • 9. Visit www.kylevillers.comfor more, great info and free training.