Evolution of UX in Oracle Applications

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Hakan Biroglu

The past decade Oracle Applications (EBS, PeopleSoft, Fusion) has been going through a (r)evolutionary change. The sole purpose of Applications is more then registration of data, the application is now providing and notifying us all the necessary information to make the correct decisions in our daily tasks, with a user-centric interface that is suited for different types of users (Employee, Manager & Back Office).
In this lecture we will provide an overview of various user-centric interfaces for different Applications users, e.g. Employees, managers and back-office personnel, including demos of Fusion Applications and it’s Simplified UI.

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Evolution of UX in Oracle Applications

  1. 1. Evolution of UX Oracle Applications Hakan Biroglu March 18, 2014
  2. 2. Agenda •  Introducing Profource •  UX Oracle Applications •  EBS •  PeopleSoft •  (R)Evolution UX Oracle Applications •  UX Fusion Applications •  Simplified UI March 18, 2014 UX Oracle Applications2
  3. 3. Profource and Hakan Biroglu
  4. 4. Profource •  Founded in 2002 •  Oracle Applications •  Implementation •  Financial & management accounting •  Full BPO •  We run •  EBS •  Fusion HCM & FIN •  Fusion CRM (Cloud) •  SOA Suite •  Webcenter Imaging UX Oracle Applications4 March 18, 2014
  5. 5. UX Oracle Applications5 March 18, 2014
  6. 6. Hakan Biroglu •  15 years Oracle Apps Techie •  EBS •  PeopleSoft •  Fusion Apps •  5 years Oracle Apps end-user UX Oracle Applications6 March 18, 2014
  7. 7. UX Oracle Apps
  8. 8. UX is about People User Experience = People Emotions If there is one thing IT (techies) are not good at, it’s dealing with people and (their) emotions … March 18, 2014 UX Oracle Applications8
  9. 9. UX design is like chess March 18, 2014 UX Oracle Applications9 What could be your next move? •  Anticipate •  Incorporate •  UX is part of the design fase •  What about ERP?
  10. 10. March 18, 2014 UX Oracle Applications10 Recognizable? Receive mail or form Navigate to page(s) lookup data Navigate to other page to enter data Navigate to other page to submit process Navigate to page to see result Result: Not a happy user, not an efficient process From a functional point of view everything works fine
  11. 11. Traditional Oracle Apps UX Oracle Applications11 March 18, 2014 •  UX was never a discussion •  Focus on functionality, integration, extension •  Applications were mainly build for registration •  Applications were mainly build for back office users •  Applications are data driven •  Applications are build bottom-up
  12. 12. So why a lecture on Apps UX? •  Who are my users? •  Back office •  Employees •  Managers •  Customers •  Experience is bound to expectations •  Expectations revert from the way we are used to work with other “tools” March 18, 2014 UX Oracle Applications12
  13. 13. So what tools do we use? •  Managers •  Excel •  BI •  Mail •  Portals •  Employees •  Mobile Apps (at lease with a same look and feel) March 18, 2014 UX Oracle Applications13
  14. 14. What differs these users? •  Simplicity •  Intuitive •  Availability March 18, 2014 UX Oracle Applications14
  15. 15. (R)Evolution in UX
  16. 16. PeopleSoft HCM 9.2 Executive Summary PeopleSoft HCM focus on Simplicity, Productivity, and Lower Total Cost of Ownership, by delivering simple, streamlined business processes with embedded information. Employees can complete their transactions quickly, access the information they need without interrupting their transactions, and can complete their tasks without requiring assistance. Managers are alerted to the tasks that need their attention and can complete those tasks efficiently, allowing them to be more productive. March 18, 2014 UX Oracle Applications16 That sounds like UX
  17. 17. Revolution in current applications UX Oracle Applications17 March 18, 2014 •  One-way traffic changed to two-way •  Application is now telling us what needs to be done: •  Dashboards •  Notifications •  Embedded analytics and drilldown •  Contextual data •  Related actions •  Minimize use of menu/navigator •  Global search
  18. 18. Example: Manager Dashboards March 18, 2014 UX Oracle Applications18 Not just for viewing Start of process
  19. 19. Dashboards March 18, 2014 UX Oracle Applications19 Not just for viewing Start of process Embedded analytics
  20. 20. Dashboards March 18, 2014 UX Oracle Applications20 Detailed view of data Not just for viewing Start of process
  21. 21. SES: That looks like Google … UX Oracle Applications21 March 18, 2014 No, it is not Google And yet it is ...
  22. 22. SES: That looks like Google … UX Oracle Applications22 March 18, 2014
  23. 23. Search your enterprise data based in keywords Not just for viewing Start of process March 18, 2014 UX Oracle Applications23
  24. 24. Guided Process March 18, 2014 UX Oracle Applications24
  25. 25. Mobile EBS March 18, 2014 UX Oracle Applications25
  26. 26. Mobile PeopleSoft March 18, 2014 UX Oracle Applications26
  27. 27. UX Fusion Applications
  28. 28. Fusion Applications UX •  Rich UI •  Dashboards •  Task driven •  User is guided through a flow •  Embedded and predictive analytics •  Personalization & Tailoring March 18, 2014 UX Oracle Applications28
  29. 29. From this … March 18, 2014 UX Oracle Applications29
  30. 30. From this … March 18, 2014 UX Oracle Applications30
  31. 31. To this … March 18, 2014 UX Oracle Applications31
  32. 32. To this … March 18, 2014 UX Oracle Applications32 Stay in context Not leaving the page
  33. 33. March 18, 2014 UX Oracle Applications33 Or even better, to this …
  34. 34. Or even more better Time entry (Release 8) March 18, 2014 UX Oracle Applications34
  35. 35. Simplified UI: Is it just for Fusion Applications? PeopleSoft Campus Solutions March 18, 2014 UX Oracle Applications35
  36. 36. Questions March 18, 2014 UX Oracle Applications36 ?

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